Comentarios de los clientes para U-Haul of Vestal

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul of Vestal

Clasificación general:

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COBY L.
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John 14:6 Jesus saith unto him, I am the way, the truth, and the life: no man cometh unto the Father, but by me.

Mark M.
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I don't rent often but every time I've done so at this location it's been quick and professional.

Elizabeth G.
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El cliente no dejó un comentario.

John C.
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The staff were cordial and helpful.

Charles B.
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Nothing, those guys were good!

Mitchell H.
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El cliente no dejó un comentario.

Charles N.
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You can do nothing to change it my experience was very good . The people who work there were very professional and friendly everything went flawlessly thank you

Ronald F.
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El cliente no dejó un comentario.

MIRENE F.
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Thank you for everything, keep doing good work. I appreciate it.

John F.
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Excellent!

William S.
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El cliente no dejó un comentario.

Joyce R.
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This location is very professional.

Rebecca T.
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El cliente no dejó un comentario.

PHILIP M.
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El cliente no dejó un comentario.

OMAR A.
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El cliente no dejó un comentario.

Omar A.
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El cliente no dejó un comentario.

bob O.
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Great service.. knowledgeable staff! Highly recommended

Justin L.
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I chose to do contactless rental experience. The location sent me to the farthest truck in the lot at pickup. It was not in the location that it said it would be on the app so I walked around for a bit. When I returned, I attempted to do contactless but a staff approached my window and told me I had to go through the return lane. I would not have rented at this location had I known it would not have been contactless.

emory T.
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El cliente no dejó un comentario.

KENNETH B.
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El cliente no dejó un comentario.

Chris W.
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El cliente no dejó un comentario.

DENNA M.
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El cliente no dejó un comentario.

SUSAN L.
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I was very pleased with the service I got

CHRISTINEPETTIS N.
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Very nice customer service!

Zachary R.
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El cliente no dejó un comentario.

TODDMATTHEW C.
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El cliente no dejó un comentario.

DANIELS T.
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The location is wonderful and accommodating however the customer service line folks are rude and not nearly as kind! My reservation was completely changed which ruined my 2 daughters Halloween and made moving very very hard due to having to make extra trips etc. We were told we would be getting the $50 back for the guarentee you have so I am watching my account to see if it is there within 3 days like I was told and if not I am going to have to call again which I dont want to do.

LINDA Z.
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El cliente no dejó un comentario.

robert P.
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Quick and easy transaction. Courteous and professional treatment by the staff.

richard N.
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El cliente no dejó un comentario.

JEROME S.
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Nothing. Plus online registration is nice option. Saves time. Staff were friendly, professional, and efficient.

Gary P.
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El cliente no dejó un comentario.

FRANK F.
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El cliente no dejó un comentario.

TIMOTHY J.
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El cliente no dejó un comentario.

Bruce B.
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The gas tank was not full when I picked the truck up, however I am held responsible for returning it full... which I did. I was asked how far I was moving and I stated 4 miles. When I returned 2 hours later, I had driven 14. So I was charged an extra $10 and the $10 I spent to fill the gas tank from prior use was not taken into consideration. When I discussed it with the UHaul employee, he basically stated that they don't take extra fuel into consideration.

Thomas K.
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Nothing, everything went as it should.

GARY D.
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Excellent customer service. Very quick, polite and were a pleasure to work with.

Jessica P.
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The employees were excellent. Great customer service.

Nancy W.
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El cliente no dejó un comentario.

Mary W.
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Maybe show the customer where and how radio works!

bradley R.
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Have the equipment I reserved in advance at the location also hire a branch supervisor that cares about the customer

Tim L.
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Very easy to reserve online, people in store were efficient and friendly at pick up and drop off. Very smooth and professional operation!

Jon S.
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Friendly and fast service. Equipment was nice and return was after hours was simple.

Joshua M.
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El cliente no dejó un comentario.

Edward Q.
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i only use the vestal parkway. my customer rep said he was so busy AND gave me excellent service.

SUZANNE R.
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El cliente no dejó un comentario.

GANSEN L.
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The vehicle was great.

Gary C.
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El cliente no dejó un comentario.

MARIE A H.
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The representative that helped me said the dolly and moving pads were in the truck and there was none. The mileage that I was supposed to get credit for still has not been fixed and that was since Saturday. I called to see about the next show ze up truck and was told it would be almost double of what I already paid. Such a frustrating experience left message on Saturday for store manager to please give a call to discuss and still have not heard back.

Paul W.
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El cliente no dejó un comentario.

DAVIDD D.
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Dec 19 2017 I have a flat tire on 95 north in N C on your car tow dolly the wait time for help from u haul was very long this past Saturday front passenger tire blew on I was about 8 miles from your vestal N.Y. location n about 3 miles from your Binghamton N.Y. location your Binghamton location general manager was off the clock stop an change the tire for me tire blew out about 420 pm about 530 pm finally heard back U-Haul n wedsite is hard work with n 1800 phone number is useless the wait time isn't good I did call vestal location I ask for help Megan said there's nothing do help me special thank you gereral manager Jason in Binghamton N.Y. location any questions you call me 607 621 6686

Tina S.
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El cliente no dejó un comentario.

aaron O.
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El cliente no dejó un comentario.

Allan G.
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The truck had an air leak because the door wouldn't shut completely. I feel this should've been taken care of before I rented the truck. Fix it or take it out of service!

tim R.
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The 2 guys that I dealt with were very knowledgeable, helpful and professional .I was a retail manager for 32 years and would have hired them both in a heartbeat.

Gary C.
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El cliente no dejó un comentario.

Lori K.
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El cliente no dejó un comentario.

PAMELAJ H.
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U-Haul is very easy to rent from. They are polite, knowledgeable and flexible. I changed me last minute reservation pick-up and drop-off times with ease, no penalties or problems! I highly recommend them!!!

LANG JEFFREY G.
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The trailer that I rented was a little rough. Rusting edges, bent rails. Still worked but wasn't the best looking...

John J. F.
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Excellent!

Karl L.
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Much better experience that a couple of years ago -- when I felt like they were doing me a favor by renting me a truck. This time staff seemed really on top of things and quick to respond

CHRISTINE K.
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El cliente no dejó un comentario.

Heather E.
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excellent service, will definitely rent here again

James W.
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Excellent folks here, they are friendly and very helpfull.

David S.
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El cliente no dejó un comentario.

CAROL B.
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El cliente no dejó un comentario.

BARBARA H N.
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El cliente no dejó un comentario.

Peter F.
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Great customer service.

Cecelia J.
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El cliente no dejó un comentario.

JARVISANTOINE M.
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The individual who met my spouse and I as we were returning our van was not wearing a mask. I would not recommend this location during COVID-19 as some of the workers were not following protocols.

James W.
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El cliente no dejó un comentario.

George B.
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El cliente no dejó un comentario.

DIANA J.
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El cliente no dejó un comentario.

DAVID R.
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El cliente no dejó un comentario.

Mike M.
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El cliente no dejó un comentario.

JOSEPH LOUIS C.
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El cliente no dejó un comentario.

Lisa G.
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Again kind and considerate! Thank you Vestal U-turn!

linda B.
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El cliente no dejó un comentario.

Haden L.
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El cliente no dejó un comentario.

Michelle V.
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El cliente no dejó un comentario.

Stephen N.
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Service was quick and easy no hassles got my move done didn't waste time getting truck or returning it

SHAZARD H.
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great bunch of guys, friendly and professional

Mary H.
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El cliente no dejó un comentario.

SHEILA S.
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El cliente no dejó un comentario.

ANTHONY H.
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The rental was to be in Oneonta, which proved to make things inconvenient (2 days notice) to have to get a truck in Vestal. The Vestal store was great and their manager was very helpful.

Ken F.
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El cliente no dejó un comentario.

Kathleen P.
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El cliente no dejó un comentario.

Harjinder S.
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Offer in house movers

Derek M.
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Easy access in and out. Great staff and excellent customer service.

Daniel H.
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El cliente no dejó un comentario.

DARRYLW R.
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El cliente no dejó un comentario.

STEVENR H.
Clasificación:

upgrade the software for taking a photo per the 24/7 rental requirements.

Russell H.
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I had no issues with the online reservation process. Christian Tapia made the pickup and drop-off process quick and painless! Very professional!

ALANGARY H.
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El cliente no dejó un comentario.

William H.
Clasificación:

right the start of the rental they over charge my card and then overcharged me when I returned the equipment buy a lot for a wrong destination charge which I don't agree with my car broke down trying to get the truck back so yeah I did take it to a U-Haul dealership but I didn't take it to the specific one day they decided to bring it to

JOELC L.
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Christian was super friendly and very helpful

george S.
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El cliente no dejó un comentario.

frank M.
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Checked-in by Anthony Hall . Checked-out by Megan Londe at Vestal , N.Y. location . Your Staff was courteous and efficient . Small Van was exactly what I needed . Good job Uhaul .............. Frank Mayko.

Scott O.
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El cliente no dejó un comentario.

MAIREK L.
Clasificación:

El cliente no dejó un comentario.

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