Comentarios del cliente para U-Haul of Ravenna

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Ravenna

Grado total:

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Mary B. en

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El cliente no dejó un comentario.

Percy M. en

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El cliente no dejó un comentario.

Cheryl C. en

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I was in/out in 5 minutes.

Joe W. en

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El cliente no dejó un comentario.

JOHN J L. en

Grado:

every thing went very well

Robin L. en

Grado:

I am extremely pleased with this U-Haul location. The friendly and efficient staff person went through everything with me and even had the van warming up in the low teen degree outside temperature so that I didn't get into a freezing cold van.

Matt P. en

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El cliente no dejó un comentario.

Vickie B. en

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El cliente no dejó un comentario.

Jennifer C. en

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El cliente no dejó un comentario.

GARRY S. en

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El cliente no dejó un comentario.

geno V. en

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El cliente no dejó un comentario.

Damien C. en

Grado:

As always, the Ravenna office was there to support our needs

Stephen W. en

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Tires needed balanced on the trailer, other than that everything was great

Frank B. en

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El cliente no dejó un comentario.

Kyle C. en

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El cliente no dejó un comentario.

Priscilla V. en

Grado:

Great service

Thomas G. en

Grado:

Working trailer lights. Sales person said it was new truck issues with running lights. I have multiple trailers that I pull and none have issues with flickering lights. A simple wiring ground on the trailer would have fixed the issue.

steve C. en

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El cliente no dejó un comentario.

DAVE M. en

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El cliente no dejó un comentario.

Diane S. en

Grado:

Fix your computer system. Couldn't scan my card and sign on the keypad. When returned there wasn't anyway to sign me out so the very handsome you man working wrote me out a receipt stating I had returned truck..the #no. and what time returned. I believe his name is Dave! Nice guy!

Kaytlin C. en

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El cliente no dejó un comentario.

Shawn T. en

Grado:

The Employee's were very nice and knew what they were doing.

Robert F. en

Grado:

Always a pleasure doing business with the Ravenna U-haul. Top notch employees. Thank you once again!!!!!!!

Douglas K. en

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El cliente no dejó un comentario.

Bonnie T. en

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El cliente no dejó un comentario.

Douglas K. en

Grado:

Trailer roof was leaking all the way down front to back on right side and of course it was raining

mike H. en

Grado:

Excellent customer service. Very nice and helpful staff during both pick-up and drop off.

Lawrence S. en

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El cliente no dejó un comentario.

Leonard C. en

Grado:

The truck was all over the road something was wrong with the front end

Mark C. en

Grado:

Guy who got my trailer ready was GREAT. A little annoyed that your system took so long to get me checked out. That said, I love the mobile check-in for after hours drop off. Thats a great new feature.

Tammy B. en

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El cliente no dejó un comentario.

friends of R. en

Grado:

We are always VERY satisfied with our rentals.

DEB S. en

Grado:

Ravenna was great. Streetsborro oh was a disaster. Twice in 2 weeks. Truck but there rude employee. 800 customer service lied to me twice and hung up on me times 3.. Scheduling Dept lied. Worse experience ever.. Twice in 2 weeks and both time horrible..

Virgil R. en

Grado:

Your store was closed at my schedule return time. I was told that if I had it back when you opened that would be good. You still charged me for the second day. Not right. I doubt that I will rent from that store again, at least not a van.

Jeff H. en

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El cliente no dejó un comentario.

lonnie W. en

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El cliente no dejó un comentario.

Marjorie G. en

Grado:

I tried calling the location the day before my pickup to inquire about the ball hitch, since that was not an option online. Instead of the location, I was connected to customer service. They said that they would get a message to the location and that the location would call me back. The location never called me. When I went to the location, they did not ask about my call. Then after some misunderstanding on my part about ball hitches after I left the lot with the rental, the truck was not going to work for my needs. I ended up returning the truck and using another option. I'm frustrated that I had to pay almost $60 after trying to sort the situation beforehand. Also, the location rep continued to say that 1 7/8" balls were not available. Although 2 weeks prior, I had rented a truck with an adjustable hitch 1 7/8" or 2".

Mary C. en

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El cliente no dejó un comentario.

Jodie H. en

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El cliente no dejó un comentario.

RODNEY S. en

Grado:

Send notification when truck is ready.

Jason A. en

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Very friendly and informative staff.

Theodore H. en

Grado:

Fast check out and return. Equipment was in good condition.

Dale H. en

Grado:

El cliente no dejó un comentario.

roy W. en

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El cliente no dejó un comentario.

Davan D. en

Grado:

The person who helped me was great...thanks for making my day that much easier much appreciated.

Laura P. en

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Nice guy helped us.

Susan S. en

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El cliente no dejó un comentario.

Jon G. en

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El cliente no dejó un comentario.

Suzanne E. en

Grado:

Top notch customer service...we would without a doubt recommend this location to anyone who needs a rental. It was probably the best experience i have ever had renting from uhaul. Thank you so much.

Jason A. en

Grado:

I filled out all of the required items online and when I went in the store there was a lot of repeating the same process I already filled out.

Karen C. en

Grado:

We used the after hours drop off so did not see inside or personnel

Michael B. en

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El cliente no dejó un comentario.

Pam K. en

Grado:

Very professional. Great customer service.

GARY H. en

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El cliente no dejó un comentario.

Scott R. en

Grado:

Great staff

Jeff D. en

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El cliente no dejó un comentario.

GARY H. en

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Very professional and knowledgeable staff.

William B. en

Grado:

I would like to see the recommended hitch height on the website.

nate A. en

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El cliente no dejó un comentario.

Joan M. en

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El cliente no dejó un comentario.

steven H. en

Grado:

Brandon was particularly friendly and helpful. Keep doing things the way you are.

Renee K. en

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El cliente no dejó un comentario.

sue G. en

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El cliente no dejó un comentario.

Cheryl S. en

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El cliente no dejó un comentario.

Lisa A. en

Grado:

The online website is horrible and made us have to get a new trailer 3 times. I would never suggest someone to use the U-Haul website only call the location wanted.

Robert D. en

Grado:

Very helpful and friendly staff

RON L. en

Grado:

El cliente no dejó un comentario.

Kim G. en

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El cliente no dejó un comentario.

Eileen K. en

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El cliente no dejó un comentario.

Jeffrey H. en

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More attentive staff

Marilyn S. en

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El cliente no dejó un comentario.

Harry H. en

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El cliente no dejó un comentario.

Al C. en

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El cliente no dejó un comentario.

jessica D. en

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El cliente no dejó un comentario.

ronald T. en

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El cliente no dejó un comentario.

ashley S. en

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El cliente no dejó un comentario.

Rick H. en

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El cliente no dejó un comentario.

Jamie H. en

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El cliente no dejó un comentario.

Nathan H. en

Grado:

The only issue I had was that the size of the trailer that I reserved was not available at the location where I reserved it. It doesn’t make sense to me that I was able to reserve it online for a time when it is unavailable. Then, I had to switch locations and get a unit that was smaller, which required more trips. Other than that, the experience was very good. I could not believe the friendliness and helpfulness of the employees at pickup and drop-off. I mean, these dudes could work at Chil-fil-a; they were THAT nice! I truly appreciated them, and that’s the reason I wanted to leave feedback.

Eric B. en

Grado:

El cliente no dejó un comentario.

Bruce B. en

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El cliente no dejó un comentario.

Gary M. en

Grado:

Thanks to a very competent, informative, friendly, and courteous employee named Brandon, I got the right equipment and information we needed to get our move packed and ready for shipment. Thanks Brandon and U-Haul. You help take a stressful situation and make it go smoothly.

John A. en

Grado:

This was the best experience with U-Haul I have ever had. The crew in Ravenna wet just Great

dustin B. en

Grado:

El cliente no dejó un comentario.

James E. en

Grado:

Great people at the Ravenna Ohio U-Haul.

Sherri Lynn K. en

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El cliente no dejó un comentario.

Rochelle W. en

Grado:

This location was PERFECT. From the man that helped us to the over all look of it, it was great!

Sharon D. en

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El cliente no dejó un comentario.

joe B. en

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El cliente no dejó un comentario.

Curtis H. en

Grado:

lubricate the tiedowns.

Jeffrey S. en

Grado:

Everything went well for us, including speedy check in and check out.

Scott S. en

Grado:

El cliente no dejó un comentario.

Richard R. en

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El cliente no dejó un comentario.

Anita K. en

Grado:

The employee was great

robert G. en

Grado:

El cliente no dejó un comentario.

jim D. en

Grado:

They were helpful and even looked up the citation that I experienced and said that I should have been worked with the citation I had but he couldn’t answer for the place in Florida

Robert K. en

Grado:

El cliente no dejó un comentario.

glenn N. en

Grado:

El cliente no dejó un comentario.

Chad L. en

Grado:

No improvements necessary!

Kelly S. en

Grado:

El cliente no dejó un comentario.

Sarah R. en

Grado:

Staff very helpful in managing our Ubox/trailer pickup, storage and retrieval.