Customer Reviews for U-Haul Storage of Chehalis-Centralia

1,478 comentarios

1201 NW Louisiana Ave   Chehalis, WA 98532

(360) 262-4167

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 262-4167

1201 NW Louisiana Ave
Chehalis, WA 98532

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Friendly and efficient

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery S. 
Clasificación:
5.0

The staff was very helpful and considerate and worked with us in our particular situation...saved us money and helped the move go smoothly....the way the Pod rentals work is wonderful...we would recommend using them to others...and the particular UHaul location we used was well set up and professional...Thank you to them

Heidi S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcus N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA C. 
Clasificación:
5.0

Kelli and Teresa are great assets to the U-Haul brand.

Steve V. 
Clasificación:
5.0

excellent

kathie F. 
Clasificación:
5.0

Very good and very nice person

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo V. 
Clasificación:
5.0

Even though U-Haul messed up my reservation, the people at this location were accommodating, kind, and super helpful. They also had great communication with me. I would highly recommend them to my friends and family.

Kirsten C. 
Clasificación:
4.0

In my case ,, I can't think of anything.

Jim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

Service was excellent

Michael S. 
Clasificación:
3.0

Revamp your self service pick up program. It was far from being that.

MICHELLE C. 
Clasificación:
1.0

I received a 10' truck on empty. Took it to the gas station to fill it up and gas started pouring out of it!!!! Turns out the gas line was slashed!!! Took the truck back. Didn't refund the gas that was wasted. No discount. Got another truck, no ac knobs, had to use pliers to turn ac on. Ac didn't work. Truck barely got 7mpg!! No, the truck was not over packed. The engine lights started coming on in Texas, road side service said that truck shouldn't be rented out!!! Oil dirty, no radiator fluid. It was a mess!!! Currently filling huge complaint. Don't use them for the trucks.

Sareta M. 
Clasificación:
2.0

I went online to reserve A uhaul earlier in the week got there had a reservation and didn't get it until a day later of what I needed it for

Mark D. 
Clasificación:
5.0

Everything was great! Speedy pick up and drop off! Highly recommend using them.

Dianne L. 
Clasificación:
5.0

Great service from the This store… I had a reservation in Eugene OR.. that did not have the equipment needed. On a whim I stopped in the Chehalis Wa store and they made it happen! Great service!

Marion A. 
Clasificación:
5.0

Very quick and knowlegeable staff, so the check out was straightforward, easy and fast. The person I talked to while running late for my initial truck rental was super courteous and really helped to make a stressful moving day easier. Returning the vehicle after a stressful move, went very, very well. The guy that helped me check the vehicle back was a pleasure to work with. Knowledgeable and friendly. Other businesses should attempt to mimick the customer service I enjoyed here. THANKS team!

Celestian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

milton A. 
Clasificación:
5.0

Quick & Speedy, Competent Help on Equipment Check in was Very Appreciated.

Glen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Riley G. 
Clasificación:
4.0

I had asked for a 10 ' truck when I made the reservation and was told none available. I was happy to find one was available when I picked up.

Rebecca C. 
Clasificación:
3.0

The customer service I received inside was good but using mobile check in was a waste of time. I still had to go in so what's the point of mobile check

Laura E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melony J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla S. 
Clasificación:
5.0

great experience

Jackson H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
5.0

Outstanding customer service. Everything is clean and in great condition. Every staff member without exception goes above and beyond to ensure a low stress and successful move!

Robie D. 
Clasificación:
5.0

The staff at this location are absolutely amazing so friendly and helpful and funny

Jolene G. 
Clasificación:
5.0

Great U Haul location, great service. Great help at the call center. Gracias

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cladia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

George C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cecilia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik H. 
Clasificación:
1.0

Was over charged by rude staff

Raeann A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

I am always confident in renting from UHaul at tje Chehalis location. The staff is polite, efficient and professional. The equipment is well maintained, and the lot is easy to navigate with or without a trailer.

Victoria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalie C. 
Clasificación:
5.0

The service was great they hitched me up and we were on our way. The trailer was just the right size and easy to load and unload . We returned it the same day Much appreciated

Guy M. 
Clasificación:
5.0

Very friendly. Great price.

LENNI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM C. 
Clasificación:
4.0

The app is horrible and makes check in so much more difficult than it needs to be. I'll never use the app again

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN K.  |  Overall Experience 
Clasificación:
4.0

The containers were much smaller than expected. We had to leave our bedroom set and desk behind.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
4.0

Nice people, clean and easy online precense.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ben A. 
Clasificación:
5.0

Reduce price

Leslie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

marshal D. 
Clasificación:
5.0

Good customer service

Dale S. 
Clasificación:
5.0

Most pleasant representative. Responsive and personable. Most helpful.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

Always fabulous customer service!

Jennifer M. 
Clasificación:
5.0

The new location in Chehalis is a great location with a very friendly and helpful staff.

Christopher W. 
Clasificación:
5.0

The app pickup is a joke. I'm pretty savvy with computer stuff but that was ridiculous. I had already did all the ground work with providing license info the day before but on the pickup it asked to do it again. Lucky for me there was people I. The office for the pickup it is be sitting there.

Roger F. 
Clasificación:
4.0

El cliente no dejó un comentario.

FERNANDO G. 
Clasificación:
1.0

First time I have ever had an issue here and I have rented several trucks and also rented storage units in the past I'm not sure why this is happening but they will not reimburse me for the fuel I topped off the truck and the total was 7478 and a large percentage of that total should be reimbursed to my bank account but they are refusing

Chris M. 
Clasificación:
5.0

Staff was friendly and helpful

Cecilia K.  |  First Impressions 
Clasificación:
5.0

Was checked in quickly. Had the rental and was able to get to work quickly allowing me to get rental back before I thought I would have been able to

Cecilia K. 
Clasificación:
5.0

Remove the blanket and dolly that you are charged or if you use from the back of the truck he just gets in the way

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Serve beer 🍺 😁

STEPHEN RAY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore J. 
Clasificación:
5.0

Nice staff. Friendly and knowledgable on the business. Very helpful. The uhaul was very clean. I actually commented on how clean it was and wanted the company to know how great of a job the guy did on cleaning it. I will use this location every time I need a uhaul.

Cindy F. 
Clasificación:
5.0

Super friendly and helpful

Larry G. 
Clasificación:
5.0

Great crew very helpful straighted out the mess I had at pickup location

LARRY G. 
Clasificación:
3.0

The point of uhaul is accessibility and ability to return items to closest one to your destination. I had to drive my broke down car home 190 miles, and turn around and drive the rentals all the way back 190. Gas is not cheap. This costed way more than I expected.

Jaycelene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan L. 
Clasificación:
5.0

I don't own a truck and we have been doing lots of rebuilding at our home so I have rented several times in the past few months. I always get great service even when I messed up and scheduled my pick up on the same day but a month out . Today Teresa gave me the best experience I have had. She was patient and did great handling an issue with your system.

Pablo G. 
Clasificación:
5.0

All went very well.

Robert H. 
Clasificación:
5.0

Staff were friendly and knowledgeable.

MICHELE H. 
Clasificación:
5.0

As usual very professional service. Thank you everyone.

RICHARD A. 
Clasificación:
1.0

Not only did we rent a truck that deove like a rank, we had a storage unit there. It was supposed to be climate controlled, however my old vintage cast iron banks that were wrapped and in a box now have rust on them, several of my di ing room chairs have water damage, and when we went to unload our unit, none of the doors to the load/unload garage worked. Went in to speak with one of the clerks, the one that i delt with in person and on the phone was rude, she kept cutting mo off when I was trying to explain something. In the reviews there atr numerous complains about this person being rude, she seemed like ahe didnt care and that I was bothering her. I hope i do not have to use them again

Robert G. 
Clasificación:
5.0

Mary was very helpful. And was spot on with the mileage. Very friendly and pleasant.

Michael R. 
Clasificación:
5.0

Best storage unit I ever rented. Indoors, climate control, easy access and a free area to take what you want and leave what you don't need anymore. It keeps a lot of reusable stuff out of the landfill. Good job Chehalis Uhaul storage.

michelle b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam W.  |  First Impressions 
Clasificación:
3.0

Friendly people. Trailor tire was bald. We noticed it. Then had to wait for new tires to be put on. Easy drop off. Glad to have Uhaul available.

MARY H. 
Clasificación:
5.0

Everything was perfect. The check in and drop off was very easy and the van worked like new. What could improve is a sticker that shows how to figure how many gallons of gas equals each line on the gage. For example, how many gallons to fill 1/8 of the tank?

Pearl H. 
Clasificación:
5.0

Great staff, very professional and helpful.

Wendy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George F. 
Clasificación:
5.0

El cliente no dejó un comentario.

kris t.  |  Overall Experience 
Clasificación:
5.0

good experience

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalleb A. 
Clasificación:
5.0

There was a light out on the trailer I used. That was my only issue. Everything else was great and everyone else was super friendly and professional.

Benjamin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean J. 
Clasificación:
5.0

Already recommended to co workers strictly because of the fuel consumption being over 50% less than your competition last weekend...Thanks for that.

Mitchell F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHILLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS A. 
Clasificación:
3.0

Check out was off. They tried to charge us for furniture pads we never used and tried to charge us for gas we didn't use. We got the truck with a half tank and returned with a half tank per contract. They couldn't figure out their system and kept insisting wet had a full tank when we didn't. Finally they figured out the issue and corrected it but it took over 30 minutes to work out. The online check in didn't save things properly for them. Not a fan of the process. Next time I will take personal photos to save to my phone versus your link and app that doesn't work well.

Heath J. 
Clasificación:
5.0

They are good and friendly

Keven E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin W.  |  Overall Experience 
Clasificación:
5.0

Very friendly place clean helping from workplace

Tonya L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

megen m.  |  First Impressions 
Clasificación:
4.0

One thing I would like to say, the roll up doors were not working, so loading the locker was not as convenient as it could have been.

Kerry H.  |  First Impressions 
Clasificación:
5.0

Safe, secure, and the staff is amazing! Especially the manager Kelly, very knowledgeable and helpful!

Michell W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah B.  |  Online Move In 
Clasificación:
3.0

Had multiple issues with after hours access, over priced move to a storage unit about 2 miles down the road that was bigger for way less

Chris L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRISTON M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rose B.  |  Overall Experience 
Clasificación:
5.0

Cleanest, most secure facility. The mover that assisted me with moving out claimed he'd "never seen such a nice storage facility"!

Barbara S.  |  Overall Experience 
Clasificación:
5.0

The staff at this u-haul location for rentals and storage are phenomenal helpful cheerful easy to deal with No problems whatsoever no complaints whatsoever.

JAMES C.  |  First Impressions 
Clasificación:
5.0

I would have liked later access hours. Other than that, great place!!

genise m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy J.  |  Overall Experience 
Clasificación:
4.0

Everyone was good,althoughthere were 2 people that helped me out so much when I was physically and mentally drained, there names are Michelle in Roseburg Oregon, and Mandy a regional director who made me be able to stop and breathe. I thank them SO MUCH. I am here close to my Grandchildren now with less worry

Marjeana W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannie A.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek R.  |  First Impressions 
Clasificación:
5.0

Staff are wonderful! Unit was very well constructed and with it being climate controlled we had a sense of security knowing our stored items wouldn't get damaged! Thank you for everything

James H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber R.  |  Overall Experience 
Clasificación:
4.0

Rental process easy, facility well-maintained, staff physically in the office very helpful. Staff over the phone (Kelly) forgot a callback resulting in me needing to travel 2.5hrs to the office the next day to follow up for a move-out. Was helped by Audrey who assisted with move-out, made it easy and simple. Have had positive experiences with her in the past, a great asset to your team for sure, Audrey rocks!

Mark N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla W.  |  Online Move In 
Clasificación:
5.0

Originally planning to go to the Centralia location, but the customer service is better at Chehalis location. It was also less cost, and the office hours are longer. The staff were very friendly and accommodated is when we needed to make changes.

Benjamin W.  |  First Impressions 
Clasificación:
5.0

They were very help full in every thing

Jacque J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiah H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy W.  |  Overall Experience 
Clasificación:
5.0

Very, very helpful. Considerate and friendly.

DIANE B.  |  First Impressions 
Clasificación:
5.0

Kelly Connelly and her staff were outstanding. They were very helpful, understanding, and fast. I ended up renting trucks and storage units from them only. I recommend them over any other rental company.

Christopher G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Donna P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M.  |  First Impressions 
Clasificación:
4.0

It was easy to get hold of someone. The one who was at the besk was very helpful and friendly. Sadly the website did not work right so i could not finish anything online so it was not easy to get started. And i will not suggest the website to anyone. who ever organized the numbers for the units did not want to make it easy. It is very easy to get lost and confused even with a map.

McKenzie W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donna h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda S.  |  Overall Experience 
Clasificación:
4.0

The building was nice and clean. The staff were also friendly. Had a little bit of difficulty getting someone to unlock the door between the pull-in unloading area and the storage area.

Gordon Z.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Piper T.  |  Overall Experience 
Clasificación:
5.0

Ty for the great service. My account is now closed. God Bless you all!

Tamara G.  |  Overall Experience 
Clasificación:
5.0

Staff was very kind and courteous. Very helpful at all times.

laura m.  |  Overall Experience 
Clasificación:
5.0

I was helped by Audrey Jacobsen. The customer service I received was the best! She was so knowledgeable and helpful. Very friendly and welcoming. I so appreciated this type of service. She is a strong addition to your team. Thank you, Kris Taylor

kris t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA R.  |  Overall Experience 
Clasificación:
5.0

The place was very clean the lady that helped me was helpful and very nice. Price was best I found

Donna M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Taron B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLEE R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ron m.  |  Overall Experience 
Clasificación:
5.0

Being I got the first month free I think it was absolutely awesome I was able to access it whenever I wanted I would definitely recommend it to family and friends

CYNTHIA B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

mariel s.  |  Overall Experience 
Clasificación:
5.0

I was clean upon arrival I work weird hours so 24 hours access is great.

Sara M.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Sandy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JEREMY M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cherie M.  |  Overall Experience 
Clasificación:
5.0

I have used UHAUL many times over the years,

Penny G.  |  First Impressions 
Clasificación:
5.0

Gracias.

Robin D.  |  Overall Experience 
Clasificación:
5.0

These are the best units I've ever rented. Clean, friendly, HELPFUL and convenient. I highly recommend !!!!

BARBARA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE O.  |  Overall Experience 
Clasificación:
5.0

Some goofy things happened "on the way to the forum" but total satisfaction.

James L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James P.  |  Overall Experience 
Clasificación:
5.0

This was the best storage experience I've ever had!

Theresia Y.  |  Overall Experience 
Clasificación:
4.0

Clean facility. Also you need a key card to access my unit so it feels very secure.

donna d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANITA MARIE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SEANNE S.  |  Overall Experience 
Clasificación:
1.0

Staff is friendly. Manager is not. When my cousin called to make our payment she was immediately put on hold after saying my name. I was previously an employee. Regardless they should've not put her on hold for 5+ minutes. I would not recommend this Uhaul facility to anyone. Manager has zero customer service skills.

Montanna H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaleb B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ratana M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly D.  |  Overall Experience 
Clasificación:
5.0

The access is terrible. Our storage unit is almost 300 feet from the door.

steve s.  |  First Impressions 
Clasificación:
5.0

Great facility,safe,warm,secure. Manager and staff are awesome.

SCOTT K.  |  Online Move In 
Clasificación:
4.0

Garage door wasn’t working but other than that I Waac happy

Jennifer M.  |  First Impressions 
Clasificación:
5.0

Very pleased with everything about this facility.

Charle D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY K.  |  First Impressions 
Clasificación:
5.0

Loved my unit door

Cami M.  |  First Impressions 
Clasificación:
5.0

Staff was super helpful and friendly.

Cami C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily V.  |  First Impressions 
Clasificación:
3.0

I initially sought out this storage unit because it was advertised as 24 hour access. Come to find out, it's not. Staff said it will be "soon" but I was there 4 months and it never was. Also 1 of the bay doors (of 3) was out of order the entire time I was there, that's not exactly a prompt repair. All else was great though. I had issues with logging in and out and tripped the alarm a few times. Could have been operator error. All else was fine. Staff was helpful, the place was CLEAN, including the bathrooms, I did see staff in the facility without masks on, but . . . what are you gonna do?

Jaxon C.  |  Overall Experience 
Clasificación:
5.0

The employees were always helpful and always available when necessary.

Alex S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeanne P.  |  Overall Experience 
Clasificación:
5.0

Amazing staff. Kelly and Teresa went above and beyond.

Kimberly D.  |  First Impressions 
Clasificación:
5.0

storage space is clean and safe. Staff walked me through access procedure. Love the climate controlled storage.

KEN S.  |  First Impressions 
Clasificación:
5.0

Very surprised at how convenient the online move in process was. I definitely thought the storage unit offer and price were to good to be true.

DARCIE N.  |  Online Move In 
Clasificación:
5.0

The team of employees at this facility is amazing!

Bryan E.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and helpful.

Michelle G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN G.  |  First Impressions 
Clasificación:
5.0

This U-haul storage is an excellent place to store your belongings. And the staff is wonderful and knowledgeable.

DEBBIE G.  |  Overall Experience 
Clasificación:
5.0

Manager went over and beyond to explaine and help us feel good about our long haul move ..We are also doing Moving pods from y all to Missouri ..Yay go U Haul we love you ..

Willow M.  |  Overall Experience 
Clasificación:
5.0

Very pleased with the facility and the staff was extremely helpful with any questions that we had. Like that the facility was indoors and that there was security.

Ron A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh T.  |  First Impressions 
Clasificación:
5.0

Very thankful for the friendly and knowledgeable staff. I am also very content with the storage structure outline, it made for easy and convenient storage and understanding all policies. -Vote Kurtzbein for President 2057!

Rylon K.  |  First Impressions 
Clasificación:
5.0

I loved it

Jonathan A.  |  Overall Experience 
Clasificación:
5.0

Great customer service and assistance

Cheryl J.  |  Overall Experience 
Clasificación:
5.0

Easy and convenient

Victoria E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin H.  |  First Impressions 
Clasificación:
4.0

1 bay was broken, there were several people using the facility with only 2 bays. We all parked in the parking lot and had to walk pretty far to/from vehicles/units. I've never used this sort of storage before, I only have experience with the facilities where you can drive right up to your unit. I don't prefer this layout, that is ok. People were helpful and the complimentary carts helped.

Jaxon C.  |  First Impressions 
Clasificación:
5.0

Location is convenient for us.

Ron A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy P.  |  First Impressions 
Clasificación:
5.0

The staff made sure to hold a unit for me even when I was delayed. I really appreciated the staff taking time to let me know they would be closing soon so that I could be prepared to have my items in unit before lockdown.

Anissa T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurel S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Heidi W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne P.  |  Overall Experience 
Clasificación:
5.0

Loved the covered bays for moving. The added carts to help with moving were great too.

Mildred S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

janice b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather F.  |  Online Move In 
Clasificación:
1.0

I cleaned my 15 x 10 storage out 7ish days after paying approximately $180 for it for the month. Even though I was out early, and notified the Uhaul staff, Uhaul did not refund me for the 23ish days that I had pre paid. Ask for a daily price if you are going to move your stuff out before their 30 day term, before paying for 30 days.

Jedediah S.  |  Overall Experience 
Clasificación:
5.0

Clean, convenient. The shuttle carts are a big bonus.

David B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

pamela t.  |  Overall Experience 
Clasificación:
5.0

Amazing people and very friendly

Angelina P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Benjamin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan P.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan S.  |  First Impressions 
Clasificación:
5.0

Clean, secure and safe.

terry m.  |  Overall Experience 
Clasificación:
5.0

Front staff were friendly and knowledgeable about items needed and prices of storages as well. made a stressing event like moving less stressful.; Thank you so so much. The lady name was Teresa. Awesome!

ROSA M.  |  First Impressions 
Clasificación:
5.0

Love the handcarts, makes moving so much easier. The manager was very nice and helpful

Heather S.  |  Online Move In 
Clasificación:
5.0

The employees have consistently been helpful, courteous, and have provided great customer service.

Heather B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurel S.  |  First Impressions 
Clasificación:
5.0

The price was nice the place was nice , they take care of there storage units very well i feel safe knowing my stuff is secured here

Veronica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dixie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY F.  |  First Impressions 
Clasificación:
5.0

The staff at the Chehalis facility were great to work with. Friendly and professional. Were a pleasure to work with.

KEITH R.  |  Overall Experience 
Clasificación:
5.0

I don't remember the lady that helped me but my need for a van and storage was an emergency of sorts and she was more than kind. Helped me quickly and got me through an unwanted but needed process. Gracias.

Karen H.  |  First Impressions 
Clasificación:
5.0

Great Customer service and knowledge.

Elaine f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

June A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jack l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

janice b.  |  First Impressions 
Clasificación:
5.0

Such an easy process, didn’t have to talk to anybody & didn’t have any trouble finding our unit which was clean and move-in ready

Jaculyn V.  |  Online Move In 
Clasificación:
5.0

Mudarse puede ser estresante. Even if it's a good move. I don't think I coold have been treated any better than I was while my famy and I were seeking storage and trailers. I felt like family almost. It really brought my stress level way down. Friendly service is an understatement. The staff here is amazing.

Robert M.  |  First Impressions 
Clasificación:
5.0

Finally a quality indoor storage facility in our area. Friendly, professional employees and the storage units are very affordable. I would recommend this place for all your storage and moving needs.

JOSEPH D.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael M.  |  Overall Experience 
Clasificación:
5.0

Everyone I spoke with were very friendly and helpful.

Janice D.  |  First Impressions 
Clasificación:
4.0

very professional, would highly recommend

Jeanne P.  |  First Impressions 
Clasificación:
4.0

Great attitude of all involved.

Kenneth S.  |  First Impressions 
Clasificación:
5.0

Very knowledgeable and pleasant to work with.,

Rebecca B.  |  First Impressions 
Clasificación:
5.0

Very professional and helpfull

Jeanne P.  |  First Impressions 
Clasificación:
5.0

Great!

William A.  |  First Impressions 
Clasificación:
5.0

The staff was friendly and helpful. Everything was handled quickly and without issue. I was personally walked to my unit and given details about the dollies and moving equipment available to use.

Heather B.  |  First Impressions 
Clasificación:
4.0

The staff was so awesome and helpful. They were quick to get me set up and so informative. It may take some time to make access to get to my storage unit but truly understand they are just starting up

Nancy C.  |  First Impressions 
Clasificación:
5.0

I was glad to here there was storage units at the facility. Thank you so much to the team that was their they all three made sure we were taken care of!

Deanna J.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. Renting a storage space for first time and was very pleased how the whole experience went. The ladies at counter were friendly and explained the process very well. Good job

JOSEPH D.  |  First Impressions 
Clasificación:
5.0

All in all it was a very good trip with the equipment with the exception of losing a wheel on the auto transporter on interstate 25 in downtown Denver that was the front tire on the right side

wayne b.  |  First Impressions 
Clasificación:
5.0

Great customer service. Friendly, very accommodating and beyond my expectations.

Paige L.  |  First Impressions 
Clasificación:
1.0

I have no issue with the facility or staff. They provided excellent service. I have issue with uhaul corporate policy on ubox monthly storage rates. 3 days and 5 days, full months rent? Not acceptable

TERRANCE B.  |  Overall Experience 
Clasificación:
5.0

Fabulous Costumer Service...

Deanna B.  |  Overall Experience 
Clasificación:
5.0

We appreciated the convenience of the boxes being delivered and picked up at our homes. The people were great, especially the drivers! That Marissa on the fork-lift really knows her stuff! ¡Gracias!

Judy C.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful let us stay over bite to put stuff from storage to our Motorhome to get a good bite sleep before hitting the road..thank you. Again

Barbara K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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