Customer Reviews for U-Haul of Torrance

5,356 comentarios

24091 Hawthorne Bl   Torrance, CA 90505

(310) 378-4666

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(310) 378-4666

24091 Hawthorne Bl
Torrance, CA 90505

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

JOLENE K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY T. 
Rating:
4.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

GERALD G. 
Rating:
5.0

The equipment was in poor condition. The trailer was missing one of the holding chains and the tethers for the ramps were either missing or in terrible condition. I was also supposed to be refunded for the $5 safe travel and I never was.

TERRANCE K. 
Rating:
5.0

Helpful, friendly staff

Erick B. 
Rating:
5.0

May need to have a one way drive way so we don't have back trailers out into the street so the customer can get out

Dean K. 
Rating:
5.0

Customer did not leave a comment.

Tony C. 
Rating:
5.0

Hello I want to thanks for the service I received. All went perfect. Thanks to Francisco he was very informative and respectful.

ALEJANDRO P. 
Rating:
4.0

The left front tie down in the trailer I rented was broken. I had to go to an auto parts store in Blythe and buy some Allen wrenches to take off the left rear tie down hook and put it in the left front.

fenton T. 
Rating:
5.0

Excellent fast and friendly service. Great people. Great atmosphere. Clean and reliable equipment.

DANTE A. 
Rating:
5.0

Nothing. Service was excellent and staff very friendly and helpful.

GERALDINE V. 
Rating:
5.0

Customer did not leave a comment.

Jor R. 
Rating:
4.0

Call me

benjamin V. 
Rating:
5.0

Great service and easy

Raymond S. 
Rating:
5.0

Easy and fast service

Sergelenbat M. 
Rating:
5.0

Customer did not leave a comment.

pat C. 
Rating:
5.0

Customer did not leave a comment.

Duc C. 
Rating:
5.0

Everything was perfect. The hours of operation are perfect.

LUIS D. 
Rating:
4.0

No on-site parking is a problem. Weekend street/neighborhood parking was an issue.

Jon F. 
Rating:
5.0

Nothing

BRENDA G. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Really liked the new truck! Great service.

PATRICK P. 
Rating:
5.0

Best U-Haul rental station. Everyone is really friendly and helpful.

Jolene E. 
Rating:
5.0

Nothing, everything is streamlined and pleasant

Jeffrey B. 
Rating:
5.0

Great staff.

Don M. 
Rating:
4.0

Customer did not leave a comment.

FRANCIS R. 
Rating:
5.0

Great job, very nice employees that were very friendly and helpful. Thank you!

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Annette H. 
Rating:
5.0

Everything with the rental went extremely smooth and the truck was spotless. Thank you so much.

Shaon B. 
Rating:
5.0

All was great!

BRENDA F. 
Rating:
5.0

Minnie was very helpful and pleasant

RONALD K. 
Rating:
5.0

Good😃😃😃

CARLOS M. 
Rating:
5.0

This UHAUL is one of the best in our area even though there are a few closer locations.

ROBERT C. 
Rating:
2.0

Truck not properly maintained. Driver side mirror was defective and would not stay in position creating a major safety hazard. Very disappointing to receive such unsafe equipment!

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

JERRY M. 
Rating:
5.0

Very clean truck..fast service…and friendly. It was our first time renting uhaul and would absolutely recommend it! Thank you Torrance location!

PAULA T. 
Rating:
5.0

Customer did not leave a comment.

Masako I. 
Rating:
5.0

keep up the good work.

MARCOS D. 
Rating:
4.0

The communication around the price estimate given to me at pickup was unclear. I wasn't sure if I was being charged or just offered an estimate. Why can't I return the truck to a different Uhaul facility? The gentleman who handled my return was swift and professional. Thank you sir!

Wyatt C. 
Rating:
5.0

Customer did not leave a comment.

KAREN Y. 
Rating:
5.0

Excellent customer service that went beyond my expectations.

BRETTA H. 
Rating:
5.0

Thank you so much for your business on Labor Day, and professional work! It Really helped me!

TAKEHIRO H. 
Rating:
3.0

No furniture pads available, even though I made the reservation a week in advance. Tried to do online registration/pickup, which did not work, and I still had to go inside and talk to a service agent. Online pickup was worthless. Service agent was helpful.

JESSICA L. 
Rating:
5.0

nothing, the place is undergoing renovation and will be great.

Flavia B. 
Rating:
5.0

Customer did not leave a comment.

Stephen J. 
Rating:
5.0

Very easy rental. Thank you!

TAMARA H. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Francesca C. 
Rating:
3.0

Auto transport worked good, but one of the ratchet mechanisms was really worn out and old, difficult to operate. Had to retighten on roadside a few times too, which was a bit unnerving. Otherwise, the trailer was solid with good tires and it hauled well and was super easy to load / unload.

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

Tracy J. 
Rating:
5.0

Customer did not leave a comment.

EDIE B. 
Rating:
2.0

It was told to us by the owner that we were able to have the 15 foot truck for $30 a day plus mileage. We are paying $130. Hidden fees, etc

Susana C. 
Rating:
5.0

Customer did not leave a comment.

WITOLD L. 
Rating:
5.0

Customer did not leave a comment.

Ulices M. 
Rating:
5.0

Customer did not leave a comment.

BERNARD M. 
Rating:
5.0

The online needs much more Initially I didn't online the customer service I'm sorry to say was awful Never received a call back as was told had to call in Myself

Ellouise B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

OLIVER I. 
Rating:
5.0

Three of the four tires were in great shape. The rear driver side tire was nearly worn out and just happened to be the one that blew out when I ran over a piece of wire on the freeway. Other than that, the trailer was immaculate

mark W. 
Rating:
5.0

Customer did not leave a comment.

MOLLY D. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Alan S. 
Rating:
5.0

Check engine light came on in less than 1 mile.

EDWARD M. 
Rating:
5.0

We were assisted on pickup and return by 3 male employees who were all courteous and assisted us efficiently. Working as a team, they made it very easy to go through payment, review and pickup while making sure we had everything we may need to get the job done. They guided us through a very simple and smooth return process. Overall, excellent experience would recommend!

Matthew Z. 
Rating:
4.0

Customer did not leave a comment.

Courtney K. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
5.0

Guys where great. Thanks.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Have your truck filled with at least half a tank of gas. Gas light came on after driving 5 miles. On returns you should have an express return line only!! Waited 35 minutes on a Friday afternoon.

MILTON M. 
Rating:
5.0

Customer did not leave a comment.

DAVID J. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Cari G. 
Rating:
5.0

Customer did not leave a comment.

MARIA T. 
Rating:
4.0

the guy who took the trailer from me was very nice another employee was asking me to move after one guy told me to park where I was how did he want me to back up in a small space with a trailer attached when he wanted to go by with a van lazy ass didn't want to drive around to top it of he put a cone on purpose on the exit joke is on him I managed to go around it looser

MARIO R. 
Rating:
5.0

Customer did not leave a comment.

Lam N. 
Rating:
5.0

trailer was ready for pick up at appointed time. I had pre-registered/filled out paperwork on-line, which made getting the rental very easy. When I returned trailer next morning- the process was quick and smooth

Francis R. 
Rating:
5.0

Good Service Thanks Keep it up!!

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

AN L. 
Rating:
5.0

Customer did not leave a comment.

Elaine C. 
Rating:
5.0

Great service. Well organized and friendly staff.

Greg M. 
Rating:
5.0

Excellent customer service

Samir R. 
Rating:
5.0

Everything about this experience was great easy to rent and pickup and very easy to return. Service was great. Only thing I can recommend is possibly provide some moving and storage counseling either at the location or at the main office. I had a unique moving and storage problem that I had to solve in my own. Uhaul provided the best solution to my problem.

Bert O. 
Rating:
5.0

Customer did not leave a comment.

REY Z. 
Rating:
5.0

2nd rental this week. Both were good experiences. Thank You

MICHAEL P. 
Rating:
5.0

Conveniently located in South Torrance and Staff was Very Professional and Polite. I was In and Out in a Timely manner for Pickup and Drop off of Vehicle.

Victor O. 
Rating:
5.0

Customer did not leave a comment.

CHARLES P. 
Rating:
5.0

This location is a fine model for the enterprise chain... Look here for 'how-to' when it comes to the uhaul business. Staff is great. The lot is clean and efficient.

Ronald B. 
Rating:
5.0

Great personal service team.

DAVID M. 
Rating:
5.0

No problems. All went well from start to finish. Thank You

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

LUCAS L. 
Rating:
5.0

Both the employees that checked us in and out were very helpful. The manager asked if we needed help checking in but we were able to do it on the app. Minnie checked us out and she was great

Alicia M. 
Rating:
3.0

The check-in process is extremely slow. UHaul needs to create a new system to speed up the process.

Natalie C. 
Rating:
5.0

Van only had 5000 miles.. Ran well and was clean... Employee very attentive and called out name to receive keys after 24/7 check in... Very efficient system and employee interaction

Richard I. 
Rating:
5.0

Customer did not leave a comment.

Kenna M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY K. 
Rating:
5.0

Excellent service and friendly!

Shawna P. 
Rating:
4.0

Really easy check in and check out experiences.

GREGORY P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN F. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba