My only issue that I had was the door was hard to open. It was rusty and very stiff and I had a hard time opening it on several occasions. Also, there was a roach in my storage room once, but I know that is not your fault. I left a Handy Cap shower chair in the unit because I didn't want to toss it and hopefully someone can use it.Clara C. | Overall Experience
Customer Reviews for U-Haul Storage at 8 Mile
Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The General Manager( Ashley C.) went over and beyond to make sure I had everything I needed. In these crazy and uncertain times it was nice to be greeted with a friendly smile and service. Never a long wait, supplies always available. I am a returning customer Anita M. | First Impressions
El cliente no dejó un comentario.JOHN WESLEY P.
Please train the customer service representatives on specific requirements for this location such as they ONLY take major credit cards! Very frustrating. The staff at the location was very nice, apologetic and friendly.MAURICE LAVELL N.
The staff was very helpful & did a really good job helping me find a storage that fit all of my stuff..Thank youErica W. | Overall Experience
Extraordinario servicio al clienteANTHONY JACK D.
El cliente no dejó un comentario.Jamaya H.
Great service.LANISE VERNELL B.
Take pictures of the truck that was damagedDONNY RAY K.
El cliente no dejó un comentario.Felix D.
El cliente no dejó un comentario.CARMEN RENEE N.
My experience at U-haul over the years have been good with customer service and the unit. I would recommend U-haul storage on 8mile to anyone who's looking to store their belongings.KETRONE B. | Overall Experience
El cliente no dejó un comentario.Tammy M. | First Impressions
The front desk clerk was amazing!! Thank you for your awesome customer service!Jasmin S.
El cliente no dejó un comentario.GERALD EDWARD G.
El cliente no dejó un comentario.CHRISTOPHER LYNN G.
Well done. unsureFONTAINE JACOB S.
El cliente no dejó un comentario.KAREN DENISE S.
El cliente no dejó un comentario.Dajuan J. | Overall Experience
El cliente no dejó un comentario.CAROLYN ANNETTE W.
El cliente no dejó un comentario.Angianina R. | First Impressions
El cliente no dejó un comentario.STEPHANIE ANN R.
El cliente no dejó un comentario.Michael I.
El cliente no dejó un comentario.Johnraymond Z.
Nothing my experience was without any speed bumps or issues like it should beAnthony C.
Ashley was very professional explained everthing that I needed to know friendly patient with a smile polite very quick and swift on her feet Eccellent serviceYvonne B. | First Impressions
El cliente no dejó un comentario.diamond c. | Overall Experience
I completely loved the two guys that helped me move in and out this was my first time renting a unit and I didn't know anything about it they were so kind and patient with me I 100% recommend renting with them . I will only go here if I need a place to rentDANIELLE ROXANNE C. | Overall Experience
El cliente no dejó un comentario.YVONNE ELIZABETH B.
No improvements needed. Entire staff was very nice, explained everything very well, very great sanitation done to truck, quick/fast service & drop off. The teams energy was just amazing.JERANIQUE DELANA F.
John the representative handled my transaction quickly and efficiently. He even left a courtesy VM to let me know I could pick up the truck early if I wanted too. Will definitely use this location again.RITA A.
El cliente no dejó un comentario.SCOTT MAURICE W.
El cliente no dejó un comentario.wunika a. | First Impressions
Great staff and very informativeBRUCE MAGEE C. | First Impressions
John king Is a fantastic manager. He's really got that place running smoothly. Hopefully he'll be the manager there forever, as I'd hate to see that place fall back to the state it was in before him.DANIEL B.
El cliente no dejó un comentario.latessa g. | Overall Experience
GraciasKAMIRA F. | Overall Experience
The facility/ staff were very courteous, professional and helpful every time I visited the site. ¡Gracias!Curtis M. | Overall Experience
El cliente no dejó un comentario.TOMMIE ARTHUR D.
Ashley Carson is the best thanks for everything!!!!Jonathan S. | Overall Experience
Staff was very friendly and kept me informed on the details of my account and storage unit. I am very satisfied with my experience at Uhaul and will continue to do business with this company and will recommend U-haul to others as well.Tamyria S. | Overall Experience
the store manager is excelentTERESITA ANN C.
This a great facility the staff is extremely friendly and will go above and beyond the call of duty to help. Thank you John and your great team I had a pleasant experience at your facility.brandi e. | Overall Experience
Not overcharge customers when your company asks the customer to do them a favor by bringing the truck back before originally discussed. Then not lie about who's the manager. Or if uhaul wants to speed things up and summarize the agreement then make the customer sign it without reading it then they should at least explain all the possible charges you could face. I will be discontinuing all further business with uhaulAQUILA P.
The staff was helpful, personable, and knowledgeable. I will definitely use UHaul again.Kevin F.
El cliente no dejó un comentario.TRACY J. | Overall Experience
El cliente no dejó un comentario.Lisa M.
Really friendly and helpful!STEPHEN JOSEPH H.
The storage facility and suggested unit met my needs. The staff was always kind, considerate, understanding and helpful. I felt appreciated as their customer. Will use their service again should the need arise.Karenjanice S. | Overall Experience
Thank you for providing great service.mary S.
This most recent visit was much better than when my wife tried to rent a truck just a week prior. She reserved the truck at this particular location but when we arrived to pick it up, we were instructed to go to a totally different location. This left us totally confused! The location to pick up our truck last time was at a this dump that was supposed to be a car wash on 7 mile. The young lady (CeCe) wasn't wearing a mask, the place was filthy and had flies circling our heads. The lady was nice but the truck made me nervous! The engine light was on and the tires were bald. Upon returning the truck, there was no way to pull up where the truck was picked up because everyone and their mother was hanging out therein front! Not to mention I almost rear-ended a passerby in a vehicle in front of me, stopping to chatter with the folks hanging out. We had to drive through the alley to return to the truck. If I didn't have to do that I would have been exactly at the deadline time. Such a horrible experience! I would only patronize the location I went to on 8 mile, and definitely not Shine Car Wash on 7 mile in Detroit!!!William M.
We were continually pleased with this facility and the kind, patient, helpful staff! We couldn't have asked for a better experience!susan m. | Overall Experience
NOTHINGCORAL MICHELLE W.
El cliente no dejó un comentario.ronni t. | Overall Experience
El cliente no dejó un comentario.CHRISTINE E.
El cliente no dejó un comentario.CAROL C. | Overall Experience
El cliente no dejó un comentario.paula j. | Overall Experience
No commentSYLVESTER WAYNE L.
Professional.. Very helpful and accommodating! Thank you so much!!TANIKA DYANNE-HU L.
El cliente no dejó un comentario.CHRIS ALAN D.
We were so impressed and grateful for the efficient, helpful and kind staff at the facility! After hours of frustration trying to reserve a vehicle, we were not very hopeful that we'd have a pleasant experience when we arrived. We couldn't have been treated better - the 2 people that helped us - giving us water, offering another unit if needed, pleasant attitudes! We are so appreciative, and will recommend this storage facility to everyone!susan m. | First Impressions
El cliente no dejó un comentario.DEWAYNE ALONZO M.
John was friendly and very helpfulShirley W.
El cliente no dejó un comentario.dalissa D.
El cliente no dejó un comentario.ANNISHAFAYE R.
Manager was very informative and very nice.CIERA LACY W.
Simple & efficient drop off process. Friendly & professional customer serviceLUCETRY BIANCHI D.
El cliente no dejó un comentario.NYESHA AYONA S.
El cliente no dejó un comentario.RAMONAVALERIE-AM R.
John is a wonderful guy. Great customer service!Sujata P. | First Impressions
El cliente no dejó un comentario.Terrence H. | First Impressions
El cliente no dejó un comentario.William W. | Overall Experience
El cliente no dejó un comentario.cody s. | Overall Experience
El cliente no dejó un comentario.Amber B. | First Impressions
El cliente no dejó un comentario.WILLIAM JAAMAL S.
El cliente no dejó un comentario.Dominick H.
Nothing but great feedback for this location! Very polite staff and the general manager was super nice and welcomingDominique H.
The only disappointment was the missing moving supplies. Online I ordered a dolly when I arrived at the facility I was told they were out of the Dolly I ordered but I could upgrade to the $10 Dolly. I did the upgrade only to find the wheels were busted and its been difficult getting a refund.brandi e. | First Impressions
El cliente no dejó un comentario.Deena H.
Excellent service. Thank you.ZEBORAH HAMPTON H.
El cliente no dejó un comentario.JARREAU JOSEPH G.
Very straightforward and exactly what we needed.cody s. | First Impressions
El cliente no dejó un comentario.Alecea H.
El cliente no dejó un comentario.Deanna W.
Customer service was very friendly and knowledgeableASHLEY CHANNELL M.
Great experienceCELESTE NESHAY T.
Nothing, everything was first class!!!! Jon was great!!ANGELA PATRICIA M.
John is an amazing person; he was very courteous, friendly and knowledgeable. If I had any concerns, John would do his best to help me in any way he could. He would alert me as to what to do to not be charged extra fees, give suggestions on which unit would be best for me in order to lower my monthly rates. Thank you John for the YEARS of service you so kindly gave me!arnold c. | Overall Experience
El cliente no dejó un comentario.WILLIE EARL C.
El cliente no dejó un comentario.Angel J. | First Impressions
El cliente no dejó un comentario.paula j. | First Impressions
El cliente no dejó un comentario.Kyle H.
El cliente no dejó un comentario.beverly a. | First Impressions
Continue to do the sameROSLYN D S.
El cliente no dejó un comentario.DENITA RENEE P.
El cliente no dejó un comentario.Suzanne P.
El cliente no dejó un comentario.Shellie B.
El cliente no dejó un comentario.Nicolesherri M.
El cliente no dejó un comentario.Nakishia G.
Greatmaurice g. | Overall Experience
El cliente no dejó un comentario.Jonathon R.
I chose the right place to goMicah C. | First Impressions
Yes this is a nice and clean place and manager is very pleasant person.Diamond M. | First Impressions
They guy in the front is EXCELLENT! I forgot his name but he has always been the best since day one. If I ever move back to Detroit and need a storage I will definitely be back.Taiwan P. | Overall Experience
El cliente no dejó un comentario.Johnanthony M.
El cliente no dejó un comentario.Barbara S.
Mr John, manager was always available and very helpful and pleasant..... thank you uhaulGia B. | Overall Experience
My representative there at the U-Haul place was John which was very helpful I deal with him all the time great guy good employeeLuther B. | Overall Experience
El cliente no dejó un comentario.katherine p. | Overall Experience
The man that helped me was awesome thank youTina C.
I just had to remind them not to charge me for a $20 dollar fee and I told and they said they forgot and I told manager wavid it. However I move out in my grace period and they was about charge a new mothly storage and I has give friendly reminders. I move out already so I not going to pay for service I'm not getting and I ask for a email receipt this time and I would not take no until I got one. I'm like that with every one I don't want no mistakes Bill's that not mine to effects me later if I want to rent again to haunt my pockets. And I video and took photos I was clean and it documentary the time. And I check out with manager I am no longer with me John king franchise manager there I left clean out .apr 7 was rent due I move out April 9 2020 in grace period so I good but check you emails because April 11 I was email talking about I owe 20 late and I call and he said he for who I was and want due rent of 60 and together that would of be 80 and that was unfair i told hello really i am Martinez you even told me my name before...I'm good I am aggressive nature i clear it to my satisfaction.Diamond M. | Overall Experience
Like I said I've been dealing with John over that location for years very nice guy very helpful keep up the good work JohnLuther B. | First Impressions
Representative was well informed, efficient & fast!Angelique L.
El cliente no dejó un comentario.Sharon J. | First Impressions
although there was an issue, they let me know before I even noticed and kept me updatedZoae M.
El cliente no dejó un comentario.Igor A.
The customer service at this location from John was exceptional!!!! He went above and beyond and I will be back to this location whenever I need any moving services because of him!! Thank you John!Rachelmelinda B.
The site seems to be a little small with only 2 parking spaces. Also, because of the size, it can accommodate only a couple of your products, which put the customer at a disadvantage. Nevertheless, the worker was extremely helpful and accommodating. Because of his helpfulness, I hate not to be able to recommend the facility. But that has nothing to do with him.Annamarie F.
The management in this location need to respect their customer more, try to be more responsible and professional and not to yell and hung up the phone on customer.Louayadib-Ablaha J.
Very Good Experience!marida b. | Overall Experience
If I ever need to store anything again I will come back to this location. Friendly service and the grounds Inside and out are spotless.LaQuitsha M. | Overall Experience
Great customer service!Lisa R.
The manager was awesome. Really nice guy and proactive.Justin G.
El cliente no dejó un comentario.Donaldlee S.
El cliente no dejó un comentario.Rochelle L.
Truck was not running so goodRonaldhoward L.
N/CTRACYE J. | First Impressions
El cliente no dejó un comentario.Norman J.
The manager is very professional and helpful. If I ever needed a storage unit again, I would choose this location.GORDON B. | Overall Experience
John the General Manager is Amazing, Never had an issue he couldn’t addressSean B. | Overall Experience
El cliente no dejó un comentario.Jon L.
John is amazing! His knowledge of the facility and ability to effectively communicate realistic options made the process both easy and efficient! The premises are clean, organized and user friendly.KAMIRA F. | First Impressions
joe/ john was amazingLatonya F.
Though I am a mid Western girl. This little shop had that down home country welcoming and hospitality. Thanks for all the help in making this new experience a comfortable one??Angenetta I.
Excellent service. Very helpful.kimberly w. | First Impressions
Staff was very friendly and worked with me on everything!Shanita D. | Overall Experience
John was extremely helpful. And willing to address and assist with any concern I had. Always pleasant and courteous. I would definitely recommend this location to others.Carla M. | Overall Experience
Manager was very friendly the service was great and the site is very clean and maintainedLindamarie S.
El cliente no dejó un comentario.Roderick M.
JOHN AND HIS STAFF ARE OUTSTANDING.TRACYE J. | Overall Experience
El cliente no dejó un comentario.Jeffreymathias S.
I was very satisfied there's always room for improvement I just can't think of any.Cheryl M.
This is not me I truly dont know how this person was able to pick up a truck with my address rent the truck that was slated for us then I had to go to another location so it put me behind a hour of what I needed to moveBrittnee P.
John is the one reason why I have rented from U-Haul from that location he is the ultimate customer friendly person I've ever met and I will always go to that location as long as John is there!james J.
John and his team were always helpful and always honest. It was a pleasure doing business with them.Abram B. | Overall Experience
Jeff and his staff was wonderful throughout the entire experience. His customer service was simply outstanding and he always went above and beyond.Joseph P. | Overall Experience
The experience was great. Staff was knowledgeable, professional, and courteous. I have no complaintsFaye P. | Overall Experience
El cliente no dejó un comentario.Alecea H.
El cliente no dejó un comentario.Felicia W.
Absolutely nothing the employees at this place are amazingSharaina G.
El cliente no dejó un comentario.Cheryl D.
John your professionalism far exceeds what I expected. You were extremely accommodating, timely in responding and generous in customer service. The facility was always clean and accessible. 5 starsPam H. | Overall Experience
No further commentDellastine N.
John King was exceptionally courteous and helpful. I enjoyed the experience.Kourtney T.
They did job in helping me get storage unitJerome J. | First Impressions
This is the best location I have ever used. The staff and manager are helpful, knowledgeable and friendly.Terrell C.
El cliente no dejó un comentario.Charles T.
Very pleasant experience from beginning to end. Mr. King is wonderful, he took the stress out of moving in, storing and moving out. Thank you and continue to be great.edith h. | Overall Experience
El cliente no dejó un comentario.KYENNE H.
El cliente no dejó un comentario.Denyelle C.
John King was very friendly and fair and informative. Great communication With me. John and the staff are great people. John Rocks!Peter K. | Overall Experience
John and his team are great. Extremely professional and helpful!ANN K. | First Impressions
El cliente no dejó un comentario.Fred S.
John is an amazing personCARMENLITA T. | Overall Experience
Hi, Very Professional And The Human People That Works Hard. Peaceberlinda j. | First Impressions
Top Notch Serviceandrea h. | First Impressions
Think You!! Mr. John King. 100% And Staff See U In The Future. Peaceberlinda j. | Overall Experience
John is awesome , I give him ⭐️‘S across the board.Angela G. | First Impressions
Very polite and friendly I would definitely recommend a friendLAILA J. | Overall Experience
The best uhaul I have ever been to.CLIFTON W. | Overall Experience
John was awesome and a huge help in an emergency situation I was having. He went above and beyond to accommodate my large household full of stuff and I am forever grateful!Chimere W. | First Impressions
John King is the best always courteous and professionalJAMILLAH T. | First Impressions
John King gave the best service. This is best and only storage facility I would use.montalvo h. | Overall Experience
G'Morning The Staff Was 100%. Greatful. Peaceberlinda j. | First Impressions
John King was very helpful and provided great guidance. Very good customer serviceMaureen C. | First Impressions
Mr. King gave exceptional customer service! He was friendly and knowledgeable. I am satisfied with the service I received with the exception of the unexpected monthly increase in storage rates.Melissa M. | First Impressions
Front office is professional, friendly and kind.Quentin D. | Overall Experience
Mr king is amazing. Everyone knows this. Seasoned and loves his work. Great location.Kwasi A. | Overall Experience
I was very Thankful to get a storage with this facility very nice staff & the place was very clean & well maintained highly recommend!!!andrea c. | Overall Experience
Listen, I want to thank you guys for great customer service. John King was the best. He was always courteous and nice to us. We really appreciate it.cora B. | Overall Experience
John was great. Other staff very helpful.Judith K W. | Overall Experience
Very Nice and professional/ friendlyLATOYA N. | Overall Experience
Both the manaher at the ben white austin location and the manaher at the 8 mile detroit location were great. I highly recommend both and thank them for their service. They helped make my trip smooth.Kwasi A. | First Impressions
John King goes above and beyond whats expected!jacob a. | Overall Experience
Very warm and friendly atmosphere.Barbara W. | First Impressions
John King is very helpful! Professional makes us comfortable. We will highly recommend going to John King!Peter K. | First Impressions
Uhaul Rep extremely knowledgeable and very helpful. Excellent service and accommodating. Will use again and tell friends!Pam H. | First Impressions
John is always fantasticTRACYE J. | First Impressions
Incredible staff. Above and beyond friendly. I was treated like a friend verses just someone to make money off of.natalie w. | Overall Experience
Everything was as promised. Thanks!Adam S. | Overall Experience
Very good serviceKiana M. | Overall Experience
I really appreciate.getting into my storage....a little with the door...but john wad very helpful in making sure it was secure......VIRGINIA B. | First Impressions
Satisfied above all of my expectations. Management worked just great.HERBERT S. | Overall Experience
The staff was awesome and provided EXCELLENT customer service. The facility was always clean. If needed I would definitely use Uhaul Storage again.Lisa A. | Overall Experience
noneraina s. | Overall Experience
The manager was very kind and accommodatingLAURIE T. | Overall Experience
They were very professional!!mariama B. | Overall Experience
John and his staff are efficient, thorough and customer friendly. They go above and beyond what's required. Excellent customer service. I had no doubt that my things were safe and secure. Bravo!!!tyrone H. | Overall Experience
It was a very good experience.Melanie J. | Overall Experience
Yvette was very nice and professional. Also she was very knowledgeable about products and services. Great job yvette!!!lauren a. | Reservación
I got excellent servicedemona h. | Reservación
Entire staff was very Professional Customer and Knowledgeable of there job. Definitely inform other people's.Herbert G. | Overall Experience
Outstanding Customer service. Very clean Facility with Great security.Herbert G. | Reservación
Staff was friendly and helpful!DAVID P. | Overall Experience
The staff was very helpful, courteous, and understanding. They were very knowledgeable, and helped to make my transition as smooth as possible.Maliaka S. | Reservación
Your representatives were very helpful and knowledgable. The first month free was AWESOME. It helped my budget, funds were depleted. Friendly guys here and at your Joy Rd store.leah r. | Reservación
We were greeted in a professional manor, shown the unit we wanted and was informed that it was not the size we needed. The gentleman than showed us a larger unit, explained the rental options.Camilla R. | Reservación
Excellent service! Thanks for all your help!Benita G. | Overall Experience
There’s nothing bad to say I will use this storage again and recommend to other people to use it to .....angela w. | Overall Experience
I’ll def recommend this location to anyone service was perfectSANTRELLA B. | Reservación
John is absolutely the best!! He makes this part of life better and not embarrassing.KAI P. | Reservación
John is a great manager.John B. | Overall Experience
John took the time to find us a unit after the one we were suppose to have was not available. The place was clean organized and all the staff where friendly and helpful. Could not ask for more.Ian S. | Reservación
Clean environment clean establishmentSherita W. | Reservación
Wrong information far as renting out a unitIyona H. | Reservación
GraciasLela S. | Reservación
Great customer service and clean facility.LaQuitsha M. | Reservación
Greatbrandon g. | Reservación
I had a great experience with the 8 mile storage very clean friendly and Helpful Staff, the young lady helped me move a piece of furniture around in my car in the rain thank you so much.alicia t. | Overall Experience
I want to Thank the manager and staff at the U-Haul Rental and storage Co. located on W. eight mile in Southfield, MI. The service was excellent, above average for more than 3 years. ¡Gracias!OLLIE S. | Overall Experience
Very helpful always there to assist. Secured my items for years with no damage. Definitely would use again.TAMMIE D. | Overall Experience
It's amazing how I no longer need services at the facility anymore BUT I still want to go there to visit John King because the customer service is always spectacular. I LOVE THIS LOCATION!!! Dora Wardeudora w. | Overall Experience
Outstanding management and staffWarren Eugene S. | Overall Experience
The on-site manager John is fantastic! Always ready to help!!ANN K. | Overall Experience
Very good experience.PAUL W. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!