Nothing to recommend. The staff was very king and friendly.Chris R.
Customer Reviews for U-Haul of Palatine
Palatine, IL 60074
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The employees there are phenomenal. I would rent another truck from there again.Maurico P.
El cliente no dejó un comentario.celis F.
Good serviceIvan B.
El cliente no dejó un comentario.Sachin Sunder S.
didnt get the truck at 1/2 full with fuel when I picked it up, told and showed the manager, she told me that she would make a comment about it and didnt, they charged me for gas at a gastly price and had to call to get it corrected. Shouldnt have had to call comments should have been made within my rental papers.Jodi G.
A huge thank you goes out to employee â€œJoe Thomasâ€ who provided rock star high level customer service! Joe was very accommodating to my customer needs from start to finish! Very worth noting: Joe has ALWAYS provided stellar service with a smile and enthusiasm! He is a true professional!! THANK YOU!Michael K.
El cliente no dejó un comentario.Stephen C.
I have always had a pleasant experience at this location.Edward W.
El cliente no dejó un comentario.THOMAS P.
El cliente no dejó un comentario.Wayne P.
Great customer service from staff.Roger S.
El cliente no dejó un comentario.Karen T.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.Shirley V.
El cliente no dejó un comentario.JOHN S.
I have worked with almost all agent at this location within this past week as I'm transitioning into my new home but I was super fortunate to meet with Emily today that checked me out and does she makes me wish to come to U-haul at the Palatine location everyday qnd subscribe to every servuces tgey offer and every itrm they sell as long as I have Emily as my agent. She was super friendly, very knowledgeable and the hospitality and customer service is out of this world. Thank you Emily, you made my move pleasant with a lasting memory of how U-haul goes and above and beyond to ensure their clients are well taken care of. Thank you!!!Tina T.
El cliente no dejó un comentario.James F.
El cliente no dejó un comentario.celestino O.
El cliente no dejó un comentario.Waldemar Z.
El cliente no dejó un comentario.Artsiom S.
El cliente no dejó un comentario.William P.
The best ever service coming back soon again Joe Thomas is the best very excellent customer service best knowledge..will bring lots of more customers because of joe he is the best.....Zeljko D.
El cliente no dejó un comentario.Bennett B.
El cliente no dejó un comentario.Micah K.
I was promised the bill would be $18.95 since I was picking up food for the Little Sisters of the Poor in Palatine. Can I get a response pleaseWayne B.
Easy check in and out processNorman H.
Excellent attention from the staff, they also gave me guidance, making the right decision about the service to be requested. I am happy with your services, so I recommend them.Elena I.
I enjoyed working with Emily. She was friendly, informative, and willing to offer advice. She made my day.Ken A.
El cliente no dejó un comentario.Allan K.
El cliente no dejó un comentario.Daniel L.
This location is top notch and very friendly professional service!Christian L.
El cliente no dejó un comentario.Kevin O.
Emily was amazingThomas T.
El cliente no dejó un comentario.Kenneth V.
El cliente no dejó un comentario.Roland C.
The staff there is phenomenal. I rent there about 4 times a year and every person there is pleasant and helpful. It's why I don't go anywhere elseTODD M.
Everyone is great at this location.Nathan F.
Great service! highly recommend !Dariusz C.
El cliente no dejó un comentario.Karen S.
peolpe are great, the truck, with 150,000 on it was difficult to manage but was cleanDave R.
El cliente no dejó un comentario.mark L.
El cliente no dejó un comentario.STEVE M.
El cliente no dejó un comentario.Gary B.
Very organized and responsive staff.Mark M.
El cliente no dejó un comentario.josluis C.
Emily helped me with the process, and she was excellent. Very professional, efficient and friendly. Overall, a great experience.Jason G.
El cliente no dejó un comentario.Uyanga G.
El cliente no dejó un comentario.Victor C.
El cliente no dejó un comentario.Ryan H.
The truck was stinky, it had a lot of dust everywhere, and windshield was dirty from inside, so it was very hard to drive when it got darker outside. Front panel hasn't been wiped maybe for a year. Had to drive with open windows because of the smell. Gave two stars because lady offered to spray dezinfectant because of the smell. But I didn't have much time, so I took it anyway. The car itself had almost 160K miles and it felt like it will fall apart. Like I was driving not in drive but in 3,2, or1. Throughout there was slightly bigger leg room than in Home Depot rented trucks. Still hard to drive if you are 6' or taller.Andra A.
El cliente no dejó un comentario.Francisco R.
Your people there are great. Have rented there many times and it's a great experience every time.TODD M.
Excellent customer service and well experienced in what they do. Definitely pleasedVictor C.
El cliente no dejó un comentario.Andrew W.
El cliente no dejó un comentario.Darren L.
El cliente no dejó un comentario.William R.
superb experience as a first timer. keep it up.joseph I.
Have some kind of ramp on the 19.99 a day box truck. That's all.Joseph K.
El cliente no dejó un comentario.JAMES P.
Mike and staff were very professional, cordial, and attentive.jose C.
El cliente no dejó un comentario.Fred K.
El cliente no dejó un comentario.Odilia R.
El cliente no dejó un comentario.Abdel H.
Cruise control and a better radio + Sirius radio â€¦.H Brian C.
Great service and good people.Antonio T.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Samuel B.
El cliente no dejó un comentario.Steve K.
Had a.mixup with the drop off location. I had told them I was going to Pendleton,Oregon and they wrote down John Day,Oregon. Which was out of my way. Other than that I had a safe trip and left it cleanDONN W.
El cliente no dejó un comentario.ANDREI T.
El cliente no dejó un comentario.Ioan G.
The woman who checked in my equipment was simply delightful and a pleasure to deal with.Paul R.
El cliente no dejó un comentario.Christopher S.
El cliente no dejó un comentario.Nadia A.
El cliente no dejó un comentario.Robert C.
The whole experience was great!Angela M.
Very personable young lady checked me in and out. Would absolutely go back.Debborah M.
El cliente no dejó un comentario.Patricia M.
El cliente no dejó un comentario.kerry K.
Emily was very professional & accommodating. Will rent from her again. Keith Brucekeith B.
Vehicle felt unsafe to drive. Significant shudder while braking, steering required near constant input to keep vehicle tracking straight.Andrew E.
El cliente no dejó un comentario.Cailyn B.
El cliente no dejó un comentario.Dushan S.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Chuck C.
this location was great the issue I had was that U-Haul Traffic had me pick up my trailer in Palatine IL vs Grayslake IL where I reserved it. an hour driving time away from my location.(2 hour round trip)Chris S.
El cliente no dejó un comentario.Robert V.
El cliente no dejó un comentario.Paul S.
They go above and beyond!mike D.
Process was efficient and staff informative and helpful. Only problem was I had difficulty unhitching the trailer on return.Fred R.
Always the best place to rent fast,curtious,affordable.helpful.Wayne S.
They were very helpful and efficient. The truck was ready and clean.Dan C.
The process of the operation was very quick and smooth, the price was so reasonable!!! I'm totally satisfied with them.Koji Y.
Emily assisted me, she's awesome! I never had someone that great assist me with your company! I was having a bad day she really made it better.Aisha S.
El cliente no dejó un comentario.Sean M.
Very seamless processErnie P.
El cliente no dejó un comentario.Dwight H.
El cliente no dejó un comentario.Matt O.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!
We have an adaptive reuse program to better the environment!