Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Though some early confusion re the availability of space I was accommodated satisfactorily. Thx
MATTHEW M.
|
First Impressions
Clasificación:
5.0
Had issues with getting my unit because of U-Haul protocols. Needed a unit immediately Talk to a representative booked a unit only to find out it was only a reserve.then had to give my credit card information three more times. Stood in front of U-Haul for 4 and 1/2 hours on two phones one phone stayed on holed with the elevator music for an hour,BUT the representative that did answer took every step and stayed on the phone for an hour with me trying to figure something out Didn't get my truck unloaded until 24 hours later which costs more money,more help,more gas ,more time. The truck and storage establishment where excellent.
COREY H.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
DANIELLE S.
|
First Impressions
Clasificación:
5.0
Reliable and thank you Ralph for the lock!
ASHLEE L.
|
Online Move In
Clasificación:
4.0
My only issue is that I had to pay a full month of rent when I only needed eight extra days. I was expecting to have a prorated fee for the additional days like any other rental.
Carla T.
|
Overall Experience
Clasificación:
5.0
Friendly and nice staff like the place
Aboudoulaye I.
|
First Impressions
Clasificación:
5.0
I feel very secure with my mothers things
betty m.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Daniel R.
|
Overall Experience
Clasificación:
1.0
El cliente no dejó un comentario.
Danielle H.
|
Online Move In
Clasificación:
5.0
El cliente no dejó un comentario.
Gabriel M.
|
First Impressions
Clasificación:
5.0
Awesome and will use anytime storage is needed
Tiasha T.
|
First Impressions
Clasificación:
5.0
Mr.Ralph and his staff really make a difference - knowledgeable- great customer service and clean environment
I will continue to support this location for my storage needs !
DAVID B.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
Alejandro N.
|
Overall Experience
Clasificación:
5.0
The manager even jumped in to help me! AWESOME, friendly staff!
Randolph C.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Sandra L.
|
Overall Experience
Clasificación:
4.0
its hot upstairs other than that no complaints
Alisha D.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Basheerah G.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
THOMAS S.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
KARLA W.
|
Overall Experience
Clasificación:
2.0
I had no idea where to go when I got there. Getting into the building was confusing. I had no idea until I got there whether I had to go upstairs (spoiler alert I did) which was not ideal. Definitely would have preferred to interface with a person.
Matthew H.
|
Online Move In
Clasificación:
3.0
Self service pick up. I do all the work and u-haul collects the money.
David S.
Clasificación:
5.0
El cliente no dejó un comentario.
Brendan H.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Hesham Z.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
Chamanda Q.
|
First Impressions
Clasificación:
5.0
Couldn’t be easy nor better
Curtis P.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
celeste i.
|
First Impressions
Clasificación:
1.0
The code provided for the key lockbox was incorrect. The representative on-site didn't have a master key and was also unable to unlock the box using a code. I was offered a box truck as a substitute however by the time the transfer to that vehicle was complete, over an hour had passed from my original reservation time. I was required to pay movers for that time to sit in front of my house waiting for a truck. Because I chose to rent with Uhaul, the cost of my move yesterday was significantly higher than budgeted. I'm extremely disappointed with this experience.
David D.
Clasificación:
5.0
HAD NO CONTACT WITH PERSONS AT STORAGE FACILITY. fACILITY MET MY NEEDS
PATRICIA D.
|
Overall Experience
Clasificación:
4.0
Nice place
Anthony E.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Anita J.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
JOHN C.
|
Overall Experience
Clasificación:
4.0
good service with Doug, Thx
Anthony G.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Maria D.
|
First Impressions
Clasificación:
2.0
Worker who signed me up was unpleasant and seemed like she really didn't want to be there. Also, online it said we were supposed to get a free lock with the storage unit, but the lady said we had to buy it.
Tiffany C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Linda R.
|
First Impressions
Clasificación:
5.0
i love this location, and the employees are so helpful...i will be back
april p.
|
Overall Experience
Clasificación:
5.0
Excellent service every time
Wendy S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
april p.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
JOHN C.
|
First Impressions
Clasificación:
5.0
I knew that i wouldnt make it in time from Pittsburgh Pa to Baltimore Maryland. My brother went and signed the papers for me to be able to get the unit. They worked with me and gave me a first floor unit. ¡Gracias!
Savanna H.
|
First Impressions
Clasificación:
1.0
Needs to have a elevator!!!
Marcus F.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
joseph J.
Clasificación:
5.0
Thanks.
Broderick W.
|
First Impressions
Clasificación:
5.0
n/a
Shawna B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Fatima A.
Clasificación:
3.0
El cliente no dejó un comentario.
erin B.
Clasificación:
5.0
El cliente no dejó un comentario.
Joseph F.
Clasificación:
3.0
I would recommend going back to the old way where there was a service desk to help because the process online to check a vehicle in and out in a timely fashion was not efficient.
terae K.
Clasificación:
4.0
The check in took a considerable about of time. I think it would help if you advised renters to arrived 15 prior to their scheduled rental time as waiting for the "approval" cut into my scheduled time.
Patrick O.
Clasificación:
5.0
Everything went great. Everyone was very helpful n the head manager was so cool. Thank for the great services that u all provided for me.
Lauren P.
|
First Impressions
Clasificación:
5.0
I was satisfied.
steven o.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Jasmyne T.
Clasificación:
3.0
24/7 availability is not true supposedly problems with the Locking System unable to enter should be remedied as soon as possible.
Evett W. | Reservación
Clasificación:
4.0
El cliente no dejó un comentario.
Lawrence D.
Clasificación:
5.0
only one issue, did online pickup, wrong key in box that I was directed to, but a phone call took care of it very efficiently and was on my way with only a short delay
john E.
No se han enviado comentarios para esta ubicación.