El cliente no dejó un comentario.Patricia M.
Customer Reviews for U-Haul of Palatine
Palatine, IL 60074
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.kerry K.
Vehicle felt unsafe to drive. Significant shudder while braking, steering required near constant input to keep vehicle tracking straight.Andrew E.
El cliente no dejó un comentario.Cailyn B.
El cliente no dejó un comentario.Dushan S.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Chuck C.
this location was great the issue I had was that U-Haul Traffic had me pick up my trailer in Palatine IL vs Grayslake IL where I reserved it. an hour driving time away from my location.(2 hour round trip)Chris S.
El cliente no dejó un comentario.Robert V.
El cliente no dejó un comentario.Paul S.
They go above and beyond!mike D.
Process was efficient and staff informative and helpful. Only problem was I had difficulty unhitching the trailer on return.Fred R.
Always the best place to rent fast,curtious,affordable.helpful.Wayne S.
They were very helpful and efficient. The truck was ready and clean.Dan C.
The process of the operation was very quick and smooth, the price was so reasonable!!! I'm totally satisfied with them.Koji Y.
Emily assisted me, she's awesome! I never had someone that great assist me with your company! I was having a bad day she really made it better.Aisha S.
El cliente no dejó un comentario.Sean M.
Very seamless processErnie P.
El cliente no dejó un comentario.Dwight H.
El cliente no dejó un comentario.Matt O.
Emily Matlow was great. She made the experience smooth and efficient, she has great customer service skills. I've recently had bad experiences at other nearby locations, but Emily was awesome.James B.
Even though I was a little preoccupied with my day, the person that helped me made the rental easy and complete-THANK YOU AGAIN!!!David S.
El cliente no dejó un comentario.IGNACIO M.
Thank you for a great experience. Emily and the gentlemen who accepted the truck when we returned it were very helpful and very efficient.Andrew B.
El cliente no dejó un comentario.jeanette V.
El cliente no dejó un comentario.Craig H.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Benard E.
El cliente no dejó un comentario.namjin K.
Worst experience ever. Check your truck before rent to your customer.Michael H.
El cliente no dejó un comentario.Allan K.
Emily was amazing and so helpful and kind. I always use this location when I need a truck.Dimondi R.
El cliente no dejó un comentario.Jerry G.
Everything its perfect since my firts time Keep the same Always take your customers right This is my favorite place to rent it 100 % satisfactionAbraham H.
Very pleasant experience.Christopher H.
Thoughtful and efficient staff. Best moving experience ever.Marshall J.
El cliente no dejó un comentario.Ray R.
El cliente no dejó un comentario.LINDA M.
Everyone is so nice and accommodating hereDiana S.
Imran Khan was very helpful throughout the process.Sam V.
El cliente no dejó un comentario.David M.
It's a very good location for me and the employees showed a great level of customer service.Qudus A.
I will only rent from U-Haul of Palatine on Dundee. They are very friendly and have delivered every time: get exactly what I request, equipment is there, no sending me to another location, easy in and easy out.Sandra N.
El cliente no dejó un comentario.Miguel P.
Perfect spot easy in and out friendly staff!!james M.
El cliente no dejó un comentario.Barbara D.
THE BEST LOCATION EVEM WITH THE BEST GUYS WORKING THERE.Alexander B.
Manager was very friendly and helpful.Danny S.
El cliente no dejó un comentario.david D.
Our Uhaul pickup was fast and easy using the contactless pickup method. The van was very clean and right there ready when I needed it. ¡Excelente ubicación!Andrea P.
El cliente no dejó un comentario.Edward V.
El cliente no dejó un comentario.Casey P.
El cliente no dejó un comentario.Andrea D.
Fastest service both when checking in and getting the truck/equipment. Everyone was super helpful and humorousDeanna H.
El cliente no dejó un comentario.Laz B.
Mike was very helpful and made the process super quick and easy!Marcela V.
The trailer had a tire that was sewn for repair and another tire was repaired with glue. We are fortunate that the tires made it 1100 milesBarbara K.
El cliente no dejó un comentario.Stephen M.
We have always rented from there and the Staff are very nice and the place is clean .Becky V.
El cliente no dejó un comentario.Jim B.
I was very happy with the check in at Palatine. I was not happy with the online communication. They did not have my return info, nor did Tony's HotTub. I had it in one email, but nothing on receipt or online that I could find.Joan K.
El cliente no dejó un comentario.David V.
Extraordinario servicio al clienteMoche L.
El cliente no dejó un comentario.Maria A.
El cliente no dejó un comentario.neil H.
El cliente no dejó un comentario.Mike C.
El cliente no dejó un comentario.Laynette C.
Your doing a good jobthomas W.
Have been using this location for years and will continue to do so. Excellent management and staffTOM W.
El cliente no dejó un comentario.dubiel E.
El cliente no dejó un comentario.Robert G.
Thanks for the fast service as always!MATTHEW D.
The location screwed up the billing, tried calling the location 20 times with no answer, had to wait 40 minutes on hold for customer service. ...your company is a joke!!!Alan S.
El cliente no dejó un comentario.Mehul P.
Great service at the desk and at return. Efficient and friendly.Jeff N.
El cliente no dejó un comentario.dubiel E.
El cliente no dejó un comentario.paul P.
El cliente no dejó un comentario.kathy H.
Emily and Imran were very helpful and considerate. Emily was especially responsive offering excellent options for my moving needs. It was a very, very, very positive experience!!!David K.
El cliente no dejó un comentario.Vishnu S.
El cliente no dejó un comentario.Myron W.
One of the male employees was extremely rude when I was picking up my truck. Please work with your staff to ensure a pleasant customer experience from beginning to end.Michael C.
Great shop. good people.Tom B.
El cliente no dejó un comentario.Christopher N.
El cliente no dejó un comentario.Carlos P.
El cliente no dejó un comentario.Jeffrey S.
I requested to pick up the truck at 8AM. The location opens at 9AM. When I arrived at 8AM, I was unable to pick up and my reservation "had been converted to a hand delivery" and I had to return an hour later. The nice clerk told me that someone "forgot" to put the keys in the box that would have allowed for early pick up. Not a good start to a day or moving.Edward L.
El cliente no dejó un comentario.attiya M.
Everything was excellent!!! When my requested one-way was scheduled for pickup 40 miles away from my preferred location, Joe suggested a "same location" option that saved the day for me. Emily, Mike, and Jordan were also very helpful during the whole process!!!David K.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Sharon S.
El cliente no dejó un comentario.Kenneth R.
I've rented from U-Haul too many times to count. This was by far the best customer service I have ever had. You have an amazing employee who definitely goes way above and beyond for the customer. She deserves a promotion for sure.Timothy M.
I was jerked around to find a suitable and available trailer, first being sent over an hour away from my preferred location, then after I asked for a closer pickup for a larger trailer at the same price, they found one. The rental cost of $505 was OUTRAGEOUSLY INFLATED and RIDICULOUS! My complaint does not reflect on the location at Palatine, IL...they were fine,Jerry M.
Emily and Mike were very, very helpful and considerate!!!David K.
The fact that let me park the truck overnight and come back for it the next day was awesome. The staff was wonderful and super helpful.Christopher G.
El cliente no dejó un comentario.jane Z.
El cliente no dejó un comentario.Marcus N.
El cliente no dejó un comentario.Ivan R.
El cliente no dejó un comentario.Deepak S.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!
We have an adaptive reuse program to better the environment!