Customer Reviews for U-Haul Storage at Silverton

3,615 comentarios

3612 Silverton Rd NE   Salem, OR 97305
(Corner of Fisher Rd and Silverton Rd)

(503) 399-9418

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 399-9418

3612 Silverton Rd NE
Salem, OR 97305
(Corner of Fisher Rd and Silverton Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Absolutely loved this uhaul place. The staff was Absolutely friendly and super helpful with our moving. One of the best uhaul places ever! Our last experience with a different uhaul place the people were rude and hardly spoke to us. But this one in particular was just wonderful and will go there again for our next move.

ofelia m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY ALLAN D.  |  Overall Experience 
Clasificación:
5.0

The staff were noteworthy in their helpful disposition and friendly demeanor in every interaction I had with them. Great folks.

JEFFREY C.  |  Overall Experience 
Clasificación:
3.0

It took forever to rent the storage unit. You need to figure out how to speed up the process. We were tired and wanted to go and it took way to long.

Joy E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar D.  |  Overall Experience 
Clasificación:
5.0

My bad for falling behind on the storage rent, but they were very kind about helping me resolve the issue.

Brittany J.  |  Overall Experience 
Clasificación:
5.0

Every one there was nice respectful and cated about us.

tonya b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo W.  |  Overall Experience 
Clasificación:
5.0

Staff was super helpful and supportive. If I had any questions, they were more than happy to answer them for me. It made moving my things more easy and got a ton of stress off my back.

Melissa G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

gwen h.  |  First Impressions 
Clasificación:
5.0

Curtis was very courteous and is a shining example of manager that really strives to make great customer relationships. My uhaul experience prior to arriving to Curtis's establishment was dizzying and incredibly frustrating, so being able to see the other side of the customer experience was quite the relief.

Sharon H.  |  First Impressions 
Clasificación:
5.0

The manager is very helpful and quite humorous

russell M.  |  First Impressions 
Clasificación:
5.0

Outstanding professional service. Long story , you'll have to ask your manager and Kielah, both girls were so wonderful. Everything that could happen happened, but those two angels got me a storage unit and took exceptional care of my needs. THANK YOU LADIES!!!! Please pass my praises to your management , you got some good employees at silverton.

Shannon O.  |  First Impressions 
Clasificación:
4.0

They were awesome

Elizabeth F.  |  First Impressions 
Clasificación:
4.0

Storage experience was excellent but truck return not so much

Raema A.  |  First Impressions 
Clasificación:
1.0

The staff was very friendly, so this review does not reflect them, but getting into our rooms was a nightmare. We were supposed to have one large room and it was unavailable due to someone not moving out on time. So then we get transferred to two smaller rooms across the storage facility from each other. The second room that was "vacant" was still full of someone else's garbage so then we were transferred again to a third unit. All the while, our whole unload crew is following the worker around the facility trying to figure out which room we are actually unloading into. We were supposed to get our first month free for our one room... now we are left paying much more next month for two rooms when we were only supposed to have one in the first place. Terrible organization and keeping track of which rooms were vacant/in use. We made our reservation a month ago so it wasn't even last-minute. We would have chosen another storage facility if we knew about what a hassle this one would be. I will not be recommending :(

Morgan S.  |  First Impressions 
Clasificación:
5.0

I've been there several times. They are terribly understaffed. Each time there was about an hour wait just to get to the counter. I was there before they opened and there were 5 people in front of me. I would like to commend the staff. They are professional, and courteous even in such trying circumstances. Please get them more help. Gracias.

laurel a.  |  First Impressions 
Clasificación:
5.0

Need to let people know that you have an elevator available. It was a wonderful surprise!

HAZEL L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron T.  |  First Impressions 
Clasificación:
5.0

The customer service was amazing and they help me with what I needed answered every question and was super friendly

Aurora G.  |  First Impressions 
Clasificación:
5.0

Miss Sherry at Silverton Rd Uhaul is amazing! I keep bringing her my business anytime I need a moving truck, boxes, storage unit or any other supplies. Miss Sherry has my business for life!!

Julie E.  |  First Impressions 
Clasificación:
5.0

They went above and beyond the call of duty to help me get through a poor upstream scheduling process (wasn't their fault).

Marcus C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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