Customer Reviews for U-Haul Storage at Country Club - Carrollton

959 comentarios

2220 Country Club Dr   Carrollton, TX 75006
(N Of Belt Line Rd)

(972) 418-5677

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 3 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(972) 418-5677

2220 Country Club Dr
Carrollton, TX 75006
(N Of Belt Line Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 3 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

N/C

SHANELLE H.  |  Overall Experience 
Clasificación:
5.0

Dropped U-Haul off on thanksgiving's day using the app. Very easy & drop box key service made it a breeze. Park your U-Haul, snap a few picks & just drop your key inside of the slot at the front door & you are on your way!

Jeffrey D. 
Clasificación:
5.0

The world needs more people like them.

James P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

Easy process when staff is exceptional.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg R. 
Clasificación:
4.0

They were nice and served for customers very well. The truck I rented was not dirty, but it was not in a good codition. It's kinda older and worse than other Uhaul locations' trucks. Everything was fine except the truck. They should bring some newer trucks.

Kyle K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gun C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARKYSHA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge L.  |  Overall Experience 
Clasificación:
5.0

The truck was clean but when we pulled out the ramp it was covered in shards of glass that I had to clean up. Which lets me know the ramp was not inspected after the last use. With a quick sweet I was good to go.

REBECCA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAMMAD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric N. 
Clasificación:
1.0

Very rude unprofessional

Breanna S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MOLLY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT M. 
Clasificación:
5.0

This is my fourth time renting a truck here and is always a very good experience, kudos for the owners!

ALEJANDRO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA G.  |  Overall Experience 
Clasificación:
5.0

Staff was very courteous and professional.

JOE S. 
Clasificación:
5.0

thanks 👍

Ruben E.  |  Overall Experience 
Clasificación:
5.0

Nothing, Service was awesome with every employee i met. This location is wonderful! The lady that took care of my reservation on Sunday a doll. Susanne and Mr Paul we're wonderful! They made me smile after a trying day! Great Customer Service! Thank you again!

Krystin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAI S. 
Clasificación:
5.0

The after hours return process is a pain! But, I understand the need-

Patricia G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

sam a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jisung K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M.  |  Overall Experience 
Clasificación:
5.0

I had a very nice experience, but one thing I miss is, I filled the gas tank full, but when when i took, it was only 90%. It would be good if you compensate somehow.

Nagesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITH E.  |  First Impressions 
Clasificación:
5.0

The Staff at the Location was Great!!! Sadly - Your APP - is not very good!!! I tried 6-7 times to get a picture of the gas gauge/mileage - which never worked - so I had to go into the office and get them to check me out! They were very helpful and reported this seems to be a COMMON issue!

Theodore T. 
Clasificación:
5.0

I was a little unclear on why I would upload my TX DL info and still have to show it in person? Other than that, all was good b

Thomas G. 
Clasificación:
5.0

This location exceeded my expectations. Paul provided fast and friendly service.

Randall D. 
Clasificación:
5.0

Great experience with friendly, caring and helpful customer service at this location!

Paula R. 
Clasificación:
5.0

I ended paying much more than I expected due to the mileage charges. A one bedroom apt took two trips, full, but the website recommended this size truck for a one bedroom apt.

Marcelo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOREY D.  |  First Impressions 
Clasificación:
5.0

This location l give 10/10 very helpful and friendly..Good customer service

Kudakwashe M. 
Clasificación:
5.0

Nicest, friendliest, most helpful service anyone could ask for. The online experience was overly complex and frustrating, but the people at the service center made everything right and with a smile.

Russell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauro H.  |  Overall Experience 
Clasificación:
5.0

Have better maps of storage unit locations and how to get to them.

TERENCE D. 
Clasificación:
1.0

I used so many different U-Haul location to rent trucks but I will never rent anything from this location again.

Ugur I. 
Clasificación:
5.0

El cliente no dejó un comentario.

james l.  |  Overall Experience 
Clasificación:
3.0

For about 3 months I would submit my payment 2 days before the due date and for some reason every time I would submit a payment online, U-hall would never receive it. And I would always be charged a late fee, not sure if they were doing maintenance on their website but hopefully it's fixed for feature and curent customers.

Justin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosario J. 
Clasificación:
5.0

Great service. Will return whenever I need to rent U-Haul again.

Nitin P. 
Clasificación:
5.0

There was a few spider webs on my items that was in the storage unit, but otherwise no other problems. Overall the service I received was great. The mgmt team & staff was great!!

david b.  |  Overall Experience 
Clasificación:
5.0

Amazing people and amazing service!!!

KITARA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryane R.  |  First Impressions 
Clasificación:
5.0

Paul was terrific

Gary S. 
Clasificación:
5.0

They are professional and swift in making my U-Haul Storage rental experience a wonderful one. I will definitely refer my family and friends to this U-Haul. Thanks

yongseung l.  |  Overall Experience 
Clasificación:
4.0

The lady who helped me was amazing. She was so nice.

Kristina P. 
Clasificación:
4.0

¡Gracias!

Andrea S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Federico G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizzle H.  |  Overall Experience 
Clasificación:
5.0

I was never concerned about the security or cleanliness of my units. The owners and the staff were always friendly, courteous and helpful. My belongings were in exactly the same shape as when they were stored. The owners were a great help during my move and found me a last minute rental truck even though it wasn't from their facility. I couldn't have asked for more.

Tim T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Esther M. 
Clasificación:
1.0

Had a unit but they accidentally cancelled it and had to come back in to set up a contract all over again.

David K.  |  First Impressions 
Clasificación:
1.0

They cancelled my contract by accident and I had to go in to set up a new contract

David K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris m.  |  Overall Experience 
Clasificación:
5.0

All is well

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ONDINA G.  |  First Impressions 
Clasificación:
5.0

Suzanne and Paul were very helpful and made sure I understood costs, commitment, accessibility and insurance options. I found them to be friendly and professional.

LISA C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

This location is particularly easy to check in and out of. Staff friendly and helpful.

Kenneth K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel L. 
Clasificación:
5.0

The staff is very personable! Thank you for a great experience

Tamara W. 
Clasificación:
1.0

Very unorganized. Phone system is horrible. Call just so operators can hang up on you or leave you on hold for hour or more.

ALFRED G.  |  First Impressions 
Clasificación:
5.0

The online check-in/check-out r the truck didn't work well and I had to go inside. Not gonna lie, I was aggitated and aggrivated. They were SO nice and helpful that I cancelled my reservation for a storage unit at another facility and rented from them instead.... and even paid a little more for the unit. I feel the staff there is top notch. I highly recommend them.

Judy P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy W. 
Clasificación:
5.0

The owners provided great service with a personal touch.

Meagan F.  |  First Impressions 
Clasificación:
5.0

The owners provided great customer service.

Meagan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl T. 
Clasificación:
5.0

I still like the old technology because I was in America since 1979 for 42 years now & I was joined in the U,S Army for training & medication electrician School on U.S Army & I was joined Army National Guard ‍♀️ for 15 years too . When I lived closed to downtown Hotsprings National Park, AR. 9 years , I was lucky learned exercise walking backward with dancing together since 2009 . When I moved back to Carrollton , TX I still exercise with walking dancing together & walking backward for 14 years now so far so good because I haven't seen nobody walking backward with dancing  together same like me yet yahoo so far so good . Have U been downtown Hotsprings National Park , AR for vacation , holiday , travel yet because I knew there was more than 1 millions people visits downtown Hotsprings National Park , AR . every year too . Also , I remembered & knew there was 9 presidents visited downtown Hotsprings National Park , AR . for vacation , holiday , travel too . Also , I was learned , studied , & remembered all 46 presidents names , I can sing music song 46 presidents names from Hotsprings, AR too that why Presidents Bill Clinton , Donald Trump , & Joe Biden like me walking with dancing together . Also, when I moved in America in 1979 for 42 years ago , I remembered President Jimmy Carter in Television listen his name Jimmy Carter , now I believed President Jimmy cater is living longer than 45 presidents in America . President Jimmy Carter is 96 years old now yahoo because I still remembered all 46 presidents of America that I don't want to forget it so far so good yahoo .

PHUOC MINH L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adebayo T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Suzanne and Paul are the reason I use this location and will continue to do so as long as I live in the area! Their customer service is BEYOND AMAZING! Everything is always well maintained and clean. This location should be used as the standard for all UHaul locations as far as the high level of expertise they have and how they manage not only the vehicles but also the property!

Clarica M. 
Clasificación:
2.0

Make sure that customers get their full time. If it takes a while for an approval that should be something you let the customers know.

Casundra W. 
Clasificación:
5.0

Owners were very friendly and helpful. The rental process was straightforward and pain free. I will be sure to return.

Anthony V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Wonderful experience.

Maria J. 
Clasificación:
5.0

The lady at the counter was very pleasant and nice.

Mark L. 
Clasificación:
5.0

Everything was excellent

Donna P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Calvin B. 
Clasificación:
5.0

Nothing,this location has exceeded my expectations

Samuel A. 
Clasificación:
4.0

El cliente no dejó un comentario.

phillip Z. 
Clasificación:
5.0

Great service great customer service very helpful. I'll give it a five star! Thank you. Great management

Jose A R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luiz W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizzle H.  |  First Impressions 
Clasificación:
5.0

Susanne was great. Very friendly and personable. We actually sat and chatted for about a half hour. Highly recommend.

Joshua M. 
Clasificación:
4.0

El cliente no dejó un comentario.

petal c.  |  First Impressions 
Clasificación:
5.0

I love and appreciate the customer service from Susanne. It's not seen so much anymore. She made the experience pleasant by providing a more personal customer service experience.

Natalie C. 
Clasificación:
5.0

Excelente servicio muy amables

Jaime B.  |  First Impressions 
Clasificación:
5.0

Paul and Addie were GReaT ðŸ'ðŸ¾ to me… I really like ðŸ'ðŸ¾ the calling to verify/check on me when I was late… in doing SO they were warm and welcoming… asking if I needed anything… displaying professional concern…. YeS 🙌🏾 ðŸ'ðŸ¾ 🙌🏾 I made a great choice…

Talitha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Addie W. 
Clasificación:
5.0

Pricing was perfect for a covered RV spot and even got a storage unit for my extras

Rojelio B.  |  First Impressions 
Clasificación:
4.0

The reserving of vehicles is difficult with the changes since Covid. Two parts of registering were out of sort. 1. Verifying account code entry. 2. Drivers License capture and scan incomplete.

Barbara W. 
Clasificación:
5.0

Nothing, it was great.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Excellent Customer Service and would highly recommend them.

LEE R. 
Clasificación:
5.0

what i needed when i needed it. all good.

robert m.  |  First Impressions 
Clasificación:
5.0

Excellent facility

TOM M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene S. 
Clasificación:
5.0

Please, stay the same. Wonderful Job, in dealing with people. Thanks.

Brian B. 
Clasificación:
4.0

Check headlights on truck ours seemed out alignment and not very bright

Donna J. 
Clasificación:
5.0

Manager Paul was very welcoming and helpful. He is the sweetest person i have seen and i would recommend this location.

VYSHNAVI N. 
Clasificación:
5.0

There was a lady at the pick-up location who was very nice and kind as well as willing to help the customer. Definitely, it was great customer service! Thanks,

Murat S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yongseung L. 
Clasificación:
2.0

Despite checking in online and uploading my drivers license online the truck was not ready. They had to take another copy of my DL and I had to sign numerous papers. This process took 30 minutes or so. Then I had to go to the truck and they instructed me to go online and finish the order. Overall, much longer than I expected.

Richard M. 
Clasificación:
5.0

Wow..just wow! The owners at Country Club, Paul and Susanne are such amazing people. I'm so grateful to have met them. I initially rented a unit sight-unseen at a Public Storage and had a horrible experience. I chose not to accept that unit at Public Storage and found myself needing another storage ASAP. I reserved a unit at Country Club and Paul and Susanne were so kind and generous to me and made sure that I had everything I needed. The facility was clean, well-lit, climate controlled and dry. Paul and Susanne really went above and beyond not because they had to, but because they are truly genuine, virtuous people that care. Wherever you go, there you are..and sometimes that's exactly where you need to be. 5+ All the stars from me!

Bernice P.  |  First Impressions 
Clasificación:
4.0

Experience was efficient and easy, only trouble I ran into was the map given to me was not accurate and did not give the direction to where the unit was located within the facility.

Darshankumar P.  |  Online Move In 
Clasificación:
5.0

Paul, the owner, went out of his way from the initial call to reserve the storage to moving in and completing all the simple paperwork into an easy and efficient process. The unit was clean and with wide access outdoors for my vehicle. Unlike some places, all of uhaul's employees are always in a cheerful mood. I plan on renting the unit out for years. Gracias.

Richard g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

louis M. 
Clasificación:
5.0

Service was excellent, owners and employee working where knowledgeable, vary helpful and courteous. I would recommend this Uhaul location to everyone not just friends.

Mark H. 
Clasificación:
5.0

Very friendly and professional thank for been there.

John H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABEL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Del Terell D. 
Clasificación:
5.0

Susanne was excellent . They strive to make the experience as easy following as possible. Highly recommend!

DELFINO JR P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cora A. 
Clasificación:
5.0

The lady working there was very nice and efficient.

MICHAEL H. 
Clasificación:
5.0

Ninguno

Lashon H. 
Clasificación:
5.0

Thank God for good people

SUSEN H.  |  First Impressions 
Clasificación:
4.0

Be sure to explain what is expected for vehicle return. Cleaning, using app, etc. can incur additional charges. Vehicle was impeccably well maintained.

Sandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEUNGWOO S. 
Clasificación:
5.0

Thank you so much for your kindness and accommodations today! We had a great time and appreciate your generous customer service!

Allexis W. 
Clasificación:
5.0

Suzanne, the manager is awesome. She took care of every detail is a professional and caring fashion. It felt like I was dealing with family. I really appreciate her efforts to make my customer experience so special. She's the best!

chris d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel O. 
Clasificación:
5.0

The staff of 2735 E Belt Line Rd Carrollton, TX 75006 Many workers just don't want to work, lazy and careless. Ton of trucks setting and they won't even want to help or assist. The staff at country club dr are totally deferent they showed professional and caring and act quick with customers . I thank them they turned a frustrating experience into a good experience.

Omar T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Berlin T. 
Clasificación:
5.0

Staff was very nice. Answered all my questions. Explained everything. Great experience.

Melinda S.  |  First Impressions 
Clasificación:
5.0

Exelent service very clean property😁

Francisco M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Noreen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
5.0

So friendly and extremely helpful. Best experience I have ever had renting any type of vehicle.

Misty K. 
Clasificación:
3.0

make sure pickup location is correct

Joseph G. 
Clasificación:
5.0

Staff was very friendly and efficient

Stephen D.  |  First Impressions 
Clasificación:
5.0

The manager was a very nice lady. Awesome attitude. I will recommend this location to friends and family.

Esma C. 
Clasificación:
5.0

The staff were courteous and professional. Quite possibly one of the smoothest experiences I've had. Great job.

William F. 
Clasificación:
5.0

Great customer service friendly smiles get the job done right away if possible

Tori B. 
Clasificación:
5.0

Owners are very kind and helpful, I won’t be going anywhere else for storage or transportation

Zachary G.  |  First Impressions 
Clasificación:
5.0

Very good experience

JUDY C.  |  First Impressions 
Clasificación:
4.0

eregrO

Melissa S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia S.  |  First Impressions 
Clasificación:
5.0

Susanne and David are always so nice, pleasant and extremely helpful.

Jennifer B.  |  First Impressions 
Clasificación:
4.0

Was able to get truck and storage at same place. Saved me time and money.

UHAUL B.  |  First Impressions 
Clasificación:
5.0

Paul and the rest of the staff have always been very professional and helpful. They're also friendly and courteous at all times.

Tim T.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful

CAROL E.  |  Online Move In 
Clasificación:
4.0

Satisfied customer

KEITH W.  |  First Impressions 
Clasificación:
5.0

Wonderful people very professional and efficient thank you paul and Susanne for helping me .

Norman A.  |  First Impressions 
Clasificación:
5.0

Paul was very helpful and attentive to my needs.

Brenda S.  |  First Impressions 
Clasificación:
5.0

I was very pelases with the service.

Juana G.  |  First Impressions 
Clasificación:
5.0

Great customer service!

Leslie M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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