Comentarios de los clientes para U-Haul Storage at 8 Mile

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage at 8 Mile

Clasificación general:

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latessa g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

KAMIRA F. | Overall Experience |
Clasificación:

Gracias

Curtis M. | Overall Experience |
Clasificación:

The facility/ staff were very courteous, professional and helpful every time I visited the site. Thank you!

TOMMIE ARTHUR D.
Clasificación:

El cliente no dejó un comentario.

Jonathan S. | Overall Experience |
Clasificación:

Ashley Carson is the best thanks for everything!!!!

Tamyria S. | Overall Experience |
Clasificación:

Staff was very friendly and kept me informed on the details of my account and storage unit. I am very satisfied with my experience at Uhaul and will continue to do business with this company and will recommend U-haul to others as well.

TERESITA ANN C.
Clasificación:

the store manager is excelent

brandi e. | Overall Experience |
Clasificación:

This a great facility the staff is extremely friendly and will go above and beyond the call of duty to help. Thank you John and your great team I had a pleasant experience at your facility.

AQUILA P.
Clasificación:

Not overcharge customers when your company asks the customer to do them a favor by bringing the truck back before originally discussed. Then not lie about who's the manager. Or if uhaul wants to speed things up and summarize the agreement then make the customer sign it without reading it then they should at least explain all the possible charges you could face. I will be discontinuing all further business with uhaul

Kevin F.
Clasificación:

The staff was helpful, personable, and knowledgeable. I will definitely use UHaul again.

TRACY J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lisa M.
Clasificación:

El cliente no dejó un comentario.

STEPHEN JOSEPH H.
Clasificación:

Really friendly and helpful!

Karenjanice S. | Overall Experience |
Clasificación:

The storage facility and suggested unit met my needs. The staff was always kind, considerate, understanding and helpful. I felt appreciated as their customer. Will use their service again should the need arise.

mary S.
Clasificación:

Thank you for providing great service.

William M.
Clasificación:

This most recent visit was much better than when my wife tried to rent a truck just a week prior. She reserved the truck at this particular location but when we arrived to pick it up, we were instructed to go to a totally different location. This left us totally confused! The location to pick up our truck last time was at a this dump that was supposed to be a car wash on 7 mile. The young lady (CeCe) wasn't wearing a mask, the place was filthy and had flies circling our heads. The lady was nice but the truck made me nervous! The engine light was on and the tires were bald. Upon returning the truck, there was no way to pull up where the truck was picked up because everyone and their mother was hanging out therein front! Not to mention I almost rear-ended a passerby in a vehicle in front of me, stopping to chatter with the folks hanging out. We had to drive through the alley to return to the truck. If I didn't have to do that I would have been exactly at the deadline time. Such a horrible experience! I would only patronize the location I went to on 8 mile, and definitely not Shine Car Wash on 7 mile in Detroit!!!

susan m. | Overall Experience |
Clasificación:

We were continually pleased with this facility and the kind, patient, helpful staff! We couldn’t have asked for a better experience!

CORAL MICHELLE W.
Clasificación:

NOTHING

ronni t. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

CHRISTINE E.
Clasificación:

El cliente no dejó un comentario.

CAROL C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

paula j. | Overall Experience |
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El cliente no dejó un comentario.

SYLVESTER WAYNE L.
Clasificación:

No comment

TANIKA DYANNE-HU L.
Clasificación:

Professional.. Very helpful and accommodating! Thank you so much!!

CHRIS ALAN D.
Clasificación:

El cliente no dejó un comentario.

susan m. | First Impressions |
Clasificación:

We were so impressed and grateful for the efficient, helpful and kind staff at the facility! After hours of frustration trying to reserve a vehicle, we were not very hopeful that we'd have a pleasant experience when we arrived. We couldn't have been treated better - the 2 people that helped us - giving us water, offering another unit if needed, pleasant attitudes! We are so appreciative, and will recommend this storage facility to everyone!

DEWAYNE ALONZO M.
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El cliente no dejó un comentario.

Shirley W.
Clasificación:

John was friendly and very helpful

dalissa D.
Clasificación:

El cliente no dejó un comentario.

ANNISHAFAYE R.
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El cliente no dejó un comentario.

CIERA LACY W.
Clasificación:

Manager was very informative and very nice.

LUCETRY BIANCHI D.
Clasificación:

Simple & efficient drop off process. Friendly & professional customer service

NYESHA AYONA S.
Clasificación:

El cliente no dejó un comentario.

RAMONAVALERIE-AM R.
Clasificación:

El cliente no dejó un comentario.

Sujata P. | First Impressions |
Clasificación:

John is a wonderful guy. Great customer service!

Terrence H. | First Impressions |
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El cliente no dejó un comentario.

William W. | Overall Experience |
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El cliente no dejó un comentario.

cody s. | Overall Experience |
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El cliente no dejó un comentario.

Amber B. | First Impressions |
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El cliente no dejó un comentario.

WILLIAM JAAMAL S.
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El cliente no dejó un comentario.

Dominick H.
Clasificación:

El cliente no dejó un comentario.

Dominique H.
Clasificación:

Nothing but great feedback for this location! Very polite staff and the general manager was super nice and welcoming

brandi e. | First Impressions |
Clasificación:

The only disappointment was the missing moving supplies. Online I ordered a dolly when I arrived at the facility I was told they were out of the Dolly I ordered but I could upgrade to the $10 Dolly. I did the upgrade only to find the wheels were busted and its been difficult getting a refund.

Deena H.
Clasificación:

El cliente no dejó un comentario.

ZEBORAH HAMPTON H.
Clasificación:

Excellent service. Thank you.

JARREAU JOSEPH G.
Clasificación:

El cliente no dejó un comentario.

cody s. | First Impressions |
Clasificación:

Very straightforward and exactly what we needed.

Alecea H.
Clasificación:

El cliente no dejó un comentario.

Deanna W.
Clasificación:

El cliente no dejó un comentario.

ASHLEY CHANNELL M.
Clasificación:

Customer service was very friendly and knowledgeable

CELESTE NESHAY T.
Clasificación:

Great experience

ANGELA PATRICIA M.
Clasificación:

Nothing, everything was first class!!!! Jon was great!!

arnold c. | Overall Experience |
Clasificación:

John is an amazing person; he was very courteous, friendly and knowledgeable. If I had any concerns, John would do his best to help me in any way he could. He would alert me as to what to do to not be charged extra fees, give suggestions on which unit would be best for me in order to lower my monthly rates. Thank you John for the YEARS of service you so kindly gave me!

Santo P.
Clasificación:

N/a

WILLIE EARL C.
Clasificación:

El cliente no dejó un comentario.

Angel J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

paula j. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kyle H.
Clasificación:

El cliente no dejó un comentario.

beverly a. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROSLYN D S.
Clasificación:

Continue to do the same

DENITA RENEE P.
Clasificación:

El cliente no dejó un comentario.

Suzanne P.
Clasificación:

El cliente no dejó un comentario.

Shellie B.
Clasificación:

El cliente no dejó un comentario.

Nicolesherri M.
Clasificación:

El cliente no dejó un comentario.

Nakishia G.
Clasificación:

El cliente no dejó un comentario.

maurice g. | Overall Experience |
Clasificación:

Great

Jonathon R.
Clasificación:

El cliente no dejó un comentario.

Micah C. | First Impressions |
Clasificación:

I chose the right place to go

Diamond M. | First Impressions |
Clasificación:

Yes this is a nice and clean place and manager is very pleasant person.

Taiwan P. | Overall Experience |
Clasificación:

They guy in the front is EXCELLENT! I forgot his name but he has always been the best since day one. If I ever move back to Detroit and need a storage I will definitely be back.

Johnanthony M.
Clasificación:

El cliente no dejó un comentario.

Barbara S.
Clasificación:

El cliente no dejó un comentario.

Gia B. | Overall Experience |
Clasificación:

Mr John, manager was always available and very helpful and pleasant..... thank you uhaul

Luther B. | Overall Experience |
Clasificación:

My representative there at the U-Haul place was John which was very helpful I deal with him all the time great guy good employee

katherine p. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tina C.
Clasificación:

The man that helped me was awesome thank you

Diamond M. | Overall Experience |
Clasificación:

I just had to remind them not to charge me for a $20 dollar fee and I told and they said they forgot and I told manager wavid it. However I move out in my grace period and they was about charge a new mothly storage and I has give friendly reminders. I move out already so I not going to pay for service I'm not getting and I ask for a email receipt this time and I would not take no until I got one. I'm like that with every one I don't want no mistakes Bill's that not mine to effects me later if I want to rent again to haunt my pockets. And I video and took photos I was clean and it documentary the time. And I check out with manager I am no longer with me John king franchise manager there I left clean out .apr 7 was rent due I move out April 9 2020 in grace period so I good but check you emails because April 11 I was email talking about I owe 20 late and I call and he said he for who I was and want due rent of 60 and together that would of be 80 and that was unfair i told hello really i am Martinez you even told me my name before...I'm good I am aggressive nature i clear it to my satisfaction.

Luther B. | First Impressions |
Clasificación:

Like I said I've been dealing with John over that location for years very nice guy very helpful keep up the good work John

Angelique L.
Clasificación:

Representative was well informed, efficient & fast!

Sharon J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Zoae M.
Clasificación:

although there was an issue, they let me know before I even noticed and kept me updated

Igor A.
Clasificación:

El cliente no dejó un comentario.

Rachelmelinda B.
Clasificación:

The customer service at this location from John was exceptional!!!! He went above and beyond and I will be back to this location whenever I need any moving services because of him!! Thank you John!

Annamarie F.
Clasificación:

The site seems to be a little small with only 2 parking spaces. Also, because of the size, it can accommodate only a couple of your products, which put the customer at a disadvantage. Nevertheless, the worker was extremely helpful and accommodating. Because of his helpfulness, I hate not to be able to recommend the facility. But that has nothing to do with him.

Louayadib-Ablaha J.
Clasificación:

The management in this location need to respect their customer more, try to be more responsible and professional and not to yell and hung up the phone on customer.

marida b. | Overall Experience |
Clasificación:

Very Good Experience!

LaQuitsha M. | Overall Experience |
Clasificación:

If I ever need to store anything again I will come back to this location. Friendly service and the grounds Inside and out are spotless.

Lisa R.
Clasificación:

Great customer service!

Justin G.
Clasificación:

The manager was awesome. Really nice guy and proactive.

Donaldlee S.
Clasificación:

El cliente no dejó un comentario.

Rochelle L.
Clasificación:

El cliente no dejó un comentario.

Ronaldhoward L.
Clasificación:

Truck was not running so good

TRACYE J. | First Impressions |
Clasificación:

N/A

Norman J.
Clasificación:

El cliente no dejó un comentario.

GORDON B. | Overall Experience |
Clasificación:

The manager is very professional and helpful. If I ever needed a storage unit again, I would choose this location.

Sean B. | Overall Experience |
Clasificación:

John the General Manager is Amazing, Never had an issue he couldn’t address

Jon L.
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El cliente no dejó un comentario.

KAMIRA F. | First Impressions |
Clasificación:

John is amazing! His knowledge of the facility and ability to effectively communicate realistic options made the process both easy and efficient! The premises are clean, organized and user friendly.

Latonya F.
Clasificación:

joe/ john was amazing

Angenetta I.
Clasificación:

Though I am a mid Western girl. This little shop had that down home country welcoming and hospitality. Thanks for all the help in making this new experience a comfortable one??

kimberly w. | First Impressions |
Clasificación:

Excellent service. Very helpful.

Shanita D. | Overall Experience |
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Staff was very friendly and worked with me on everything!

Carla M. | Overall Experience |
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John was extremely helpful. And willing to address and assist with any concern I had. Always pleasant and courteous. I would definitely recommend this location to others.

Lindamarie S.
Clasificación:

Manager was very friendly the service was great and the site is very clean and maintained

Roderick M.
Clasificación:

El cliente no dejó un comentario.

TRACYE J. | Overall Experience |
Clasificación:

JOHN AND HIS STAFF ARE OUTSTANDING.

Jeffreymathias S.
Clasificación:

El cliente no dejó un comentario.

Cheryl M.
Clasificación:

I was very satisfied there's always room for improvement I just can't think of any.

Brittnee P.
Clasificación:

This is not me I truly dont know how this person was able to pick up a truck with my address rent the truck that was slated for us then I had to go to another location so it put me behind a hour of what I needed to move

james J.
Clasificación:

John is the one reason why I have rented from U-Haul from that location he is the ultimate customer friendly person I've ever met and I will always go to that location as long as John is there!

Abram B. | Overall Experience |
Clasificación:

John and his team were always helpful and always honest. It was a pleasure doing business with them.

Joseph P. | Overall Experience |
Clasificación:

Jeff and his staff was wonderful throughout the entire experience. His customer service was simply outstanding and he always went above and beyond.

Faye P. | Overall Experience |
Clasificación:

The experience was great. Staff was knowledgeable, professional, and courteous. I have no complaints

Alecea H.
Clasificación:

El cliente no dejó un comentario.

Felicia W.
Clasificación:

El cliente no dejó un comentario.

Sharaina G.
Clasificación:

Absolutely nothing the employees at this place are amazing

Cheryl D.
Clasificación:

El cliente no dejó un comentario.

Pam H. | Overall Experience |
Clasificación:

John your professionalism far exceeds what I expected. You were extremely accommodating, timely in responding and generous in customer service. The facility was always clean and accessible. 5 stars

Dellastine N.
Clasificación:

No further comment

Kourtney T.
Clasificación:

John King was exceptionally courteous and helpful. I enjoyed the experience.

Jerome J. | First Impressions |
Clasificación:

They did job in helping me get storage unit

Terrell C.
Clasificación:

This is the best location I have ever used. The staff and manager are helpful, knowledgeable and friendly.

Charles T.
Clasificación:

El cliente no dejó un comentario.

edith h. | Overall Experience |
Clasificación:

Very pleasant experience from beginning to end. Mr. King is wonderful, he took the stress out of moving in, storing and moving out. Thank you and continue to be great.

KYENNE H.
Clasificación:

El cliente no dejó un comentario.

Denyelle C.
Clasificación:

El cliente no dejó un comentario.

Peter K. | Overall Experience |
Clasificación:

John King was very friendly and fair and informative. Great communication With me. John and the staff are great people. John Rocks!

ANN K. | First Impressions |
Clasificación:

John and his team are great. Extremely professional and helpful!

Fred S.
Clasificación:

El cliente no dejó un comentario.

CARMENLITA T. | Overall Experience |
Clasificación:

John is an amazing person

Stephen W.
Clasificación:

El cliente no dejó un comentario.

berlinda j. | First Impressions |
Clasificación:

Hi, Very Professional And The Human People That Works Hard. Peace

Shantell B.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

andrea h. | First Impressions |
Clasificación:

Top Notch Service

Jeffrey S.
Clasificación:

I love renting from here. The staff is very professional and friendly. I live on the east side of Detroit but will drive and pay extra for good service.

Danielle P.
Clasificación:

El cliente no dejó un comentario.

Markandrew C.
Clasificación:

Warn renters about no available parking for personal vehicles during rental period.

berlinda j. | Overall Experience |
Clasificación:

Think You!! Mr. John King. 100% And Staff See U In The Future. Peace

Angela G. | First Impressions |
Clasificación:

John is awesome , I give him ⭐️‘S across the board.

Joan G.
Clasificación:

El cliente no dejó un comentario.

LAILA J. | Overall Experience |
Clasificación:

Very polite and friendly I would definitely recommend a friend

CLIFTON W. | Overall Experience |
Clasificación:

The best uhaul I have ever been to.

Camilla T.
Clasificación:

I would have preferred to have a one on one with the u-haul employee that I was speaking to, and not having other very long winded employees interjecting their unsolicited comments. it is rude and unprofessional and compounds the time frame the customer is anticipating.

Chimere W. | First Impressions |
Clasificación:

John was awesome and a huge help in an emergency situation I was having. He went above and beyond to accommodate my large household full of stuff and I am forever grateful!

Mallorymarion M.
Clasificación:

Parking situation is not ideal, but John King was awesome and gave a good recommendation on where to leave my car

JAMILLAH T. | First Impressions |
Clasificación:

John King is the best always courteous and professional

Ashley H.
Clasificación:

El cliente no dejó un comentario.

montalvo h. | Overall Experience |
Clasificación:

John King gave the best service. This is best and only storage facility I would use.

Linda M.
Clasificación:

El cliente no dejó un comentario.

berlinda j. | First Impressions |
Clasificación:

G'Morning The Staff Was 100%. Greatful. Peace

Khephera J.
Clasificación:

The customer service gentleman John was great. The system kept registering my card as a gift card and the process was a little glitch and slow not any fault of John's. I experienced courteous professional service by him and his property assistant. Thank you!

Kim J.
Clasificación:

Excellent customer service!!!!

Julie H.
Clasificación:

He's a really nice, knowledgeable man. I would work with him anytime I needed a rental

JONATHON R.
Clasificación:

John was awesome. Very friendly and even called before pick up to try and help us save money

Ernest I.
Clasificación:

Email receipt couldn't open no compatible app?

Marvala W.
Clasificación:

El cliente no dejó un comentario.

anthony S.
Clasificación:

El cliente no dejó un comentario.

Deanna C.
Clasificación:

El cliente no dejó un comentario.

james R.
Clasificación:

El cliente no dejó un comentario.

jeffrey N.
Clasificación:

Great customer service

Michael R.
Clasificación:

A very very long day it was. The buyer of my home was giving me grief and threatening to quash the deal. When I arrived I thought my real estate agent called in advance to explain my situation. Or maybe he just understands what it's like to haul stuff state wide on your own. The experience, like the first was exceptional,

Maureen C. | First Impressions |
Clasificación:

John King was very helpful and provided great guidance. Very good customer service

Alonzo B.
Clasificación:

Actually this U haul was than the other.

Melissa M. | First Impressions |
Clasificación:

Mr. King gave exceptional customer service! He was friendly and knowledgeable. I am satisfied with the service I received with the exception of the unexpected monthly increase in storage rates.

Quentin D. | Overall Experience |
Clasificación:

Front office is professional, friendly and kind.

Kwasi A. | Overall Experience |
Clasificación:

Mr king is amazing. Everyone knows this. Seasoned and loves his work. Great location.

andrea c. | Overall Experience |
Clasificación:

I was very Thankful to get a storage with this facility very nice staff & the place was very clean & well maintained highly recommend!!!

cora B. | Overall Experience |
Clasificación:

Listen, I want to thank you guys for great customer service. John King was the best. He was always courteous and nice to us. We really appreciate it.

Judith K W. | Overall Experience |
Clasificación:

John was great. Other staff very helpful.

LATOYA N. | Overall Experience |
Clasificación:

Very Nice and professional/ friendly

Kwasi A. | First Impressions |
Clasificación:

Both the manaher at the ben white austin location and the manaher at the 8 mile detroit location were great. I highly recommend both and thank them for their service. They helped make my trip smooth.

jacob a. | Overall Experience |
Clasificación:

John King goes above and beyond whats expected!

Barbara W. | First Impressions |
Clasificación:

Very warm and friendly atmosphere.

Peter K. | First Impressions |
Clasificación:

John King is very helpful! Professional makes us comfortable. We will highly recommend going to John King!

Pam H. | First Impressions |
Clasificación:

Uhaul Rep extremely knowledgeable and very helpful. Excellent service and accommodating. Will use again and tell friends!

TRACYE J. | First Impressions |
Clasificación:

John is always fantastic

natalie w. | Overall Experience |
Clasificación:

Incredible staff. Above and beyond friendly. I was treated like a friend verses just someone to make money off of.

Adam S. | Overall Experience |
Clasificación:

Everything was as promised. Thanks!

Kiana M. | Overall Experience |
Clasificación:

Very good service

VIRGINIA B. | First Impressions |
Clasificación:

I really appreciate.getting into my storage....a little with the door...but john wad very helpful in making sure it was secure......

HERBERT S. | Overall Experience |
Clasificación:

Satisfied above all of my expectations. Management worked just great.

Lisa A. | Overall Experience |
Clasificación:

The staff was awesome and provided EXCELLENT customer service. The facility was always clean. If needed I would definitely use Uhaul Storage again.

raina s. | Overall Experience |
Clasificación:

none

LAURIE T. | Overall Experience |
Clasificación:

The manager was very kind and accommodating

mariama B. | Overall Experience |
Clasificación:

They were very professional!!

tyrone H. | Overall Experience |
Clasificación:

John and his staff are efficient, thorough and customer friendly. They go above and beyond what’s required. Excellent customer service. I had no doubt that my things were safe and secure. Bravo!!!

Melanie J. | Overall Experience |
Clasificación:

It was a very good experience.

lauren a. | Reservation |
Clasificación:

Yvette was very nice and professional. Also she was very knowledgeable about products and services. Great job yvette!!!

demona h. | Reservation |
Clasificación:

I got excellent service

Herbert G. | Overall Experience |
Clasificación:

Entire staff was very Professional Customer and Knowledgeable of there job. Definitely inform other people's.

Herbert G. | Reservation |
Clasificación:

Outstanding Customer service. Very clean Facility with Great security.

DAVID P. | Overall Experience |
Clasificación:

Staff was friendly and helpful!

Maliaka S. | Reservation |
Clasificación:

The staff was very helpful, courteous, and understanding. They were very knowledgeable, and helped to make my transition as smooth as possible.

leah r. | Reservation |
Clasificación:

Your representatives were very helpful and knowledgable. The first month free was AWESOME. It helped my budget, funds were depleted. Friendly guys here and at your Joy Rd store.

Camilla R. | Reservation |
Clasificación:

We were greeted in a professional manor, shown the unit we wanted and was informed that it was not the size we needed. The gentleman than showed us a larger unit, explained the rental options.

Benita G. | Overall Experience |
Clasificación:

Excellent service! Thanks for all your help!

angela w. | Overall Experience |
Clasificación:

There’s nothing bad to say I will use this storage again and recommend to other people to use it to .....

SANTRELLA B. | Reservation |
Clasificación:

I’ll def recommend this location to anyone service was perfect

KAI P. | Reservation |
Clasificación:

John is absolutely the best!! He makes this part of life better and not embarrassing.

John B. | Overall Experience |
Clasificación:

John is a great manager.

Ian S. | Reservation |
Clasificación:

John took the time to find us a unit after the one we were suppose to have was not available. The place was clean organized and all the staff where friendly and helpful. Could not ask for more.

Sherita W. | Reservation |
Clasificación:

Clean environment clean establishment

Iyona H. | Reservation |
Clasificación:

Wrong information far as renting out a unit

Lela S. | Reservation |
Clasificación:

Thank you

LaQuitsha M. | Reservation |
Clasificación:

Great customer service and clean facility.

brandon g. | Reservation |
Clasificación:

Great

alicia t. | Overall Experience |
Clasificación:

I had a great experience with the 8 mile storage very clean friendly and Helpful Staff, the young lady helped me move a piece of furniture around in my car in the rain thank you so much.

OLLIE S. | Overall Experience |
Clasificación:

I want to Thank the manager and staff at the U-Haul Rental and storage Co. located on W. eight mile in Southfield, MI. The service was excellent, above average for more than 3 years. Thank you!

TAMMIE D. | Overall Experience |
Clasificación:

Very helpful always there to assist. Secured my items for years with no damage. Definitely would use again.

eudora w. | Overall Experience |
Clasificación:

It's amazing how I no longer need services at the facility anymore BUT I still want to go there to visit John King because the customer service is always spectacular. I LOVE THIS LOCATION!!! Dora Ward

Warren Eugene S. | Overall Experience |
Clasificación:

Outstanding management and staff

ANN K. | Overall Experience |
Clasificación:

The on-site manager John is fantastic! Always ready to help!!

PAUL W. | Overall Experience |
Clasificación:

Very good experience.

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