Customer Reviews for U-Haul of West Saint Petersburg

3,561 comentarios

4020 66th St N   Saint Petersburg, FL 33709

(727) 344-3988

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(727) 344-3988

4020 66th St N
Saint Petersburg, FL 33709

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

paul G. 
Clasificación:
1.0

Too much to type. Maybe someone else experience at this location is better than mine, but when I rent from here, it's always some type of issue, I will no longer rent from this location again...

JAYLEENA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN S. 
Clasificación:
3.0

The most important thing would be to make sure the manager does not cough in people's faces. The next important thing would be to keep the trucks better maintained. We rented one to drive across the country. The truck was in terrible shape. Even the windshield wipers were awful.

GWENDOLYN G. 
Clasificación:
4.0

Although the amount of equipment available and staffing seems sufficient at this location my experience was sub par. I selected Mobil pickup, but upon arrival the site said no equipment was assigned to my reservation so I had to go inside, have them scan my license, answer some questions on the credit card machine and then pay again with my card. The vehicle was advertised as being clean and sanitized (due to covid times we live in) but was obviously not. The dash was dusty, the passenger seat had a handprint of dried mud on it as well as various small debris throughout the truck that wasn't vacuumed up. This truck also smelled like smoke and I noticed where there used to be a no smoking sign in the cab is now an advertisement for uhaul self storage. I vacuumed the truck when I got home and wiped it down with some Clorox wipes which after using 8-10 I decided wasn't enough based on how black they were. I proceeded with a damp rag and some simple green. The rags were black. This truck was disgustingly dirty. For being a 2020 model year with low miles it almost seemed like it'd never been cleaned. The truck also had a minor misfire so it doesn't seem like the vehicle has been well maintained either. Upon return to uhaul to return the truck the guy outside said leave the key in the door and we'll get to it when we get to it. No receipt, no confirmation that I dropped it off and am no longer responsible for it. I understand covid has changed the world and workplaces are short staffed, and staff in general are not happy due to being overworked and under paid. I'm leaving 4 stars because everything was tolerable to me except for the dirty cab of the truck.

TYLER K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRA R. 
Clasificación:
3.0

Document the damage to equipment or don't rent it with damage. Train your employees on the proper way to mount a car on tow dolly

EDWARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICK B. 
Clasificación:
4.0

Truck had high mileage and was sluggish.

DOMINICK R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
5.0

Transaction was easy and staff was helpful.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINCOLN B. 
Clasificación:
3.0

I was suppose to pick up at a different location they didn't have my truck so I got sent to this Location and they did not have all equipment I needed. So I had to get the truck and take it back to the other location to get the equipment needed.

Tyler G. 
Clasificación:
4.0

Trailer had not been swept out. First only 1 attendant on staff so we had to wait a while, then the manager came in and it went very fast after that.

VICKIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis T. 
Clasificación:
1.0

please call me 727-678-2775 the truck had a drivers license left in it, the passenger seat belt was inoperable, the passenger visor fell off, when i rented the truck I told the center associate that i had to drive to orlando and back and he assured me that the cheapest was was to rent daily with mileage, and the total was 397 and i just looked up the charge form tampa to orlando one way is 91. I am extremely frustrated and will take other action if this is not resolved

ROGER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

peter B. 
Clasificación:
3.0

26' truck was good. Gas mileage was poor @6 mpg. Trailer had low tire pressures and no running lights. Had to fix lights in my front yard after hours. Best part, had a tire blow out on trailer in Louisiana and only took 3 hrs from time I called to time I was on road again, GREAT!

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
5.0

Both Check-In and Check-Out were super simple and convenient. The employees are very kind and patient. I'll always use this Uhaul for rentals.

ANGIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

N/C

WALTER M. 
Clasificación:
5.0

Nada

george S. 
Clasificación:
5.0

All staff were very attentive, fast and very helpful!

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK C. 
Clasificación:
5.0

Joe is kind caring And thorough. I will definitely recommend this location

Deborah V. 
Clasificación:
4.0

Great experience. Quick check in and out!

Michael F. 
Clasificación:
5.0

nothing

Mitchell J. 
Clasificación:
5.0

Have a gold membership for customers that use you more often the staff is amazing

SHAWN S. 
Clasificación:
5.0

Calling uhaul not this location sends you to a phone bank god knows where, it is rediculess you get routed around an around . Such a waste if time .this definitely needs to be fixed . The truck an the people that work at the facility are great .jus trying to call sucks !!!

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayden S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH I. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

Everything was outstanding In & out good customer service hands down!!

TERRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheryl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim W. 
Clasificación:
4.0

El cliente no dejó un comentario.

megan E. 
Clasificación:
4.0

El cliente no dejó un comentario.

megan E. 
Clasificación:
2.0

After renting from this location over two years sometime having truck four days need another day get told no, have no truck available, return truck to not inconvenience anyone else, two times in a row, to drive by later in day to see the same two identical trucks I had still sitting same as when I dropped off mine, will not use this location ever again

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

Very quick and easy process.

SUSAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P. 
Clasificación:
5.0

Fast efficient friendly and full service! Everything I needed and hassle free from ordering to returning rental truck!! Thank you!

Christine S. 
Clasificación:
4.0

I don't know what to say the vehicle I have received it wasn't great engine was loud I thought it won't make it to my destination...but it did. felt little shaky overall it was good. thx

Villamaria A. 
Clasificación:
5.0

Everything about this store was amazing even the front counter associate who did my rental was outstanding. I give him and the store a A+++++ 😊

RICHARD C. 
Clasificación:
5.0

Always great customer service at this location and great staff and truck's

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO M. 
Clasificación:
2.0

I signed up for TruckShare 24/7 to avoid having to go inside and wait in line but the vehicle was not prepared for me to pick up. So I still had to go inside and wait in line.

Steven M. 
Clasificación:
4.0

Thank you to both Joe and Josh for helping us with the hitch install (Joe) and the trailer hook-up (Josh). Excellent care and customer service.

Sheryl R. 
Clasificación:
5.0

We've rented from this location and every time it's been exceptional. Helpful and kind staff, clean trucks, all the supplies you need and the price is great! You will love it -highly recommend!

JOANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dixie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

The manager (Joe) at this location along with all his staff are very professional and want to help he is for sure an asset to U-haul. I will definitely come back to this store when I need moving supplies, trucks or trailers.

CLAY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA B. 
Clasificación:
4.0

The truck so bad of smoke it was almost unbearable.

ASHLEY B. 
Clasificación:
5.0

Very friendly staff/helpful

RHONDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

Extraordinario servicio al cliente

SONJA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberley S. 
Clasificación:
1.0

U haul charged me for 12 days of having a car when they had possession of it in 5 days. So they keep charging my card. This is bullshit. Uhaul robs people

MELISSA T. 
Clasificación:
4.0

Truck was so disgusting. I was so uncomfortable I had to stop and spend money and take my time to clean. Not ok, had me so mad and couldn't drive because everything was sticky and so filthy dirty. Had no right renting this truck out. I want my money back and will continue to use this location. Dropped truck off after hours, if it was during hours I woulda caused a real problem. Most uhual stations are miserable, mean, no good people. This location has good people and good service but where probably overwhelmed with the work. Truck was absolutely filthy inside.

NICHOLAS D. 
Clasificación:
1.0

El cliente no dejó un comentario.

ASHLEY E. 
Clasificación:
3.0

Had to backup in tight uhaul parking lot. Very little help from staff.

TONY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

WESLEY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

A piece of the truck (front right quarter panel) flew off the truck while driving and I was charged $212 for that. You'll be hearing from my attorney...

RICHARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugh G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

The staff was friendly, very helpful and accommodating. A great experience. Thank you!

GAYLE N. 
Clasificación:
5.0

Attendants could not have been more helpful.

PAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREJ K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha A. 
Clasificación:
5.0

Owner Joe is the best! I travel across town to rent from him even though I have another U-Haul just a mile from me. Great service is worth the extra effort!

grant M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth D. 
Clasificación:
5.0

Quick and easy rental

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

Very friendly

MICHAEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NADIA S. 
Clasificación:
5.0

I had originally booked a truck with budget rental across the street but when I showed up they were very rude and did not have a vehicle available. I went across the street to U-Haul without a reservation, and they accommodated me very quickly. The staff was very professional and very friendly and eager to find a solution to my problem. I will most definitely recommend U haul on 66 St. in Saint Petersburg Florida to all my friends.

KATHY D. 
No se han enviado comentarios para esta ubicación.

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