Customer Reviews for U-Haul of Sunnyslope

2,783 comentarios

9300 N Cave Creek Rd   Phoenix, AZ 85020

(602) 674-1256

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(602) 674-1256

9300 N Cave Creek Rd
Phoenix, AZ 85020

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Faviloa V. 
Clasificación:
4.0

The only problem I had was, when I went to pick up my truck I requested a dolly and there was not one in the truck when we got to the location to start moving. It made it very difficult to move the heavy items.

Tracy R. 
Clasificación:
5.0

Great service and helpful! Highly recommended

Benjiaman R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jetavon C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay D. 
Clasificación:
5.0

All good

Renay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kohl B. 
Clasificación:
5.0

Usually the trucks are clean but I was told that they couldn't clean them. Really doesn't matter to me anyway.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA M. 
Clasificación:
5.0

The location was clean and organized, opened promptly on time and the staff was helpful and courteous. I ask for nothing more.

Douglas H. 
Clasificación:
5.0

We were treated in a very polite and professional manner, with a speedy expediting procedure. This was a short notice hire and the team were accommodating, Upon returning the truck, I was asked if there were any issues and told my receipt would be sent immediately. I was on my way home in minutes and the care and attention the office gave me, made up for a very strange day. Great job.

damian H. 
Clasificación:
5.0

Thank you guys guy at the counter was so nice and helpful keep up the great work

Destony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dixie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard P. 
Clasificación:
5.0

The app was buggy and I was unable to upload pics

Luc B. 
Clasificación:
5.0

El cliente no dejó un comentario.

saad D. 
Clasificación:
5.0

Nothing needs to be done. They have been helpful each time I've stopped in there.

Larry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

There was dog hair on the passenger seat that wasn't cleaned; however, the sales associate immediately remedied the issue.

Christiana B. 
Clasificación:
1.0

They over charged me and then when i tried to explain why they didnt want to hear it so i got robbed very poor customer service i even went to another location and they didn't understand why they charged me so much and they gave me a number to call and report them

Jessica V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim K. 
Clasificación:
5.0

Travis, Bryan, and Stephen make an excellent team.

ISAAC D. 
Clasificación:
5.0

Great service and equipment performed as expected. It is always a pleasure to deal with staff on sight, as I am treated friendly and fairly. ;)

thomas B. 
Clasificación:
5.0

Very quick, easy and friendly experience! ¡Gracias!

Deanna S. 
Clasificación:
5.0

Chris was amazing. Friendly, professional and personable. Did a great job.

Steve G. 
Clasificación:
5.0

I have been renting equipment with this location for the past few months and the staff has been so great to work with! Great job Steve! You and your team are awesome! Thanks for constantly looking out for me! - Aisha

Aisha F. 
Clasificación:
5.0

Staff was very helpful as i had difficulties using your uhaul app so they checked me in , gave me thorough instructions on how to review and return the rental truck.

Christine C. 
Clasificación:
5.0

Great staff. Nice folks. Thanks!

Levi H. 
Clasificación:
1.0

I came and rented a uhual truck and the gas was at the 1/2 mark I even recorded it and have a TIMESTAMPED VIDEO, at the end of the day I left the gas exactly where it was and the lady with short hair and tattoos was very incompetent, I kept explaining to her and showing her the video and she she does not care she is not a manager and she cannot do nothing about it, how is it that a store has no mangers?? How are all the managers in a meeting? Who opens the store and who closes if there's no manager? The lady with tattoos who's name was Finn was extremely disrespectful to me and to my mother who was waiting at the Uhual. I demand an apology and a refund for the extra gas that I paid for.

sebastian M. 
Clasificación:
5.0

So impressed with everything about this! Devin literally saved my life with recommending this. I would have gone with one of those moving brokers and probably would have spent an arm and a leg, and still not have even known when my items would arrive. So grateful to him that he suggested this and he was so nice and helpful with me getting everything figured out

Chelsie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane U. 
Clasificación:
4.0

Not always being routed to customer service. Direct access to store.

Lindamarie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glade B. 
Clasificación:
5.0

You can't improve anything this was a perfect all the staff was very personable professional respectful helpful my experience was perfect

tami M. 
Clasificación:
4.0

Very satisfied with the service and equipment quality

forrest P. 
Clasificación:
3.0

Very pleasant experience

Dana C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Redina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Great

Thomas H. 
Clasificación:
5.0

Fill the gastank. I prefer to pick up a vehicle with a full tank.

Barbara M. 
Clasificación:
5.0

The manager there is very efficient. I was in and out without a problem in just a few minutes.

Daniel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna J. 
Clasificación:
5.0

Great service.

Chris M. 
Clasificación:
5.0

Staff was friendly and fast! Easiest transaction renting. Uhaul.

Brian J. 
Clasificación:
5.0

Running lights o the right side of the trailer we're not working. Trailer was full of mud around the wheels and rear end of the trailer. Service was courteous and helpful.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina H. 
Clasificación:
5.0

Quick service, good value.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
3.0

The vehicle I rented handled like a beast — brakes seemed soft, engine whined before finally settling into gear; some dashboard instrument covers were missing.

Brian D. 
Clasificación:
5.0

Fast and friendly service! Thank you!

Chad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARMAINE P. 
Clasificación:
5.0

The manager is outstanding. He is very polite and makes sure the place is moving smoothly.

Greg S. 
Clasificación:
5.0

Devon was professional, efficient and helpful! Just what one needs after a cross country journey of 33 hours. Thank you! Michelle Herauf Erik Garcia

MICHELLE H.  |  First Impressions 
Clasificación:
5.0

I appreciate being treated with dignity and respect. I wish I had asked his name, but the gentleman who assisted me was wonderful. He was great on explaining everything and taking care of me quickly.

Lonetta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
5.0

All good!

ANDREW T. 
Clasificación:
5.0

I can't really say nothing much about you guys but I had a great service at the time and thanks.

Deeb J. 
Clasificación:
5.0

Just continue to be friendly and helpful to all your customers as they We're with me. I really appreciate the courtesy call that was made when I needed a last minute taxii . The CSR was so informational in locating one for me after completing my rental check in. I want to say thank you! And keep up the customer service!

Janette J. 
Clasificación:
2.0

If you know the truck has problems don't rent it out. When I brought the truck back 30 min to 1 hour after I picked it up, the guy at the location who rented me the truck said the ignition and key gets stuck. Why would you rent it out with this issue. When towing the vehicle they took 3 hours, then informed me they didn't know of a towing company that would tow their commercial vehicle, when I asked . When the towing guy came , it was a third party towing company that came. I had to pay 325.00 ,and I could of possibly gotten it done cheaper.Deceitful. Be honest, care about your customers. You never know when you will need that same grace. People most of the time when renting a uhual is moving, which means they are already coming out of more money than expected .It by the grace of God I had it. I do want to thank Tricia Smith (management) for her stepping in and having the heart to consider the circumstances, and not charging me for another day . Thank you! BLESSINGS Tricia.

Tiffany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy D. 
Clasificación:
5.0

Great work, great guys.

andrew t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin A. 
Clasificación:
2.0

El cliente no dejó un comentario.

brittney J. 
Clasificación:
5.0

It's always been great doing business with this location.

Anthony C. 
Clasificación:
2.0

Trailer was dirty and they never checked my lights to be sure they were working.

Pollyann B. 
Clasificación:
5.0

No improvement necessary. This place went above and beyond the call of duty. Definitely will recommend and use them again.

Norman P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

I drove in. They greeted me by name, unhitched the trailer and I was on my way. Very easy.

SUZANNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Doug C. 
Clasificación:
5.0

Personnel was friendly and offered a fast service

LUZ ADRIANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

john R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

Evertylhing was spot on great!

Elva T. 
Clasificación:
5.0

no improvements needed. Everything was perfect!

Sandy L. 
Clasificación:
5.0

Kind, courteous & very helpful employees!

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Galen D. 
Clasificación:
1.0

Worse experience ever tried to dispute with Uhaul representative and got push off to manager of store thought refunding some charges were okay but I will be disputing everything for the services and issues I hard with rental and the way I was treated by Uhaul representatives for the whole process

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW L. 
Clasificación:
5.0

I was supposed to rent from Titan automotive but when I arrived all gates closed no one in sight no uhaul anywhere I even looked at neighboring businesses no uhaul. I drove across the street to Sunnyslope and Steven Cauley saved the day!

Judith J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maxine A. 
Clasificación:
5.0

Devon was very patient and helped me with the transaction.

SAMI Z. 
Clasificación:
5.0

could not be better. the staff are always on the ball

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keyari C. 
Clasificación:
5.0

Perhaps have the clerk walk the customer over to vehicle or trailer to go over its condition and how instruments work and/or are located — window controls, side view mirrors adjustor, whether or not it has a backup camera, etc.

Brian D. 
Clasificación:
5.0

Never any waiting, fast rental, and easy return/check in.

Cheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rory C.  |  Overall Experience 
Clasificación:
5.0

Thank you for helping us out in a pinch

Linda H.  |  First Impressions 
Clasificación:
1.0

Some off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly not

Abraham C.  |  Overall Experience 
Clasificación:
5.0

The staff is so helpful and friendly and that you don’t find to much !! Great place to store your things

Jacqueline V.  |  Overall Experience 
Clasificación:
5.0

The staff made you feel like family. Very professional. Very easy to work with. 100% satisfied.

Jon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine R.  |  Overall Experience 
Clasificación:
5.0

Very blessed to have worked with this U-Haul's team! Such an amazing, helpful group. Thank you, U-Haul!!!!

Sydney D.  |  Overall Experience 
Clasificación:
5.0

No problems.

James B.  |  Overall Experience 
Clasificación:
5.0

Enrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.

kevin w.  |  First Impressions 
Clasificación:
5.0

CUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.

Zemora D.  |  First Impressions 
Clasificación:
4.0

ALL GOOD

Adrienne A.  |  Overall Experience 
Clasificación:
5.0

Your neighbors are a challenge. I commend your staff in their ability to deal with them!

John P.  |  Overall Experience 
Clasificación:
5.0

Great service.

Denna E. | Reservación
Clasificación:
5.0

none

terry w.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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