Customer Reviews for U-Haul Storage at East Pearl

1025 comentarios

4494 Hwy 80 E   Pearl, MS 39208

(769) 972-3385

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(769) 972-3385

4494 Hwy 80 E
Pearl, MS 39208

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Bradley T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerri M. 
Clasificación:
5.0

The manager and crew are nice and accommodating.

Jody G. 
Clasificación:
3.0

Make sure you have employees on staff that will help the customers out even when it's ten min to close instead of making passes at women in front of the paying customer.

Michael D. 
Clasificación:
3.0

They NEVER answer their phone.ZERO excuse for that. The staff - some follow guidelines- most do not. When most do not, it makes it very confusing for the customer,

john B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY E. 
Clasificación:
1.0

El cliente no dejó un comentario.

KEONDRIA G. 
Clasificación:
5.0

Andrea the manager at this location was excellent and was smiling and friendly. You all need to keep this one. She is an asset to your business.

RAYMOND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ginger B. 
Clasificación:
5.0

Andrea was great! Exceptional customer service!

Mel C.  |  First Impressions 
Clasificación:
5.0

Great experience!

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN H. 
Clasificación:
5.0

Wonderful service. Thanks

Richard L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
2.0

The location owner checked us in. She was rude and irritated that it took me a few minutes to take a picture of my license to upload. I told her I can only do one thing at a time. It's stressful taking on the responsibility of a truck and I needed to make sure we covered all the basis. As an owner she should have better customer service skills.

KRISTINA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALTON W. 
Clasificación:
3.0

El cliente no dejó un comentario.

dorothy S. 
Clasificación:
5.0

Customer service was fantastic!

JOSHUA H. 
Clasificación:
5.0

Very accommodating and the staff was very professional, I am only leaving because we not longer need to store the furniture that was there.

Reshonda D.  |  Overall Experience 
Clasificación:
5.0

Wear a mask.

GEROLD P. 
Clasificación:
1.0

The store manager, Andrea Mixon, is rude, arrogant and not at all customer focused. An error was made on my invoice, which she processed, and she 1) refused to correct and 2) told me was my fault. I have had two other run-ins with her at a different location, both of which ended in 1) not being able to rent equipment from her and 2) had me travel two miles to rent the same equipment from a sister facility. I have no idea why her manager has not addressed her performance and her reputation is generally known by the other store managers. I will avoid any store I know she is operating.

FRANK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenifer E. 
Clasificación:
1.0

We were unable to access our reserved storage unit due to a broken hasp. We were told per Andrea Mixon area manager that they did not know when the hasp could be repaired leaving us to scramble to find an available unit at another facility. This inconvenience caused a delay in our entire moving process which the staff Chynna Burk showed little concern and was overall extremely rude. We plan to share our experience on social media as we will never use UHaul again.

Lynda M.  |  First Impressions 
Clasificación:
5.0

My truck return was simple and easy and the employee that helped me return the truck, Brantley, was friendly and helpful. The return process was alot more simplistic than I imagined.

Wesley L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lannt P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lesa M. 
Clasificación:
1.0

They overcharged my money for the late return fee and have not fixed this issue yet although I immediately contacted them.

JoonYoung L. 
Clasificación:
4.0

Done very well

ROBERT B. 
Clasificación:
1.0

The staff is very rude.

STACEY R. 
Clasificación:
5.0

Awesome! Keep up the gd work

Ronnie M. 
Clasificación:
5.0

Facility staff were friendly, courteous, helpful. MUCH nicer than staff at my previous UHAUL store in March!

Sheri G. 
Clasificación:
3.0

Truck was filthy on inside with sticky stuff on dash and windshield. Did not have the equipment requested for an appliance dolly.

KATHERINE F. 
Clasificación:
5.0

Make sure the A/C works in the vehicle because the one I had didn't have ac and I booked this ahead of time and I'm still trying to figure out why I got one without the a/c working in it

Breanna Y. 
Clasificación:
5.0

Not a thing

BASIL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
4.0

When i returned the truck i was totally ignored. Had to track the woman other end of the building.

PHYLLIS W. 
Clasificación:
5.0

Thank you for everything. Very professional and customer oriented

CAROLL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martavious H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Curlandria K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM O. 
Clasificación:
5.0

The customer service is great, the staff is Great!! and very understanding to the need of there customer, I enjoyed the service.

JEROME J. 
Clasificación:
5.0

El cliente no dejó un comentario.

J. Michael B. 
Clasificación:
2.0

Understaffed. Long wait checking out. Trailer worked well without problems. When returning I Was told that that I would be charged a cleaning fee for the blankets because I did not fold them instead of kindly informing me of the policy or ask me to fold the blankets. And do you really need a folding blanket policy?

ALAN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

Kenisha is a rock star and should be your employee of the month. She represented your brand exceptionally well. Was personable, helpful and made me feel like a valued customer. Jennifer not so much. Great move and all are happy. Gracias

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY J. 
Clasificación:
5.0

The lady working was wonderful. She had a huge line but ran two registers at the same time to get the line down. She was friendly and professional.

Rodney H. 
Clasificación:
5.0

A perfectly well run business. I served by the Owner General manager, her name escapes me right now, she was very delightful. She served me quickly and with a wonderful smile. I appreciate the fact she and her co-worker did not have their faces veiled. I will recommend this location to my friends.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME J. 
Clasificación:
3.0

El cliente no dejó un comentario.

WALTER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S. 
Clasificación:
3.0

El cliente no dejó un comentario.

YOLANDA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

HELEN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRAD M. 
Clasificación:
3.0

I left my garage door opener in the truck, Who should I contact to recover this item

JACQUES J. 
Clasificación:
5.0

Great experience

STEVEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD I. 
Clasificación:
3.0

El cliente no dejó un comentario.

sanan A. 
Clasificación:
5.0

Ms. Jackson was SO WONDERFUL!! Kudos for her for going above and beyond for me. She is a great worker.

Jasmine G. 
Clasificación:
4.0

The lady inspecting the van when I returned it was a real bitch! She was trying to find any reason to keep my money saying the back floor looked greasy asking what was we hauling, I told her we just picked up a bedroom set from Miskellys and everything was wrapped up and in boxes. The substance was really nothing or clearly some cleaner they used before 😐

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAAC B. 
Clasificación:
3.0

Make sure that you test trailer running lights prior to departure.

DANIELLE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

HELEN G. 
Clasificación:
5.0

Great job ,,,

Steven B. 
Clasificación:
5.0

Will definitely use again if the need arises.

Laurin G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SELEXIS D. 
Clasificación:
5.0

Super awesome!!!!

JOHN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hemphill E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

This was a very pleasant experience. Andrea Mixon is very professional and extremely nice. This is the second time I have used this facility for truck rental. I will definitely be back and will recommend to others. Thank you for a wonderful experience. Deborah L Young

DEBORAH Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY E. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRANDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
5.0

nothing every thing was nicely done.

CHRISTOPHER K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIZZY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLUMBUS O. 
Clasificación:
5.0

Nothing, all was good, very knowledgeable and pleasant manager

Carolyn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

OTEZ F. 
Clasificación:
5.0

👍

RONNIE M. 
Clasificación:
3.0

The day I reserved the unit, we were told about the moving truck/getting the month rent free. The staff was friendly and knowledgeable- provided us with information requested, showed us a sample unit, etc... We didn't have a certain timeline to move in, just needed to secure a unit, so I set the date for June 29 and we brought a few little boxes on that date. I asked about the truck again and was told it would not apply since I had already moved in... Our unit is in the very back corner. While it is one of the larger units, it has a smaller door. Lighting is poor. I wouldn't Not recommend this facility to a friend, but it wouldn't be my first choice after my experience in 6/29.

Melissa H.  |  First Impressions 
Clasificación:
5.0

The online process could be a litte more streamlined, but overall great experience.

Bridget K. 
Clasificación:
5.0

Uhaul rocks y'all

RONNIE M. 
Clasificación:
5.0

Uhaul is the best truck rental in the world today

Ronnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

I arrived just at opening hours and they were ready to help me right away. The truck was clean and drove well. Returning the truck was a breeze too. Easiest part of the move by far

Nicholas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wallace K. 
Clasificación:
5.0

The crew at this locations was so helpful to me I. An emergency situation. Very thankful for the excellent customer service I received!!

JESSICA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZACHARY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy H.  |  First Impressions 
Clasificación:
3.0

This facility has the rentals you need but the customer service is very poor. When we arrived there was no one to be found and when she did show up she had an attitude.

Kenneth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

👍💯

RONNIE M. 
Clasificación:
3.0

I didn't receive first month free like everyone else and advertisement stated, Had to be giving a substitute lock and was told to check back..

Karen M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca s.  |  First Impressions 
Clasificación:
5.0

Staff was awesome and knowledgeable.

daphne h.  |  Overall Experience 
Clasificación:
5.0

Bathroom was full of trash and out of toilet paper. All else was great. Also the women that was on duty Saturday the 22nd was very helpful, professional and wish there were more employees like that in every business I use.

steve m.  |  Overall Experience 
Clasificación:
5.0

Move out date of 5/6/21 is not correct above. Have utilized the storage unit since 2018 and after the second rent increase decided it was no longer affordable.

angela b.  |  Overall Experience 
Clasificación:
5.0

I’ve done a lot of moving but I have used this facility like two or three times in one weekend to get moved or one week to get moved the staff is very friendly and knowledgeable and helpful guy joy doing business with them.

Julia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa F.  |  Online Move In 
Clasificación:
4.0

Seems you always had to wait for someone to come to the customer service area to help you with your issues. This area should be manned at all times during the hours of operation.

simpson c.  |  Overall Experience 
Clasificación:
5.0

I really like having a place to leave good items that I dont want for someone else.

LISA M.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Craig W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene D.  |  First Impressions 
Clasificación:
5.0

Great convenient place. Organized, competent, professional staff and located in safe location. Grounds are spacious. The only complaint is the storage isles are extremely tight (narrow) making it difficult to maneuver large furniture such as sofas.

Rick F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianne L.  |  Online Move In 
Clasificación:
1.0

Candice was worried about were Danika and Amber were. She said they always disappear (from work). Danika was mean and so blunt. Amber was just plain ugly, and rude. She doesn't have any customer service skills. Her mask wasn't even on her face properly. She walks away from her customer when she's suppose to be showing them their unit. (Like you know were it's located already)!

Tanaka R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

santanna w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joinisha W.  |  First Impressions 
Clasificación:
5.0

Really enjoyed storing my RV at this facility. It had everything I needed and wanted. To bad you changed your business plan and eliminated this type of storage. I could also used more notice before I had to move.

James H.  |  Overall Experience 
Clasificación:
5.0

Always so convenient to access. Clean and well kept facility. Enjoyed being able to come and go and staying safe while doing so.

shelia l.  |  Overall Experience 
Clasificación:
4.0

No problems until I moved out. I swept and left the door open. Then got an email several days later telling me that rent was past due and they are going to lock my unit and keep my belongings. That was funny since my unit was completely cleaned out and swept with door left open.

Misty C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TONDA b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mattie C.  |  Overall Experience 
Clasificación:
5.0

The manager Denika is most helpful and provides stellar customer service!!!! Thank you!

joe c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M.  |  First Impressions 
Clasificación:
5.0

Everything went as described. Great job considering COVID 19. Great Experience!

andy m.  |  First Impressions 
Clasificación:
5.0

The general manager was very welcoming and hospitable.

Shevonne O.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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