Excellent consumer service.. The lady cleaning the truck had the truck spotless and smelling good.. Store owner does all he can to get you the supplies you needPatrick B.
Customer Reviews for U-Haul of Roseville
Roseville, MI 48066
(Between 13mile & Masonic)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DAVID ALLEN J.
El cliente no dejó un comentario.Stephen P.
Best U-Haul place I've ever been too thanksRICKY BERNARD H.
Keep up the good work!ðŸ˜Antoinette S.
El cliente no dejó un comentario.Gamal D.
I was told the truck came with a lock but after hitting the road realized they didn't put a lock on the truck. Make sure the trucks have locks.Olivia J.
The entrance off Gratiot is dangerous.Ronald M.
Van smelled like pee, and was damaged in the rear. Not a place I'd rent from againJoseph F.
El cliente no dejó un comentario.NORA JEAN M.
Perhaps, place a reminder sign both inside vehicle, and at key drop box as well (to write down mileage before putting keys inside key drop box).Regina H.
Great smooth experienceDavid M.
El cliente no dejó un comentario.TIMOTHY ALPHONSO L.
Keep the crewSally T.
El cliente no dejó un comentario.Lauren S.
El cliente no dejó un comentario.EDUARDO JR M.
Difficult to enter with the two major roads intersecting at the location. Not a fix for the employees. They are extremely helpful and friendly. Professional workers.Walter M.
Very helpful. And the wree on the ball . Gracias.Brian S.
El cliente no dejó un comentario.RONALD EDWARD C.
El cliente no dejó un comentario.JEFFREY THOMAS K.
El cliente no dejó un comentario.Shariq K.
El cliente no dejó un comentario.Brenda M.
El cliente no dejó un comentario.MICHAEL ROBERT B.
El cliente no dejó un comentario.Eric K.
Newer fleet of trucks. This one rode horribly, bouncing all of our stuff around.Nevin D.
Everyone was very nice to me.I will use them againJOSEPH SAMUEL C.
Had a 20 foot truck guaranteed then when I arrived they only had a 17 foot which made me do double miles because truck was to smallWaniky W.
Staff was very pleasant and informative.dorian D.
It was not an easy IN or OUT at the location. Perhaps a human who smiles would be nice inside the storeCAROL MARIE M.
El cliente no dejó un comentario.ANTONIO TOMA I.
When traveling a truck or trailer for long distance it may be better if they have a a space tire when traveling at night.CHARLIE EDWARD G.
Hard to get into location, as traffic coming from I-94 exit ramp on to Gratiot does not stop. Need to open back entrance so Customers can get into location from parking lot next door. No fault of the store, I literally had to stop on Gratiot and block traffic so I could back up Instead of turning around down the street and circling back.CLAUDE ANTHONY G.
With my experience, nothing. Personnel were pleasant and accomodating!Sandra P.
El cliente no dejó un comentario.ROGER ALAN G.
Fueling fee is a rip offSean W.
El cliente no dejó un comentario.Laynise L.
El cliente no dejó un comentario.Jeffery K.
Do everything yourself when returning the truck no one will help you or even arrive to the door when returning equipment. Lazy lazy lazy workers.Isaac S.
Best place in town !Edward I.
El cliente no dejó un comentario.Tiffany P.
El cliente no dejó un comentario.SIERRA ASHLEY L.
El cliente no dejó un comentario.GLENDA MICHELLE C.
El cliente no dejó un comentario.SHEMAJD TAMAR-JH G.
El cliente no dejó un comentario.SUSANNA VENTIMIG H.
El cliente no dejó un comentario.CARRIE ANNETTE M.
El cliente no dejó un comentario.Eleanor D.
El cliente no dejó un comentario.Corine S.
everything went greatMICHAEL WAYNE L.
Excellent serviceJOANN T.
Y'all can close up shop. This business is a rip off. I confirmed a price and appointment online & got 1 price, paid for it. Called to confirm & got another price & vehicle pick up location. Then showed up to the new location & got a 3rd price. Fuck kinda bait & switch bum ass operation y'all running? Y'all basically just telling people whatever. â€yeah we a have that size truck available on that day, at that location, at that time." Then when they get there. "Oh naw we got this for this much more & $1 per mile." Y'all some bum ass 2 bit hustlers. Stupid ass dumb ass people.Marcel W.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Steven H.
very hard to enter unless you are coming off the freeway.Peter T.
El cliente no dejó un comentario.Mary H.
Everything was great (thank u)Tammy T.
Nothing. Its perfect. The gentleman who helped me was amazing. Polite, Fast etc...Scott G.
El cliente no dejó un comentario.Kenneth C.
El cliente no dejó un comentario.Paul S.
The truck was not very clean and reeked of cigarette smokeDenise F.
El cliente no dejó un comentario.Evon Y.
the people are great and super helpful BUT my â€œholdâ€ charge has been on my account for 7 business daysâ€¦what happened here?!Tori G.
El cliente no dejó un comentario.BRETT ALLEN W.
Tell a person that they will be charge for extra miles and fuel.Loice D.
The pictures they had of the before rental check list were not the same as they wrote on the sheet especially for the fuel gaugeRobert M.
Staff was very friendly & helpful.Timothy L.
El cliente no dejó un comentario.Hsiao L.
Friendly and helpful staff!BRADLEE THOMAS D.
I have problem with reservation time because the truck is not ready on the timeLAITH S.
El cliente no dejó un comentario.RAYMOND DAVID S.
El cliente no dejó un comentario.Alicia B.
El cliente no dejó un comentario.ROBERT DENNIS M.
El cliente no dejó un comentario.ALLEN EDWARD B.
Very friendly and helpful service repTERRILYNN S.
It was a good experience. You Definitely have to be good with phones and technology to check in through the computer but overall it was a good experience.Amelia J.
El cliente no dejó un comentario.Lakwanza C.
El cliente no dejó un comentario.Regina W.
El cliente no dejó un comentario.CORTNEY LEIGH B.
keeping gad tank fullAngie S.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Seth A.
El cliente no dejó un comentario.Kevin T.
Excellent customer service. Appreciate Johnathan's helpChester D.
El cliente no dejó un comentario.SAM F.
El cliente no dejó un comentario.Lori W.
Was over charged rented for 4 hrs and was charged for 2 days along with after hour return fees when the trailer was brought back within the 4 hour window. Still waiting on a return call from general manager to adjust my payment.Richardalbert P.
The good: the man who helped me sign out the truck went above and beyond and was super helpful. The bad: Mobile interface. Every time I've rented a uhaul I have been burned by the mobile app. This time it wouldn't allow me to upload license photos and I had to go inside. When returning it, I was unable to upload photos again and it resulted in me having to call customer support and being placed on hold for an hour and then I wasn't even helped in the end.Thomas W.
El cliente no dejó un comentario.BRIAN DONALD Y.
El cliente no dejó un comentario.Benjamin B.
El cliente no dejó un comentario.CHARLEEN ALICE S.
Give me that van again brand new thank u Jesus and and the you guys.DIONKHA LASHAWN S.
Wide range of well-maintained equipment and friendly, knowledgeable staff.Steven C.
El cliente no dejó un comentario.JOSEPH PAUL F.
The guy Donald was really kool and helped us out with getting the truck we needed..CHRISTOPHER R.
trailer was clean but tires were dry rotted prompting a call to roadside that could have been avoided with some better maintenance. The date codes on the tires were 2014 and 2015. Well past recommendations for trailer tire life. Overall problem was handled well causing only minor inconvenience and I will rent trailers again in the future,Donald P.
Got charged 30$ for fuel. Brought truck back with more fuel than when i received truck. Shame on you!CHRISTOPHER J F.
Unfortunately this is a terrible location to have an entrance for a business, especially one that rents large trucks right off an I-94 expressway off ramp. For that reason I would not recommend renting from this location. Nothing against the employees of this location. Services were not an issue.Jeffrey B.
nothing i can think of. the service was great, rates were satisfactory, everything was good.JAMES S.
El cliente no dejó un comentario.Mariann M.
El cliente no dejó un comentario.CHRISTOPHER ALLE H.
Servicios adicionales en esta ubicación
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