Customer Reviews for U-Haul of St Johns

2,426 comentarios

6408 N Lombard St   Portland, OR 97203
(Street parking avilable)

(503) 285-0424

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 285-0424

6408 N Lombard St
Portland, OR 97203
(Street parking avilable)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

The sales representative was extremely rude and short with me and other customers that happen to call while I was there

Brian T. 
Clasificación:
5.0

Flawless experience!

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tamara T. 
Clasificación:
5.0

I have been using this location since 2010. They do a great hometown job. Never any hassles. Always explain everything. Gracias.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis C. 
Clasificación:
5.0

Cody was great love our St John's Uhaul

MARY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

nelson H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman A. 
Clasificación:
5.0

Robert and Cody provided outstanding customer service.

Andrew H. 
Clasificación:
1.0

Not sure what was going on yesterday at this location, but the person who gave me the keys was very stressed out, told me he didn't have time for my reservation, and was slamming things down on the desk in front of him upset (my ID, the work phone, the key board). It was aggressive. I told him I hope his day gets better/ I sympathize. When returning the truck 3 hours later that same person was in the room next door working on a car? His car? Or? The line was 5 people deep, took me 25 minutes to simply hand off the keys, the new person that was at the desk was slow and seemed overwhelmed he was clearly doing his bes. But frustratingly the previous attendant who helped me with pick up could see the long stalled line but did not come out to help, stayed in the next room working on a car that did not look like a Uhaul vehicle. The whole situation was frustrating, I just wanted it over with as fast as I could without incident. I will have seconds thoughts about using this service in the future.

Donald D. 
Clasificación:
5.0

absolutely awesome experience. I was nervous about timing, availability, etc. but the staff calmed me down & provided excellent service and clarity. Great work!

Jon M. 
Clasificación:
5.0

Nothing! Everything was excellent!

Youbany R. 
Clasificación:
5.0

El cliente no dejó un comentario.

George K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nikolas W. 
Clasificación:
3.0

Very slow service.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex C. 
Clasificación:
5.0

Cody and his team always do an excellent job

Lori L. 
Clasificación:
5.0

VERY good

Paul B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Quintein V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy S. 
Clasificación:
3.0

Have monthly rentals.

CURTIS W. 
Clasificación:
5.0

Thank you so much for your outstanding customer service!

Melanie K. 
Clasificación:
5.0

Na

Juliana V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ally B. 
Clasificación:
5.0

I was less than pleased with the hidden charges not included in my quote. All of the taxes and mileage charges were not quoted. Raised the cost almost $80.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristina M. 
Clasificación:
5.0

Cody was a great help and is a wonderful asset to the company. He was helpful, made sure the furniture pads were loaded up properly, set aside a TV box for me, all while handling a lobby full of customers. He deserves several raises for the work I saw him put in.

JOSHUA D. 
Clasificación:
3.0

Lack of one-way trucks at this location means it's almost more annoying that it's worth for moving, even to another part of the same city. I would have canceled my reservation and used a different location had I known this before pickup.

William T. 
Clasificación:
5.0

Just an all around good experience, thanks

COURTNEY C. 
Clasificación:
5.0

Very easy check in.

Laura L. 
Clasificación:
5.0

Customer Service was excellent at this location. I went into the store a few times for supplies during my move, and every time I went in, the same person working and he was always helpful and kind.

Maria L. 
Clasificación:
5.0

be more transparent of hidden fees. i believe the end cost was far too much for the service provided. that aside, employees were incredibly friendly and helpful.

makari A. 
Clasificación:
5.0

The trucks advertise $19.95, but after Insurance, rental tax, mileage and gas refill; it's more like $75 for a quick move across town. But when you don't have a truck, it's a great smooth efficient option.

Brad C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danilo O. 
Clasificación:
5.0

Maybe give the guy that was working on 04/02/2022. Around 10:00a.m. A raise he was the only employee working and it was very busy!! I reserved my box truck online, and it was very easy to use the website.I would recommend reservations online it is way better and you practically skip everyone else who walked into the store!

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rice T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jenna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RASUL ISHMAEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alicia J. 
Clasificación:
5.0

Really good vibe at this place. It was the fourth U-haul I'd been to this morning. They kept telling me the U-haul I needed was available and another location. But when I got there, it hadn't been reserved for me. I learned to tell them to reserve it under my name. They should have done that for me... Overall, I love U-haul. It's the least thing I have to worry about on moving day. ¡Gracias!

BJORN S. 
Clasificación:
5.0

Nothing. It was very smooth. Thank you

Colin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Issac S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lois D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maya B. 
Clasificación:
5.0

Everything went smoothly. Only issue is the guy behind the counter was swamped. Would be nice if you could get another person during busy hours. I know it's hard to get anyone these days. But he was doing a great job for running the show.

Matthew T. 
Clasificación:
5.0

Dude's good.

Thacher D. 
Clasificación:
1.0

Had to reschedule my 7am hitch install twice due to the part not being delivered. Neither time I received a call to let me know.. After the hitch is finally delivered it dropped my car off just to receive a call that there's no bolt kit with the hitch abd that will take another week to deliver! Tired of having to reschedule I requested a full refund and well buy the hitch elsewhere and install myself. This whole ordeal has cost me time and money that it shouldnt have...

Austin H. 
Clasificación:
5.0

Very helpful staff. Fast and efficient.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

derek L. 
Clasificación:
5.0

Extremely helpful, the manager was great.

Andrea P. 
Clasificación:
5.0

Nothing, crew and equipment was perfect

Allen Y. 
Clasificación:
5.0

Great as usual.

Donald A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen C. 
Clasificación:
4.0

The person who checked me out at 8am was very friendly.

TASHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY LEROY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK H. 
Clasificación:
3.0

Not have the cab smell like cigarettes

ROBIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark C. 
Clasificación:
5.0

The man at the desk was really nice

DEIDRE C. 
Clasificación:
3.0

Good job on customer service to the gentleman that assisted me.

ROBIN S. 
Clasificación:
5.0

Always helpful staff at this location and super easy pickup with the app to speed the booking/checkout - thanks

Stephen C. 
Clasificación:
5.0

Give a discount to people 55 and over. 10% off maybe.

ANDREW LEON C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATTY C. 
Clasificación:
1.0

Cody, whose name tag said owner, was a total jerk. Acted like I was an inconvenience rather than a customer. He charged me to fill the gas over what was in the truck when I got it, which isn't at all fair. Kept sighing anytime I asked anything or needed my info updated. I would have walked out had I not really needed a truck right then. I'll be sure to never come back to this location again if/when needed.

DINA G. 
Clasificación:
3.0

After we had already gotten about 3/4 loaded, got a call from the Uhaul place saying he'd given us an "in-town" trailer instead of out of state, so could we please unload it and bring it back to swap it out. Are you kidding me? We said no.

Laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan B. 
Clasificación:
2.0

The checkout process was simple and fairly quick, considering the line of people and only one worker. However, when I tried to return the cargo van, there was a pileup of four other vehicles that had been returned that were blocking the driveway. I called their number six times to ask where I should park, and no one ever answered. After waiting ~fifteen minutes, an employee showed up, and moved a few of the vehicles so that me and another renter that had returned could finally pull into the vehicle return area. Once parked, I stepped out of the vehicle, was asked if I had replaced the gasoline, and the employee got in and started the vehicle to pull off, I stopped him because I needed to retrieve my lock on the back of the truck to which I was told "well hurry up". Having waited quite some time, and gotten no communication, being told to hurry up was both laughable and rude. I don't know the employee's name (Cody checked out the vehicle, and it wasn't him) but this was at 4:00 this afternoon. Likely will not be working through this location again, will opt for the Columbia location as I have previously.

ADAM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE CHIH-YU C. 
Clasificación:
2.0

One of the two front desk guys wasn't wearing a mask. Not a good look.

Martin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

Service was quick and friendly.

RANDOLPH H. 
Clasificación:
3.0

The staff, which is usually one person regardless of the time of day or day of the week, is clearly over worked. I would guess that Uhaul is taking advantage of workers. The staff is always pleasant and knowledgeable….. but I feel bad when I go in and there is one person doing propane, handling sales inside the building and dealing with rental equipment. It is clearly too much work for one person. Makes me ponder the values of Uhaul and if I should continue to do business with a company that obviously exploits their employees good will.

CHERYL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY F. 
Clasificación:
5.0

I returned after hours and the guy working security was super helpful. Overall the spot was not very inviting but it was closed. There was not enough room for multiple trucks in the return area and I ended up having to get help to know where to park.

Michael H. 
Clasificación:
3.0

El cliente no dejó un comentario.

mike H. 
Clasificación:
5.0

Everything was great, thank you.

Allisyn G. 
Clasificación:
4.0

El cliente no dejó un comentario.

THEODORE K. 
Clasificación:
4.0

Online scheduling has too many questions for additional stuff

Richard B. 
Clasificación:
5.0

Great as usual

DONALD EUGENE A. 
Clasificación:
4.0

Get a bigger places for the drop of location at all.

JOSE C. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba