Customer Reviews for U-Haul Storage & Moving of Downtown St Louis

2,530 comentarios

418 S Tucker Blvd   Saint Louis, MO 63102
(@ Spruce St)

(314) 667-4239

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(314) 667-4239

418 S Tucker Blvd
Saint Louis, MO 63102
(@ Spruce St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The customer service woman who I worked with at this location was excellent. Very friendly.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
3.0

Oil change required light on. One tire was low on air. Your vehicles used to be clean which appears to be a thing of the past.

Darren Kevin S. 
Clasificación:
5.0

Na

Burnis C. 
Clasificación:
5.0

There is a water leak from passenger door dripping from the top of door during rain.

shelton M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Easy to pick up rental equipment and truck.

Caleb H. 
Clasificación:
5.0

Amazing staff, very flexible and quick service.

Charles R. 
Clasificación:
5.0

The two ladies that were at the customer service desk maintained great patience and customer service while watching them work so hard & they were busy!

angel D. 
Clasificación:
5.0

Great people

Kevin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tajuan D. 
Clasificación:
5.0

The whole process was very easy, and being able to provide driver's license information online ahead of time was nice. The customer service representative at the location was excellent.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

More accuracy with gas actually on gauge matching amount on paperwork always different , answer phone with greater frequency and not automatically charge monthly customers for another day for being a few minutes late returning vehicle .

Michael W. 
Clasificación:
5.0

All employees where professional. No attitudes. I've used this location for 3 years while daughter is in school. It's always been a great experience. Keep up the good work.

Priscilla H. 
Clasificación:
5.0

Sweep out trailers before they are rented out the next time. Floor was covered with grass cuttings. Trailer itself was well maintained.

Francis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
4.0

Better entry and exit area for parking

Kathryn K. 
Clasificación:
4.0

El cliente no dejó un comentario.

bessie J. 
Clasificación:
5.0

Excellent service

Ernest Jean H. 
Clasificación:
5.0

the people were very nice but i think i was overcharged for my miles, we made two 15 mile round-trips and were charged for 46 miles. partially my fault though because i didnt even check the miles on the dash before verifying it on the website.

Lillian S. 
Clasificación:
5.0

The staff was helpful and very friendly. Could not ask for a better experience.

Carl T. 
Clasificación:
5.0

El cliente no dejó un comentario.

jada H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILMA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
4.0

Make sure the truck you give out isn't on E with only 10 miles left in it.

Damien M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooks P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hoang N. 
Clasificación:
3.0

In hindsight, after the move, the charges on my bill were not calculated correctly. The truck cab was in great condition, but I selected "No" above because there was obvious damage not accounted for at pickup. There was a significant amount of obvious damage to the wing skirt of the truck that was not already indicated on my rental that I had to correct on the rental condition.

Craig S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Travone M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodger R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYREED S. 
Clasificación:
5.0

Only issue when you call its. Not. always St.Louis area.. Otherwise No Problem at all. If you had a question. Nothing life shattering With Covid Issues understand

Vicki H.  |  Overall Experience 
Clasificación:
3.0

I requested and was charged for equipment that wasn't available. Someone should've notified me prior to picking up the truck that the dolly wasn't available. Also, while checking the equipment in the system gave me two charges and when I selected the option to make a statement I was told someone would call me in 48 hours and no one has called yet to resolve the matter.

Victoria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

I had my storage unit here for over 3 years and received exceptional service the entire time. Had a few issues with autopay on my account, but the employees on location made correcting the issues easy and convenient.

John K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy W. 
Clasificación:
5.0

The person who helped me was very helpful and polite.

Dustin R. 
Clasificación:
5.0

Workers are always friendly and helpful.

Jessica B. 
Clasificación:
5.0

This period that work at this location are all awesome! I've rented a storage unit for the past four years. I recently rented a truck from them for a local move. My moving help was late, the whole thing took much longer than we expected, and I needed to keep the truck longer. They had another person expecting my truck later that day, but they attached for them to get another one, got me extended, and arranged for an after hours drop off. The best part? They were cheerful about all of it. I can't recommend them enough.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C. 
Clasificación:
5.0

Extremely great!

Larry N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi P.  |  First Impressions 
Clasificación:
5.0

The lady that worked Sunday afternoon, not sure her name, was amazing! I really appreciated her help and kindness! The gentleman was nice too but I didn't interact with him as much!

Adrianne N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene M.  |  First Impressions 
Clasificación:
5.0

Everything was great

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamesha R. 
Clasificación:
1.0

I reserved a moving truck for 6pm on Sunday to 6pm Monday. I selected the mobile pick up option because the store desk would be closed. We were required to have all furniture removed by 10pm Sunday, so it was imperative that we pick up the truck Sunday. At 5:56pm, uhaul called and said their lockbox hasn't worked in a long time and mobile pickup is not available. They close at 6:00, so I'd I wasn't there in 5 minutes, I would have to wait until the morning. I could not get to uhaul in 5 minutes, so I was forced to pay a penalty fee to my prior condo. Absolutely unprofessional to receive a call 4 minutes before closing to tell me the lock box was not available. If they would have called by 3, I could have made arrangements to get the truck early.

Rebecca E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kun-Pu H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

I would like to give a huge thanks to Earl at the 4230 Gravois Ave, Saint Louis, Missouri 63116 location for getting my reservation together and being a great worker in great spirits. All in all everybody involved were great and helpful.

Mark R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eli K. 
Clasificación:
5.0

Customer service was awesome. Thank you.

JR R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shaan P. 
Clasificación:
4.0

The pricing is a little too much will try budget next time around maybe a better dill.

Vicky K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jakyra M. 
Clasificación:
5.0

Hire more of the people who was working on this shift service was super!Thanks

Danyell W. 
Clasificación:
3.0

Get a better system

Tiffani C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA F. 
Clasificación:
2.0

The truck bed was filthy, we had to clean it our when we began to load.The truck was almost empty of fuel, and we spent $75.00 putting gas in the tank, and only used 2-3 gallons.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C.  |  First Impressions 
Clasificación:
5.0

The crew at this location on Tucker is the best ever. Awesome customer service. They deserve raises and bonuses They went above and beyond to help me on my worst day ever. I'll always rent from that location.

SHeryon B. 
Clasificación:
5.0

Very easy to start and complete my rental

Joann G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia R. 
Clasificación:
1.0

Hidden location. Staff not friendly

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel A.  |  Overall Experience 
Clasificación:
5.0

Excellent experience

Amanda V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS S. 
Clasificación:
5.0

The only thing I had a problem with was they kept billing me after I exit my unit in December 2021. January and February they sent me bills for something I no longer posses.

Cynthina C.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE W. 
Clasificación:
5.0

All was great, no complaints.

George M. 
Clasificación:
4.0

The gas tank was on a quarter. The rental was inconvenient because I had to get gas in the middle of moving. Make sure all dog hair and mud dirt is removed before. And the windows are clean.

wilma P. 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany t.  |  First Impressions 
Clasificación:
5.0

Nothing! The team was solid and just on point.

DARRYL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ira C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise S. 
Clasificación:
5.0

Keep up the good work and excellent customer service

Chakya D. 
Clasificación:
5.0

While the van was reasonably clean, it needed air in one of the tires and the seats were totally covered in dog hair. Overall, the rental experience was fine and the staff efficient and helpful.

Leslie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

Include ice scraper At some point heat went out while driving through storm, customer service was unable to provide advice, eventually heat worked after shutting off engine for 10 minutes

RACHEL Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony J. 
Clasificación:
5.0

Keep up the good work . Best U-Haul I've used

Ariana N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KANEISHA N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  First Impressions 
Clasificación:
5.0

Earl was very professional and fantastic on getting us checked in and checked out.

Elfaridah F. 
Clasificación:
5.0

The woman who checked me out and back in was fast, knew what she was doing, and friendly.

Ryan Z. 
Clasificación:
5.0

The customer service was on point.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie V.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

EBONY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

CONNIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selena J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SELENA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIDGETT B. 
Clasificación:
5.0

Anthony helped me when I picked up my Uhaul trailer. He was sooo AWESOME!! I appreciate his help and expertise!! It was a pleasure working with him.

JASMINE B. 
Clasificación:
1.0

The general manager is extremely rude and un accommodating. I also have a storage unit at this facility that I intended to keep. I will be canceling and taking my business elsewhere.

Ashley W. 
Clasificación:
5.0

Could be a little less expensive.

Semir D. 
Clasificación:
5.0

Jacob was great!

John C. 
Clasificación:
5.0

Earl was very kind and helpful. Also efficient and well informed

Alexis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fay R.  |  First Impressions 
Clasificación:
1.0

Have the vehicle easy to access when there's no one available on site. I should not have had to move four haulers to get my truck. That's not my job. Big inconvenience and it delayed my leave time.

Veronica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT N.  |  Overall Experience 
Clasificación:
4.0

Some friends and family may like take the elevator up to the storage unit, however, I have assisted others with units that allowed to drive up to its floor, with much easier accesses. Thx U. It was different, but not horribly bad. Thx U

Linda B.  |  First Impressions 
Clasificación:
5.0

When another location in st louis COMPLETELY dropped the ball and didn't have my truck ready this location had one ready in minutes and saved my move. Everyone was super friendly and helpful.

Gary W. 
Clasificación:
4.0

The truck was running a little rough so make sure it can make a long distance trip

Sophia A. 
Clasificación:
2.0

El cliente no dejó un comentario.

DANNY W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick k.  |  Overall Experience 
Clasificación:
5.0

A 1 since day one! Love you guys!

Cynthia C. 
Clasificación:
5.0

Nothing at all. Love y'all!

Cynthia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDI B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIARRA F.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

monique m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cree C.  |  Overall Experience 
Clasificación:
5.0

An overall Excellent experience with awesome customer service.

Jacqueline L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

terrance e.  |  Overall Experience 
Clasificación:
5.0

Jake was kind and helpful during my move in and check out. He even helped to move my truck so I could load it up. Perhaps he was just doing his job, but it was very appreciated.

Theresa K.  |  Overall Experience 
Clasificación:
1.0

too many units for only one elevator, and this location is adding more units. madness. dirty. elevator floor has not been mopped ever as far as i can tell. bathrooms have been dirty and unmaintained for a long time. and now they are all locked except at the office. no stairwell to the ground level except the fire escape. how is that even legal. i found that out when the elevator was out one day. staff was not friendly or helpful during a period of time locker alarms were messed up and constantly going off. made using my locker impossible to use. i feel i should receive compensation for how nasty this place has gotten since i first rented my unit. will not be recommending.

RONALD B.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

neiphra l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYBETH H.  |  Overall Experience 
Clasificación:
5.0

Overall is was great a lil pricey for the size I rented was only downfall.

Wendy W.  |  Overall Experience 
Clasificación:
5.0

N/C

William B.  |  First Impressions 
Clasificación:
5.0

Even after six months of non payment they still had my things and allowed me to pay them a settlement to remove my stuff. Thanks guys. It was a helpful process for me.

Jazmin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chantal e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKKIE A.  |  Overall Experience 
Clasificación:
2.0

We rented a 10x20 only to find that it is 2 separate units sold as 1, and then when we went to look at the units after completing paperwork both still had locks from other renters on them. We were then given other units (after more time to do paperwork) and then when we opened the units they both have huge 3 ft diameter concrete support poles in the middle of the units. This is a very old manufacturing building repurposed for storage. It dirty and difficult to get in and out of wirhbonlu one elevator. Not one I would recommend.

Christian L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

todd m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

dadaunte b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Candie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B.  |  First Impressions 
Clasificación:
5.0

Awesome team,everyone was great!!Thanks for your service...Be safe

Sonja N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Damon H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roosevelt & Laura S.  |  Overall Experience 
Clasificación:
5.0

i am impressed with the security

Derrick G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ben M.  |  Overall Experience 
Clasificación:
5.0

I was impressed with the level of security to protect our stored items. Access was easy with parking near the elevator. We stored household furniture for 2 years and it was very safe and in great condition when it came time to remove things from our storage unit. Thanks for a great experience!

Derin R.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful when we came to drop off the truck and loaded the storage. Just delightful.

DAWN T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazzarae M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kate d.  |  Overall Experience 
Clasificación:
1.0

I had my reservation done 3 weeks prior to 08/14/2021. After arriving from Chicago to this St. Louis location to pick up my reserved truck, all that was done by the UHaul rep was "unfortunately the truck is not here" and that he couldn't help further. This caused a major inconvenience on our preplanned moving plans. I would never trust the UHaul reservation system.

Mehmet T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  Overall Experience 
Clasificación:
5.0

Ericka helped me and accompanied me the whole process she did superb she gets TEN Stars she is definitely the best ever hands up to Erick

ROCHELLE M.  |  First Impressions 
Clasificación:
5.0

I had a great experience temporarily storing my items at this Uhaul facility. Erika helped me move in and open my account as well as close it when I was finished moving my items out. Highly recommend this location.

Nicole S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela b.  |  First Impressions 
Clasificación:
5.0

The staff are nice and helpful and I recommend anyone to use this facility.

NIKKIE A.  |  First Impressions 
Clasificación:
5.0

Jacob was so helpful. I had a really great experience and trust that my items are safe.

Theresa K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry N.  |  First Impressions 
Clasificación:
5.0

Jake and the entire team have been wonderful. I rarely post reviews, but had to for them because the level of customer service was unbelievably good!

Stephanie D.  |  First Impressions 
Clasificación:
4.0

I personally like to offer Erika my thanks for helping with the process.

Mehmet T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chantal e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shin A.  |  Overall Experience 
Clasificación:
5.0

Erica was great! She provided much needed guidance on my storage unit which was different than what I was told from another U-Haul representative. She was patient in helping me choose the best unit for my storage needs. She was also super helpful with my return of my equipment. Customer service like Erica's makes it easy to do business with U-Haul!!

Quinshala W.  |  First Impressions 
Clasificación:
1.0

This was the worst storage/moving experience I have ever had.

valerie l.  |  First Impressions 
Clasificación:
5.0

Erika the assistant manager was awesome

Veronica C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan M.  |  First Impressions 
Clasificación:
5.0

Thank you for all the additional help. Thank you.

TAYLOR D.  |  Overall Experience 
Clasificación:
4.0

The employees were very helpful!

Elisabeth B.  |  Overall Experience 
Clasificación:
5.0

Nice and convenient just what I need

freddie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fannta D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shin A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

monique m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B.  |  Overall Experience 
Clasificación:
4.0

Thanks for all your help.

Doris M.  |  Overall Experience 
Clasificación:
5.0

I hope the store manager reads these reviews because ERIKA deserves the highest praise and a raise. Not only did she help me rent the perfect sized storage unit, but she was extremely helpful in moving the 26' truck I had rented into their designated loading space so my movers could unload the truck with ease. ERIKA truly has top tier customer service. Thank you ERIKA for all your help with my move today!

Nicole S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darieaun E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA S.  |  Overall Experience 
Clasificación:
5.0

The office worker on duty, Anthony, was extremely helpful and competent despite they’re being an overwhelming amount of customers and needing to switch the reservation room the day of.

Ashley M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

altha s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben M.  |  First Impressions 
Clasificación:
5.0

Superb World class as all would expect from this top of the line brand. This facility is staffed with pure professionalism. The physical facility is clean, modern, and brightly lit. Indeed the exhilaration of being served so well is unforgettable.

Gary B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio B.  |  First Impressions 
Clasificación:
5.0

The best Uhaul operation I have done business with from truck rental to storage units to buying and returning boxes. Really terrific. Erika has a great customer focused attitude and is worth investing in. I can tell she wants to learn and grow with the company. Bryan Samson

Bryan S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TATIANA M.  |  Online Move In 
Clasificación:
4.0

The system was down that day and we had to move the next day. Erika was a big help to us by allowing us time and truck use for the next day. She went above and beyond for us. The service was great and the unit was clean.

Amber H.  |  First Impressions 
Clasificación:
5.0

Muchas gracias estoy súper contenta

YAIMET L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derick D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle b.  |  First Impressions 
Clasificación:
5.0

The manager is especially very helpful, patient and he is always polite. Thank you again Jake!

Delores W.  |  Overall Experience 
Clasificación:
5.0

Fast Friendly Helpful.

Vicki H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren M.  |  Overall Experience 
Clasificación:
5.0

I have moved 26 times and used uhaul storage and rental truck services for many. This is the BEST and most efficient location of any I have used across the country. Jake has built a great team. Erika should train others in customer service as she is that good. Terrific operation.

Bryan S.  |  First Impressions 
Clasificación:
5.0

Keep up the good work

CORTNEY M.  |  First Impressions 
Clasificación:
5.0

All matters were definitely properly taken care of - all Staff Members were absolutely helpful

daniel d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony W.  |  Overall Experience 
Clasificación:
5.0

OMG!!! This location is incredible! The staff is ALWAYS friendly and seem happy! I just moved all my stuff out of my storage unit after holding it there for 3 years and all my stuff was exactly how I left it. Thank you U-haul! 100% Satisfied!!!

Daniel P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S.  |  Overall Experience 
Clasificación:
5.0

Very nice, knowledgeable, and helpful, good people, good experience for me, will always recommend this location

Randy M.  |  First Impressions 
Clasificación:
3.0

I didn't feel safe relative to covid protocals when I visited this facility. Shared concerns and was not acknowledged. Wait times whenever calling for assistance were ridiculously long. Otherwise positive experience. Gracias

Gayle R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chalah g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassidy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYBETH H.  |  First Impressions 
Clasificación:
5.0

I'm absolutely glad to mention that I'm being fully satisfied about very fine quality of the entire quality of service. Staff Members absolutely cprofessional. Definitely, I'll be recommending this U-Haul facility to anyone who'd be in any need it of rentil Free it up with 4 to 66j6

daniel d.  |  First Impressions 
Clasificación:
5.0

Christine was very helpful and attentive to my complicated needs. She simplified the process. Her customer service is beyond top notch. Thank you Christine!!

latonya j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenora B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sunsirea T.  |  Overall Experience 
Clasificación:
5.0

Ms. Christina was extremely helpful. African American, younger gentleman demonstrated excellent customer service not only with me but with all customers that he interacted with. The youngest African American gentleman, who escorted me to my units, was also nice.

elvira f s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W.  |  Overall Experience 
Clasificación:
5.0

Great service and I feel that my items will be safe for my storage unit

Andre T.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Tyrone B.  |  Overall Experience 
Clasificación:
5.0

Great storage experience from start June 2019 to finish September 2020. Thanks.

janice m.  |  Overall Experience 
Clasificación:
5.0

Staff is extremely helpful and courteous to customers including myself. I've used another Uhaul storage location prior for storage and truck rental and had the worst experience, but this location on Tucker made this experience a blessing!!

Carlos F.  |  First Impressions 
Clasificación:
5.0

Excelente

Melvin I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary G.  |  Overall Experience 
Clasificación:
5.0

Everyone was great!!!. Everytime I came in it was great.

Priscilla H.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful, and the building being a refurbished shoe factory keeping a piece of history alive is really cool.

steve s.  |  First Impressions 
Clasificación:
4.0

The area by the elevator had shattered glass and dirty, old furniture in the "giveaway" pile that was flopped all around the area. The store manager was very nice and acknowledged me in line right away when he came into the store to assist while the other gentleman was on the phone. He was prompt in the payment process, finding me a storage location and pulling the truck around for me. He was also there for the return process and made it easy to come and go. He was efficient in emailing me over the receipt also. Nice guy! I appreciate the easy service during a stressful moving day.

Danielle T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John F.  |  Overall Experience 
Clasificación:
5.0

The staff was super friendly and made the process of moving feel a little less stressful

TARA F.  |  First Impressions 
Clasificación:
5.0

My experience and expectations were awesome.

monica m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Naomi H.  |  Overall Experience 
Clasificación:
5.0

Easy access convenient location. Great staff

Camille M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel B.  |  Overall Experience 
Clasificación:
4.0

The woman, I forgot her name but she is on the management team, was awesome! We needed to increase the size of our unit and she was very helpful.

Monisha S.  |  Online Move In 
Clasificación:
5.0

Definitely the best storage i have ever used.

orlando S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrissy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alexis g.  |  Overall Experience 
Clasificación:
5.0

I would recommend U-Haul Storage to all my friends and family and anyone else because they're reasonable they are reliable climate control plenty of space clean and just all-around good storage facility

Leroy P.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Josh L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lavonne B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon H.  |  Overall Experience 
Clasificación:
5.0

Employees were very courteous and helpful. They were very informative about the serverses offered. I would recommend Uhaul to family and friends.

Stanley M.  |  Overall Experience 
Clasificación:
5.0

N/C

Delores W.  |  First Impressions 
Clasificación:
5.0

Very good friendly and helpful staff.

Charles V.  |  Overall Experience 
Clasificación:
5.0

The staff had great customer service. This was my first time using U-Haul and didn't know the process of renting storage/equipment, but they made it easy to understand

Matthew F.  |  Overall Experience 
Clasificación:
5.0

Staff at the location in downtown St Louis is incredibly helpful and very professional.

Scott B.  |  Overall Experience 
Clasificación:
5.0

Great

Pierre F.  |  Overall Experience 
Clasificación:
5.0

I'm grateful for this location it was close to work when I needed items of mine the staff was professional and Courteous always willing to help with any situation you had. I highly recommend them

James B.  |  Overall Experience 
Clasificación:
5.0

GM Very Helpful..

John V.  |  First Impressions 
Clasificación:
5.0

The gentleman that helped me was extremely wonderful and a pleasure to work with. I got to watch him multitask with many customers at once and take care of everyone's needs with impeccable timing.

Christy H.  |  First Impressions 
Clasificación:
4.0

My experience was easy

Maria W.  |  Overall Experience 
Clasificación:
3.0

Staff was helpful and responsive initially. Was told I would 24 hr access originally only to find out I didn't and had to add that on. Also mad they wouldn't refund me half a month after I moved out.

JEREMY S.  |  Overall Experience 
Clasificación:
4.0

Awesome everytime i use them!

Tara F.  |  First Impressions 
Clasificación:
5.0

Great facility. Easy access and use.

Stephanie K.  |  Overall Experience 
Clasificación:
5.0

The gentleman that checked me in was nice and very helpful with getting me situated inti a space with enough room for all of my belongings.

Scott B.  |  First Impressions 
Clasificación:
5.0

All my needs were met without question. All employees were courteous and knowledgeable.

Paul W.  |  First Impressions 
Clasificación:
5.0

Absolutely perfect experience. The onsite manager was helpful and professional.

Carlos S.  |  Overall Experience 
Clasificación:
5.0

Excellent and professional workers.

Charles V.  |  First Impressions 
Clasificación:
5.0

Excellent discount no payment on 1st months rent 🤗 👍

michael w.  |  Overall Experience 
Clasificación:
5.0

The service and staff were excellent. The employee that rented me the unit a few months ago and closed me out (same employee) was very professional and courteous.

Joe R.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work🥰🥰🥰

PRECIOUS C.  |  Overall Experience 
Clasificación:
5.0

This place is well run, clean and so easy to use. Love the onsite storage and ease of getting in and out. Jake was amazing in explaining everything with truck and storage options. Highly recommend!!

Kelly K.  |  First Impressions 
Clasificación:
5.0

When I picked up my reservation the wrong vehicle was available but the exceptional steps the DT. UHAUL Team too to take care of me meant everything !

Brandy C.  |  First Impressions 
Clasificación:
3.0

The customer service representative was very rude when I was moving out of the unit.

Robert F.  |  Overall Experience 
Clasificación:
5.0

No hassle. Staff was nice and professional. And, The service was very fast.

derrick m.  |  First Impressions 
Clasificación:
4.0

Just seems like the workers have to do multiple functions which causes a longer wait time to get customer assistance. Also sometimes only one person at the desk.

Kayira O.  |  First Impressions 
Clasificación:
5.0

nice facility and good, friendly staff!

Shannon W.  |  Overall Experience 
Clasificación:
5.0

I appreciate the customer service. The service was very thoughtful and considerate. Management was very precise explaining contract and use of facility. I would definitely RECOMMEND your facility.

Barbara J.  |  First Impressions 
Clasificación:
5.0

Ok there are two experience I had . One in the shop when interacting with employees which was excellent ..no complains there. In the other hand my experience on the phone was pretty bad

Said S.  |  First Impressions 
Clasificación:
5.0

Thank U!!!Thank U!!!!Thank U!!!!!!😊😊😊Have A Nice Day!!!!!

eugene G.  |  Overall Experience 
Clasificación:
5.0

Great staff!

Bhavik M.  |  First Impressions 
Clasificación:
5.0

10 out of 10. Great in every way!! The GM was too notch and the staff’s customer Service reflects his great leadership.

WONDA O.  |  Overall Experience 
Clasificación:
5.0

Outstanding experience.

Mark B.  |  Overall Experience 
Clasificación:
5.0

Facility safe n secure staff very helpful

Lanora C.  |  Overall Experience 
Clasificación:
5.0

I'm not sure what the employee's name was that helped me but he was excellent. He helped me rent a van and the later, a storage unit. Very attentive, professional and helpful.

Joe R.  |  First Impressions 
Clasificación:
5.0

Great personnel. Very helpful. Clean, well lit storage facilities.

HOWARD W.  |  First Impressions 
Clasificación:
5.0

My experience with your service was excellent from begin to end your staff was friendly warm smile. Always making sure I was taking care of my needs I would definitely use your services again thanks

Diann G.  |  Overall Experience 
Clasificación:
5.0

Helpful staff!

Johanna W.  |  First Impressions 
Clasificación:
5.0

I am very satisfied with the service I received. Gracias.

anita c.  |  Overall Experience 
Clasificación:
5.0

Very nice and clean storage area

Mark A.  |  First Impressions 
Clasificación:
5.0

Super service and friendly staff! Also, it seems extremely secure for which I am grateful.

William B.  |  First Impressions 
Clasificación:
5.0

Best experience ever. Rented a storage unit here for 2yrs & rented trailers Staff was exceptionally nice. The facility was always maintained and kept clean. The staff really takes pride in their work.

Aleksey K.  |  Overall Experience 
Clasificación:
4.0

Truly appreciate attention to detail, service representative patience and willingness to go the extra mile.

anita c.  |  First Impressions 
Clasificación:
5.0

Great staff

Darrel B.  |  Overall Experience 
Clasificación:
5.0

Jake and Zorian provided great customer service.

Kedric J.  |  First Impressions 
Clasificación:
5.0

Great experience. Very friendly and helpful staff.

Michael D.  |  Overall Experience 
Clasificación:
1.0

Worst facility l ever seen in all my 60 years of life !

Michael M.  |  Overall Experience 
Clasificación:
4.0

The customer service at U-Haul Storage Facility was excellent. They were really helpful with answers to our questions. I'll recommend family and friends to them.

Darren S.  |  First Impressions 
Clasificación:
5.0

I received a great deal

Special J.  |  Overall Experience 
Clasificación:
5.0

good customer service, very friendly

Gary B.  |  Overall Experience 
Clasificación:
5.0

They were very helpful and accommodating.

Coryn C.  |  Overall Experience 
Clasificación:
2.0

Was transferred to numerous different people to get questions answered...no one had an answer. The phone number you call is not actually the store.

Tyler S.  |  Overall Experience 
Clasificación:
5.0

N/C

Jerome B.  |  Overall Experience 
Clasificación:
5.0

Excellent service and facilities

Mark S.  |  Overall Experience 
Clasificación:
5.0

Excellent service no complaint what so ever 👍🏽

kiara w.  |  Overall Experience 
Clasificación:
5.0

Every member of th staff was very professional and very courteous. Most of my interactions were with James whom always did a great job providing great customer service.

MATTHEW R.  |  Overall Experience 
Clasificación:
4.0

I didn't see the facility but every time I called everyone was super helpful. My sister said the delivery had some complications but everyone was kind, helpful and it all worked out just fine

Jacqui S.  |  Overall Experience 
Clasificación:
5.0

I had no problems with my one month of experience with this uhaul storage. Staff we're great very understanding I couldn't ask for more, keep up the good work guys. 

aaliyah a.  |  Overall Experience 
Clasificación:
5.0

Had issues w/uboxes being delivered...main truck disabled. Didn't get them until 7:15 pm and it was great Uhaul had someone in office working late to keep us informed.

eric w.  |  Overall Experience 
Clasificación:
5.0

James and the rest of the staff are very friendly and helpful. It's a pleasure doing business at their store.

charles b.  |  Overall Experience 
Clasificación:
5.0

Jacob and his associate on 08/11/2018 went far and beyond to help and assist us that day. Staff are so Pleasant and kind and helpful ,I make sure I use this Facility when ever I need to. THNX

LILLIAN B.  |  Overall Experience 
Clasificación:
5.0

The young man who help me . Made me feel welcome and very helpful and made my move very easy . I hate I forgot his name but he gave me a wonderful customer service experience..

Terraine T. | Reservación
Clasificación:
4.0

Only issue was the check in process. Associate was very slow and didn't seem to know how to fill out the online form.

wendy s.  |  Overall Experience 
Clasificación:
5.0

Very polite and knowledgeable .

Michael M. | Reservación
Clasificación:
5.0

U will not find a better facility and staff anywhere!

Angelo G.  |  Overall Experience 
Clasificación:
4.0

Great job

DARELL C.  |  Overall Experience 
Clasificación:
3.0

Start calling, like your customer rros say you will, before making a delivery/pickup. It will make things go smoother.

Walter H.  |  Overall Experience 
Clasificación:
1.0

i will be moving my belongings out on the day my next pymt is due because i will not have your employers judge make assumptions nor tell me i can not have my things in a 209 a month shed but bf can

Janice M.  |  Overall Experience 
Clasificación:
5.0

Na

Charles c.  |  Overall Experience 
Clasificación:
5.0

The best Uhaul location I've been to, clean and managed well.

Joseph S.  |  Overall Experience 
Clasificación:
5.0

Great storage place!

darius s.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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