Absolutely horrible customer serviceJack J L.
Customer Reviews for U-Haul of Perrine
Perrine, FL 33157
(Sw 165th St & Us 1)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ANDREW H.
El cliente no dejó un comentario.Alfredo C.
Provide more personal during the AM when you have the most pickup and returnLee W.
El cliente no dejó un comentario.Daniel F.
Everything was very professional and clean all the workers were a professional who I dealt withSammie D.
El cliente no dejó un comentario.Christopher L.
Truck drove nice and good ac. Side mirrors were very helpful.David S.
El cliente no dejó un comentario.gloria R.
I recommend that they have to make sure went they check the car's check everything including the gas and put the correct information on the paper work example my car was empty no gas went i return the car they said that the tank was halfway thanks to god that I took pictures but overall everything is being always good i used this location all the timeAlexander G.
All of the staff are very professional and welcome back Ms CarolLOVENIA C.
El cliente no dejó un comentario.Jurian A.
I have used U Haul for many years and this was by far the worst vehicle I've ever rented. My wife and I are retired police officers. As I was taking care of picking up the vehicle my wife took my granddaughter to the restroom and discovered a gun inside the restroom. My granddaughter was just inches away from the gun. She notified an employee that she found a gun at which time was taken by that employee, later we learned it belongs to an employee. I asked questions about the policy regarding employees bringing a gun to work and was informed that it's not allowed. I find that experience very dangerous and I'm shocked that a incident like that happened. I don't think I would continue using your company anymore. Life safety and professional service is very important to my family and I. I would love to have a call back to follow up on this incident. Clyde Dozier ( 305) 281-8896CLYDE D.
El cliente no dejó un comentario.Alex R.
El cliente no dejó un comentario.Ernesto R.
None at this timeBeverly K.
El cliente no dejó un comentario.Scott B.
El cliente no dejó un comentario.bertha P.
El cliente no dejó un comentario.MAYRA F.
El cliente no dejó un comentario.lazaro P.
Paid for extra days. Returned equipment early and should have been reimbursed for time not used.MICHAEL M.
Outside associate could be a little more friendly. GM was very helpful and friendly.WAYNE R.
El cliente no dejó un comentario.Nick L.
El cliente no dejó un comentario.edward T.
The young man that help me was very helpful. His pleasantries was most welcoming.Chata A.
They try to charge you for insurance you don't needJavier C.
Excellent customer service. Victor was very helpful.James W.
El cliente no dejó un comentario.Cristina S.
The Customer Service Staff Is the worst I have experienced anywhere That I have rented U Haul I rented now 4 times from this facility in the past 10 days and every single time the reservation was incorrect Wrong equipment one reservation was doubled the website does not work onsite And several of the team members really have a Bad attitude so sad cause I need to rent every week for the next 3 months and this location is less than a mile from my house And I'm stuck with this horrible serviceJohn J L.
Keep trucks clean and better customer service service.Manuel D.
El cliente no dejó un comentario.NORMA I.
Rocky only good thing i could say about this place. truck wedged into place and difficult to drive out place. fuel was not correct and when i tried to explain condition their answer was my opinion is mute . poor people skills and rude would only elevated my opinion.rigoberto F.
Great customer keep the good working guysJavier V.
Damage to the van w a s not noted the left turn signal on the did not work and the return via cell phone was absolutly horrible morning staff was very agumentitiveJackJ L.
All was good.JAVIER V.
El cliente no dejó un comentario.Emmanuel G.
El cliente no dejó un comentario.raphael W.
El cliente no dejó un comentario.Carlos C.
Never received my receipt for transaction even though requested when equipment was returned.victor W.
Reliable spot. Even without reservations.Frantz P.
El cliente no dejó un comentario.ARMANDO F.
El cliente no dejó un comentario.Weidong W.
El cliente no dejó un comentario.Shanel D.
El cliente no dejó un comentario.Dwain L.
Shout out to Juan Nishi! We love this location for the stellar customer service and outstanding communication. I may have to go a little out of my way to get to this location but it is well worth it.Vanessa T.
El cliente no dejó un comentario.doobay R.
El cliente no dejó un comentario.DONNA W.
Great customer service this staff go beyond to help few timesEricka B.
Make sure the truck our van the Ac is working.Beatrice V.
El cliente no dejó un comentario.JOSE G.
Great peopleHoshmand V.
El cliente no dejó un comentario.EDITH M.
El cliente no dejó un comentario.Colette C.
La persona que me atendiÃ³ el dÃa que fui a rentar fue muy grosera y me exigÃa que tenia que traer la van ese mismo dia....eso no esta bien.AMENODORO S.
El cliente no dejó un comentario.Jose S.
El cliente no dejó un comentario.JUAN N.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.dave W.
El cliente no dejó un comentario.Kaelin D.
El cliente no dejó un comentario.REMIGIO H.
El cliente no dejó un comentario.Pablo S.
El cliente no dejó un comentario.Marilyn G.
El cliente no dejó un comentario.aby T.
Great staffJan S.
El cliente no dejó un comentario.Jesus A.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.GARY V.
Customer need quick review on how to operate switches on vans and trucks, thank you, appreciate your serviceELIJAH R.
Very good serviceLARRY G.
I haul reservation sent me to a u haul store that did not have a car carrier in 3 month. When finally drive to the Petrine store, they did not know if they had a car carrier , finally they were returning one which the office did not know. A lot of hazleEDGAR B.
Really outstanding!ARMANDO F.
El cliente no dejó un comentario.Fernando M.
Arrived to rent a trailer and there was a line of people waiting while every employee was out front smoking and drinking their morning latte, completely uninterested in helping anyone; that is until I asked if they worked here? They were visibly upset that they got busted and begrudgingly assisted the already upset customers. Then I forgot my trailer light connector and was told to buy another and keep the receipt and return it when I bring the trailer back. Well I did as instructed and ironically your morning morons were gone and the new crackpot team had no interest in hearing anything about it. It's only $20 but I run a significantly larger business and if anyone one of my employees demonstrated that kind of behavior they would be escorted off the premises, but hey we all have choices and mine isâ€¦â€¦I'll never do business with this location again and probably Uhaul as well.Richard G.
El cliente no dejó un comentario.EDUARDO G.
Staff was great and I was very happy with my experience.ERIKA L.
El cliente no dejó un comentario.FRANCISCO E.
Have more inventory of trailers with rampVICTOR W.
Staff was friendly and helpful.. More care is needed to clean the cabin.. Rental had soda pop in the cup holders ,on dadh and ceiling. If I wasn't under a time crunch I would have asked for another van.Angela V.
Be more exact on the fuel mileage.Elizabeth H.
El cliente no dejó un comentario.Steve F.
El cliente no dejó un comentario.Timothy R.
El cliente no dejó un comentario.Natchez R.
1. There was no one in line ahead of me. Yet, the customer service representative made me wait while he finished something he was doing on the computer without any explanation. However, after that he was kind and accommodating. 2. I saw a different customer service representative when I returned to pick up my jeep which had had a trailer hitch installed on it. He lacked good communication skills. He asked me my name. Then he asked me my address, and I didn't quite understand why. When I asked him if he was having difficulty locating my order, he told me that he was asking for this information for my warranty. It would have been helpful if he had communicated more fully from the start.JOHN C.
El cliente no dejó un comentario.ANDRE S.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.hether P.
Your employees are wonderful - Carolina and Ryan, both outstanding. Store was clean and well stocked. Check-out via text link would not load and when entering link in browser ( Google) I could not verify I had completed. I will use this location again and I highly recommend.Marcia L.
Nothing, just keep doing what you are doing!JANET S.
El cliente no dejó un comentario.Francisco R.
El cliente no dejó un comentario.Timothy F.
El cliente no dejó un comentario.Paul W.
Good customer serviceStephen H.
all Perfect!JORGE J.
El cliente no dejó un comentario.VINCENT M.
El cliente no dejó un comentario.Fernando R.
El cliente no dejó un comentario.dave W.
Great job thank youDaniel C.
I have never had the need to use UHaul and the one time I did it was very convenient. Amazing service, 100% recommendandy C.
gdfshngRafael G. | Overall Experience
I used moving helpers so did not go to this facility. They were prompt about calling me when my U-Box arrived and were good about coordinating with the moving-helpers to arrange my UBox delivery.Keri A. | Overall Experience
Servicios adicionales en esta ubicación
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