Customer Reviews for U-Haul Storage of Coeur D' Alene

6093 comentarios

750 W Appleway Ave   Coeur D'Alene, ID 83814
(W Of I-95)

(208) 667-5529

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(208) 667-5529

750 W Appleway Ave
Coeur D'Alene, ID 83814
(W Of I-95)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Loved the one line sign in no waiting in line. Made it smooth and quick

Richard H. 
Clasificación:
4.0

Prices are outrageous. Brought truck back with more gas than I left with and didn't even get a discount off my rate for the extra fuel.

Emily W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taylor W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney K. 
Clasificación:
2.0

I had originally had a pull behind trailer and was forced to get a U-Haul trailer because my lights weren't working so they sent me to get new fuses I bought new fuses and new relays and I still wouldn't work going on the driver side so I had to get a truck because I hadn't been waiting on my unit to help not happy that I had to pay 98 bucks when I was only going to pay $45 bucks for the pull behind

Adam A. 
Clasificación:
5.0

Thank you so much

Kathleen R. 
Clasificación:
4.0

The description on your ramp utility trailers should have the width of the ramp. I couldn't even use the trailer because even though it says it's a 6 foot bed, you can't even get something 5 foot wide up the ramp and onto the trailer. I had to go tent another trailer from somewhere else to get the job done. Using you became a waste of time and money. Please let people know that the 6x12 trailer can't load anything wider than 4 feet because of the stupid ramp size. Other than that, the pickup and self return experience was great.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias S. 
Clasificación:
5.0

Such an easy process with the phone app. Thank you!

Alex H. 
Clasificación:
4.0

The only trouble I had was with the phone system trying to get thru to my local U-Haul. Other than that, Renee and her crew were fantastic!

debbie P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
5.0

Excellent customer service!

Matt B. 
Clasificación:
5.0

Everything you did fir me was perfect. I wouldn't change a thing

PATRICK T. 
Clasificación:
4.0

Both Renee and Bill were very helpful very professional

Thomas J. 
Clasificación:
5.0

Owner was extremely nice!

ELROY T. 
Clasificación:
2.0

Old equipment. Outside staff was helpful

Kyle D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHAD C. 
Clasificación:
5.0

No improvement needed.

Arthur H. 
Clasificación:
5.0

Can't think of anything. It was a pleasant experience. Thanks.

Richard C. 
Clasificación:
5.0

Guaranty booking

DALE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
3.0

This guy was nice and helpful

Terry C. 
Clasificación:
3.0

The staff was nice. One person running three registers at open is ridiculous. There was a line of 10 before the doors opened and one lady to deal with it all. Then the fees. For one day using a 26' truck i paid over a hundred dollars. Granted I bought full insurance but after driving a total of nine miles they felt compelled to charge me $14 additional dollars for so little movement of the line that the attendant had to ask another attendant to look at it. The worst part by far is uhaul not allowing people to reserve a truck or trailer for more than a day. They hit customers with fees that equal or exceed the actual rental charge so they'd rather rent to a new customer every day than allow someone to keep the rental for long enough to, i don't know...move? Greedy leadership, disgusts me at a time when the country is a mess. I will never rent from uhaul again and I will share this story with anyone who asks about moving.

Steven S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah L. 
Clasificación:
5.0

Thank You

PATRICK W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREI V. 
Clasificación:
5.0

Associates were friendly and knowledgeable.

BRANDON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veona A. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keira J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

When i picked up the truck, the gas was only 3/4 full but i didnt want to go back in to deal w that so it was annoying when i was charged @$26 to fill it...other than that, it was a good experience. Leighla (sp?) is espcially fun yo work with!

Sarah N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Noelle C. 
Clasificación:
5.0

Top notch service all the way around! Friendly, clear and concise instructions concerning storage facility from Renee. I even bought a hitch lock because it was both convenient and priced correctly while at the center. Thank you for the ease and the awesome service.

amber c.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

William D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Seth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor B. 
Clasificación:
5.0

Give the manager there a Raise!!!

Matthew M. 
Clasificación:
5.0

Renee does a great job managing this location. Always nice to see friendly faces.

Crystal G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc M. 
Clasificación:
5.0

Everyone was kind very helpful and awesome God Bless the whole staff thank you very much.

Jefferey M. 
Clasificación:
5.0

The absolute best experience related to moving ever! I have moved domestically and internationally. The service was phenomenal. BRAVO!

Michelle Z. 
Clasificación:
1.0

I was clearly scheduled to return the trailer in my destination town of Sandpoint Idaho. That's what my rental documents said as well. Instead, because the Sandpoint yards were full I had to take it 45 miles to Coeur d Alene Idaho - a 90 mile round trip. I am still really mad about that. I'd like to say I'd never rent from UHaul again but since you are the only game in town..... I'm stuck. LOUSY SCHEDULING!!!!!

DANIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN JAMES H.  |  First Impressions 
Clasificación:
1.0

The person at the counter was unfriendly and then berated the Uhaul reservations people for being kind to me and assisting me with the special needs and circumstances with my rental. I would never berate my coworkers in front of a client, ever! To top it off, the counter rep then tried to change my reservation to make it double the price and told me I was wrong about my reservation when my reservation was clearly right in front of her. It was super uncomfortable and as much as I love the phone personnel that assisted me, this clerk at the desk was aweful.

WILLIAM JOHN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clifford D. 
Clasificación:
5.0

Great service

Chris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hally B. 
Clasificación:
2.0

After filling out the paperwork online, and using the online check in, I still had to go inside to answer more questions. I was berated for not purchasing extra insurance and for not knowing how many hours it would take. It took approximately 20 minutes to deal with the cashier. The actual hookup and dropoff went fairly smoothly, except for how long it took for them to use the phone app.

James S. 
Clasificación:
3.0

The gas gauge on our 20' moving truck was defective and did not move at all while refueling. I wasn't required to fill the tank, but ended up doing so, because of that gas gauge. The needle on the gas gauge STILL read 3/4 full when driving to return the truck, but then 10 minutes later, while at the UHaul lot, it shot up to BEYOND the Full mark. I'm not a happy customer whatsoever that I spent extra $$ to fill a tank when I didn't NEED to. I would expect UHaul to compensate me or give me a discount on my next rental.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
3.0

I flew into town and had reserved the truck 2 weeks in advance for 1 week use just to get bumped a day before pickup. The schedule was redone 3 times because of communication issues. Every phone number I have called leaves me on hold for a minimum 45 minutes up to 2 hrs. This has been an issue for a few years I often just hang up without being able to connect with someone. The staff onsite is friendly and helpful even though overworked and the equipment is always in good shape but the communication and website updates need a lot of improvement.

Joseph N. 
Clasificación:
5.0

Excellent work.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin E. 
Clasificación:
4.0

El cliente no dejó un comentario.

EVAN O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Field H. 
Clasificación:
5.0

The Uhaul employee that helped me fill out the paperwork for the storage unit was awesome and helpful

eric p.  |  First Impressions 
Clasificación:
5.0

Renee is a rock star!! She made our moving experience a lot easier with her help. Thanks for taking care of us!!

Michael W.  |  Overall Experience 
Clasificación:
4.0

Had to drive to Idaho to pick up rental I ordered to pick up in Spokane. Very inconvenient. Windshield needed to be replaced or professionally cleaned. Truck much larger than the one ordered.

Gail T. 
Clasificación:
5.0

The staff at Uhaul maintained an excellent, always tidy facility. Front office personnel were efficient in my move-in and move-out. Staff member, Lori, was also friendly and keep the halls and restrooms of storage facility very, very clean. Will recommend to others but might not be necessary since my unit was rented out 15 minutes after I checked out! W A Shimabukuro

Wayne S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

Great service and fast helpful people in the yard for both initial hook up and return of equipment. Will always do business with U-Haul.

William F. 
Clasificación:
5.0

Very clean, convenient, and secure

Scott O.  |  Online Move In 
Clasificación:
2.0

There was a Uhaul in the town I was moving too but I was forced to return it too my hometown because the other towns Uhaul was not accepting drop offs which cost me another $100 to drive it back.

Jeffery S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

Good experience, no issues

PETER C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jordan E. 
Clasificación:
5.0

Made it easy to do business with, will be back for any future needs. ¡Gracias!

William M. 
Clasificación:
4.0

The people inside the building were great. The guys on the return end were fantastic. The kid hooking up the trailer right after I rented it... needs to find a new job. He didn't mutter a single word to me for over 5 min. All he said was “headlights, flashers”. Then he walked away. I don't really care but he was miserable to be around.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

Nothing additional to add

Stephen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BYRON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

Great people, so willing to help. It is a pleasure to work with them. When Bill comes out to help you with your rental, he makes you ferl like family.

Stephen H. 
Clasificación:
2.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnet E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B. 
Clasificación:
5.0

The entire staff was friendly and helpful with all our needs! I would definitely recommend this facility.

Michael W.  |  First Impressions 
Clasificación:
5.0

Return only took about 10 minutes no hassle no problem

Murray D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
4.0

Employees were very nice, but the company needs to lower the price per mile...it is not necessary or good business to charge customers that much! Also, please stop advertising the cheap prices of truck rental because it is misleading and not reflective of what it will really cost to rent a truck! Again, not fair to customers and it ruins our experience and thoughts of Uhaul. Will definitely not be using your company in the future.

Milton L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
4.0

Install something high on the driver's side that the driver can grab to make climbing into the cab easier. Most of us aren't > 6 feet tall! ENLARGE THE TYPE on everything the renter has to read on their phone and on the contract during check-in & when inspecting the vehicle. PS - Employees had great attitudes and were efficint; this was a pleasant & stark difference from my previous experiences here..

JENNY T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
5.0

Best people, best storage units.

Frank B.  |  First Impressions 
Clasificación:
5.0

Excellent staff, as well

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

Brand new facility, immaculate, security is as good as any military base. 8-)

Scott O.  |  First Impressions 
Clasificación:
5.0

Very clean and well run facility. Was a customer for 5 yrs until I no longer needed storage space. Would recommend this facility to others.

GERRY M.  |  Overall Experience 
Clasificación:
5.0

Great place safe and friendly

Darrell B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL W.  |  Overall Experience 
Clasificación:
5.0

I have been waiting to be able to share my wonderful experience with U-Haul managed by Renee. From the moment we rented our first unit and then the second unit and then the box purchases and then the truck rental, it has been seamless and beyond pleasant. Moving is hard. I actually looked forward to going to our storage units, the facility could not have been cleaner every time we visited, it smelled great the restrooms were always clean, things were where they should be as far as carts and sanitizers went, I actually looked forward to going. The day we emptied our first unit felt wonderful but I seriously was saddened the day we emptied the last unit. I can't believe what a tight ship she runs and how great her employees are, she has a wicked sense of humor and she's no nonsense which I adored, everything in the facility always smelled so great and one night I left some of the items I had gathered in my car overnight and when I open the car I could smell the refreshing scent of deodorizer from U-Haul. Don't get me wrong, I never want to move again and I can't imagine I could find a better place to store store our things

Barb T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B.  |  Overall Experience 
Clasificación:
5.0

Renee was easy to work with. She was friendly.

Janice W.  |  Overall Experience 
Clasificación:
5.0

Front desk was absolutely awesome- she made the whole experience (renting pickup truck and getting storage unit) seem super easy and quick. Because of her, I will come back anytime I need something uhaul can provide.

Charity R.  |  First Impressions 
Clasificación:
5.0

Only complaint Is difficulty in contacting the local office on the phone. You have to go through a ridiculous phone tree and the first time I tried the wait time was 20 minutes. I was frustrated and hung up,

randy z.  |  First Impressions 
Clasificación:
5.0

Best storage experience ever, thanks!

louis z.  |  Overall Experience 
Clasificación:
5.0

Will definately use again if need storage or recommend.

Susan B.  |  Overall Experience 
Clasificación:
5.0

Always an excellent experience at this facility. All staff are very helpful, knowledgeable and friendly. Facility is always clean and well maintained.

Matt C.  |  First Impressions 
Clasificación:
5.0

Al the staff were excellent and very friendly! Answered all my questions. I will recommend to all my friends and family.

Todd P.  |  First Impressions 
Clasificación:
4.0

The unit was advertised as 5 x 5 x 10. I dare say it is not actually 5 feet inside of the walls. I guess if you count to the outer most portion of that wall it is 5 feet but that wall space can't be used to account for a piece of furniture that is close to or exactly 5 feet! Actual unobstructed floor space should be used for all measurements!

Lynetta R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

VITAL H.  |  Overall Experience 
Clasificación:
5.0

Renee at the office was very helpful, as I was out of state and needed movers to clear our the unit. She called me to make sure the movers were who they said they were and coordinated moving our items out of the unit. Excellent follow up and great service! Thank you! Carol Buehler

Carol B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette O.  |  Online Move In 
Clasificación:
5.0

Renee was very helpful and knowledgeable

GARRETT C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean C.  |  First Impressions 
Clasificación:
5.0

Excellent experience, but I did find the need to input my security code into a separate security panel after using that code to check in a little confusing. Only because I did not see that panel at first glance, perhaps a sign above it would be slightly more effective.

CHRISTOPHER G.  |  First Impressions 
Clasificación:
5.0

Facility is always very clean and staff is always amazingly helpful! We have used this facility for 7 years straight and have always had a a great experience with staff and ease of facility use.

VACASA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M.  |  Online Move In 
Clasificación:
5.0

Amazingly clean and maintained and nice that a lock as provided

Charlotte H.  |  First Impressions 
Clasificación:
3.0

This move has been horrid the only good thing about it was the way your staff took care of everything

john m.  |  First Impressions 
Clasificación:
1.0

Employees were rude, never could talk to someone in a timely manner, didn’t matter if you called or went into the store you had to wait forever.

Alivia M.  |  Overall Experience 
Clasificación:
5.0

Sam was super helpful and got us taken care of. ¡Gracias de nuevo!

Vanessa B.  |  Overall Experience 
Clasificación:
5.0

Thanks. Good people who I worked with.

Sarah K.  |  Online Move In 
Clasificación:
5.0

Renee, the manager, was great. We checked in a few days early, no problem. The staff was available & friendly and made sure we had everything we needed to be successful in our move. The facility was very clean & very secure. We will definitely recommend this facility to others. Thanks for your hospitality.

Vanessa B.  |  First Impressions 
Clasificación:
5.0

Leigh was a fantastic help. She went the extra mile. Give her a raise!

Matthew D.  |  First Impressions 
Clasificación:
5.0

Clean, safe area with good access. Staff very helpful.

ROBERT P.  |  Overall Experience 
Clasificación:
3.0

It was over booked and I had to wait for availability. I didn't use U-Haul storage due to inconvenient location within building

Peter B.  |  Overall Experience 
Clasificación:
5.0

Best-run U-Haul storage I've yet used!

George S.  |  First Impressions 
Clasificación:
4.0

The local staff and manager Renee were great. My problem was with the system/call center who reserved a unit for us that was not actually available. I had an email confirmation and Renee found my reservation, but the unit reserved hadn't been available in months. I arrived with a truck full of furniture and six people to unload only to discover that my reservation was worthless. Luckily, Renee found us another unit!

Sarah B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tra S.  |  First Impressions 
Clasificación:
2.0

If it would've been something that was easy to do, we would've left this location from the get-go. My husband is a disabled veteran, and even though you your website says that a veterans discount is specific to each store this store did not honor a military discount. They not only didn't offer the military discount but they hiked up our rent every single year at least five dollars. There was a man living in the unit as a result many of our belongings were destroyed with mice infestation due to the food and everything left in the other tenants' unit/apartment. The access hours were supposedly until 10 PM but an alarm with sound as soon as we enter the building anytime after seven. Up until this last year it was impossible to get a hold of somebody by phone at that location should a situation arise in often it did there was always U-Haul trucks and trailers parked give me no vehicle access to where our unit was.

Jessica M.  |  Overall Experience 
Clasificación:
4.0

Had a question and called. Recording is ridiculous. Long speech and then extra long wait. Had to go twice before could get an answer.

Susan O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessie U.  |  Overall Experience 
Clasificación:
5.0

thank you all staff members you are doing a great job always friendly and helpful

DON F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amoreene C.  |  Overall Experience 
Clasificación:
5.0

Only one issue with the storage facility. That people were allowed to enter the building without using their keypad or their code which often times the alarms were set off by people opening their units without checking in first. Happened about half the time I've visited my unit. Very irritating. Especially for someone who has tinnitus.

dennis h.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Brian W.  |  Overall Experience 
Clasificación:
4.0

Overall, I had a good experience with U-Haul in Coeur d'Alene. I experienced a few frustrating administrative issues over the course of having my belongings there including being called to provide my credit card over the phone for billing despite my card being on automatic payment for over one year at the time that I received that called. Also, after moving my belongings out of storage and checking out with the manager, I received 2 or 3 calls asking if my belongings were out of a unit that I did not have (nor ever had) my belongings in. Finally, despite checking out or removing my belongings on the 23rd of the month, I was not offered a refund for the remainder of the days that I did not use the unit. One unit was only used for 7 days out of a month's fees and another unit was used 5 days. I realize this may be company policy, but it really seems good customer service since I am no longer using the unit. Thanks.

Deborah S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M.  |  Overall Experience 
Clasificación:
5.0

Very good facikity. Would definitely use again. I found the manager Rodney and cleaning staff to be excellent and nice. Gracias.

KIM D.  |  Overall Experience 
Clasificación:
5.0

I canceled ANOTHER storage unit in order to use Uhaul. My reasoning: 1. CLEAN 2. SECURE 3. INSIDE 4. LOCK INCLUDED 5. STAFF EXCELLANT 6. 1ST MONTH FREE!!!!!!!! I recommend it to everyone.

Mary W.  |  First Impressions 
Clasificación:
5.0

I wanted to thank Mr. Patch and his crew at Coeur d Alene U Haul. I had a corporate hicup with my initial storage/truck reservation and actual availability at the facility. But for Mr. Patch, whom stepped up with a temporary fix and ultimate fix, I would have been in a real jam with my logistic moving situation. All were very helpful and made my experience positive. Please forward to corporate. They need to know That the Coeur d Alene office is well managed on behalf of u-haul. P.S. Corporate needs to use Mr. Patches voice mail for their advertising! Regards, Kent Durand

Kent D.  |  Overall Experience 
Clasificación:
4.0

Always a good experience at this uhaul

Shawn J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa V.  |  Overall Experience 
Clasificación:
5.0

Hoping to see a bigger Unit open up soon because I need more space. My mom has been using this facility for 9 years. I told her I would be looking for a storage unit and I knew she was happy with U Haul so that's where I went. The manager Rodney was great and it perfect for me because I'm in a wheelchair. Thank goodness for elevators.

Deborah H.  |  First Impressions 
Clasificación:
4.0

The facility people were very helpful, but I wasn't happy with the call center. They made a reservation for me for a 10 x 15 Climate controlled storage, but when I got there the next day (as agreed upon) , they had no units available! The counter woman scrambled to accomodate me and I ended up with 3 units all spread apart and not the size I needed. I took them as I needed something to start storing my stuff! I think that's very bad practice to not check availability before having a customer give his credit card to hold a storage and have him go down to the facility (especially in these times) and find nothing is saved for you! If the counter person hadn't found something, I would have never used U-Haul again!

debbie P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

charles d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donnie K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david s.  |  First Impressions 
Clasificación:
4.0

The staff was great, only issue is access can be cumbersome depending on where your unit is located.

Diane D.  |  Overall Experience 
Clasificación:
2.0

My unit flooded from the back baseboards & it leaked thru thin strips of plastic overhead. Plus my desktop PC (monitor and full tower including cordless keyboard & mouse) were stolen from the unit.

Lynn N.  |  Overall Experience 
Clasificación:
5.0

The facility was extraordinarily clean and it was very appreciated! Lori did an amazing job keeping the space clean and organized!!

Scarlett R.  |  Overall Experience 
Clasificación:
5.0

The sight was wonderful and renee in particular. The call center needs some help to

mindy s.  |  Overall Experience 
Clasificación:
3.0

Love the people. Some more helpful than others. Access to outdoor unit NOT 24 hours. Concrete block in front of my unit that no body can move was inconvenient to move things in/out unit

Jessica W.  |  Overall Experience 
Clasificación:
4.0

very good experience. Office staff was very nice, polite ad patient

Brb W.  |  Overall Experience 
Clasificación:
5.0

I was very happy with how easy and convenient U-HAUL storage is.

alicia d.  |  Overall Experience 
Clasificación:
5.0

Good value

Casey B.  |  Overall Experience 
Clasificación:
5.0

Rodney super friendly and helpful

Melissa B.  |  First Impressions 
Clasificación:
5.0

Great Service,

Doug B.  |  First Impressions 
Clasificación:
5.0

They made everything easy and convieient. from the return of the trailer to get the locker.

charles c.  |  Overall Experience 
Clasificación:
5.0

Ninguno

julie h.  |  Overall Experience 
Clasificación:
5.0

Rodney and his crew we're so nice and Professional. Making moving easy

Kathy H.  |  First Impressions 
Clasificación:
5.0

service great and price was right.

Casey B.  |  First Impressions 
Clasificación:
5.0

Great customer service!!!

MARCEA M.  |  First Impressions 
Clasificación:
5.0

Thank you for making our move smooth!

BILL W.  |  Overall Experience 
Clasificación:
5.0

Staff was efficient and helpful. Facility was warm and clean.

STEVE O.  |  Overall Experience 
Clasificación:
2.0

Location is very congested, outside keycard reader never worked and always understaffed. I can recall only one occassion in at least 10 visits to the office that I didn't wait in line at least 10 min

Joseph P.  |  Overall Experience 
Clasificación:
5.0

Gracias

DALE M.  |  Overall Experience 
Clasificación:
5.0

The storage facility was very clean; I was comfortable storing my belongings there. Check in procedures were unclear when I rented the unit but clarified on next visit. Staff helpful and patient.

Kenneth E.  |  Overall Experience 
Clasificación:
5.0

Staff helpful and knowledgeable. Equipment clean and in good operating condition. Storage facility spotless and convenient.

BILL W.  |  First Impressions 
Clasificación:
5.0

One criticism: CDA U Haul's loading & driving access through its yard are very congested and a safety hazard for the company and customers. CDA employee Lori is a true asset to U Haul and customers.

marc s.  |  Overall Experience 
Clasificación:
1.0

Would honestly never use again! Most of the staff that we delt with was not helpful! Rodney helped and was awesome! Took a week to get a hold of him and like a total of 5 hours on the phone..uhg!

Colton B.  |  Overall Experience 
Clasificación:
5.0

It's not just a storage, its a facility that you feel safe leaving your belongings. All the employees are nice and helpful. Wasn't super expensive for what the facilities offer.

Karl K.  |  Overall Experience 
Clasificación:
4.0

Renee was good

Jeffrey K.  |  First Impressions 
Clasificación:
5.0

Great

Mike B.  |  Overall Experience 
Clasificación:
1.0

Would constantly be ignored by front desk who would sit on the computer and act like she didnt know we were standing in front of her for 20 mins. When we did get helped they were rude and unpleasant

Andrew T.  |  Overall Experience 
Clasificación:
5.0

Great experience!

Karen Z.  |  Overall Experience 
Clasificación:
5.0

Never had a problem with my storage unit.

YVONNE B.  |  Overall Experience 
Clasificación:
2.0

Rent increases too often, and much to high. Became unaffordable for me.

MIKE K.  |  Overall Experience 
Clasificación:
5.0

You folks are nothing like the U-Haul storage I have in Lynnwood, WA. Ya'll are friendly, knowledgeable, fast, and super enjoyable to work with. It was a very good experience to do business with you.

Robert L.  |  First Impressions 
Clasificación:
5.0

Very convenient location and immaculate cleanliness

ED G.  |  Overall Experience 
Clasificación:
3.0

There were numerous times my storage unit was blocked off because they parked trucks directly in front of my unit. I had a foot of space to move my stuff in and out of my unit.

Samantha I.  |  Overall Experience 
Clasificación:
2.0

There are too many uhaul trucks trailers and equipment in the way. Navigation in that facility sucks.

Travis B.  |  Overall Experience 
Clasificación:
5.0

I would recommend this storage facility to anyone looking for the best rates and security around!

Rachel V.  |  Overall Experience 
Clasificación:
5.0

Such a great team of people! Rodney does a great job leading the team, and I really felt that my experience was a positive one!

NAOMI W.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with everything; no long lines, convenient location to get boxes and return for recycle. Accommodated our need to have elevator close by our storage unit due to semi-handicapped.

Elizabeth B.  |  Overall Experience 
Clasificación:
5.0

Lori was incredibly helpful.

Robert B.  |  First Impressions 
Clasificación:
5.0

Manager Rodney is superb as well as the entire staff.

Chris D.  |  Overall Experience 
Clasificación:
5.0

Easy in and out except I set off the alarm when I added my lock. I didn't actually punch my code/number in therefore it went off when I went to open it. Now I know it works, WELL

Letha R.  |  First Impressions 
Clasificación:
5.0

Great service

julie h.  |  First Impressions 
Clasificación:
1.0

"I don't know" seemed to be the most common refrain from the friendly employees. At least that was honest, their lies were worse. I will NEVER use U-Haul's services again and will tell everyone I know

Mary A.  |  Overall Experience 
Clasificación:
4.0

Wish there was 24-hour access

Michelle E.  |  Overall Experience 
Clasificación:
5.0

The employee who helped me was patient and gracious and very helpful while I was making decisions about storage unit size. Then she showed me e earthing about the storage unit abd process.

Jennifer B.  |  First Impressions 
Clasificación:
3.0

There is too many trucks in driveway areas and they move them while you’re collecting your household and then can’t get out like you did just 5 minutes before That’s the cause of my vehicle damag.

Peggey H.  |  Overall Experience 
Clasificación:
5.0

Wonderful staff, locación, and building

Jesus Q.  |  Overall Experience 
Clasificación:
1.0

Getting in and out was a joke. Stupid design. Would never use their services again.

Eric S.  |  Overall Experience 
Clasificación:
4.0

Didn't like that I had to pay for a full month when I moved out on the 13th. The constant increase in price was concerning

KAREN R.  |  Overall Experience 
Clasificación:
5.0

Great customer service, friendly staff, clean storage unit.

John S.  |  First Impressions 
Clasificación:
5.0

These folks made my moving transition seamless. All the staff were engaging, helpful, knowledgeable and friendly. Of all the Uhaul locations I've used, this is the best one by far!

Michael E.  |  Overall Experience 
Clasificación:
5.0

Everything was always very clean & easy to access. Sometimes parking was crowded.

Sussan E.  |  Overall Experience 
Clasificación:
5.0

Best Storage facility I have ever seen!!! Can't say enough about your excellent staff and customer service. This facility is spotless.

NONA F.  |  Overall Experience 
Clasificación:
5.0

Great staff, awesome facility, and I highly recommend using this place.

George G.  |  Overall Experience 
Clasificación:
4.0

At times the store is understaffed as it is a busy place but everyone is very helpful

SHELLEY B.  |  Overall Experience 
Clasificación:
5.0

I loved how clean the units and facility are.

Jordan B.  |  Overall Experience 
Clasificación:
5.0

The manager, Rod, is excellent. Very professional. I have referred several people to his U-haul store and they are impressed with the way it is run, clean, and safe.

Sug I.  |  Overall Experience 
Clasificación:
4.0

Unit still has company lock on it and the card to get into building wasn't working but the employee fixed it.

Ronna S.  |  First Impressions 
Clasificación:
5.0

I have only dropped off at this location. But every time, I was met with a smile and excellent customer service. Moving is never fun, but CDA UHaul makes it better.

Paul d.  |  Overall Experience 
Clasificación:
4.0

Staff was very helpful

tully d.  |  Overall Experience 
Clasificación:
5.0

I loved it here. The staff was amazing and always very helpful and friendly. They even helped by working with me with my bill. Highly recommend them to everyone

Michael B.  |  Overall Experience 
Clasificación:
5.0

Best in the area!

Lyman B.  |  Overall Experience 
Clasificación:
5.0

Thank you to Bobbie, the driver that delivered my U-boxes.

Ginna M.  |  Overall Experience 
Clasificación:
5.0

Perfect

Joseph B.  |  Overall Experience 
Clasificación:
5.0

When it rains a big puddle of water stands in front of number 12!!

Duane C.  |  Overall Experience 
Clasificación:
5.0

I was very happy with the people and facility will all use the service when I need to

Timothy K.  |  Overall Experience 
Clasificación:
5.0

Always great that’s why we come back when we need short term storage

Leslie K.  |  Overall Experience 
Clasificación:
5.0

Rod is very professional. He deserves a raise!

Stephen M.  |  Overall Experience 
Clasificación:
5.0

Rod and his crew work hard too make your moving experience Great, very professional location!

David B.  |  Overall Experience 
Clasificación:
5.0

Having a storage unit inside a building was a plus. It kept things in a controlled temp. and access was also convenient, and having carts to move things was very helpful. Gracias.

Richard W.  |  Overall Experience 
Clasificación:
5.0

Thank you for helping in getting a larger storage for my daughter. Your service was prompt and when she arrived at your facility you were very accommodating!

Laurine P. | Reservación
Clasificación:
2.0

I reserved storage unit when I reserved a truck IGo to unload 20ft truck, no unit available? Talk about stress.! Spokane had 1, $70 more + 50 mi out of my way. I refused. Mgr finally found a unit

Lori W. | Reservación
Clasificación:
5.0

CDA UHAUL is a great place with great service. The facility is very clean and the people working there are happy to help make the moving and storage process as convenient as possible.

Charles T.  |  Overall Experience 
Clasificación:
5.0

Phalen in Coeur d'Alene was great! He was helpful and kind. He made moving less stressful. (Because moving is always a little stressful in general)

Glenna M. | Reservación
Clasificación:
5.0

Mgr Rodney was very professional and his crew followed the example he sets for this store! Five star operations!! R David Bliss customer

David B.  |  Overall Experience 
Clasificación:
5.0

Rodney and his staff are always fast and friendly. Nice doing business with someone who cares about customers and the service. ¡Gracias!

Michelle L.  |  Overall Experience 
Clasificación:
5.0

Rodney and staff are totally awesome to me at all times. I couldn't be more pleased with this location! Timothy J Wulff

Timothy W.  |  Overall Experience 
Clasificación:
5.0

I recommend this place and if I ever need a storage unit again I will come back here the staff is very friendly

stacey s.  |  Overall Experience 
Clasificación:
5.0

Very fine working team! A special Thank You to the maintenance/cleaning team; always keeping our facility clean. Highly recommend this facility & staff!

MARK S.  |  Overall Experience 
Clasificación:
5.0

the staff was always very friendly and Knowledgeable.

CARLETON S.  |  Overall Experience 
Clasificación:
5.0

The facility was clean and the staff was terrific.

Dale S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba