Comentarios del cliente para U-Haul Storage at Gordon Hwy

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage at Gordon Hwy

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Charmaine W. en

Grado:

My issues were less with the Augusta U-Haul Storage than with UI-Haul more generally. We were told the U-Box would be delivered to the Broad Street location when we set jump the U-Box order, and our emails continued to say delivery would be at Broad Street. We want to Broad Street and they helped by making phone calls--thankfully. We also got a completely random text saying we needed to return our U-Haul container on the day it was being delivered to Augusta. The web site for getting the U-Box delivered was not helpful for getting delivery and unpacking. When I finally got directed to a U-Box specialist, she was helpful, but the box was still not ready for pickup when promised. We got our goods eventually and in good shape, but the customer service end was pretty rough.

Sheniqua B. en

Grado:

They need to stop lying pretending that they have checked the entire truck for the appropriate fuel level. I got the truck on E and now they want to charge me $30 when it was returned on a quarter tank. Ridiculous!

HAGARD G. en

Grado:

El cliente no dejó un comentario.

PATRICIA J. en

Grado:

UHAUL CAN DO WHAT IS RIGHT TO DO IN BUSINESS. I RENTED A TRUCK AND DID NOT TAKE THE TIME TO CHECK THE MILEAGE OR GASOLINE LEVEL WITH THE UHAUL EMPLOYEE. NOT ONLY DID I PAY FOR MUCH MORE MILEAGE THAN I USED BUT I HAD TO SPEND MORE MONEY TO GET GAS FROM 1/4 GALLONS CAPACITY TO 3/4 GALLONS CAPACITY. I DID NOT USE THAT MUCH GASOLINE OR THAT MUCH MILEAGE. I HAVE BEEN TAKEN ADVANTAGE AS A CUSTOMER WHO TRUSTED THIS UHAUL CENTER FOR HONEST INFORMATION REGARDING TRUCK RENTALS.

Mark W. en

Grado:

El cliente no dejó un comentario.

Deangelo R. en

Grado:

It’s was no one at the front desk when you get there to assist you. They need bells at the desk so they know they have customers.

Wilson I. en

Grado:

I arrived at 9 AM to start the process of picking up my 20 foot truck nobody in sight till about 930 it is a building which is new and being built but the office was set up and nobody was there for work the project manager showed up and stated that I should not be picking up a truck there they’re not open yet he then processed my reservation clean my truck had somebody bring the dolly and blankets for my furniture that I requested and sent me on my way with only a quarter of a tank of gas

Jack F. en

Grado:

There was no drop off box for the key. Call the national number and they were not able to assist either. Had to drive back the next day and the attendant confirmed there was no drop off box at that location. Website and personnel at the pick up site did not indicate such. Wasted over an hour driving back-and-forth unnecessarily.

CURTIS K. en

Grado:

El cliente no dejó un comentario.

NATALIE S. en

Grado:

El cliente no dejó un comentario.

WILLIAM K. en

Grado:

Very quick and efficient location.

martha J. en

Grado:

This address is not for u haul drop offs. The actual address for u haul drop offs is 1640 Gordon Hwy Augusta, Ga. I had to drive back the next day which was an 1hr 1/2 to figure out where to drop the key off at. No drop box for the 1647 location. Please take the 1647 drop off location out of your directory.