We dropped off vehicle and it was inspected with no issues.MARTIN L.
Customer Reviews for U-Haul of Westside
Albuquerque, NM 87102
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CRISTIAN J.
El cliente no dejó un comentario.Lawrence S.
John Garcia was very thorough and professional.SHASHANK G.
El cliente no dejó un comentario.CHRIS JOHN F.
El cliente no dejó un comentario.PETE S.
El cliente no dejó un comentario.LISA C.
El cliente no dejó un comentario.GREGORY B.
Drop off was prompt and friendly.TORE L.
Good customer serviceDENISE T.
El cliente no dejó un comentario.MANUEL M.
Always PerfectELIAS R.
Staff was professional, courteous, and informative. Great job, thanks.VINCENT M.
El cliente no dejó un comentario.George R.
Be more informed about one way rentals from city to city.VICTOR S.
El cliente no dejó un comentario.CHERYL A.
El cliente no dejó un comentario.JOHN C.
great service; clean vehicle; good value. Thanks Westside U-haulARTHUR O.
El cliente no dejó un comentario.WILLIAM H D.
El cliente no dejó un comentario.SHANNON M.
Both guys that helped me were very nice, helpful and attentive.MIGUEL V.
El cliente no dejó un comentario.Sahidul A.
I am 72 years and they have great customer serviceDIANA L.
The staff person was personable and provided excellent customer service.KEITH B.
very friendlyPeggy Q.
Nice and helpful staff, efficient process. Equipment worked well.KIMBERLY R.
El cliente no dejó un comentario.Eugene H.
El cliente no dejó un comentario.ROBERT H.
first reserved on the princeton location. went to pick up the unit and the manager stated that the reservation had changed. i was not notified of this and had to go to another facility to pick up. no communication of this to me until the manager at the other location told me.RANDALL G.
I've rented 2 vehicles from this location in the last week and both times, the requested equipment was forgotten, one time I was still charged for it.JACOB K.
El cliente no dejó un comentario.Kaleisha F.
El cliente no dejó un comentario.BRANDON L.
El cliente no dejó un comentario.JAMES P.
El cliente no dejó un comentario.MARK M.
El cliente no dejó un comentario.Dina A.
I took a 15 ft truck on rental for a day. I wanted to take it one way from Albuquerque to Rio Rancho 15 miles. The total came $155. Before signing the contract i asked what if I get it back at same location? They said it will be almost same not much difference. So i sogned one way contract. Dropping off at same location would have costed me $30 rental+$30 for 0.99cents a mile+ 14 protection + $7 dolly + Tax = max $100. But i ended up paying $50 more all because I believed what they said. Next time I will be very careful. Please think carefully before signing contract at this location.VISHVANATH S.
I was charged afterwards for gas when the van was returned with the same level of gas in the tank. I thought about calling and complaining but then decided that the $10 was not worth my time or the aggravation. The van interior smelled funky.GUILHERME B.
El cliente no dejó un comentario.alan W.
El cliente no dejó un comentario.DRUSILLA P.
The staff at this site were very professional and nice to work with. I would definitely rent from this location again.TERESA M.
Great location with great staffRobert R.
El cliente no dejó un comentario.jose L.
El cliente no dejó un comentario.DEBRA B.
Service was god!DEB E.
The owner was great to work with. No problems at all with any of the employees. My issue is that the trailer I rented had drug paraphernalia in it but the employee was nice enough to mop it out before I left the location.ALAN G.
Great rental, staff very courteous and competent. Have used them before and will again!!Sam Z.
El cliente no dejó un comentario.Brian A.
El cliente no dejó un comentario.MICHAEL A.
Did not appreciate your afternoon return agent, Angelo, and his very poor customer service attitude. Not the interaction I want or will ever give those people at that location the opportunity to give me bad customer service EVER again. I am an over twenty year customer of U-Haul and have never had a claim or anything I've done on my end to cause problems for your organization. I have overpaid and fueled your trucks over the required amount so many times, Ive lost track of my genorosity to your company. Two bored guys upon return made my experience with you and the end of my day very unpleasant!PAUL Z.
I went to the one on Coors Blvd to reserve truck which is a lot bigger but had to go to one smaller. So small that I didn't even have a place to park my personal car.PHILIP J M.
Friendly, fast service. Couldn't ask for more.DALE R O.
El cliente no dejó un comentario.OMAR M.
El cliente no dejó un comentario.CHERYL S.
Awesome service!DELANO W.
The workers John and Angelo were both very professional and courteous. Both were very knowledgeable about their job and hooked up the trailer so well that I didn't have to adjust it like the place I rented previously. I will definitely recommend this store to friends and family. P.S. great job training John and Angelo UHAUL!!!Lawrence C.
El cliente no dejó un comentario.Kaleb B.
El cliente no dejó un comentario.CHRISTOPHER B.
Helped us change a drop off location at the last moment. More than accommodating to meet our request and provided great customer service from the 800 number to the pick up and the drop off.ISIDRO G.
El cliente no dejó un comentario.THOMAS B.
El cliente no dejó un comentario.ROSALIA B.
I won't be using Uhaul again because I have rented at least 5 times in 2 months with no issues. The new additional verification is an unnecessary waste of time for customers with established history. ENOUGHPam S.
El cliente no dejó un comentario.MICHAEL W.
John was very helpful.BEVERLY H.
El cliente no dejó un comentario.RICHARD JON C.
The sales associate was nice and helpful. The location is a little awkward.MARCELLA A A.
El cliente no dejó un comentario.RONALD R.
The customer should be informed of pickup location changes in advance. Uhaul can change pick up locations at will with no credit for additional miles from your preferred location.DEXTER S.
It was very busy when we got there first thing in a Sunday. There was only one employee, however another one arrives while we were there. So seems like he was running late which caused the initial process to take along time, however it was an overall good experience.AMY B.
Very helpful staff.MICHAEL B.
El cliente no dejó un comentario.Claudia N.
Don't appreciate the non- disclosed amount of $20 for using the night drop box. Didn't see that charge until i saw statement.MARIO J.
Charged for an entire extra day.Justin F.
Dropping off the car was terrible. When I used the browser to complete the return, the website kept saying that they couldn't see my location even though my location services were on in my phone. I downloaded the app and shared my location, but then I wasn't able to add a photo of the fuel gauge and odometer. I tried to add it 10 times or more and wasn't able to. This was extremely aggravating. I was finally able to get the location to work in my browser, but I have no idea why it worked. The app was extremely frustrating and disappointing and made the return process completely awful.NADEZHDA L.
El cliente no dejó un comentario.RONDA L Z.
It's so tinyAMANDA JANE D.
El cliente no dejó un comentario.Will A.
El cliente no dejó un comentario.Cheryl A.
Debbie, the customer service person who helped us was outstanding!!! OMG! She really helped us get exactly what we needed and took the time to let us knowBRIAN O.
El cliente no dejó un comentario.RELDA G.
There was only one employee working and he did his best to help everyone.Robert A.
Dudes working in the office were cool as hell and super helpful.Juan S.
Prep vehicle BEFORE customer arrives!!! In our case the dash indicator reveal a LOW tire pressure.! As this was addressed I noticed a nail in the tire. The solution was for me the customer to call roadside assistance as no one in your shop could repair the tire!! Regardless of the horror story your employee did make things right in the end...thxJon B.
More great customer service at this end of journey too. Very helpful and efficient. ¡Gracias!Kim P.
El cliente no dejó un comentario.Craig D.
better friendly staff would helpâ€¦customer service needs improvement BAD..Unsatisfiedveronaca D.
El cliente no dejó un comentario.Gregg F.
El cliente no dejó un comentario.TOMMY P.
Grea customer service!MARI A.
El cliente no dejó un comentario.ANDREW N.
Fuel gauge on the van I rented was not accurate & the dealer made no corrections for it.KENNETH R.
El cliente no dejó un comentario.Paul N.
El cliente no dejó un comentario.DENNIS MICHAEL C.
El cliente no dejó un comentario.BRADFORD L C.
El cliente no dejó un comentario.LORI A B.
Quick & easy. We'll equipped.Anthony G.
El cliente no dejó un comentario.John N.
El cliente no dejó un comentario.SHANNON E M.
El cliente no dejó un comentario.Brandon N.
The unit had hay in it from a previous rental. It did not affect my rental and upon return they did not ask me to clean unit.SAMUEL S.
Servicios adicionales en esta ubicación
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