Customer Reviews for U-Haul of Pico Rivera

3,388 comentarios

4425 Rosemead Bl   Pico Rivera, CA 90660
(& Beverly Bl)

(562) 692-1261

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(562) 692-1261

4425 Rosemead Bl
Pico Rivera, CA 90660
(& Beverly Bl)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

Better explanations of how the process works; i.e. if you return vehicle or leave it at your destination. Too expensive. What is rental tax based on?

ANDREW B. 
Rating:
5.0

Everything was perfect!

maria A. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

ELI C. 
Rating:
5.0

Customer did not leave a comment.

ALMA G. 
Rating:
5.0

Keep up the good work.

JAIME V. 
Rating:
5.0

Customer did not leave a comment.

RAUL B. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

That place is great I LOVED renting my U-Box from them, I've rented U-Boxes from them twice over the years. Now I live in Perris California and the move was painless THANKS to Mike and his crew over at the Pico Rivera U-Haul.

HERLINDA A. 
Rating:
5.0

the only concern I have is that I was not able to adjust the mirrors which made it a little difficult to see on the side of me

GLORIA S. 
Rating:
4.0

Customer did not leave a comment.

ASHOD M. 
Rating:
5.0

Customer did not leave a comment.

ELI C. 
Rating:
5.0

Customer did not leave a comment.

JAIME V. 
Rating:
5.0

Customer did not leave a comment.

Samantha R. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO V. 
Rating:
5.0

Customer did not leave a comment.

MANUEL G. 
Rating:
5.0

Customer did not leave a comment.

OSCAR O. 
Rating:
5.0

Customer did not leave a comment.

CHRIS B. 
Rating:
5.0

Easy & Super Friendly Employees here, knowledgeable & gave me great info on the type of vehicle I needed for my hauling activities….will be back again👍

ROLAND E. 
Rating:
5.0

Customer did not leave a comment.

DELBERT M. 
Rating:
5.0

Customer did not leave a comment.

RENE M. 
Rating:
5.0

Print your receipts a little bigger ,very hard to see even with glasses. Large print please.

DOREEN H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE F. 
Rating:
5.0

Good pleasant service all around. Thumbs up!

DANIEL A. 
Rating:
5.0

This was a great location and the 10' truck worked great. Thank you, UHAUL.

PAUL G. 
Rating:
5.0

You don't need improvement good just the way you are .thank you

DOREEN H. 
Rating:
2.0

I came to pick up my truck on Sunday morning, politely asked if they rent a ball so I can pull a trailer, gentleman along with lady said only for sale. I told them that all other U-haullocations provide a ball for rent to pull the trailer. They called me “dude” speaking out loudly. I asked him you called me “dude” ? He said yes “dude” That was completely inappropriate from U-haul employee very disappointing in customer service.

MILAN N. 
Rating:
5.0

Perfecto buen servicio

REVIN G. 
Rating:
5.0

Not a thing ,service and help was great thank you.

DOREEN H. 
Rating:
5.0

Customer did not leave a comment.

JAVIER F. 
Rating:
5.0

Customer did not leave a comment.

ERASMO P. 
Rating:
1.0

The service was great. The equipment was extremely faulty. I've filed a claim with the center I dropped it off at but I have not heard anything as of yet. I'm extremely disappointed with the equipment. At numerous points I felt line I would loose control of the vehicle. I reached out to road side assistance and they dismissed my concerns

JOSE DAVID H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER V. 
Rating:
5.0

Quick & easy. Reserved online. In and out quick for both pick up & return.

DIANA D. 
Rating:
5.0

The young lady that attended me at the U-Haul store was kind and professional she took my information and I was out with my truck rental in about five minutes she was fantastic

HECTOR V. 
Rating:
5.0

no

Yao C. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL S. 
Rating:
5.0

Helpful and knowledgeable staff. Provided the help I needed to get a tow dolly properly hooked up to my SUV and I was on my way in a few minutes. Thanks!

DONALD D. 
Rating:
5.0

all is good

DIANA O. 
Rating:
5.0

Customer did not leave a comment.

DIANA V. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Excellent service

ELI C. 
Rating:
5.0

Customer did not leave a comment.

MERLYN C. 
Rating:
5.0

Always good service, that is why I keep coming back👍

LETICIA S. 
Rating:
5.0

Quick service.

FRANCISCO A. 
Rating:
3.0

Check engine turned on right before I got to my destination not a good experience

ARTURO B. 
Rating:
5.0

I think you did great

CRISTINA E. 
Rating:
5.0

Customer did not leave a comment.

JOSE B. 
Rating:
5.0

Customer did not leave a comment.

Luz R. 
Rating:
5.0

Customer did not leave a comment.

JACK M. 
Rating:
5.0

Really accommodating workers! Made the moving experience so much easier!

Brandy H. 
Rating:
5.0

Staff are attentive and quick to get you hooked up and out.

ALBERTO G. 
Rating:
4.0

When returning the equipment tend to the customer that is returning the equipment and not start with the customer and walk away and tell then you be right back and have then wait 15 to 20 min. and not come back then act like your going to help when you return but the other serive person end up helping me help with the return like you when suppose to do. Otherwise every thing else was ok. That girl should be train better on the service counter.

VIVIAN R. 
Rating:
5.0

Customer did not leave a comment.

WILFREDO D. 
Rating:
2.0

Inspect and clean vehicles before renting to next customer. Truck that I rented was filthy, gas tank was empty and driver side door handle did not work. When I returned vehicle , service person informed me vehicle was rented to me with half a tank of gas and attempted to charge me for returning vehicle with improper amount of fuel. After viewing a picture I took of the fuel gauge on empty when I picked it up in the morning, he " waived " the fuel penalty.

MICHAEL C. 
Rating:
5.0

For sure I'll recommend this location 👍thanks Miss Ashley Larios for your help 🙏

ELI C. 
Rating:
5.0

Customer did not leave a comment.

ELI C. 
Rating:
5.0

Good job

FRANCISCO V. 
Rating:
5.0

Customer did not leave a comment.

Eli C. 
Rating:
4.0

Customer did not leave a comment.

Mirando S. 
Rating:
5.0

I would help greatly to be given the right size truck. If a bigger truck was needed, it should have available, even if the cost was extra. There's no reason for a customer to endure such a loss.

George R. 
Rating:
5.0

Customer did not leave a comment.

MANUEL S. 
Rating:
5.0

Customer did not leave a comment.

MANUEL S. 
Rating:
5.0

Customer did not leave a comment.

JOSUE D. 
Rating:
5.0

The man who attended me was pretty helpful in getting the right truck for what I needed. Quick and easy service. Will be coming here whenever I need to move heavy loads:)

CHRISTOPHER A. 
Rating:
4.0

Customer did not leave a comment.

VICTOR G. 
Rating:
3.0

Nothing

RALPH C. 
Rating:
4.0

Booked as mobile pickup for before office hours. Recvd call nite before to alert must come in during. Office hours due to lockbox theft. Suggest alerting customer as early as possible where can.

SUSANNE M. 
Rating:
5.0

Wanted to compliment Mike, Ashley and Javier for their excellent customer services .

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

FRANCES S. 
Rating:
4.0

I rented a 26-foot truck and it was horrible I couldn't see the dad for any life then I rented a small and that would had everything's lights on I could see the dash and it stops light goes on thank you

Arthur M. 
Rating:
5.0

Quick and easy!

MICHAEL F. 
Rating:
3.0

Customer did not leave a comment.

Catherine Y. 
Rating:
5.0

Thank you.

Richard S. 
Rating:
5.0

The online process made it easy to check out, however the information was wrong. On the original invoice it said my gas was 3/4 full when in fact it was a little over 1/4 full. After I return it, I showed them a picture of the gas discrepancy with the car mileage. They told me they correct it and I am all set, in order to save paper I told them to email me after I checked the email I see that they charged me 13 Galloon discrepancy.. I will call Monday and hopefully it gets cleared.

DAVID C. 
Rating:
3.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

i can tell how they are listen and try to understand whatever we try to give them information and work on that case the best they are

Tai B. 
Rating:
5.0

Thank you so much!

Iris A. 
Rating:
5.0

Keep doing a great job.

AMANDO A. 
Rating:
1.0

Customer did not leave a comment.

MARIO C. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Good service

MAURICIO S. 
Rating:
5.0

Good

JIHONG D. 
Rating:
5.0

I was there on it other 23rd around 8am and there was a very rude female working at the time. Pretty much I am a Pasadena resident and needed to rent a truck since I ordered a fridge at the nearby Lowes next to this location. The female employee stated I needed to be a Pico Rivera resident and pretty much wasn't willing to help me. Thank you to Glen who stepped in and accommodated me and set me up with a truck and dolly rental! It sucks cos I spoke to the general manager Mike who never mentioned to be over the phone that I wasn't going to be able to rent at this location… the other guys that helped me while returning the truck were great as well. Thank you to Glen and the rest of the guys!!!!

Darenn C. 
Rating:
4.0

Construction in the surrounding areas have entrance blocked, one way drive, very inconvenient, not a place to recommend while road work is being done.

Mireya V. 
Rating:
4.0

everything was above average, thank you

JOE L. 
Rating:
5.0

Customer did not leave a comment.

Mitchell R. 
Rating:
1.0

Vehicle inspection should be a standard of service. Unfortunately, the vehicle I rented had dead bolt lock. I called Pico Rivera to get combination but referred to Corp office. This created a two hour delay in loading items into the vehicle. Very unhappy with customer service.

ALICIA S. 
Rating:
3.0

Charged me for gas that wasn't recorded right

JASON V. 
Rating:
4.0

Customer did not leave a comment.

Armando M. 
Rating:
3.0

Person who checked me in seemed bothered that I was there. Kept looking at his phone as he was getting my rental in order. Could have provided better customer service. Person who checked me out was friendly, hence 3 stars instead of 1 or 2.

Eduardo G. 
Rating:
3.0

Customer did not leave a comment.

LUCY Z. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER G. 
Rating:
5.0

Customer did not leave a comment.

JUAN B. 
Rating:
5.0

Good customer service

LORRAINE O. 
Rating:
5.0

Customer did not leave a comment.

HERIBERTO L. 
Rating:
1.0

They did not show us how to operate some of the the features of the truck

MILAGROS D. 
Rating:
5.0

be prepared for influx of customers, i was first however the line was long in just moments!

GLEN M. 
Rating:
5.0

Fix the U-haul because it's not aligned very well and it's make driving it a lot harder.

LISSETT R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba