Customer Reviews for U-Haul Storage of Clackamas Town Center

4,215 comentarios

11811 SE 82nd   Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall)

(503) 659-3800

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 659-3800

11811 SE 82nd
Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
4.0

I scheduled a different location months in advance and had to come here cause there were no vehicles at the other location.

WILLIAM D. 
Clasificación:
4.0

Have nothing more to say.

TINA MAE B. 
Clasificación:
3.0

It was SO busy on the weekend. Times only one person was helping customers at the front desk. One person actually walked out because it was taking too long. Other than that, everyone was pleasant and knowledgeable.

JAVONNIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL JACKSON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUI Y. 
Clasificación:
5.0

perfect

AUSTIN JOHN GILL C. 
Clasificación:
5.0

Great People We needed to switch from a tow dolly to a trailer and they were exceptional in getting it done for us, considering none were available Thank you so much, 5 Stars

DEBRA ANN F. 
Clasificación:
5.0

Good painless transaction. Truck was ready when I arrived, taken care of right away, easy return. ¡Gracias!

Gary N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias T. 
Clasificación:
4.0

The technology for signing up, and getting the vehicle did not work well.

STEPHEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN JOSEPH B. 
Clasificación:
5.0

Excellent service, and extremely helpful staff. Ike is top notch ðŸ'ŒðŸ»

JEFFREY R. 
Clasificación:
5.0

great service at check-in and return -

JAMES PATRICK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loraine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N. 
Clasificación:
5.0

Always a pleasure!

DANIEL CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA D. 
Clasificación:
5.0

Everything was in good condition when it arrived. Would use this shipping method again.

Kevin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VAUGHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
4.0

we were happy with the assistance of the employees when picking up the van we rented. Only problem was not getting credit for the extra gas fill when returning the van. gas station made a mistake and filled with extra gas & we were told there is no way to get a credit for the extra 14.00 of gas uhaul benefitted from.

MICHAEL AARON I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

Iyke who helped me was amazing, very pleasant, and helpful, a really awesome representative for the U-Haul company.

THOMAS W. 
Clasificación:
5.0

Nothing!! You are great as is.

RICHARD WARREN W. 
Clasificación:
5.0

Everyone was very helpful and knowledgeable about the process and how it affected me. Many thanks 😊

MARY S. 
Clasificación:
5.0

Checking in on line was a little difficult. If the user interface could be improved, that would be great. Had to take a picture of my license multiple times.

Annaliza S. 
Clasificación:
5.0

Nice service reps

DANG N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELICE G. 
Clasificación:
5.0

very professional personable staff who were attentive to me and quick to the trailer ready … we'll done !

DONALD H. 
Clasificación:
5.0

Fantastic customer service when we picked up the van and when we dropped it off!

KRISTI SUANN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam H. 
Clasificación:
5.0

Keep up the good work

ISAAC ALLEN C. 
Clasificación:
5.0

Nada

RICHARD B. 
Clasificación:
5.0

no need in changing. everything went very well, just like always.

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beatrice H. 
Clasificación:
3.0

Drop box was way in the other side of the building, with other uhaul trucks packed in there no room to drive, unsafe for women. This was a crazy drop off set up. I didn't feel safe.

Corina H. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEATHER LOREE CH D. 
Clasificación:
4.0

El cliente no dejó un comentario.

NOI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAIGE K. 
Clasificación:
2.0

Truck fuel was empty. Was told I was given a discount for fuel but had to bring it back with 1/4 tank. Costed me almost $30 dollars to ride 20 miles and leave it with a 1/4 tank. Won't use that location again. Do not like being nickeled and dimed. Owner saw what happen and didn't offer any help. Was ok charging me knowing their fuel estimates were too high.

DAVID M. 
Clasificación:
5.0

The company's online website says your still a 24hr access to my storage unit but when I got there the hours are 7 8pm which sucks. That's why I was renting the unit in the first place.

Austin B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Deonna L. 
Clasificación:
5.0

Excellent service😊

RONDAL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES PATRICK P. 
Clasificación:
4.0

El cliente no dejó un comentario.

VENIAMIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey G. 
Clasificación:
5.0

The rep who helped had a great attitude and was very helpful. Sorry, I can't recall his name.

GREGORY M. 
Clasificación:
1.0

You have major problems with transportation companies that you hire to fulfill your contracts.

Roger H. 
Clasificación:
5.0

The guy who helped me went above and beyond. Thumbs up

KELLI RENEE M. 
Clasificación:
5.0

Used this location many times. Always excellent

Stephen A. 
Clasificación:
5.0

Easy, super nice.

Justin M. 
Clasificación:
5.0

The agent, Johnathan, who helped me was wonderful! His attitude, knowledge and helpfulness is exactly what you want from an employee who represents your company. His concern and dedication to "doing things the right way" is rare in this era of doing as little as possible for the customer. All of the employees working while I was there were helpful and friendly, but Johnathan was the agent who helped me with both my rental and return. Your agents at this location are exemplars of what all your agents should be.

ADAM TRACY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN FREDERICK B. 
Clasificación:
5.0

Great service and cordial. Thank you

JEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAOLA PAT C. 
Clasificación:
5.0

Be honest with pricing. The lead is $1500 but it ended up over $1800

william R. 
Clasificación:
5.0

Very professional and helpful!

Michelle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON EUGENE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAMAL MOHAMED B. 
Clasificación:
5.0

When I went to pick up the trailer, the man who helped me already knew who I was and what I was picking up and had the trailer in place. When I asked what it would cost if I got back after 7 pm, he extended my return to 11:45 pm and explained very clearly how to drop it off. The trailer worked very well.

John L. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHIRLEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

Carl was great. He processed everything efficiently since we were on tight deadline. Truck cab needs more storage area.

Kathryn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
3.0

We were given a 26 foot vehicle with no power steering which made the trip quite difficult for the driver. When we returned the vehicle we were told that it stated clearly that it needed to be fixed before renting it out. Told it should not have been given to us. That was quite upsetting!

STACY ERRIN D. 
Clasificación:
4.0

The employee that checked us out was extremely detailed and very friendly. Very nice employees at this location.

CHERYL L C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA CHRISTINE B. 
Clasificación:
5.0

Friendly staff and great service!

KIM C. 
Clasificación:
5.0

Very convenient and informative!

Melvin F. 
Clasificación:
5.0

person receiving equipment was there with all the information and was quick to remove from my bronco. employee was upbeat like he wanted to be there.

daniel P. 
Clasificación:
5.0

Loved the online return features during off-hours.

Nghi H. 
Clasificación:
5.0

First time online checkout worked great, like online receipt also.

PAUL J. 
Clasificación:
4.0

Servicio amable

Diane O. 
Clasificación:
1.0

I had to pay for extra milage because you didn't have a 26 foot truck in or near Troutdale. It costed me a extra 30 miles. Not happy about that..

DONALD RAY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
4.0

El cliente no dejó un comentario.

OLAF P. 
Clasificación:
3.0

Communication on all sides. We asked multiple times to have our location and information noted in advance, only to be told later that "no information was in the system for that." Our stuff arrived unexpectedly, which was a nice surprise, but the boxes couldn't be delivered for another 5 days which we were charged a storage fee for. The day of delivery the boxes didn't arrive in time for our movers to complete the job that personally cost me time and money to cancel plans I had to be around the following day instead, which we communicated to uhaul prior to delivery about the timeframe we needed for our movers to complete the job. In summary, no notes, little communication, get everything you can in writing. Our stuff arrived, so uhaul did their job, but I won't be using uhaul for any future moves given the stress and hassle of picking up the slack on coordination and communication, which I trusted uhaul to handle.

Violet D. 
Clasificación:
5.0

No improvements. The folks working that day were funny with each other, it seemed like they were having a nice day. The lady that checked us out was helpful, precise. It was a good experience.

Karen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
3.0

I moved across the country with a single UBox, which I loaded on one end and had moving helpers unload on the other end. Firstly, the box did arrive at the location in good time and without damage to my belongings. That is where my positive review ends. UHaul was a nightmare to work with. They changed my delivery dates several times, forcing me to reschedule my movers repeatedly. Even though I booked the movers through UHaul, I had to reschedule everything myself. The movers were thankfully very understanding, but they were a third party contractor so UHaul does not get credit for that. UHaul did not process my shipping fee for almost two weeks, so the day that I was moving I was on hold for hours trying to get someone to remove the hold from my account so that my movers could pick up my box. When they were finally permitted to pick it up they had to wait around for two hours because the location the Box was at had not brought it from the warehouse or loaded it onto a trailer yet even though they had told me it was ready to go. Overall, I counted it up, I was on hold or on the phone with UHaul trying to solve various unnecessary problems for about 20 hours over the course of this move. Nightmare. Won't use them again. Even my moving helpers told me to just use PODs next time because UHaul is like this with most of the UBoxes they move for people.

Annastasia C. 
Clasificación:
5.0

Very nice people working there. Easy check in. Truck was running great.

Jamie R. 
Clasificación:
5.0

Very convenient and easy process

Timothy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kerry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE JUNE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enoch H.  |  Overall Experience 
Clasificación:
5.0

The blonde woman behind the counter was absolutely wonderful...very helpful and patient. There was a very rude and out of line customer that came in at the same time and she handled herself very well While helping me at the same time.

Amanda W.  |  Overall Experience 
Clasificación:
1.0

Monique Morrell is highly unprofessional. I will NEVER use U-HAUL again as long as I live.

Kelsey M.  |  Overall Experience 
Clasificación:
5.0

We did not have much to store, so we were happy to find that this facility had the small units available. Exactly what we needed!

Erik K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia O.  |  Overall Experience 
Clasificación:
3.0

No comment

Betty S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aubre F.  |  Online Move In 
Clasificación:
3.0

Customer has had 24 hr access w/ no events yet denied 24 hr access.

ROCK H.  |  First Impressions 
Clasificación:
5.0

Moving into your U-Haul storage is a blessing for me, everyone there was wonderful I am very grateful to be one of your customers. Thank you very much for renting to me sincerely Donna Watkins

DONNA W.  |  First Impressions 
Clasificación:
4.0

They were very nice and helpful.

Debra G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

April A.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Wilson C.  |  Overall Experience 
Clasificación:
5.0

I have always used U-Haul and always been happy with no issues until 6 months ago when I needed a storage unit and used another that was very close to my place. BAD mistake that I will never ever do again and will still always recommend U-Haul. Someone camping out inside the storage unit we think broke out my lock and had time to go through all my boxes and stole so much stuff! Emptied out the unit the following weekend.

TERESA Q.  |  First Impressions 
Clasificación:
5.0

Great staff locker on upper floor second level so a bit inconvenient for moving in and out but the perfect size for my holiday decorations and other items that would get damage in my garage.

THOMAS B.  |  First Impressions 
Clasificación:
4.0

The two gentlemen I worked with getting started and closing out were very helpful, professional and friendly. Really appreciated!!

Sarah S.  |  Overall Experience 
Clasificación:
4.0

The gentleman who assisted me was very helpful and friendly yet professional.

Sarah S.  |  First Impressions 
Clasificación:
1.0

They are making illegal withdrawals from my account

JEFFREY V.  |  First Impressions 
Clasificación:
5.0

Aaron was super helpful and nice. He helped us with our storage unit when we first moved here, and has continued to be so nice and having the best service. ¡Gracias!

Olivia O.  |  First Impressions 
Clasificación:
5.0

i would recommend this u-haul to anyone.

janice w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy H.  |  First Impressions 
Clasificación:
5.0

Great customer service Everytime I go in

JON W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

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    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

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