Customer Reviews for U-Haul at 8 Mile

1,154 comentarios

19510 W 8 Mile Rd   Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)

(248) 208-8519

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(248) 208-8519

19510 W 8 Mile Rd
Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Shoneita H. 
Clasificación:
5.0

Best Uhaul in the area!!

Jharid C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra T. 
Clasificación:
5.0

While using the cargo van the light came on for tire. Was close to returning the van.

Joyce M. 
Clasificación:
5.0

Satisfied customer

Evelyn G. 
Clasificación:
5.0

Nothing that I can think of.

Tracie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P. 
Clasificación:
3.0

Staff was very freindly. Only bad part was lack of parking, which meant I had to find someone to drop me off and pick me up.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crawford J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
2.0

I did the online checking and when I was going through the checkout process I noticed that the van's fuel was almost on empty. And received a message that if the vehicle was returned with less than a 1/4 tank of gas, I would be charged $30 extra. I went back into the office and spoke to DJ, and told him about the situation. He nonchalantly told me that was the fuel level the previous customer turned the van in with. He said I could put some fuel in it, and I would be reimbursed. My issue with this situation is the fact that UHaul would rent a vehicle with an almost empty gas tank. Having to stop for gas cuts into my move time, even if UHaul reimburses me. Does this seem acceptable ? To rent a vehicle that has an almost empty gas tank ? (I can send you a picture)

Robert P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Davide G. 
Clasificación:
5.0

Office workers were very polite and knowledgeable.

Maria M.  |  First Impressions 
Clasificación:
5.0

Love it Employees were professional unions were clean

janay b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamar N. 
Clasificación:
5.0

Nada

lakeitha G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH EUGENE T. 
Clasificación:
5.0

Outstanding for sure

Walter S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELBY DABOYCE W. 
Clasificación:
5.0

Nada

MARGARET J. 
Clasificación:
5.0

El cliente no dejó un comentario.

bridgette e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus B. 
Clasificación:
2.0

The staff member that encountered when I rented had a smart mouth when answering my questions. I will never rent at this facility ever again. I have been to other Uhaul storage facilities and none of the staff at other facilities had a smart mouth.

Shalonda B.  |  Overall Experience 
Clasificación:
5.0

If I ever need storage again I'll be back! ¡Gracias!

jonathan s.  |  Overall Experience 
Clasificación:
5.0

I was impressed with the staff: knowledgeable, pleasant, and enjoys working for your firm...made me want to join the team!

NINA MICHELLE R. 
Clasificación:
5.0

The manger Ashley was the best ever she was very helpful and made my drop off pieces very easy.

CARLTON B. 
Clasificación:
5.0

I had an excellent experience with Ashley she was over the top helpful and even when I was last minute with trying to move she was able to accommodate me. The best experience I've had with a U-Haul, I recommend them to everyone.

GREGORY H.  |  Overall Experience 
Clasificación:
5.0

The customer service is excellent,the young ladies are friendly and professional.

TENECHA DENISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jordana c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE P.  |  First Impressions 
Clasificación:
5.0

The staff was amazing especially one woman in particular but I didn't get her name but she was always nice when I came in whether it was to ask a question or pay my storage bill. I appreciate the way she was understanding at that time because I was going through a really hard place in my life and her niceness made a real difference.

monika g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darnita L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY BRIAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL GEORGE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHELE NICOLE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARRYL ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALETHEA JAMICO-L J. 
Clasificación:
1.0

Lady was rude behind the counter I wanted to rent a van and she wouldn't take my card and made me rent a 10' box truck that I couldn't return to a different location

Wyatt F. 
Clasificación:
5.0

The storage unit's rate was responsible, staff was very accommodating and the facility was well kept.

Rachel L.  |  Overall Experience 
Clasificación:
3.0

Let customers know you can't leave a vehicle at this location before hand.

ROXANN LOUISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRENE C. 
Clasificación:
1.0

They kept calling me several times to return the vehicle, I was a few hours late. I had to unload it before I bought it back. When I was on my way, I got another call. I've never had a problem til I came to this location. I wouldn't recommend this location to anyone.

ROBIN DANYELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick B.  |  First Impressions 
Clasificación:
1.0

TRAIN YOUR WORKERS....LACK GOOD CUSTOMER SERVICE!!! I WOULD NEVER RETURN!!!

PAMELA SONIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAVONNE MARIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M.  |  Overall Experience 
Clasificación:
5.0

The representative was very pleasant and polite... You Ladies rock

MALIKIA ROCHSHEE M. 
Clasificación:
5.0

I just want to say thank you Ashley 4 looking out you're the best

paula j.  |  First Impressions 
Clasificación:
5.0

For 15 years I have been using this facility and very pleased. I have recommended this facility to others! 5 stars and thanks!

DOLORES J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN LEE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

danalla p.  |  Overall Experience 
Clasificación:
5.0

Very Professional...

ERNEST A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jenna j.  |  Overall Experience 
Clasificación:
5.0

Nothing that I can think to improve always great customer service and friendliness they get you in and out no long wait time vehicles are always clean and smell good.

MARLON LARON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
5.0

The ladies working here were fantastic! So helpful and kind. I will definitely be back the next time I need to move something too big for my car...which is pretty often.

ASHLEY LAUREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN DARNELL R. 
Clasificación:
5.0

Everything went well

Ida W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONIQUE AVIA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART MARTIN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOAN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

john t.  |  Overall Experience 
Clasificación:
5.0

Ms. Carson and Ms. Saunders were extremely helpful. They went over and beyond in welcoming me and my wife in purchasing a storage unit at their facility. Yes, I would highly recommend others to their location. The world today need more people like them. Thank you both for outstanding customer service.

Murray R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANCA ASHLEY V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrice J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

DYAMOND MICHELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONCHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENRIQUITA MARIE O. 
Clasificación:
5.0

Friendly Staff....very helpful

Enriquita O.  |  First Impressions 
Clasificación:
5.0

Keep up the good work General Manager!

ROSHAWN CHANTELL F. 
Clasificación:
5.0

I never questioned the safety of my belongings.

LaShonda F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

fred W. 
Clasificación:
5.0

The ladies at this location were all professional, pleasant and knowledgeable.

kimmerly c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rushie Karteek C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD S. 
Clasificación:
5.0

Staff very friendly and helpful

Fela B.  |  Overall Experience 
Clasificación:
5.0

I was so graceful to be serviced by Ashley she made the experience so easy and she was so professional I am glad I chose your company I had checked many other places,but thankfully a space opened from there it was a awesome day!! Thank you look forward to a great business relationship.😊

cathy s.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

RHONDA RENEE D. 
Clasificación:
5.0

Nothing I can think of excellent customer service

MARLON LARON P. 
Clasificación:
5.0

Good work from good staff is always appreciated!

germaine j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle w.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

AUSTIN KENT M. 
Clasificación:
5.0

Wonderful service however, the fact there is no where to leave my car at this location when I rent a truck means I'll avoid this location going forward.

JENNIFER LEE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOREEN YVETTE M. 
Clasificación:
5.0

Excellent customer service

Gordon T. 
Clasificación:
5.0

Very knowledgeable and the manager was excellent.

CHARLENE MONEA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donnetta m.  |  Overall Experience 
Clasificación:
4.0

Great service professional and friendly only complaint I have is there was not enough parking spaces for customers I had to get someone to drop me off in order to pick up my rental equipment and then have someone meet me when it was time to drop it off it's very inconvenient

LANARDA PATRICIA C. 
Clasificación:
3.0

After reserving a 15' Uhaul over a week in advanced from the Ferndale location I arrived at 7:45 AM to pick it up and the truck was not there. After calling Uhaul and waiting until 9:00 AM for the store to open no additional options were presented until I continued to ask for an alternative. After stating ‘everything is reserved' the associate was able to find a 15' at the nearby Southfield office. Finally - over 2 hours after my original reservation - I had a Uhaul from a location further away. Additionally I had to return the Uhaul in a shorter amount of time. Overall the experience was less than poor. Moving is one of the most stressful experiences in everyone's life - instead of making it a less stressful experience Uhaul consistently is the worst and most stressful part of the moving experience. Why is that? What type of organization doesn't focus on their customers? Needless to say after my 3rd poor experience and worst experience with Uhaul I will never be a customer with them again. Any friend I have I will urge not to use Uhaul. I am confident I could start a truck rental company with far greater customer satisfaction and win more business than Uhaul in the process. Seriously? What a terrible terrible experience.

Eric B. 
Clasificación:
5.0

A very nice person at the desk. Easy to work with . I got in and out quickly. Return of vehicle went fast too.

PAUL MICHAEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIE B W.  |  Overall Experience 
Clasificación:
5.0

Thank you for being welcoming and nice,also thanks for being patient and understanding when it was needed. I'm glad this process is done.

tesheenah e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TYRONE WALTER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY BURT S. 
Clasificación:
2.0

Change the attitude of the customer service rep. I left my phone and had to return the next day and she was extremely rude

LASHERE NECHELE K. 
Clasificación:
5.0

I really liked Ashley Carson, the woman at the front desk. She was knowledgeable about the policies and procedures. She thoroughly explained everything in a way I could understand. She was also very friendly, patient, and professional. Due to her great service, I will return to that location and refer anyone else I know in need of a hauling and storage.

Courtney G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terra W. 
Clasificación:
5.0

Desk clerk was very helpful, very patient and made the experience pleasant

ANGELA C.  |  First Impressions 
Clasificación:
5.0

The storage unit was kept clean and cool in the hallways. The staff was always friendly, polite and helpful. When I called to pay my storage unit. I did not have to worry about bugs or water get into storage unit. Thank you, Staff

Yolanda G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanaya H.  |  Overall Experience 
Clasificación:
5.0

The manager Ashley was so professional and courteous. Definitely one of the better experiences I had with Uhaul providers. Keep her around!

EBONIE NICOLE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES EDWARD M. 
Clasificación:
5.0

Staff was very efficient and professional. Process was smooth with no issues checking out or returning.

KRISTOFOR CEDRIC H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLON ROMELL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES TYRONE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

allen T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHA RENEE S. 
Clasificación:
5.0

Nothing, treat them the same way you treated me...

JACKIE R. 
Clasificación:
5.0

I love the 8mile location John is the best when it comes to helping the people

jerome b.  |  Overall Experience 
Clasificación:
5.0

The young man that worked on .. Saturday Morning was great ... did a great job in showing .. & .. sharing information about the unit .. that I rented .. Thank you .. again .. I really needed this ..!!! Ms. M ..!!..!!

HABEEBAH M.  |  First Impressions 
Clasificación:
5.0

Explain credit card restrictions by saying that bank credit cards are not acceptable.

MARIA RAJA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn H. 
Clasificación:
5.0

Ms. Marquez and the Gentleman that assisted her were very pleasant, professional, positive, and easy to work with. The cargo van was in pristine condition and drove like a dream. I would rent from here again in a heartbeat because they made everything from pick-up to return a damn cinch!

Qxtuapzpij A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakiya G. 
Clasificación:
4.0

El cliente no dejó un comentario.

christina m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquis W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA BEVERLY J. 
Clasificación:
5.0

Ashley was awesome

Vernessa S.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful staff Thank you

SHARON ELIZABETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS AVERY C. 
Clasificación:
5.0

Sincere genuine heartfelt gratitude appreciation and much thanksgiving for Ashley Carson greeted me with a SMILE coupled with a WARM RECEPTIVE PROFESSIONAL ATTENTIVE EXPEDIENT CONSIDERATE and RESPONSIVE MINDSET towards me and my initial storage needs; and she has remained PROFESSIONALLY CONSISTENT! Even during my initial visit when my oldest daughter had to transact my initially established contractual financial storage payment and account with my credit card without any issues! Ashley walked up to the passenger side where I sat in my daughter's vehicle with a diagnosis of long-term Congestive Heart Failure (CHF) coupled with a diagnosis of EDEMA. I could barely breathe or walk due to EDEMA and shortness of breath. But on my April 14th 2O21 I walked in the Uhaul storage officeapproached my storage office manager Ashley Carson 2 have my locked removed b/c I unintentionally lost my key through her OTP recommended LOCK SMITH Mr. Williams and independent of my oldest daughter, myself and my UHAUL storage manager managedmy storage account need! Thanks Southfield, MI UHAUL storage and my most appreciated personal storage manager Ashley Carson!!!

Shakira S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle W.  |  Overall Experience 
Clasificación:
5.0

The two of Ashley's personalities definitely draw me back to this location and also I will recommend others too. Althea M. Brown

ALTHEA MARCHELLE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIO DANDRE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

yomiko b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KWAME D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARI LANA R. 
Clasificación:
5.0

My only issue that I had was the door was hard to open. It was rusty and very stiff and I had a hard time opening it on several occasions. Also, there was a roach in my storage room once, but I know that is not your fault. I left a Handy Cap shower chair in the unit because I didn't want to toss it and hopefully someone can use it.

Clara C.  |  Overall Experience 
Clasificación:
5.0

The General Manager( Ashley C.) went over and beyond to make sure I had everything I needed. In these crazy and uncertain times it was nice to be greeted with a friendly smile and service. Never a long wait, supplies always available. I am a returning customer 

Anita M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN WESLEY P. 
Clasificación:
5.0

Please train the customer service representatives on specific requirements for this location such as they ONLY take major credit cards! Very frustrating. The staff at the location was very nice, apologetic and friendly.

MAURICE LAVELL N. 
Clasificación:
5.0

The staff was very helpful & did a really good job helping me find a storage that fit all of my stuff..Thank you

Erica W.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

ANTHONY JACK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamaya H. 
Clasificación:
5.0

Great service.

LANISE VERNELL B. 
Clasificación:
2.0

Take pictures of the truck that was damaged

DONNY RAY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN RENEE N. 
Clasificación:
5.0

My experience at U-haul over the years have been good with customer service and the unit. I would recommend U-haul storage on 8mile to anyone who's looking to store their belongings.

KETRONE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy M.  |  First Impressions 
Clasificación:
5.0

The front desk clerk was amazing!! Thank you for your awesome customer service!

Jasmin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD EDWARD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER LYNN G. 
Clasificación:
5.0

Well done. unsure

FONTAINE JACOB S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN DENISE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dajuan J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN ANNETTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angianina R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE ANN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnraymond Z. 
Clasificación:
5.0

Nothing my experience was without any speed bumps or issues like it should be

Anthony C. 
Clasificación:
5.0

Ashley was very professional explained everthing that I needed to know friendly patient with a smile polite very quick and swift on her feet Eccellent service

Yvonne B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

diamond c.  |  Overall Experience 
Clasificación:
5.0

I completely loved the two guys that helped me move in and out this was my first time renting a unit and I didn't know anything about it they were so kind and patient with me I 100% recommend renting with them . I will only go here if I need a place to rent

DANIELLE ROXANNE C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

YVONNE ELIZABETH B. 
Clasificación:
5.0

No improvements needed. Entire staff was very nice, explained everything very well, very great sanitation done to truck, quick/fast service & drop off. The teams energy was just amazing.

JERANIQUE DELANA F. 
Clasificación:
5.0

John the representative handled my transaction quickly and efficiently. He even left a courtesy VM to let me know I could pick up the truck early if I wanted too. Will definitely use this location again.

RITA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

wunika a.  |  First Impressions 
Clasificación:
5.0

Great staff and very informative

BRUCE MAGEE C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

latessa g.  |  Overall Experience 
Clasificación:
5.0

Gracias

KAMIRA F.  |  Overall Experience 
Clasificación:
5.0

The facility/ staff were very courteous, professional and helpful every time I visited the site. ¡Gracias!

Curtis M.  |  Overall Experience 
Clasificación:
5.0

Ashley Carson is the best thanks for everything!!!!

Jonathan S.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and kept me informed on the details of my account and storage unit. I am very satisfied with my experience at Uhaul and will continue to do business with this company and will recommend U-haul to others as well.

Tamyria S.  |  Overall Experience 
Clasificación:
4.0

This a great facility the staff is extremely friendly and will go above and beyond the call of duty to help. Thank you John and your great team I had a pleasant experience at your facility.

brandi e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY J.  |  Overall Experience 
Clasificación:
5.0

The storage facility and suggested unit met my needs. The staff was always kind, considerate, understanding and helpful. I felt appreciated as their customer. Will use their service again should the need arise.

Karenjanice S.  |  Overall Experience 
Clasificación:
5.0

We were continually pleased with this facility and the kind, patient, helpful staff! We couldn't have asked for a better experience!

susan m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ronni t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

paula j.  |  Overall Experience 
Clasificación:
5.0

We were so impressed and grateful for the efficient, helpful and kind staff at the facility! After hours of frustration trying to reserve a vehicle, we were not very hopeful that we'd have a pleasant experience when we arrived. We couldn't have been treated better - the 2 people that helped us - giving us water, offering another unit if needed, pleasant attitudes! We are so appreciative, and will recommend this storage facility to everyone!

susan m.  |  First Impressions 
Clasificación:
5.0

John is a wonderful guy. Great customer service!

Sujata P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cody s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber B.  |  First Impressions 
Clasificación:
3.0

The only disappointment was the missing moving supplies. Online I ordered a dolly when I arrived at the facility I was told they were out of the Dolly I ordered but I could upgrade to the $10 Dolly. I did the upgrade only to find the wheels were busted and its been difficult getting a refund.

brandi e.  |  First Impressions 
Clasificación:
5.0

Very straightforward and exactly what we needed.

cody s.  |  First Impressions 
Clasificación:
5.0

John is an amazing person; he was very courteous, friendly and knowledgeable. If I had any concerns, John would do his best to help me in any way he could. He would alert me as to what to do to not be charged extra fees, give suggestions on which unit would be best for me in order to lower my monthly rates. Thank you John for the YEARS of service you so kindly gave me!

arnold c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

paula j.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

beverly a.  |  First Impressions 
Clasificación:
5.0

Great

maurice g.  |  Overall Experience 
Clasificación:
5.0

I chose the right place to go

Micah C.  |  First Impressions 
Clasificación:
5.0

Yes this is a nice and clean place and manager is very pleasant person.

Diamond M.  |  First Impressions 
Clasificación:
5.0

They guy in the front is EXCELLENT! I forgot his name but he has always been the best since day one. If I ever move back to Detroit and need a storage I will definitely be back.

Taiwan P.  |  Overall Experience 
Clasificación:
5.0

Mr John, manager was always available and very helpful and pleasant..... thank you uhaul

Gia B.  |  Overall Experience 
Clasificación:
5.0

My representative there at the U-Haul place was John which was very helpful I deal with him all the time great guy good employee

Luther B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

katherine p.  |  Overall Experience 
Clasificación:
5.0

I just had to remind them not to charge me for a $20 dollar fee and I told and they said they forgot and I told manager wavid it. However I move out in my grace period and they was about charge a new mothly storage and I has give friendly reminders. I move out already so I not going to pay for service I'm not getting and I ask for a email receipt this time and I would not take no until I got one. I'm like that with every one I don't want no mistakes Bill's that not mine to effects me later if I want to rent again to haunt my pockets. And I video and took photos I was clean and it documentary the time. And I check out with manager I am no longer with me John king franchise manager there I left clean out .apr 7 was rent due I move out April 9 2020 in grace period so I good but check you emails because April 11 I was email talking about I owe 20 late and I call and he said he for who I was and want due rent of 60 and together that would of be 80 and that was unfair i told hello really i am Martinez you even told me my name before...I'm good I am aggressive nature i clear it to my satisfaction.

Diamond M.  |  Overall Experience 
Clasificación:
5.0

Like I said I've been dealing with John over that location for years very nice guy very helpful keep up the good work John

Luther B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon J.  |  First Impressions 
Clasificación:
5.0

Very Good Experience!

marida b.  |  Overall Experience 
Clasificación:
5.0

If I ever need to store anything again I will come back to this location. Friendly service and the grounds Inside and out are spotless.

LaQuitsha M.  |  Overall Experience 
Clasificación:
4.0

N/C

TRACYE J.  |  First Impressions 
Clasificación:
5.0

The manager is very professional and helpful. If I ever needed a storage unit again, I would choose this location.

GORDON B.  |  Overall Experience 
Clasificación:
5.0

John the General Manager is Amazing, Never had an issue he couldn’t address

Sean B.  |  Overall Experience 
Clasificación:
5.0

John is amazing! His knowledge of the facility and ability to effectively communicate realistic options made the process both easy and efficient! The premises are clean, organized and user friendly.

KAMIRA F.  |  First Impressions 
Clasificación:
5.0

Excellent service. Very helpful.

kimberly w.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly and worked with me on everything!

Shanita D.  |  Overall Experience 
Clasificación:
5.0

John was extremely helpful. And willing to address and assist with any concern I had. Always pleasant and courteous. I would definitely recommend this location to others.

Carla M.  |  Overall Experience 
Clasificación:
5.0

JOHN AND HIS STAFF ARE OUTSTANDING.

TRACYE J.  |  Overall Experience 
Clasificación:
5.0

John and his team were always helpful and always honest. It was a pleasure doing business with them.

Abram B.  |  Overall Experience 
Clasificación:
5.0

Jeff and his staff was wonderful throughout the entire experience. His customer service was simply outstanding and he always went above and beyond.

Joseph P.  |  Overall Experience 
Clasificación:
5.0

The experience was great. Staff was knowledgeable, professional, and courteous. I have no complaints

Faye P.  |  Overall Experience 
Clasificación:
5.0

John your professionalism far exceeds what I expected. You were extremely accommodating, timely in responding and generous in customer service. The facility was always clean and accessible. 5 stars

Pam H.  |  Overall Experience 
Clasificación:
5.0

They did job in helping me get storage unit

Jerome J.  |  First Impressions 
Clasificación:
5.0

Very pleasant experience from beginning to end. Mr. King is wonderful, he took the stress out of moving in, storing and moving out. Thank you and continue to be great.

edith h.  |  Overall Experience 
Clasificación:
5.0

John King was very friendly and fair and informative. Great communication With me. John and the staff are great people. John Rocks!

Peter K.  |  Overall Experience 
Clasificación:
5.0

John and his team are great. Extremely professional and helpful!

ANN K.  |  First Impressions 
Clasificación:
5.0

John is an amazing person

CARMENLITA T.  |  Overall Experience 
Clasificación:
5.0

Hi, Very Professional And The Human People That Works Hard. Peace

berlinda j.  |  First Impressions 
Clasificación:
5.0

Top Notch Service

andrea h.  |  First Impressions 
Clasificación:
5.0

Think You!! Mr. John King. 100% And Staff See U In The Future. Peace

berlinda j.  |  Overall Experience 
Clasificación:
5.0

John is awesome , I give him ⭐️‘S across the board.

Angela G.  |  First Impressions 
Clasificación:
4.0

Very polite and friendly I would definitely recommend a friend

LAILA J.  |  Overall Experience 
Clasificación:
5.0

The best uhaul I have ever been to.

CLIFTON W.  |  Overall Experience 
Clasificación:
5.0

John was awesome and a huge help in an emergency situation I was having. He went above and beyond to accommodate my large household full of stuff and I am forever grateful!

Chimere W.  |  First Impressions 
Clasificación:
5.0

John King is the best always courteous and professional

JAMILLAH T.  |  First Impressions 
Clasificación:
5.0

John King gave the best service. This is best and only storage facility I would use.

montalvo h.  |  Overall Experience 
Clasificación:
5.0

G'Morning The Staff Was 100%. Greatful. Peace

berlinda j.  |  First Impressions 
Clasificación:
5.0

John King was very helpful and provided great guidance. Very good customer service

Maureen C.  |  First Impressions 
Clasificación:
4.0

Mr. King gave exceptional customer service! He was friendly and knowledgeable. I am satisfied with the service I received with the exception of the unexpected monthly increase in storage rates.

Melissa M.  |  First Impressions 
Clasificación:
5.0

Front office is professional, friendly and kind.

Quentin D.  |  Overall Experience 
Clasificación:
5.0

Mr king is amazing. Everyone knows this. Seasoned and loves his work. Great location.

Kwasi A.  |  Overall Experience 
Clasificación:
5.0

I was very Thankful to get a storage with this facility very nice staff & the place was very clean & well maintained highly recommend!!!

andrea c.  |  Overall Experience 
Clasificación:
5.0

Listen, I want to thank you guys for great customer service. John King was the best. He was always courteous and nice to us. We really appreciate it.

cora B.  |  Overall Experience 
Clasificación:
5.0

John was great. Other staff very helpful.

Judith K W.  |  Overall Experience 
Clasificación:
5.0

Very Nice and professional/ friendly

LATOYA N.  |  Overall Experience 
Clasificación:
5.0

Both the manaher at the ben white austin location and the manaher at the 8 mile detroit location were great. I highly recommend both and thank them for their service. They helped make my trip smooth.

Kwasi A.  |  First Impressions 
Clasificación:
5.0

John King goes above and beyond whats expected!

jacob a.  |  Overall Experience 
Clasificación:
5.0

Very warm and friendly atmosphere.

Barbara W.  |  First Impressions 
Clasificación:
5.0

John King is very helpful! Professional makes us comfortable. We will highly recommend going to John King!

Peter K.  |  First Impressions 
Clasificación:
5.0

Uhaul Rep extremely knowledgeable and very helpful. Excellent service and accommodating. Will use again and tell friends!

Pam H.  |  First Impressions 
Clasificación:
5.0

John is always fantastic

TRACYE J.  |  First Impressions 
Clasificación:
5.0

Incredible staff. Above and beyond friendly. I was treated like a friend verses just someone to make money off of.

natalie w.  |  Overall Experience 
Clasificación:
5.0

Everything was as promised. Thanks!

Adam S.  |  Overall Experience 
Clasificación:
5.0

Very good service

Kiana M.  |  Overall Experience 
Clasificación:
4.0

I really appreciate.getting into my storage....a little with the door...but john wad very helpful in making sure it was secure......

VIRGINIA B.  |  First Impressions 
Clasificación:
5.0

Satisfied above all of my expectations. Management worked just great.

HERBERT S.  |  Overall Experience 
Clasificación:
5.0

The staff was awesome and provided EXCELLENT customer service. The facility was always clean. If needed I would definitely use Uhaul Storage again.

Lisa A.  |  Overall Experience 
Clasificación:
5.0

none

raina s.  |  Overall Experience 
Clasificación:
5.0

The manager was very kind and accommodating

LAURIE T.  |  Overall Experience 
Clasificación:
5.0

They were very professional!!

mariama B.  |  Overall Experience 
Clasificación:
5.0

John and his staff are efficient, thorough and customer friendly. They go above and beyond what's required. Excellent customer service. I had no doubt that my things were safe and secure. Bravo!!!

tyrone H.  |  Overall Experience 
Clasificación:
5.0

It was a very good experience.

Melanie J.  |  Overall Experience 
Clasificación:
5.0

Yvette was very nice and professional. Also she was very knowledgeable about products and services. Great job yvette!!!

lauren a. | Reservación
Clasificación:
5.0

I got excellent service

demona h. | Reservación
Clasificación:
5.0

Entire staff was very Professional Customer and Knowledgeable of there job. Definitely inform other people's.

Herbert G.  |  Overall Experience 
Clasificación:
5.0

Outstanding Customer service. Very clean Facility with Great security.

Herbert G. | Reservación
Clasificación:
5.0

Staff was friendly and helpful!

DAVID P.  |  Overall Experience 
Clasificación:
4.0

The staff was very helpful, courteous, and understanding. They were very knowledgeable, and helped to make my transition as smooth as possible.

Maliaka S. | Reservación
Clasificación:
4.0

Your representatives were very helpful and knowledgable. The first month free was AWESOME. It helped my budget, funds were depleted. Friendly guys here and at your Joy Rd store.

leah r. | Reservación
Clasificación:
5.0

We were greeted in a professional manor, shown the unit we wanted and was informed that it was not the size we needed. The gentleman than showed us a larger unit, explained the rental options.

Camilla R. | Reservación
Clasificación:
5.0

Excellent service! Thanks for all your help!

Benita G.  |  Overall Experience 
Clasificación:
5.0

There’s nothing bad to say I will use this storage again and recommend to other people to use it to .....

angela w.  |  Overall Experience 
Clasificación:
5.0

I’ll def recommend this location to anyone service was perfect

SANTRELLA B. | Reservación
Clasificación:
5.0

John is absolutely the best!! He makes this part of life better and not embarrassing.

KAI P. | Reservación
Clasificación:
5.0

John is a great manager.

John B.  |  Overall Experience 
Clasificación:
5.0

John took the time to find us a unit after the one we were suppose to have was not available. The place was clean organized and all the staff where friendly and helpful. Could not ask for more.

Ian S. | Reservación
Clasificación:
3.0

Clean environment clean establishment

Sherita W. | Reservación
Clasificación:
4.0

Wrong information far as renting out a unit

Iyona H. | Reservación
Clasificación:
4.0

Gracias

Lela S. | Reservación
Clasificación:
5.0

Great customer service and clean facility.

LaQuitsha M. | Reservación
Clasificación:
5.0

Great

brandon g. | Reservación
Clasificación:
5.0

I had a great experience with the 8 mile storage very clean friendly and Helpful Staff, the young lady helped me move a piece of furniture around in my car in the rain thank you so much.

alicia t.  |  Overall Experience 
Clasificación:
4.0

I want to Thank the manager and staff at the U-Haul Rental and storage Co. located on W. eight mile in Southfield, MI. The service was excellent, above average for more than 3 years. ¡Gracias!

OLLIE S.  |  Overall Experience 
Clasificación:
5.0

Very helpful always there to assist. Secured my items for years with no damage. Definitely would use again.

TAMMIE D.  |  Overall Experience 
Clasificación:
5.0

It's amazing how I no longer need services at the facility anymore BUT I still want to go there to visit John King because the customer service is always spectacular. I LOVE THIS LOCATION!!! Dora Ward

eudora w.  |  Overall Experience 
Clasificación:
5.0

Outstanding management and staff

Warren Eugene S.  |  Overall Experience 
Clasificación:
5.0

The on-site manager John is fantastic! Always ready to help!!

ANN K.  |  Overall Experience 
Clasificación:
5.0

Very good experience.

PAUL W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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