Unfortunately the cost is too high for the units and they do not work with you after being with them for such a long time
SHEILA N. | First Impressions
Customer Reviews for U-Haul Storage at 19th Ave
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Drug Paraphernalia all over (I have pictures) Gate broken most of the time Dopers roaming all over the place Vomit, urine and feces on walls and on ground People living in units Poor camera coverage Unit broken into and tons of items stolen and damaged. You will be hearing from me. Jordan Cook 4054133353
Jordan C. | Overall ExperienceWas called out because they said my unit was broken into. Drove over an hour to find out it was the unit next to mine. Had to drive over an hour to get there so just decided to just close it with gas prices the way they are now it was an expensive mistake.
ROSEN M. | Overall ExperienceI need to know how I can get access to my unit after hours? Alot of the time I don't get off work until after hours.
BRIAN O. | First ImpressionsVery nice guys working for you guys and very good price I'm so very happy
Debbie M. | First ImpressionsNot being able to get a person at the actual location on the phone was maddening!! Waiting on hold for 20 minutes just to talk to a distant service-center person who is powerless to do anything having to do with my immediate location-needs is intolerable. Never again will I be using uHaul for my future storage or hauling needs. Goodbye forever.
SAMUEL T. | Overall ExperienceNot only were people living out of thier storage units and it was the most disgusting location I have seen, but the service rep, Courtney Schwenck, was one of representatives I have ever dealt with. Her flipped attitude and disregard to the people in front of her made the experience tha much worst--i'd rather cancel the unit at this location and sit in a U-Haul full of belongings while trying to find new storage rather than stay to deal with Courtney and the location in its entirety.
MAXINE A. | First ImpressionsThank you! These folks made what was a horrible move into an enjoyable one . First time that's ever happened. Thanks againoo
Anthony G. | First ImpressionsEvery thing good!
Justina W. | First ImpressionsA Lady by the name of Tommica was very helpful showed me the sizes of storage, along with the price range. With the holidays being here soon. I felt no stress and worries about hidden prices. Gracias.
Karen T. | First ImpressionsNeed to update the access hours on your website. Reserving the space and racing down to the office to do the paperwork ended up being a huge waste of time. I was walking out to go to the space when the U-Haul employee informed me that it locks down at 7pm. Website said 10pm. Got my money back and I am extremely disappointed.
Lisa V. | Overall ExperienceVery helpful checking in and returning trailer.
ROSEN M. | First ImpressionsThank you Courtney for being of great help in my move to Arizona!
MICHAEL B. | Overall ExperienceThe staff was good and friendly
Mary G. | First ImpressionsAwesome and friendly
RICHARD M. | First ImpressionsGreat job Courtney! Thank you, Michael Bullion
MICHAEL B. | First ImpressionsThe staff were very helpful
Alberta G. | First ImpressionsStaff never knew what they were doing. Always had to wait to talk a manager Or come back when they were working. Actually had to take time off of work to do this. most recently The clerk advised me that I was owed a refund and she would try to get it done for me. She didn't so I had to come back and talk to a manager and manager advised I wasn't eligible for refund. Complete waste of time period. So I left to work early for no reason. Would not recommend this location. Very poorly run.
STEVE E. | Overall ExperienceIt was my pleasure renting the space. Everything was perfect. I felt safe and enjoyed the experience. I vote U-Haul as number one place in Phoenix.
margaret f. | Overall ExperienceGuy didn't know what he was doing much less the unit he sent us to was locked. But good otherwise
Jessie C. | First ImpressionsSecurity gate was broken on several occasions, auto bill pay did not work every single month despite reaching out for help from customer service.
Joshua D. | Overall ExperienceAngel took care of everything! He was professional, friendly, knowledgeable, and it was a positive experience! Thank you Angel!
Marisa C. | First ImpressionsThe outside area was open when coming to the security aspect & the outside area of my particular facility was very dusty.
Johnathan H. | Overall ExperienceBad part of my 4 years with uhaul was that I never knew who the Genial Manager was, a new person starting every 6 months. Because of the GM issues I just started going to Angel or April for anything I needed or had issues with and not even bothing with meeting another new GM to just Have to do it again 6 months later. So only reason for me i rate 5 stars is the staff who ran that store the time I rented there and NOT the fill in GM's they'd send in who were horrible at the most basic thing in business CUSTOMER SERVICE!!!! 5 stars goes to April who I remembered staying after 8pm on a Friday when I called to get some help with the gate not working for me. Or the 3 times I got in a hurry and forgot to lock my locker, April called me to ask if I knew it was unlocked and then she put a lock on it for me and every single time that happened she save me from getting my stuff stolen because it was untoched & safe because of April every time. April 5 stars Angel 5 stars Uhaul's fill in GM's and hiring dept 1 star
LEE K. | Overall ExperienceThe lady sent me to the whole wrong building. And I called back. I was hold hold the whole time while took the agreement out. Found out out the correct building unloaded ,what things I had. And when I was done, I was still on hold.
Valquit M. | First ImpressionsVery easy to rent the storage space we needed. Manager was friendly and very helpful.
Donna H. | Overall ExperienceMy original order 721030-00109918 was for a 5' x 15' x 8' Drive Up I made on 07/20/2021 and then when I get there today find out they did not have it available and I had to go with a 5x10 which is significantly smaller than I needed but didn't have the time to find a location with it. Poor customer service and honestly last time I'm working with U-Haul.
Douglas or Thomas B. | First ImpressionsStaff guy was super friendly and quick
Winter P. | First ImpressionsAngle needs to be FIRED
David J. | Overall Experiencesettled my units to move out....per the manager at the time...new manager months later call me a ghost unit...i thibk your just looking for more money. i settled!! why months afterwards calling me and telling me they will auction my stuff. there is no stuff.
Ghost U. | Overall ExperienceThe staff was friendly and knowledgeable, they got me right in to my locker. The were fast with the paperwork and explained everything professionally, I would rent from them again!
Douglas B. | Overall ExperienceTruck was out of alignment, constant pulling and bumpy ride and an un safe truck. Realized that 5 hours into a 30 hour drive. Front tire blew out and it was shockingly scary and they ended up replacing the two front tires. 5 stars for your roadside assistance but the truck was still not safe to drive.
Jason N. | First ImpressionsSuper friendly and extremely helpful staff. Gracias
Elizabeth S. | Overall ExperienceI would not change anything working with uhaul
barry s. | First ImpressionsI was extremely unhappy with my storage unit. The price for the unit I was renting was ridiculous for the size of the storage unit. I honestly wish I never rented this unit. Online they didn't even have pictures of the units all the had was blue prints which is okay but the unit wasn't even the size that the blue print showed. I wish I had my $64.49 back. Also, the lady who helped me told me that the access to the units were 7 to 7 but on the website and on the paperwork I received say 24 hours access. She said " it's 24 hours in you own a business and you have to have proof. The gates will lock at 7pm. If you haven't left then you'll have to call the number at the gate or wait for another car to enter." They should mention that on the website so people don't get confused. Last but not least, I got a drive up unit and I couldn't even drive up to it because if I even tried I would have broken my side mirrors off of my car. I wouldn't recommend the storage unit to anyone. I am highly disappointed because I don't have the money to try to find another storage unit.
Haley H. | First ImpressionsUpon arrival they did not have the size of storage unit I reserved online. I had the truck full and movers with me. I had to wait an hour to get my unit while paying movers. They then tried to get me into a smaller unit. My items would not fit in a smaller unit. They then gave me the next biggest size unit that cost more than the one I needed. They gave me a free month and said I would just pay the rate for the size I wanted. When doing paperwork the young kid at the counter said I would have to talk to Manager about that even tho the manager knew and was out cleaning the unit they were giving me. The lower rate was not locked in and my paperwork states I have the higher rate. It is still not resolved but I needed to get my items in storage and the truck back to a different location. All in all a stressful situation and one the could have been avoided. The system is in shambles when you reserve but don't get your unit.
Tana C. | First ImpressionsThese units had not been clean in stairwells. There was urine in a 3 jugs meaning it Andy been cleaned in days. The unit itself is great. Smells good will keep my things safe.
Elizabeth E. | First ImpressionsThank you for the amazing service provided from customer support, Winslow, and Phoenix agents/locations. I appreciate each one of you for making my move very easy!!
gregory s. | First Impressionsthe manger was the top of my whole month yesterday he not only help me get into a unit he helped me save more money and time and he was so resourceful I loved his vibe he even offered to help since I was alone and a women I found that amazing respectful it men like him that thisxworld needs more if and business need more of he and his rep at this location deserves bonus and aawaard for all around client customer service
Barbara Denise G. | First ImpressionsI like how everything stay the same for the last 8 month that I had the storage. The things were good and stay clean.
Yoanet J. | Overall ExperienceYour Manager, Richard is a Pro!
David J. | First ImpressionsThe reason I chose U-Haul facility was because it said it had 24 our access to the units. But it does not!
April M. | First ImpressionsQuoted price and booked online. Was told zero dollars. Cool. Got email to come in and sign. The gentleman at the desk made it seem as though he was doing me a favor by giving me a month free, then proceeds to tell me how he "can't wait til all the mask stuff is over, Texas and Florida did it and we are next. It's just like the flu, flu kills bunches of people all the time... " Im just trying to get a storage unit... and he is alone today, I will have to come back another time to get access to my new unit. The experience was not only inappropriate but concerning. I don't want to hear about covid opinions and I want to be able to access my unit. Guess I'll be seeing you all in a few hours again.
Courtney S. | First ImpressionsSo the staff in the office are very friendly and helpful however the storage facility off 19th n Hatcher is ridiculous. There are too many narrow turns and is very hard to maneuver around with a trailer.. What I do like is that I have 24 HOUR access because of business relations.
Roger L. | First ImpressionsRichard was the best! He was extremely helpful,professional, and kind. I'm so happy I chose U-haul for my storage needs. I will be back when I need packing supplies and propane. Thank you Richard!
kim d. | First ImpressionsThe new GM Richard is really doing a great job bringing back the storage facilities to being a nice safe place to store your stuff or house your inventory for your small business. The clean up he's done since taking over has been incredible. Spending money to to make sure security cameras can actually see people who might be trespassing and prosecute them shows those who might think about doing something a second thought knowing those cameras got a huge upgrade
Lee K. | Overall ExperienceThank you for the Professional Staff that assisted me..
Rodney D. | Overall ExperienceLast year I had my storage broken into a lot of my belongings were stolen and my T.v and other Electronic things I never got nothing back but you guys decided to raise my storage so how can I be happy when you guys our greedy it's a pandemic and I still have to more then I should be .
Jane Y. | First ImpressionsVery pleased overall except for the amount of homeless ppl that that live there after hours. While they didn't harrass or bother us in any way, it did get kind of Scarry for a female by her self.
Maryke S. | Overall ExperienceLet me first start by saying getting ahold of the direct location is ridiculously difficult. I called customer service 3 times and nobody could connect me. I set up a reservation for my boyfriend to move his stuff into storage, when he arrived at the storage place he was told he wasn't listed on the reservation EVEN THOUGH I had called ahead of time and spoken to CS and was told that his name was on the reservation and they'd even notate it in the system so there'd be no issues. Then when they finally allowed my boyfriend access, he went to the storage and there was a note on it stating that access was denied due to non payment...obviously they gave us someone else's storage who hadn't paid their Bill. I'm extremely frustrated that it's this difficult but I'm expected to pay $84 every month. Can't even use the dang unit. I won't be doing this again.
Emily B. | First ImpressionsOnline was misleading when reserving my unit. It was not clear that the first month was only if you rent a truck. Wasn't expecting to pay $100!when I showed up at the office.
Jaime C. | First ImpressionsMy storage was broken in to and alot of my stuff was taken and no one at all could tell me anything at all and couldn't even tell me when it happened and that's why I moved what I had left there somewhere else that's more safe and that has good security that works.
luis a. | Overall ExperienceEmployee stole my dead mother's belongings from our unit. This facility allows homeless people to live onsite which makes and unsafe environment. I have video of an employee going through a unit that lock had been cut due to non-payment. This same employee had at least 15 other storage customer keys that they had because they cut the original. I e sent an text to the General manager and Regional Manager and they did not
EARLINE B. | Overall ExperienceGreat manager!
KAHLIL S. | Overall ExperienceI was disappointed to find out I currently do not have access to my storage 24-7 as it is advertised... Because of people wanting to live there -out of storage spaces... To not have an employee there on site 24-7 would make it difficult to enforce certain rules. Hopefully Uhaul will be able to get on top of this issue so people like me who work weird hours can have that 24 hour window to get in & out.
Lynda D. | First ImpressionsOverall great experience. However, there isn't anything that stands out as exceeding expectations. It worked for the 11 months I was there. Didn't run into any issues.
stefaine d. | Overall ExperienceExcellent staff at this location
William J. | Overall ExperienceTried in October to transfer credit card & storage unit to my daughter who is Deaf was impossible. We live in San Diego. Calling U-Haul and getting to speak at to a real person takes on average 45 minuites. U-haul has no way for a deaf person to communicate with U-Haul remotely. My daughter was finally able to drive over to Phoenix and clean out the storage unit and close our account this weekend (about a month later). Call me for details at 619-855-8083 if you want details.
Jack F. | Overall ExperienceThe two workers were awesome but the storage facility was not up to par
Anna K. | Overall ExperienceThe people are great but the outside storage is horrible im sure rats run rapid in this facility. Get a truck find storage elsewhere
Anna K. | First ImpressionsI would give the storage 5 stars but I took a stat off for the difficulty pulling in and out of the parking lot. 19ave is a very busy street plus it's a main street running down the valley with bus route and the light rail.. there needs to be another way to pull out of there other than at the crazy weird light.. add a separate entrance & exit access and it would be my favorite storage hands down
Danielle H. | First ImpressionsI hated to close out my unit but I had to down size from 2 storage units to 1 storage but I would tell all of my friends about ya'll on 19 ave is the best secured place to go
Roxianna A. | Overall ExperienceUpon move in, people were living in their storage units. When addressing the concern for safety and security, the staff ensured me that they'll resolve this. This was not true and for the sake of securing my property, I obtained additional insurance coverage after smelling gas upon every entry to my storage unit, there's trash everywhere, drug deals happened repeatedly and drug dependent pedestrians access to the premises. Unfortunately, the location is not safe and up until my move out date(a year plus later), people are still living out of their storage,etc. To make matters worse, upon moving out the 24hr access to storage was changed without notice resulting in an inconvenient attempt to access my storage unit. I will never utilize this location or recommend it to anyone.
Khamillia H. | Overall Experience*It saddens me that I had such an awful experience the lasew days I had a storage with this property. I had literally 72 hours to move out and almost with no notice, had I not gone in there myself. My gate key almost NEVER worked, I had gotten locked in the property, alled the office, used the call button much to my surprise no answer for almost 2 hours which is why I was asked to move out. Crazy I was charged for 24 hour access that I wasn't even allowed to use at times. I had to n pay though, there is a male who n lives on site who is absolutely the rudest individual i have ever met. I wouldn't recommend this property to any I ne, oh did I mention l the units that get broken into and noone sees shot. Althiugh theree was one nice lady who worked there. Just one
Alexis B. | Overall ExperienceThere is an Employee and I think her name is April who lives in one of the storage units seems to always have access along with her friends that live in their units but a lot of us business owners can't get in to our units. I think it's funny she has access to always open the gate when they claim the gate is completely broken but not for her it always works. IF YOU HAVE HAD A BREAK IN I WOULD LOOK INTO MAYBE AN INSIDE JOB WITH HER ALWAYS BEING ABLE TO GET HER AND HER FRIENDS IN AND OUT WHEN CLAIMING THE GATE IS COMPLETELY BROKEN!!!
Lee K. | Overall ExperienceMy unit was broken into and nobody seems to care!
BRIAN M. | Overall ExperienceAngel did an awesome job coordinating my storage move!
Terah K. | First ImpressionsThe only negative I can even say is that when we drove up to the storage facility there was only a sign telling us to go online to reserve and pay for a unit??? This was going to have us on our way to a different storage unit until we spotted a U haul sign across 19th Ave and down a ways...we then thought okay we will ask there....They then were able to sign us up for a storage space...had we not decided to drive across the street we would have ended up going elsewhere. You need to POST A SIGN so people KNOW where to go in person to rent a unit. When we got there the service was great!
Lorelie O. | First ImpressionsThe elevator never worked. It should NOT take that long to fix a non-functioning elevator for people who have upper level units. The units always smelled like pee. There were always rats. This storage has a rat infestation problem. I know they tried to reduce it but it was still prevalent
marco c. | Overall ExperienceStore General manager Alex ,Excellent service I appreciate that
JOHNNY S. | First ImpressionsI would NOT recommend this uhaul to any one, My locker was broken in to because the clerk behind the counter gave a gate key card to a person that was with me when I opened my account but was not on my paperwork, I was the only one allowed access yet they gave a key card to a person and thus causing my personal belongings to be stolen. The manager Alex was not helpful with any part of this whole process. This place has had many of it's lockers broken in to and it's clear to me that uhaul needs to fire this manager for his lack of customer service skills. A lady who had a little dog there one night had it looked because the manager Alex did nothing to keep a homeless guy who was responsible for her dog getting mauled to death by his pit bull and Alex knew the guy had been trespassed but Alex did nothing about the guy. Uhaul needs to really look in to this store and hire new employees that put the company and its customers first because Alex clearly doesn't give a crap. DO NOT RENT FROM THIS LOCATION !!!!
colten f. | Overall ExperienceStaff has been great.
Arizona s. | Overall ExperienceElevator didn't work so I had to wait for over a month and then had to hire someone to move my stuff to another locker to be able to load it up. But the staff didn't charge me for the extra locker. Very considerate. Thank you, Mike Coburn
Mike C. | Overall ExperienceGood customer service
Arcenio M. | First ImpressionsEasy and quick process
BRIAN M. | First ImpressionsWhen moving in to the second floor of the storage, the elevator did not work so we did have to carry everything up the stairs, besides that it was fairly easy and quick move in.
Robert P. | Online Move InManager needs more staffing
David J. | Overall ExperienceGreat service
SALVADOR D. | First ImpressionsSuper friendly customer service
EDGAR R. | First ImpressionsYour customer service guy did a great job.....
Jerren R. | First ImpressionsThe staff was super knowledgeable and friendly. The storage facility looks like a homeless camp people living in the small units. My husband was confronted by two people and I saw a guy shooting up.
Jill M. | Overall ExperienceNo I would not recommend this unit to anybody due to the fact of unit behind me was broken into as well as my unit was missing stuff also but I was evicted for the stuff that happened to the other uni
Justin D. | Overall ExperienceVery friendly and helpful.
Sandra S. | First ImpressionsYour manager picked on me the whole time I was there. Also said no dogs allowed. I saw at least 4.
Missy Ann R. | Overall ExperienceI really liked the customer service from the manager however one of the girls employed there is really loud and anxious when she's talking to u couldn't sit still. I had problems w the gate card & cod
Rebecca W. | First ImpressionsI was told if I turned in my storage early that I could have some money back for turning it in so we turned it in and they told us we get nothing back had I known they were lying to me i wouldve kept
Alex F. | Overall ExperienceMelody was especially helpful when I forgot to lock my unit properly. She safeguarded my unit until I could be contacted.
Larry M. | Overall Experiencei estimate that uhaul . the company owes me some money. due to unauthorized withdrawals of funds for services not rendered and pain and suffering incurred .from june thru september 2019.
Alexandre B. | Overall ExperienceExcellent customer service
CHARLENE B. | First Impressions.
TIM M. | First ImpressionsThank you very much
DAVID B. | Overall Experienceclose to my house and decent price
Andrew H. | First ImpressionsN/C
GREGORY O. | Overall ExperienceI need to come back today and get my unit back if possible Pete 6024879160
PETERJOHN D. | Overall ExperienceThe Manager and staff were great and they were really helpful...Thank You
Victor T. | First ImpressionsGreat customer service clean property no bugs I can’t complain 🤷🏽♀️
Takeyha W. | First ImpressionsOutstanding service across the board. Mason and his staff were helpful and understanding and I would definitely recommend them to my friends and family in Phoenix
ROBERT S. | Overall ExperienceMy first floor storage unit is NOT accessable by car. I was forced to drag all my belongings more than 30 feet just to reach the unit. I will NOT recommend this facility to anyone.
Christopher W. | First Impressionsok
juy p. | Overall ExperienceMason & April. Very professional, courteous & efficient dispute the fact they got slammed fro. The moment they opened the doors! Gracias
Dora C. | First ImpressionsTons of units with a few skinny lanes. There was a commotion in the unit next to ours. Looked like a lady was on drugs and having an episode. That's about par for the area, but the service is great!
Jacob V. | First ImpressionsSo far, so good! Everything has been very smooth up until this point. Your assistant manager moved me through the entire process, very quickly. You appear to be on top of your game! Good job! - Adam
Adam F. | First ImpressionsOn every level
Victor H. | Overall ExperienceService was amazing. If I ever need storage and/or a moving truck I will definitely be back.
JASMINE T. | Overall ExperienceThe customer service at this location was very good and helpful. I noticed that each employee desired to offer a very helpful and friendly approach to customer service. God Bless You
Travis R. | First ImpressionsExtraordinario servicio al cliente
Robert P. | First ImpressionsThanks to the crew in Phoenix for prompt and polite service with positive attitudes towards all of us in line or shopping. I felt appreciated as a customer and will come back to this U-Haul again!
Toni K. | Overall ExperienceGreat customer service & Mason corrected immediately & showed me the difference in storage space the rep over the phone signed me up for vs what I really needed. I will definitely go back in future.
JASMINE T. | First ImpressionsGood friendly people
GREGORY O. | First ImpressionsLike the way I was greeted and how fast and easy it was done I also like the security cameras as day security I hope to be able to do long term thank you for your services uhaul 19 Ave
Charles M. | First ImpressionsI love this UHaul store. Mason and Katie are great. I would highly recommend this UHaul store to anyone. It is the only place I would go.
Jan F. | Overall ExperienceAbove n beyoud. Took care of us in heart beat
Philip C. | First ImpressionsHave no other comments.
LINDA D. | Overall ExperienceGreat manager helped out with everything.
Alexander B. | First ImpressionsMason was amazing, great customer service
tamara v. | Overall ExperienceAlways been friendly and helpful.
Shane F. | Overall ExperienceI'm very satisfied with Uhaul and the staff
steve a. | Overall ExperienceThe gate was broken (unable to enter) once. Usually it took several card swipes to open the gate. Other renters encouraged me to tailgate the open gate. The unit was nice and clean though.
Katherine W. | Overall ExperienceVery helpful staff. Easy to access the facility. Convenient location near the freeway
Maged A. | Overall Experiencewell Maintained and secure. we did not see even 1 bug as we moved out after 7 years of storage, very surprising.
JOSHUA C. | Overall ExperienceMason & crew were very helpful in getting me set up & returning the 4'x8' trailer I rented. I wish they would've communicated when they put a disc lock on my unit but everything else was great.
Heather L. | Overall ExperienceRecommend this site to everyone. It's great n the people are great.
TAKELA B. | Overall ExperienceThey were very helpful
Kendra C. | Overall ExperienceThis is worst facility I have ever rented from!! Absolutely horrible customer service! To the point of insulting me on two different occasions. So many problems, not enough commmet space.
Randy Y. | Overall ExperienceI really appreciate your business as well i don't know what would i have done without your services thanks again uhaul
melissa d. | Overall ExperienceI never could access gain access with my card I always had issues even if I feel was paid but conveniently other people I wash go in and out all time the gates were never locked conveniently when it w
Shannah s. | Overall ExperienceWhen we arrived out access key did not work. Once we got a manager's assistance our storage room that was assigned to us was in use!!! Too many people dropping the ball at this Uhaul!!! Get it togethe
reshon h. | ReservaciónI had a very good experience at the u haul
Christine O. | ReservaciónThe staff was very helpful and I appreciate the free month of storage
michelle b. | ReservaciónVery pleased...
Roberta F. | Overall ExperienceI dealt with the same person both check in and out. Don't know his name but he was very nice and extremely helpful. Very happy with the experience.
Richard P. | Overall ExperienceOne of the few facilities where the units offer interior lights, an excellent feature for people like me that required 24hour access and need to be in and out late at night. No flashlight needed
Richard R. | Overall ExperienceI'm sorry. I called and cancelled my reservation the day after I made it. Please make note of this. Gracias.
Kimberly F. | Reservación.
Donlad M. | Overall ExperienceNever
Hope M. | Overall ExperienceWhen I tried to advise of move out I was told to return my lock and my gate key. I don't even live in that area anymore. Then you call me and bill me because I can't get there. Nope. Never again.
Pamela D. | Overall ExperienceGood people and sevice
elvand w. | ReservaciónNo additional comments necessary. Everything was handled very professionally.
GREGORY P. | Overall Experiencenice place
james c. | Overall ExperienceNINGUNO
DENNIS C. | ReservaciónNINGUNO
DENNIS C. | ReservaciónNever again.
kimberly f. | Overall ExperienceI gotta tell you Rodrico and his crew are top notch. I came in the store in a bad way needing a storage unit for a month and a van and they took great care of me. I highly recommend these guys. Gracias
ROBERT S. | ReservaciónReally appreciate the stuff Thank you all
Ruben R. | Overall Experiencehad a good experience
Andrea S. | Overall ExperienceI was evicted during my first month yet u just now closed this! Your staff are all idiots. I was continually harassed by them because of their wrong doings. I will never do business at 19th ave again.
Veronica K. | Overall ExperienceMelody and Rico were friendly and helpful!
LORABEL A. | Overall ExperienceI moved out the day before my next bill was due and I was so happy that they didn't charge me for that next month because I was cutting it close
coty l. | Overall ExperienceIssues with gate repair one day
Bob C. | Overall ExperienceA+ service..thank you
Brian E. | Overall Experience👌🏼👍🏻
Joe H. | Overall ExperienceAll staff was professional and friendly. Thank you everyone.
Bonita A. | Overall ExperienceMy storage space was burglarized and a few items were stolen. I was not satisfied that a thorough investigation was conducted. There was a way for my unit to be entered. I showed it to an employee. :(
JAMES R. | Overall ExperienceA little better at customer reaction would be nice and more staff on hand to assist your customers.
David Y.