U-Haul of Sharonville

7919 comentarios

11880 Reading Rd   Cincinnati, OH 45241
(N of Kemper Rd)

(513) 563-8000

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(513) 563-8000

11880 Reading Rd
Cincinnati, OH 45241

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Best Uhaul experience we've ever had. Jim and his crew are top notch!

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

I have nothing to say! My experience was helpful I was in and out quick

Nicole H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgette S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

Nice customer service

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W. 
Clasificación:
3.0

Wheel bearings must be bad on the trailer i rented......could not pull over 45mph, or violent shaking and vibrating occurred.....was Not safe to use the trailer.....we did Not use it for moving our items.....

shawn T. 
Clasificación:
5.0

The staff is knowledgeable and friendly

Zsolt V. 
Clasificación:
5.0

Everything thing went smoothly and I definitely liked that they had pick up trucks available

Michelle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henz D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazmyn C. 
Clasificación:
5.0

NADA

David C. 
Clasificación:
5.0

Pricing and service were both excellent!

Billy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

hauw H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariano H. 
Clasificación:
5.0

quick and helpful with little contact

Stephen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald B. 
Clasificación:
5.0

Most of the time the equipment is very clean and well maintained, but this time I had to sweep out the trailer before I could use it. I have rented several trucks and trailers from this location and have always been well taken care of, so I wouldn't let one slip up cause me concern

David B. 
Clasificación:
5.0

This is my go to place for everything U-haul. Best around. Been using for years.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline T. 
Clasificación:
3.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

Outstanding customer service from Blake!

Amanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRI H. 
Clasificación:
5.0

Very efficient, friendly and helpful. Good selection if option, wasn't overly pressuring upsell Awesome rental experience.

Steve L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Megan D. 
Clasificación:
5.0

Ninguno

KENNETH M. 
Clasificación:
3.0

Not sure. Mirror where not to be set in a normal way. Guy had to show me how he with lots of force was able to set the mirrors. That only became clear afterwards. Upfront I did not want to use so much forse. You don't want to break things. Also, most annoying, starting the truck was a disaster. Sometimes had to try it about 10 times before it worked. There was something wrong with the safety combination of holding the brake and being able to turn the key. I'm used to someone walking up with me to a rental to check it; I like that much more then the text link that is sent for that purpose. It's do it your self and also kind of "we hope you don't like to do it, so we don't have to deal with it." Not good. Thank you.

Jozef J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne B. 
Clasificación:
5.0

Gentleman who helped us was very helpful and professional.

Rachael B. 
Clasificación:
5.0

Personnel were very helpful and informative.

Joy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
5.0

Although I was scheduled to do a self checkout, an employee offered to help and was quick, helpful, and informative. Great customer service.

Nathan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin C. 
Clasificación:
3.0

The return experience was confusing and unpleasant. I waited per instructions. A grumpy man came and checked the truck, he wasn't communicating, I asked if I could leave and he said yes, but I had no paperwork or understanding of what was going on.

Justin C. 
Clasificación:
1.0

Forget even trying to call this location. I tried calling multiple times over the course of a day to reserve a unit. The phone just rings and rings until the national call center picks up. Now I'm forced to reserve online where the Uhaul site literally forces you to click through SIX ADVERTISEMENTS to get to the final page where they want you to upload a picture of your driver's license (just trust you right?) Then, when going to pick up the unit, there was no one to be found inside the store (phone ringing off the hook). Turns out all the workers were hanging out talking outside. When I approached one with my reservation, he told me to "go inside and someone will check me out". A full 20 minutes later someone sauntered in lazily to check me out. Next, the truck was filthy and smelled like smoke. Typical for this location. Once complete with my work. I tried returning the truck only to find not a single soul in the store or on the lot to return the truck to. I left it with the keys in it and went about my day. They didn't check the truck in for hours, as I finally got an email four hours later. This location and company is proof that you can only make someone work just hard enough to not get fired. This location is pox upon Uhauls name, and a nightmare for those of us who need to rent a truck occasionally. If this was not the only location near our pickup I would never use them again. So much so that I warn my friends and family to go somewhere, anywhere else. Please go elsewhere for your rental needs.

Glenn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Jim runs a great store and have had great service from all the folks who work there

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly T. 
Clasificación:
5.0

Customer service was great and very timely. The only negative I would say is the strong smoke smell in the vehicle that was not pleasant. At the same time I had a whirlwind of experience of during move tearing a tendon and then having my facilities guy get the truck back only to find out they locked key in car in the on position. I feel horrible about that and apologize for the stress and inconvenience that this has caused. I appreciate your help as if it could go wrong yesterday it did. This location was very clean and again the service was great and definitely would recommend to others to use.

Jeffrey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

douglas W. 
Clasificación:
3.0

Sales rep was very friendly and helpful 😊

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford P. 
Clasificación:
5.0

Everyone here is very professional and quick at what they do. Large inventory too.

Phillip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan M. 
Clasificación:
4.0

Keep doing what you're doing

Andrea W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth J. 
Clasificación:
3.0

The attendant was odd. Very sarcastic in a poor attempt to be funny. Fail. The truck we were assigned was in dire need of repairs. The transmission was loud when trying to shift, axle popping at times while making turns and the truck would jerk occasionally upon acceleration. I'm just glad we made it back to the site safely.

Natosha M. 
Clasificación:
5.0

Truck cab wasn't 100% clean but not too bad. Interior of hauling area was clean.

Robert D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stanley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
4.0

We didn't receive the furniture dolly and had to request a refund which was received. The trailer I picked up had a the u-bolts come off the axle sleeve that holds the axle to the trailer. This caused a 3.5 hour delay on 11/27 in Kentucky.

ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

Just keep providing service in the way you already do.

Alan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry K. 
Clasificación:
5.0

the only drawback was the dropoff on Saturday afternoon - it seemed like there was only one person working at about 230 PM to check in returns - and the line was backed up out onto the street as people were waiting to check in.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dartanyan J. 
Clasificación:
3.0

I was there first thing when they opened Sunday morning. The 2 guys working the counter weren't prepared when the doors opened with probably a dozen people waiting and they were frazzled.

ROBERT B. 
Clasificación:
5.0

Very quick drop off.

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy L. 
Clasificación:
5.0

Keep going

Amangeldy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl H. 
Clasificación:
3.0

El cliente no dejó un comentario.

HOWARD W. 
Clasificación:
5.0

Every car hauler I've rented has had wheels which are out of balance. This is particularly annoying when traveling on roads where the speed limit is around 55-65 mph where these unbalanced wheels have the worst vibration.

Raymond C. 
Clasificación:
5.0

did a night drop off - it worked fine

RAYMONDJOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Miriam R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc G. 
Clasificación:
5.0

Just investigate the possibility of having someone there to move the trucks after hours. When we returned our truck, there were so many trucks in queue returned, there was no way to get into the driveway.

Trenet W. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan Evans E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

Not much. Good experience. A little more attentive at return.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
3.0

The folks were helpful-when they were present. I was def displeased by the waiting for service. No one seems cross-trained. AND: the reserve to acquire UBox disappeared and I couldn't be helped. 

LAUREL H.  |  Overall Experience 
Clasificación:
5.0

A+ service

Milad E.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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