Customer Reviews for U-Haul of Torrance

5223 comentarios

24091 Hawthorne Bl   Torrance, CA 90505

(310) 378-4666

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(310) 378-4666

24091 Hawthorne Bl
Torrance, CA 90505

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P. 
Rating:
3.0

The location was fine, but I was transfered here after much confusion. I already had a trailer attached at the Gardenia location and I was told I had to remove it and go here. Super frustrating, why can't you just figure out which trailers are available

Alexander B. 
Rating:
4.0

Customer did not leave a comment.

Brint C. 
Rating:
5.0

Everything was great

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

LUIS H. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
4.0

The steering wheel was sticky. It could have used some cleaning.

ABDUL Y. 
Rating:
4.0

Your after hour rerun web sight did not work. First I could not sign in and then I could not share my location. Ended up just dropping the keys in the box and paying an extra $20.

RAY B. 
Rating:
5.0

I appreciate the customer service and professional attitude at this Uhaul Store. I always return to this location because I always get great service and the trucks are in good condition. I called another location that was closer to my house but the man who answered my call was rude and did not offer me the weekly Van rental discount. It was the location at Silver Spur Road.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

DENISE C. 
Rating:
5.0

Excellent service

THOMAS S. 
Rating:
5.0

Great rental experience. Thank you.

MICHAEL A. 
Rating:
5.0

Have more associates working to process customers quicker

TIMOTHY M. 
Rating:
5.0

Your pricing is misleading. Whether intentional or not is debatable but it appears to be unethical.

JEFFREY M. 
Rating:
2.0

Customer did not leave a comment.

CHRISTINE J. 
Rating:
5.0

Customer did not leave a comment.

Sherwin A. 
Rating:
5.0

Use a more accurate way to determine how much gas I used. Don't just take a visual estimate of the fuel gauge and tell me I need to bring the vehicle back with the fuel gauge at the same level. You method of determining how much gas the customer should put in needs to be more accurate than just a visual estimate of the fuel gauge. Best to rent the truck with a full gas tank and return the truck with a full gas tank.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

MORGHAN C. 
Rating:
5.0

Customer did not leave a comment.

NICOLAS C. 
Rating:
5.0

good service.

Jason H. 
Rating:
5.0

Efficient and friendly service

CARLOS A. 
Rating:
5.0

Nice service!

Leandra A. 
Rating:
4.0

Customer did not leave a comment.

Hugh H. 
Rating:
5.0

Customer did not leave a comment.

JIANLIN H. 
Rating:
5.0

All good

Maureen L. 
Rating:
5.0

Customer did not leave a comment.

dan C. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

My girlfriend and I have used this U-Haul location many times and for very good reasons. Every employee is professional, prompt, quick, and knowledgeable. Oh, yeah... and smart, kind, and NICE! We have rented moving vans and trucks, and we also refill our gas grill propane tanks there regularly. We go back because they are good people and we will continue to do so. Thanks so much for the opportunity to let you know how much we appreciate U-Haul of Torrance!

Alonzo C. 
Rating:
5.0

Customer did not leave a comment.

ERIC L. 
Rating:
5.0

Customer did not leave a comment.

Shervin F. 
Rating:
5.0

The sales associates were so helpful and kind. They made sure that I got my tow hitch installed in time for my scheduled trip. When a billing problem came up, they resolved the issue quickly. I appreciated their help so much.

KIMBERLY WEATHER H. 
Rating:
5.0

Customer did not leave a comment.

Ammie I. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

PAULA P. 
Rating:
4.0

Customer did not leave a comment.

Tarun S. 
Rating:
3.0

The service there was excellent and the employees were very helpful and friendly.

Yolanda G. 
Rating:
5.0

I can't think of anything. Everyone was friendly and service was great! Our experience with renting a truck was great!

Nikki P. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
3.0

Would be better if the guy who connected the trailer to our hitch had sold us the 2" ball rather than the 1 7/8". Had to return to a more local uhaul to put the correct ball size on after riding 24 miles worth the incorrect one. But he was friendly.

Matthew C. 
Rating:
5.0

Great Truck Great service

GERALD C. 
Rating:
3.0

I paid for the hand csrt dolly but they never put it in the trailer. By the time I got to where I needed to go and load it, it was too late to go back. It's simple things like this that turn a good exported into a bad one. I'm still waiting for my refund.

SEAN K. 
Rating:
5.0

The two guys who helped me -- one at pickup, one at return, were courteous, professional, efficient, and pleasant. This was a super easy rental experience. Thank you.

Philip B. 
Rating:
5.0

Customer service was perfect. Friendly and professional associates.

DANA G. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP K. 
Rating:
5.0

Customer did not leave a comment.

ROGELIO C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN O. 
Rating:
5.0

equipment was well maintained but not necessarily clean.

Nancy G. 
Rating:
4.0

Customer did not leave a comment.

Dayton M. 
Rating:
5.0

Customer did not leave a comment.

Sylwia P. 
Rating:
3.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

The team at Uhaul Torrance was outstanding from my pick-up where they were prompt, helpful (they let me borrow the hitch ball and pin needed to pull the auto transport trailer), and hooked up the trailer perfectly, to the drop-off where they came out to guide me around the traffic in the lot and promptly unhooked me and got me on my way.

BRANDT P. 
Rating:
5.0

Excellent employees! Well trained, efficient, knowledgeable. Top rate service coming and on return. Very happy with the experience.

FREDERICK M. 
Rating:
5.0

Customer did not leave a comment.

Kan Z. 
Rating:
5.0

Customer did not leave a comment.

ELLEN G. 
Rating:
5.0

Customer did not leave a comment.

ANATOLI S. 
Rating:
5.0

Great Staff, professional and extremely helpful. Made renting very easy and explain the details completely. Thank you!

DAVID H. 
Rating:
5.0

Great service - fast and easy !

MELANIE N. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Everything was very easy worked out great and the equipment was in excellent shape.

William C. 
Rating:
5.0

For me you guy's are good. Good luck 👍and God bless America.

KEN N. 
Rating:
4.0

More help during peak hours

MICHELLE J. 
Rating:
5.0

Customer did not leave a comment.

STAN R. 
Rating:
4.0

Wipe down seats - visible dirt - suggest starting with full tank to objectively bring back w same fuel. Other than that delivery and drop off was fantastic!

ANTHONY H. 
Rating:
5.0

They did a great job which is a difficult because of such a small location. Hard to get a 20' truck in with auto transport. They should buy the empty lot next to them.

Jon N. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Ellen G. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

The staff is great

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Agent was very helpful. Tightened a loose side mirror on the truck. Upon return, we were checked in quickly. Overall, a very pleasant experience!

Deborah S. 
Rating:
5.0

Sanders Johnson helped me at the store. He had the pickup truck ready for me when I arrived and was a pleasure to meet. He provided A1 customer service.

John W. 
Rating:
3.0

Everyone was grumpy and I had to look around for someone to help me

NICOLE B. 
Rating:
5.0

I use this location regularly and the process is always fast and easy. The trucks are all in great condition, and the staff here are all competent, friendly and fast! Highly recommend!

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

EMMANUEL F. 
Rating:
3.0

Customer did not leave a comment.

DILLON M. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

Vincent O. 
Rating:
5.0

Super fast check in and out. Staff are friendly and willing to help.

Zhe L. 
Rating:
5.0

Customer did not leave a comment.

KURT H. 
Rating:
5.0

Outstanding experience. Your employees there are incredibly helpful.

ARACELY M. 
Rating:
5.0

Explain that side view mirrors are manual and where to find the backup camera video— in the rear view mirror. Most customers have not rented equipment from uhaul, so this helpful info helps. Otherwise the managers are friendly and efficient.

Leila W. 
Rating:
5.0

Very professionals & engaging with customer

Dawit T. 
Rating:
5.0

Nothing excellent service was provided.

Sandera S. 
Rating:
3.0

Why have online check-in if you still need to wait online to get truck? Also, the inside of the windshield was very dirty when I picked up

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

Anna G. 
Rating:
5.0

Staff are very helpful friendly and efficient.

Aldrin D. 
Rating:
5.0

For drop off, had you go to more than 1 location. First site we chose in Torrance on Torrance Blvd was listed on website, but was not a return location for trucks, only had supplies. Website could be more clear.

KRISTINE V. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

This is always a good location to go to. Good people and good service.

Helmut D. 
Rating:
5.0

Customer did not leave a comment.

Borjyh W. 
Rating:
5.0

Customer did not leave a comment.

Don M. 
Rating:
5.0

Customer did not leave a comment.

Ellen G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia E. 
Rating:
4.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Everything was great! Transmission would not down shift and scared me a couple times. It even happened with the tow/haul off. I tried it both ways…

Charles S. 
Rating:
5.0

Extremely smooth experience. Friendly and helpful booking via the 800 number, easy and quick pick up and drop off!

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

Wesley I. 
Rating:
5.0

I've rented from this location before and highly recommennd these good folks. Total professionals. Never had anything but an excellent experience. Thank you.

Joseph C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba