Over charged even after gas was put back in unit. Unit was parked on a slant but was still quoted as filled.Michael H.
Customer Reviews for U-Haul of Zanesville
Zanesville, OH 43701
(S Of Main St)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I had no problems with the Pine Street pickup location. Problems started in Warrensburg, MO when the UHAUL/towing company took my trailer from private property without the property owner's or my permission while I still had 2 days left on my rental. I was charged an extra $1031which was refunded but not before overdrawing my checking account. The field manager called to tell me I was required to pay the towing fee in order to get the trailer back. (I rented the trailer in Ohio for a move to Missouri and was returning it there as well to save money on the rental price) In our conversation the field manager said I could leave the trailer in Missouri and I would not be charged for a one way trip if I paid the towing fee ($75). I agreed because it is easier to drive hundreds of miles without towing. Still, I am angry that this situation even occurred. It feels like extortion, having my trailer stolen then having to pay money to get it back, when I did absolutely nothing wrong.KATHLEEN M.
Fast and friendlyTAMMY P.
El cliente no dejó un comentario.ELWOODALLEN W.
El cliente no dejó un comentario.LEE H.
I wish that uhaul would have a store location closer to north Zanesville.FREEDOM H.
El cliente no dejó un comentario.Sonia D.
El cliente no dejó un comentario.Luis R.
El cliente no dejó un comentario.MOLLIAN M.
El cliente no dejó un comentario.Joe S.
Well run shop. Equipment (cargo van) was new and worked perfectly.STUART S.
I need better service about the money prices instead of telling you one thing and charge another. So no I'm not to happy with that.BRITTANY B.
Everything was quick and perfectROBERT D.
Excellent and professional employees.FLOYD M.
El cliente no dejó un comentario.DENNA G.
El cliente no dejó un comentario.ROBERT D.
El cliente no dejó un comentario.REX JAMES B.
El cliente no dejó un comentario.MARK A.
El cliente no dejó un comentario.Rebecca B.
great to work withJohn D.
This was just a local rental thank goodness not as long distance. the drivers side door would not close properly. I would close it and when started to drive it had door open alert. Would pull hard to close and still wouldn't latch properly had to take several attempts before it would latchSTEPHANIE C.
El cliente no dejó un comentario.NEAL S.
El cliente no dejó un comentario.DANNY I.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Richard R.
The inside of this truck smelled horribly of cigarette smoke. It was disgusting.JARED W.
I use this store exclusively for all of my rental needs and propane refills. Great staff.SHAWN M.
El cliente no dejó un comentario.Corey C.
Robbie the manager there is awesome he went above and beyond to help me and get me on the road fast thank you RobbieHobart D.
Everything was greatELIZABETH N.
El cliente no dejó un comentario.Richard D.
Make sure your vehicles heat actually worksTAMMY P.
El cliente no dejó un comentario.AUSTIN B.
El cliente no dejó un comentario.ROBERT R.
Getting registered was very quick and easy. I would recommend this facility to all my friends.RICHARD C.
Robbie was very efficient and customer friendlyTHOMAS S.
El cliente no dejó un comentario.JUDE P.
He finished my paperwork because everything I did was online. The bad thing about everything online is getting your questions answered before you start. How much fuel did they say? How many miles, etc.PAUL R.
El cliente no dejó un comentario.MICHAEL S.
Attendant very friendly and helpful.KELLEY D.
Absolutely the best, easiest rental. Great customer service.DEAN M.
Staff was courteous and efficient! Just keep doing what they're doing!SAUNDERS L.
I enjoy their assistance hooking and unhooking the trailer they've always been very friendly different guy rent it to me this morning then checked in both were professional I've dealt with Robbie for many years didn't see him today but he's always providing excellent service.RICHARD S.
El cliente no dejó un comentario.JEFFREY K.
El cliente no dejó un comentario.MICHAEL C.
A more comfortable seat for a waiting customersteve C.
El cliente no dejó un comentario.KEITH B.
El cliente no dejó un comentario.Myra E.
El cliente no dejó un comentario.James D.
Treat customers with dignity and respect.JUDY W.
El cliente no dejó un comentario.DONALD JACKSON J S.
El cliente no dejó un comentario.JON G.
El cliente no dejó un comentario.BARBARA D.
El cliente no dejó un comentario.Connie T.
El cliente no dejó un comentario.Justin D.
Need a larger facilitie!GERALD B.
El cliente no dejó un comentario.JOE B.
Super customer serviceLINDA M.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.TERRANCE M.
El cliente no dejó un comentario.DEBORAH B.
El cliente no dejó un comentario.edgar M.
El cliente no dejó un comentario.KATHERYN F.
Not satisfied that we were NOT reimbursed for the Appliance dolly as we DID NOT order it. WE ORDERED and NEEDED a Utility Dolly. Additionally, we felt robbed when we were not reimbursed for the extra Fuel left in the tank as it only had 1/4 tank when we rented it and we brought it back with close to half a tank. It should have been full when we picked it up! I call this theft! We should be reimbursed for the overage of fuel and credited for the dolly charge!Sharol P.
El cliente no dejó un comentario.DOUGLAS S.
El cliente no dejó un comentario.JEFFREY S.
El cliente no dejó un comentario.DAVID F.
The truck needs a turn up. Ran crappyJOSEPH M.
El cliente no dejó un comentario.ADAM K.
El cliente no dejó un comentario.Terry R.
El cliente no dejó un comentario.WILSON H.
Very nice employees and a very impressive shopMICHAEL B.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.KIMBERLY M.
There were two guys there when we went to pick up - however neither one was inside despite there being only one other customer on the lot. The wait time inside to get started was about 10 min which seemed excessive given they had two employees- drop off was much quicker and efficient.ann H.
El cliente no dejó un comentario.TERRENCE S.
Get a free day rental after so many times.NICHOLAS S.
El cliente no dejó un comentario.VERNON M.
I'm not sure much you can do. Every part of experience was positive.DONALD E.
There's nothing you can do to improve because everything is good every time appreciate the good serviceJOHN G.
Get cushions for the bench other than that everything was excellent very fast serviceBrian J.
Extraordinario servicio al clienteERICA W.
maybe have more trucks available near my locationKEVIN F.
El cliente no dejó un comentario.TIMOTHY H.
El cliente no dejó un comentario.WALTER G.
The employees were awesome and politeCHERYL W.
Robbie does an awesome job! Thank you!!PAMELA K.
El cliente no dejó un comentario.ROBIN B.
El cliente no dejó un comentario.ROBERT S.
They are super nice people and very professional quick in and quick outMARK D.
Fast and friendly service.DAVID B.
Nothing, my visit here was perfect. I will use them again. Thank you to the manager who helped me.Jack S.
Very satisfied and the in person customer service was phenomenal!Zachary G.
I remembered Travis was my last rental in 2018. It's always a good thing to be able to retain people. He was just as professional as last time. GraciasWalter L.
El cliente no dejó un comentario.KELVIN G.
El cliente no dejó un comentario.RUSSELL H.
The manager was very nice and professional.DONALD W.
El cliente no dejó un comentario.JUSTIN H.
Well the trailer wasn't clean and the website for after hours return was a pain in the ass we wasted about 30 to 40 minutes trying to contact someone to let them know it wasn't letting me on the website to return it cause it said I needed a code which I didn't have and it kept telling me my ID and or password was incorrect.WENDY M.
El cliente no dejó un comentario.PAULA M.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!