Customer Reviews for U-Haul Storage of Clackamas Town Center

4115 comentarios

11811 SE 82nd   Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall)

(503) 659-3800

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 659-3800

11811 SE 82nd
Happy Valley, OR 97086
(West side of 82nd across the street from the Clackamas Town Center Mall)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Keith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE JUNE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark O. 
Clasificación:
5.0

Quick process, equipment was ready to go, everything worked well. The owner even let me borrow an adapter so I could plug the connector in. I very much appreciate this kind of service and genuine care.

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tu P. 
Clasificación:
4.0

The inside of the cab was dirty, esp. the inside of the windshield. I spent an hour and a half cleaning inside both cab and cargo area. But I am fussy, so it may not be important. The mechanics were in good shape and that is what counts. And I know that not having enough personnel is a "drawback" to getting jobs done.

JUDITH JANE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura S. 
Clasificación:
5.0

Good and quick dropoff.

Brett P. 
Clasificación:
3.0

This isn't on Clackamas UHaul, but on the facility my UBox was shipped to in wake forest – I received the wrong UBox and lost several days in moving time because of it.

Daniel C. 
Clasificación:
2.0

El cliente no dejó un comentario.

MATTHEW AARON S. 
Clasificación:
2.0

Uhaul has to fix the app, it would not allow me to return my trailer, called customer service and was waiting 30+ with no answer. Ended up calling a friend who then told me away around the issue. But the location had nothing to do with it they always work with me.

JONATHAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS JAMES W. 
Clasificación:
5.0

The people at the U-Haul in Clackamas on 82nd were very knowledgeable and professional. I liked how friendly and fast they were at helping Bill Willson and I. The owner was superb! I give them 5 stars, oh, also they were able to end my rental outside as I just got there in 2 minðŸ'

Teresa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMMEL POLUMBARI R. 
Clasificación:
5.0

It's all good

SHARON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley R. 
Clasificación:
5.0

Excellent service.

Barry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RADHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA B. 
Clasificación:
2.0

Poor service

MATTHEW S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA JEAN S. 
Clasificación:
2.0

There was only one service tech there that knew how to pull my car up on the trailer. Unfortunately, my cars undercarriage was damaged due to pulling it up on the trailer. The windshield wipe fluid tank was punctured. The plastic behind the bumper was also pulled away and I have two equally nice scratches under the bumper due to the wheel stops. This will be an expensive fix due to it being a Mercedes. Some wood blocks under the wheels would have made the difference.

Jennifer G. 
Clasificación:
5.0

Staff is awesome at this location.

Bentley W. 
Clasificación:
5.0

This location was AWESOME. Friendly helpful staff and just so great to work with.

johnny G. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICK H. 
Clasificación:
5.0

After hours return was a mess…. The line of vehicles were all the way back to 82nd. Robert was very clear to make 2 lines … but the other customers didn't get the same memo… so there was no opportunity to make 2 lines.

BILL ALLEN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enoch H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE MARTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FATIMA MANSUROVN M. 
Clasificación:
4.0

Customer service support for App check in vs, “we will just cancel that reservation and start a new order manually”

ROBIN K. 
Clasificación:
4.0

Was way father out of the way then the location I had selected. Which ended up costing me more in a Lift for a ride back home. Was a little scary because it was in the late evening but the parking lot was lit up enough and it seemed like a safe area. All in all good experience.

RaShell M. 
Clasificación:
5.0

Very accommodating, I rented too small of a truck and they were so kind in getting it exchanged. I could tell they were busy but they worked through the line quickly.

PARKER B. 
Clasificación:
3.0

The pick up experience was very frustrating. I completed the entire thing on my phone, but there were many questions asked during the process that were difficult to answer from a parking lot. It would have been nice to be able to handle them before I got to the location.

Katie M. 
Clasificación:
3.0

I was the only customer there and it took 15 minutes to check out.

Karin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMED J. 
Clasificación:
5.0

I was encouraged to call-back if I needed to extend my estimate on rental time. As my errands were taking a bit longer than planned, I attempted to call the U-Haul store to so advise. Unfortunately, the call connected to a long list of menu choices, and the attempt to link with a live receptionist only resulted in a notice of a "15-minute wait" - a wait that is too long for a cell phone call. Having the ability to connect with a live receptionist instead of a menu would be much more customer focused.

MICHAEL B. 
Clasificación:
5.0

Great and friendly people to help. Very helpful but it seems all the uhauls short staffed. Pls plan ahead as you may wait a while to get served but once you get served, friendly and helpful folks.

MATTHEW F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikolay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARMAINE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Meloney N. 
Clasificación:
4.0

Very nice owner and creww

STEPHEN FLOYD G. 
Clasificación:
5.0

The blonde woman behind the counter was absolutely wonderful...very helpful and patient. There was a very rude and out of line customer that came in at the same time and she handled herself very well While helping me at the same time.

Amanda W.  |  Overall Experience 
Clasificación:
1.0

Explain to customers to be sure and check gas gauge, take a picture of gas gauge before you leave lot! I didn't take a picture and I had to overpay for gas because I hadn't protested the gas gauge!!!!

RAYMOND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE DONOVAN S. 
Clasificación:
5.0

Whenever I called I waited ~30 minutes and when someone did pick up they would immediately put me on hold and I would wait another 20 minutes. Otherwise everything was great.

Deci L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS L. 
Clasificación:
5.0

More customer associates at the front desk in the morning

Margaret B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALVINMAURICE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noelle L. 
Clasificación:
1.0

Monique Morrell is highly unprofessional. I will NEVER use U-HAUL again as long as I live.

Kelsey M.  |  Overall Experience 
Clasificación:
5.0

The delivery person was amazing in every way!

Lori F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R W. 
Clasificación:
5.0

I love this location. It is my favorite of all locations. Bummed I moved out of this area.

ASHLYND P. 
Clasificación:
5.0

Easy experience ... Thanks Carl

Gary D. 
Clasificación:
5.0

We did not have much to store, so we were happy to find that this facility had the small units available. Exactly what we needed!

Erik K.  |  Overall Experience 
Clasificación:
4.0

The reason for the NO in the question of “clean and well maintained” wasn't because it was a dirty truck, the truck was very clean on the inside. The reason for the NO is for the “maintained” part, the steering on the truck was so bad that it felt unsafe to even drive at highway speed, it had a horrible bump steer and you could feel clunking in the steering rack when we contacted the location we pick the truck up from to ask if we could leave the truck in the city I moved to we were told no because they on the truck, was very unhappy with his response as this truck was not properly checked by your mechanics and in my opinion, it shouldn't be loaned out again until it is fixed

NICHOLAS ANDREW K. 
Clasificación:
4.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Customer Service was excellent. Arrived on a Saturday morning and was in and out within a few minutes.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA JO P. 
Clasificación:
1.0

Normally I would rate my experience very highly and checking the trailer out was fine. But getting a voi e mail that the trailer was late ans if I did bring it back it would be considered stolen was way beyond ok. I have been a loyal and very frequent renter of may uhaul vehicles, trainers and storage service. A simple look at my account would have shown this. That statement was an insult. I will not be recommending this location or using it going forward.

ASOKA W. 
Clasificación:
5.0

Nada

Nick A. 
Clasificación:
4.0

Update your trucks with power windows and doors

HYGINUS I. 
Clasificación:
3.0

El cliente no dejó un comentario.

CRYSTAL O. 
Clasificación:
5.0

Great truck and easy speedy experience.

Alexander J. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stewart L. 
Clasificación:
5.0

Faster check in.

JAIME ESTEBAN C. 
Clasificación:
5.0

Liked your personal great team working 82nd and clackamas town center division.

DAVID HAMILTON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

david M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian S. 
Clasificación:
5.0

They're always good to me it's the Clackamas store and I appreciate all they do for me always good to me thank youThey're always good to me it's the Clackamas store and I appreciate all they do for me always good to me thank you guys

DAVID M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elaine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSIANO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK KEVIN S. 
Clasificación:
5.0

U-Haul was not my first choice, but I enjoyed driving the truck which I did not expect.

Ernest A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA MARIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wieslaw G. 
Clasificación:
5.0

I requested a location closer to me, not across town.

KEVIN P. 
Clasificación:
5.0

Excellent job by the on site crew.

RANDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS R. 
Clasificación:
3.0

The truck smelled like an ashtray in the cab. The process of the online rental and contactless pickup was 100% unsatisfactory. It took 40 minutes in a 100+ degree parking lot texting back and forth with a U-Haul rep to finally receive my truck. I will never do this again.

Jason S. 
Clasificación:
5.0

Everyone was awesome. Made our move in a record heat wave easy and non-stresssful. Love this store. I've rented here several times and helped friends move who have rented here several times. This is my go-to store for guaranteed easy moves. A+ Service and trucks. Thanks you guys. You are awesome.

SCOTT FREDRIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik N. 
Clasificación:
4.0

The online booking experience was a hassle but the in-person location was just fine. I especially like how easy and fast they make it to return. Don't have to go back into the store. Awesome.

MORGAN E. 
Clasificación:
4.0

More support personnel at pickup

Jonathon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia O.  |  Overall Experience 
Clasificación:
3.0

No comment

Betty S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aubre F.  |  Online Move In 
Clasificación:
3.0

Customer has had 24 hr access w/ no events yet denied 24 hr access.

ROCK H.  |  First Impressions 
Clasificación:
5.0

Moving into your U-Haul storage is a blessing for me, everyone there was wonderful I am very grateful to be one of your customers. Thank you very much for renting to me sincerely Donna Watkins

DONNA W.  |  First Impressions 
Clasificación:
4.0

They were very nice and helpful.

Debra G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

April A.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Wilson C.  |  Overall Experience 
Clasificación:
5.0

I have always used U-Haul and always been happy with no issues until 6 months ago when I needed a storage unit and used another that was very close to my place. BAD mistake that I will never ever do again and will still always recommend U-Haul. Someone camping out inside the storage unit we think broke out my lock and had time to go through all my boxes and stole so much stuff! Emptied out the unit the following weekend.

TERESA Q.  |  First Impressions 
Clasificación:
5.0

Great staff locker on upper floor second level so a bit inconvenient for moving in and out but the perfect size for my holiday decorations and other items that would get damage in my garage.

THOMAS B.  |  First Impressions 
Clasificación:
4.0

The two gentlemen I worked with getting started and closing out were very helpful, professional and friendly. Really appreciated!!

Sarah S.  |  Overall Experience 
Clasificación:
4.0

The gentleman who assisted me was very helpful and friendly yet professional.

Sarah S.  |  First Impressions 
Clasificación:
5.0

I like the two step security

Velia G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kahlea P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

FELIX L.  |  Overall Experience 
Clasificación:
5.0

My wife and I have used U-Haul for our storing and moving needs for the past six years and have always had a excellent service.

Paul B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX L.  |  First Impressions 
Clasificación:
1.0

They are making illegal withdrawals from my account

JEFFREY V.  |  First Impressions 
Clasificación:
5.0

Offered a free first month of storage when I was evacuated due to a forest fire. They came through with what i needed during a chaotic time and I highly recommend.

bryan t.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ivan L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonna C.  |  First Impressions 
Clasificación:
5.0

This is the pinnacle of U-Haul sites. This is the best experience I have ever had renting a truck and using storage. The staff is friendly and extremely helpful. Sandra and all of the others who work are the BEST. I have used public storage facilities and rented moving equipment in the past, but the clean storage areas, accessible time, friendly, courteous and professional staff. EXCELLENT!

Reginald N.  |  First Impressions 
Clasificación:
5.0

Aaron was super helpful and nice. He helped us with our storage unit when we first moved here, and has continued to be so nice and having the best service. ¡Gracias!

Olivia O.  |  First Impressions 
Clasificación:
5.0

I went from Public Storage just the night before to you guys and I was blown away at how cheep the rental insurance was. I was greeted by very friendly and helpful staff. I am thrilled about the access hrs. Thank you UHaul I will only e rentals from you from here on out!

vanessa t.  |  First Impressions 
Clasificación:
5.0

i would recommend this u-haul to anyone.

janice w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy H.  |  First Impressions 
Clasificación:
5.0

Great customer service Everytime I go in

JON W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    Enganches para remolque

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