Customer Reviews for U-Haul of North Little Rock

2,375 comentarios

601 Cypress St   North Little Rock, AR 72114
(I-30 & Broadway Ave)

(501) 758-2924

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(501) 758-2924

601 Cypress St
North Little Rock, AR 72114
(I-30 & Broadway Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

delton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

I pulled in at the VERY end of a Monday and Hope was FANTASTIC! She took the time to help me get the trailer unhooked and even helped me check it in (although she did not have to). She was truly an example of STRONG customer service.

Autumn B. 
Clasificación:
5.0

Provide better parking area for customers vehicles. Maybe have a designated parking area for the U-Hauls and one for customers.

Clarice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jw M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sadar M. 
Clasificación:
5.0

Everything was super quick and efficient and everybody was extremely kind and helpful!

MOJADESINUOLA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalnatho T. 
Clasificación:
3.0

Make sure that any extra equipment like dollies are included in the order.

Zach L. 
Clasificación:
5.0

Ask more questions. I needed a hitch ball, and there was a lot of confusion about that. They could have just looked at my car and figured out what we needed.

MARTIN R. 
Clasificación:
5.0

Nothing the service was great!!!

JIMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan V. 
Clasificación:
5.0

Nothing she was very very professional and friendly!!!

JIMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demita H. 
Clasificación:
5.0

El cliente no dejó un comentario.

delton M. 
Clasificación:
5.0

Nothing the service was excellent!!!

JIMMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyrone W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew B. 
Clasificación:
3.0

please make sure equipment is in working order. its no fun finding out a signal light isn't working by being pulled over. The trailer i rented the passenger side signal light didnt work. But the employee said all lights were working when we tested them. He lied to me, when he could have fixed the problem with a new light.

Jonathan W. 
Clasificación:
5.0

Professional, expedient, & knowledgeable. Pleasant to have her assistance.

Antione M. 
Clasificación:
4.0

El cliente no dejó un comentario.

katrina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

hiryam L. 
Clasificación:
3.0

No

Jw M. 
Clasificación:
1.0

Let me start by saying I Reserved a U-Haul pickup online and when arrived was denied my Reservation because I used my debit card not a credit card even though I had $100 cash for a deposit and was forced to accept a box truck in its place because I was towing my camper to a storage facility to prevent the city from taking it, This entire situation would have never happened if your website would have denied my debit card I would have deposited money in my US Bank card and used it for the reservation instead. It cost me $10 more for the rental $25 in because it's a gas guzzlers and went over my mileage because I missed the sign for the storage facility because the windshield wipers were worn out and could barely see when it started raining, I've never had any problems renting from U-Haul before but after all this I think I'll be look in to other companies for my future hauling and storage needs

Shawn S. 
Clasificación:
5.0

The staff was really friendly and helpful, and got me on my way quickly. 10/10

Chase G. 
Clasificación:
4.0

Be very clear to customers on the time of day when a truck is due back. I said I needed a truck until Sunday, the end of the day that is. I was set up for a 10:00 am return and it was not verbally noted to me upon reserving and picking up. If a customer needed a truck on a Sunday, why would U-Haul believe bringing it back in the morning would be understood. This cost me double the daily rental to bring it back during the afternoon as needed. U-Haul needs to be direct on the time a truck is due back or not have a hardline drawn on return times.

robert A. 
Clasificación:
5.0

You guys are excellent

Sandra B. 
Clasificación:
5.0

Nothing !!$

Connie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONSHARRAE M. 
Clasificación:
5.0

Very friendly and helpful staff! Loved working with this U-Haul location.

Gabriel S. 
Clasificación:
5.0

Please don't forget dolly/furniture pads

Mohammad K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

This location is the best. The customer service was excellent, they had everything I needed for my move, the staff was welcoming and friendly, and everything was handled efficiently. The manager Breauna is great! I highly recommend this location.

lacey C. 
Clasificación:
5.0

The air conditioner on my particular truck blew cold, but it didn't blow very strong. Other than that the truck was great, staff was friendly, and pick-up/drop-off process was a breeze.

Jennifer M. 
Clasificación:
4.0

Great customer service!

Rebecca F. 
Clasificación:
3.0

The mileage seems as if it wasn't calculating right it was very impossible that I went the amount of miles it read the miles were going up at a fast rate the speedometer has to be rigged it would go up a mile after a half of a mile im pretty sure the speedometer is not accurate i definitely will be looking into

Shamika W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanitta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick S. 
Clasificación:
5.0

manager was very helpful

Sophie F. 
Clasificación:
5.0

Also great service. Overall a great experience.

Joshua B. 
Clasificación:
4.0

Keep doing what your doing!!

ROGELIO C. 
Clasificación:
3.0

We were there after business hours. We were able to leave the U Haul truck there with no problems.

Sharon D. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORA W. 
Clasificación:
5.0

The lady who helped me was fantastic. I can't remember her name.Very curtious and had me smiling.

DANIEL N. 
Clasificación:
4.0

Everything was just fine.

ROGER S. 
Clasificación:
5.0

Wry pleased. Check in and out was very quick.

EVERETT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Lori H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DORESA L. 
Clasificación:
5.0

Just continue being courteous

Lawrence H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUDITH S. 
Clasificación:
5.0

Polar opposite at the drop off. Staff were excellent. Cheerful, polite, and efficient.

Philip V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC W. 
Clasificación:
5.0

Not a thing. Bre was superb!

JEREMIAH M. 
Clasificación:
5.0

Nothing. The General Manager has the best customer service skills that I have experienced in a long time. The lady is gracious and took time to help me upload information needed to rent a vehicle.

Edward S. 
Clasificación:
5.0

The agent that helped me was very good and professional

LARRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Coreese W. 
Clasificación:
3.0

Dolly conveyor belts did not work.

Justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfonso H. 
Clasificación:
5.0

The lady at the desk was wonderful. Very helpful with renting and drop off will use this location again

HEATHER H. 
Clasificación:
2.0

The woman at the counter was incredibly rude and completely disinterested in providing any kind of real customer service. I was required to upload pictures of my driver's license using an app. Something I NEVER like to do. Her response - I'm not touching your license. Like my license carries COVID. If she was so concerned about COVID then she should be wearing a mask, she wasn't. Give me a break! I'll never go back to this store

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON H. 
Clasificación:
1.0

The woman who checked my truck in was rude and asked me to step away from her, then continued to talk and i couldn't understand her because id stepped away as she requested.

JEFFREY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON H. 
Clasificación:
1.0

I have used uhaul for years and never made a complaint.I made a reservation for a trailer. I arrive at 9:30 am. First customer there apparently the you lady helping me was then the only one on staff and she said she was a new hire.Hooking the trailer was a problem. The lights would the sync. As more people started arrive she just left me. Another employee arrived but they didn't proceed to help me. I was at the location for 2 .5 hours before I was able to leave. The problem was the adapter was faulty. Once this was rectified these two never once apologized for my long wait. They were rude acting as if it was my problem. Needless to say I will not use that location again if they are there. I would say my experience yesterday was horrible.

TERETHA E. 
Clasificación:
1.0

Fix the leak on the truck

ATREYU A. 
Clasificación:
5.0

Very friendly young lady and very polite and patient with two old people

George L. 
Clasificación:
4.0

Just acknowledge off the top that it's 97 cents per mile will be the bulk more so than the rental/

LESLIE W. 
Clasificación:
4.0

They were very nice when I turned it back in!

BRAYDON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRENZO B. 
Clasificación:
5.0

Customer Service is outstanding

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karessa F. 
Clasificación:
3.0

Use reasonable prices next time.

EIKHARIA S. 
Clasificación:
3.0

☺️

ZANDRA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY E. 
Clasificación:
5.0

Customer service was excellant

Albert B. 
Clasificación:
4.0

Don't use that gas station for uhaul rentals ever again.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLLIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfonso H. 
Clasificación:
1.0

She was rude as hell.

Tierney B. 
Clasificación:
5.0

Extraordinario servicio al cliente

CLEMENTENA T. 
Clasificación:
2.0

Tow Dolly was not up to date as far as maintenance

JOHNNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARDELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORANGE B. 
Clasificación:
2.0

Lower prices to start. When I booked my reservation online I was told it would be under $120. When I actually went and picked the uhaul up they charged me $275. That is a very big difference

RICHARD M. 
No se han enviado comentarios para esta ubicación.

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