Customer Reviews for U-Haul Storage of Bellingham

5,202 comentarios

4549 Meridian St   Bellingham, WA 98226
(**Limited on site Parking**)

(360) 671-3375

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 671-3375

4549 Meridian St
Bellingham, WA 98226
(**Limited on site Parking**)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

Peter was such a friendly, inspiring light. Wasn't expecting that level of positivity and joy while renting a trailer. Thanks, Peter. We made it a great day!

Aaron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantel N. 
Clasificación:
5.0

Excellent place.

PAUL STUART S. 
Clasificación:
5.0

Quick check in at the counter. Staff was friendly and very helpful!

Michelle F. 
Clasificación:
5.0

These guys are friendly, reliable and fast, I always go to this location.

Trevor N. 
Clasificación:
5.0

Olivia was the best in customer service I have had in any business. I was in customer service for over 30 years.

Paul S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda P. 
Clasificación:
1.0

This place over charged me for 3 Days I didn't have the truck. I returned the truck the same day I got it and put the amount of gas that I got it in. I got scammed by this place. I would never recommend it. They blocked my phone number and I can't contact them.

Timothy A. 
Clasificación:
4.0

The pick up and drop off locations were changed for me, but I was not afforded extra miles for the trip. The gas reading was also incorrect on pick up.

Alexander S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kennith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad D. 
Clasificación:
5.0

Excellent customer service and can't think of any thing that would make my experience any better. Keep up the good work.

Frank W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM U. 
Clasificación:
1.0

Staff were friendly. The server was down and so they didn't have the reservation and had very limited ability to make a rental without access to the server. I returned truck but had no access to the automated return system. If you want to go digital then please make sure you have either a reliable system or backup plan.

paul J. 
Clasificación:
4.0

I'd suggest doing something about on site parking but there's much to do about it.

TANNER M. 
Clasificación:
5.0

Raynee was great

EARL S. 
Clasificación:
4.0

We had to make a few changes and customer service was VERY helpful. ¡Gracias!

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janine M. 
Clasificación:
3.0

Excellent and efficient service. Location is handy but the lot it is on is extremely cramped and is only manageable with the help of the lot crew.

Kathleen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily R. 
Clasificación:
3.0

Better snow removal. The truck became stuck in the lot.

Tyler C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT W. 
Clasificación:
1.0

The truck was a health and safety risk!! They let our truck go in winter conditions with bald tires all around!!! We got stuck everywhere and it was so scary driving it. The tires had zero tread and were worn to tue belt in areas, no way that truck passes a DOT inspection. We had to keep the truck for an extra day because it wasn't safe to to drive it the first day. I told the representative when we returned it and he laughed and said “ya this one probably shouldn't go out”. I'm going to be filing a BBB complaint. U-Haul could care less about the safety of the the renter it seems!!

justin L. 
Clasificación:
3.0

I ordered a hand cart with the truck and it was not given. I did the self pick-up. It said it would take ten minutes on the website but the server kept going down. 6 am was my scheduled appointment and I was there 15 minutes prior so I could get everything done. I was there for 45 minutes and still wasn't done going through the process when I lucked out and an employee drove in at 6:30 to start his shift at 7 am. He brought me in the store and took care of my checkin from there. I was there for a total of 1:15 minutes before I was able to get in the truck. It was a rough start but the drop off was fast and easy.

Emily B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie D. 
Clasificación:
4.0

Overall it was a great experience - however, I rented a truck and the bed was full of snow. That wasn't something I wanted to be dealing with when I had stuff to move. Also, the parking lot was covered with compact and slushy snow, which made several vehicles get stuck. The staff were SUPER helpful with getting vehicles unstuck, but someone should have tended to the lot so that didn't happen.

Chad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachel M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renauld Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith L. 
Clasificación:
2.0

Well I rented 15" truck with a dolly .They were already closed and I picked the vehicle myself but they didn't put my dolly inside. At night no where I could find dolly so my worked delayed about 3.5 hours.

ILYAS F. 
Clasificación:
5.0

The rubber on the wheels of the appliance dolly I rented was torn, but still functioned well.

Dean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg G. 
Clasificación:
3.0

For some reason, our unit would always set off the alarm when we would unlatch it. This happened every time. I brought up the issue with staff and the manager on duty. The manager said he'd take care of it, but then there was no follow up. The issue continued.

Jack B.  |  Overall Experience 
Clasificación:
5.0

The staff at the Meridian location in Bellingham were amazing in the face of disaster. I went in yo pick up a tow dolly in the morning of December 17th and the computer system was function OFFLINE! So the mob of customers who had all done the pre-check-in process now had to go thru the whole process again. But your 3 gentlemen worked flawlessly together to keep everyone calm and get everyone processed and on their as quickly as possible. All with big smiles, and still greeting everyone who walked thru the door. It was a very impressive display of character.

bryan F. 
Clasificación:
5.0

Customer service was great !

Duane N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lionel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherilan M. 
Clasificación:
5.0

Friendly staff!

Todd S. 
Clasificación:
1.0

This location should be closed, not managed at all, worst location to return a vehicle, looks like a abondened storage location

vijay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard g.  |  Overall Experience 
Clasificación:
4.0

Front desk is a little stress at first, but eventually the person warmed up and was very helpful. The driver pulling up the truck could have said hello and here is your key, type of thing. I was a bit confused about the new way of self service / pictures, etc. I could have used some help.

Ho C. 
Clasificación:
2.0

When renting a cargo trailer, it should be common practice to grease the hitch to ensure the tightest hold. It should also be required to check tire pressure. While the Merdian location always has the size I need, it appears to be operated by a bunch of kids who don't know much about how to secure a hitch.

Spring P. 
Clasificación:
5.0

Truck had smoke smell. This is very difficult for none smoking people. But customer service were great and helpful.

Roman P. 
Clasificación:
5.0

Nada

Brian K. 
Clasificación:
2.0

I drove the truck 15 miles and was told the fuel was full. It was not. I had to put in $62 of gas into it to return it full. So the truck was poorly maintained, it was not accurately described, and cost me nearly as much to fill the tank, as the rental itself.

Seth B. 
Clasificación:
5.0

The pick up took a while. If there is a way to know the location of the truck before hand that would be a lot easier.

Cherie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
2.0

Better customer service and product knowledge

Sushila G. 
Clasificación:
1.0

Teach staff that even though they are having a bad day, and are in a poor mood its completely unprofessional for them to spread that unpleasant experience on their customers. Ive been renting from this location since i moved here and I've never been treated so rudely.

Lyssa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reuben S. 
Clasificación:
1.0

The van gave my entire wardrobe and mattress bed bugs. Go fuck yourself you lazy hick losers. Do your fucking job.

Benjamin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallas B.  |  Overall Experience 
Clasificación:
3.0

Door of the trailer was really tough to open/close, very sticky. The location the trailer was in when we picked it up was horrible; it was in a tight parking area with barely enough room to get it out after multiple times of pulling forward, reversing. We had to start at an angle surrounded by other trailers/trucks/equipment. A truck next to us happened to get rented at the same time and that's how we managed to make it out of there. It would have been much easier if they staged it somewhere else.

SHANNON M. 
Clasificación:
5.0

Honestly not much! The female representative at the counter was extremely proficient in completing the paperwork and truck truck procedure. If anything, perhaps she might have been a wee bit more customer service oriented vs ignoring us while we stood in front of the counter for some time upon returning the vehicle. Welcoming & pleasant goes a long way. Thank you U-Haul.

Rodney M. 
Clasificación:
5.0

My service advisor was very friendly and did a good job getting me checked out with my U Haul truck.

Mark T. 
Clasificación:
4.0

Provide a few places for customers to park. Having to park on a narrow side street up on the curb is ludicrous. I expected my van to be side-swiped because its clearance is so low I couldn't get up on the curb, and i didn't have time to deal with it.

Gregory S. 
Clasificación:
5.0

Everything very good - getting drop off location for one way rental was not very good - we were told the available places to turn in truck changed by the hour. Fortunately I did research in advance so I knew where some locations were. Otherwise I would be stopping and asking for directions to find the places.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria C. 
Clasificación:
4.0

nobody is perfect

Doug S.  |  Overall Experience 
Clasificación:
5.0

These guys are always helpful and nice!!

Kelly B. 
Clasificación:
5.0

Every value steam in your niche is trying to match your customer service, if you keep doing WHAT you and your team are doing....they will always be nothing more than a shadow!!! Great team work

Thereza G. 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD TIMOTHY M. 
Clasificación:
5.0

Very friendly and knowledgeable person who helped us. Explained how to get in with the card and code and actually showed us how it worked. It was a quick and easy checkout so we could be on our way.

Laura C.  |  Overall Experience 
Clasificación:
5.0

Nothing. Great staff and service.

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
2.0

No orientation of the truck at all. No explanation of the switches or safety equipment if any. I left the building after doing the paperwork and an employee waved to me from across the lot and pointed to the truck. Not any help adjusting the mirrors.

Douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

glenda m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Liz L.  |  First Impressions 
Clasificación:
5.0

Have staff that know how to hook up a trailer. Also, might want to invest in some actual wheel chauks, small rocks are not doing a very good job.

David M. 
Clasificación:
1.0

Didn't have the truck I reserved.

TIMOTHY W. 
Clasificación:
5.0

The car dollies need a “boat winch”. For loading.

Max G. 
Clasificación:
5.0

friendly and help setup my tow hitch.

Anthony C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
4.0

Way understaffed during check out. Took way too long. Return was very efficient and well done.

Scott L. 
Clasificación:
5.0

Good personal help and friendliness. Quick transactions.

Jon O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
3.0

Staff are friendly and helpful although this location is extremely busy! It is a very hard/busy location to get stuff in and out of storage. We did have mice droppings on our stuff when we moved out of the unit. Overall experience was good.

Kimberly C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
4.0

We dropped the trailer in front of like trailer but we had to pick it back up and drive it over so they could put air in tires. Some direction signage might be helpful but staff have been trained one way. Other than that pretty satisfied with setvice

VICTOR LOGAN F. 
Clasificación:
3.0

The rental pickup truck had been in a wreck (evidently it had been stolen) and it was in bad shape. I had to spend a LOT of time inspecting and reporting problems before even driving off -- time I had to pay for. That was completely unacceptable. Also, I tried using the app to pick up the truck and that failed miserably.

Neal L. 
Clasificación:
5.0

I have dealt with the Meridian store multiple times. They are always on the job trying to give you the best customer experience. Good place to do business.

Arthur D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARUNESH C. 
Clasificación:
3.0

Better accuracy on start mileage

Bruce B. 
Clasificación:
1.0

Definitely not much care for the customer.

Dane K. 
Clasificación:
5.0

Staff were efficient, helpful and friendly. Great job!

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
1.0

Your rates are way too high

Brett C. 
Clasificación:
5.0

Everyone was very nice and very professional. It was very quick and easy to pick it up and return it.

TREVOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH M. 
Clasificación:
4.0

We are still waiting on the email receipt. Other than that it was great.

John Y. 
Clasificación:
4.0

I appreciate this location getting me in and out as quickly as possible, but my biggest complaint is that there is no parking. You get incentive to bring the Uhaul back to the same place, but it makes it a bit more difficult to do so without the parking. There seemed to be almost too many trucks at this location dorment in spots that could manage a good number of customer vehicles.

Kayla R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karunesh C.  |  First Impressions 
Clasificación:
5.0

Thank you for all your kind help

JESSICA S.  |  Overall Experience 
Clasificación:
5.0

Dakota was very friendly and showed me how to use everything. My grand daughter even thought he was very nice and helpful. Will definitely use the services again. ¡Gracias!

Laura C.  |  First Impressions 
Clasificación:
4.0

Parking was often difficult for load in and load out. Maybe have employees park somewhere else?

ryan k.  |  Overall Experience 
Clasificación:
5.0

Thank you u haul

leroy j.  |  First Impressions 
Clasificación:
2.0

The guy that assisted me in setting my storage rental was friendly and helpful…. Everyone else seem to have a clue what they are doing. I shouldn't be put on hold for 15 minutes for someone to look up my account "that there is no record of" when I literally signed up and paid for the day prior.

cassie w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE M.  |  First Impressions 
Clasificación:
3.0

No one greeted me when I arrived though 4 workers and no customers. Then upon returning to assess a double charge..left emails and msg as well as hand written msg with rude Male worker. Still no refund still no one has contacted me as of today!

Lynda K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE W.  |  First Impressions 
Clasificación:
4.0

Great service we were able to check in a day earlier than our reservation date. Originally we had a reservation for a 10x10 at the Ferndale,WA location but upon arrival we found out they did not have any available so luckily the near by Bellingham location did and we were able to get in right away they even took the truck and trailer for us.

Anna G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah C.  |  First Impressions 
Clasificación:
5.0

Friendly, efficient service

LYNDA B.  |  First Impressions 
Clasificación:
5.0

Excellent staff and service

Patrick H.  |  First Impressions 
Clasificación:
5.0

Suck kind and quick service! The staff member Stephen was great!

Patrick H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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