Customer Reviews for U-Haul of Zanesville

2052 comentarios

618 S Pine St   Zanesville, OH 43701
(S Of Main St)

(740) 454-8521

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(740) 454-8521

618 S Pine St
Zanesville, OH 43701
(S Of Main St)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

KAVEH A. 
Rating:
5.0

Nothing

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Wipe down interior

JENNY H. 
Rating:
3.0

The trailers left turn signal did not work. Otherwise the trailer was clean and operational. The previous renter might not have known the light was not operational or they might have forgotten to tell the employee when returning it.

RENEE B. 
Rating:
5.0

Customer did not leave a comment.

ELLEN P. 
Rating:
1.0

I got over charged ..... I got charged 24.10 then an additional 49 and no one will answer the phone

CHELSIE K. 
Rating:
5.0

Had a couple problems with the cargo van we rented (nothing serious), & the gentleman that checked the van when we returned it was extremely polite regarding the situation. I've rented thru U-Haul many, many times throughout the years, & this was the BEST U-Haul store! The Cargo van rented was extremely comfortable & smooth for a drive straight to Florida & back within 36 hours, from Ohio.

CYNTHIA C. 
Rating:
3.0

Customer did not leave a comment.

Emmanuel R. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

WAYNE E. 
Rating:
5.0

Customer did not leave a comment.

ELLEN P. 
Rating:
4.0

Customer did not leave a comment.

Billy S. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
4.0

Customer did not leave a comment.

chad C. 
Rating:
5.0

Nothing. Travis who issued the equipment is top notch as well as Robbie the general manager who checked the equipment back in and adjusted my final bill.

Anthony Z. 
Rating:
5.0

Customer did not leave a comment.

TREG S. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY R. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

Carl F. 
Rating:
5.0

Keep doing what you're doing because I enjoyed my experience there

TONY W. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Always friendly staff at this location. Have never had an issue with any vehicle rental.

CANDACE R. 
Rating:
5.0

I think this facility needs to be relocated to a larger site for increased services...storage and more.

david R. 
Rating:
5.0

It was top class, so I won't know how to answer this question.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA B. 
Rating:
5.0

Friendly and fast service.

DAVID B. 
Rating:
4.0

As soon as I pulled up. Employee was out assisting me.

ARMANDO R. 
Rating:
5.0

Robbie was very very helpful and courteous More than at any other location we've been to. Great experience there

ROBERT R. 
Rating:
5.0

Employees are always extremely friendly at this location, time and time again!

Craig H. 
Rating:
5.0

Both Tia and her coworker were extremely helpful. Went above and beyond to help me with questions I had about zanesville and the courtesy extended was a fantastic.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

angela S. 
Rating:
4.0

Staff is friendly and accommodating. I recommend them without hesitation or reservation.

PAUL Q. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY M. 
Rating:
5.0

Customer did not leave a comment.

Kaleb V. 
Rating:
5.0

Excellent service, clean store & rentals, friendly staff. Two thumbs up for the Linden Bridge warnings posted every where!

KASSEY M. 
Rating:
4.0

Customer did not leave a comment.

ALECIA M. 
Rating:
5.0

Customer did not leave a comment.

Terry R. 
Rating:
5.0

My visit went very well from beginning to end. Very friendly service and truck was clean and in great condition. Very please with this U-Haul location. Thank you for a wonderful experience

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

SHAWN E. 
Rating:
2.0

Lady at location was nice and tried her best but the location had the trailers stacked up like sardines. It took almost an hour to get trailer off lot after hookup during to other trailers and trucks being all over with no room. Trailer was muddy, smelled very musty but after we finally got it out there was no way to get a different one without it being another hour delay.

Linda K. 
Rating:
5.0

Customer did not leave a comment.

Joshua N. 
Rating:
4.0

Customer service tried to reserve me a truck and a trailer and wanted to charge me almost 50 dollars when I didn't like the price i stopped in and talked to a guy he helped me with my reserve for a trailer with no money down

RICKY W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Michel P. 
Rating:
5.0

Customer did not leave a comment.

MAURICE M. 
Rating:
5.0

Customer did not leave a comment.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

MARK Z. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA B. 
Rating:
5.0

Customer did not leave a comment.

Andrea A. 
Rating:
5.0

Customer did not leave a comment.

dale G. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Robert John M. 
Rating:
5.0

Gentlemen working at the location was very helpful

DENISE S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

lisa P. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA D. 
Rating:
5.0

Customer did not leave a comment.

CARL L. 
Rating:
5.0

I had an overall great experience. My only complaint was with the mobile check in and pick up of the truck. Upon checking in, it required more contact information and or documents that I didn't have with me. I was able to get what was needed but it took longer than I planned. I'll be back, just better prepared.

David M. 
Rating:
5.0

I had absolutely no problems. Robbie Saunier was great to work with from the very first contact. He was helpful and answered all of my questions with ease and a pleasant demeanor!!

BETH T. 
Rating:
5.0

Customer did not leave a comment.

ROSA G. 
Rating:
5.0

Customer did not leave a comment.

ROBBIE S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
2.0

Honestly I think this place over charges, I rented a uhaul for 8 hours from this place and they charged me almost $170. When I rented a bigger truck for a longer period of time from the Lancaster uhaul location I saved over $100. I think these folks definitely over charge for sure!!! I will not rent a moving vehicle from there ever again.

Jessica A. 
Rating:
5.0

Customer did not leave a comment.

SHERRY S. 
Rating:
5.0

Customer did not leave a comment.

TERESA K. 
Rating:
5.0

Nothing I can think of. You guys have this down to a science.

CURTIS B. 
Rating:
5.0

The owner od the UHaul location was very nice and professional. The equipment was in fine condition and the whole transaction went off with no problems I would highly recommend using UHaul in Zanesville

SCOTT R. 
Rating:
5.0

Best location I have used and continue to use for my Uhaul needs. The manager is on top of his game and makes the customer experience great!

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

ROBBIE S. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Musk Cty B. 
Rating:
5.0

Customer did not leave a comment.

Kacey W. 
Rating:
1.0

I have used this location once before but will use another location next time. I traveled from one home in Zanesville to another, exactly 15 min from one another and thats it. They said I traveled 50 miles, there was no possible way. I think they read the odometer wrong but still I was charged for more miles than used.

CHRISTOPHER T. 
Rating:
5.0

Customer did not leave a comment.

Corena E. 
Rating:
5.0

Customer did not leave a comment.

Edmund B. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Everyone was very professional and kind!!!!

Mary S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT K. 
Rating:
3.0

Customer did not leave a comment.

DON D. 
Rating:
5.0

Great Customer Service.

WILLIAM H. 
Rating:
5.0

Overall an awesome experience from top to bottom. The staff was friendly and extremely helpful! The vehicle was clean and well maintained. The cost was very reasonable.

CRAIG H. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

The lady was very professional and respectful and kind and friendly and smiling. She assisted us in making the right choice on things.

CHARLES P. 
Rating:
5.0

I was able to rent a pick up truck quickly and efficiently the same day! It really helped me to get a small project done in a hurry! Robbie and his staff are always very friendly!

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

RANDALL K. 
Rating:
4.0

Customer did not leave a comment.

HEATHER B. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
4.0

Customer did not leave a comment.

CARL C. 
Rating:
5.0

Jordan and Robbie was really helpful and easy to work with. We would recommend this U-Haul location along with the U-haul U-box again. Easy, reliable and can't beat the price. xx

Amanda G.  |  Overall Experience 
Rating:
5.0

Our uhaul pod arrived nearly a week before expected, which was fantastic! The staff was very quick about having it ready for pickup and it couldn’t have been a better experience for our move, thanks!

kathy S.  |  Overall Experience 
Rating:
4.0

The facility was very busy with customers when I went to pick up my U-Box, but the staff still took the time needed with each customer to sort problems and meet everyone's needs. I was impressed.

Timothy O.  |  Overall Experience 
Rating:
5.0

The staff here are awesome! After moving cross-country 4 times in 6 years, they are the best Uhaul store I've experienced!

Stephanie F.  |  Overall Experience 
Rating:
5.0

After a really rough go-round with Uhaul during my cross-country move, Robbie and the rest of Zanesville U-Haul were AMAZING-Robbie even personally delivered my receipt to my work! Super awesome ppl!

Stephanie F.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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