Comentarios del cliente para U-Haul of Minneapolis

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Minneapolis

Grado total:

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Harry H. en

Grado:

Seamless experience.

Stephen S. en

Grado:

Everyone there was pleasant and VERY helpful! Thank you!

Paul M. en

Grado:

Best rental service I ever had.

Joann B. en

Grado:

We rented a tow dolly. The fellow that attached the dolly to the truck and secured the car on the dolly Instructed my husband to put it in park. He did so and got out of the car. We drove the truck home A few mikes that evening with the car in tow. Sunday morning I was following my husband who was driving the truck and towing the car. It had rained and I thought it was road spray coming off the back car tires. When I got closer I noticed that the back wheels were not turning. The car was being dragged on the rear tires. I called my husband and had him pull off the road. The fellow who hooked up the car on the dolly never took it out of park nor instructed my husband to do so. Consequently we need two new rear tires and there may be other damage from dragging the car about 10 miles. I believe that the Uhaul dealer was negligent and owes us for the two new tires and for any other damage that may have occurred. If this is not the correct forum for lodging this complaint please direct me to the appropriate department. Thank you.

Jeffrey M. en

Grado:

Team on-site was very friendly and hospitable.

Lindsay E. en

Grado:

Oversold then the truck size we needed so had to opt for smaller one. Slow computers At location made my express check in an hour long resulting in a delayed move. Employees apologetic and sympathized with my time frame and made everything work out in the end. Great and friendly staff.

Julie H. en

Grado:

My advisor (forgot his name) Friday 11/15 at about 3:40 was super friendly and helpful!! I was grouchy but he went above and beyond to help me! I wish I remembered his name so I could give kudos to him.

Steven L. en

Grado:

I was told gas tank was full and I needed to bring it back full - I put on 45 miles and it took 6 gallons of gas ($15) when I filled the tank - it obviously didn't start full

Carla W. en

Grado:

Staff was Very courteous and helpful. Equipment was in new and very good condition. Fitted my needs well.

Terrence C. en

Grado:

It was great

Kim C. en

Grado:

El cliente no dejó un comentario.

Jerson M. en

Grado:

The staff at this location are friendly and nice . They explain the installation to me very well . Eric the guy that did the work did a very good job. Very helpful too in recommending what I need for my move. Thank You.

Harold F. en

Grado:

Service was fantastic! Manager Wanda and CSR Katherine were a pleasure to do business with. The U-Haul phone system is a bit wonky however. I had to call 5 times before the phone would connect to this local office.

Abbas S. en

Grado:

El cliente no dejó un comentario.

Sarah C. en

Grado:

Great customer service, no improvements that I could suggest.

Dylan K. en

Grado:

El cliente no dejó un comentario.

Laura B. en

Grado:

Kurt was so kind, professional and helpful. I was moving for a hard reason and his smile made the day easier.

Bruce K. en

Grado:

Staff was very accommodating, great experience start to finish!

Leeshanna W. en

Grado:

Everything was excellent!!! The lady that help had very good customer service.

Rebecca B. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

El cliente no dejó un comentario.

ADAM S. en

Grado:

El cliente no dejó un comentario.

Karam O. en

Grado:

The employees were very friendly and efficient but definitely understaffed More employees would make the wait shorter

Hunter N. en

Grado:

Very friendly and helpful. 5 stars!!!

Jeanie F. en

Grado:

Everything wentgr

will J. en

Grado:

I did not rent from you someone steal my information to rent your equipment

Dennis E. en

Grado:

El cliente no dejó un comentario.

Gregory H. en

Grado:

El cliente no dejó un comentario.

matthew robert M. en

Grado:

Have used this location many times, fast in and out, great service.

c. Phillip K. en

Grado:

El cliente no dejó un comentario.

Jarett R. en

Grado:

Completely understaffed. I turned my truck in around 18:00 on 11/2/2019, and there were 5 or 6 trucks in front of me and 2 behind me with maybe 2 or 3 workers. And then on 11/3/19 I received a call asking when I was going to return the truck, then another call stating I only returned the tow dolly, and then was told "they would look into it." Guy on the phone (a different location) was great, but the Nicollet Ave location needs more staff and learn how to check in/check out properly.

Terry T. en

Grado:

Perfect

Alan O. en

Grado:

Not charge me an extra day because your system malfunctioned.

James T. en

Grado:

I have rented from U-Haul in several locations across the US and , by far, this was the best example of customer service I have ever encountered at any U-Haul. Great Job!

Doug A. en

Grado:

El cliente no dejó un comentario.

Juli E. en

Grado:

El cliente no dejó un comentario.

floyd T. en

Grado:

One of the best U-Haul companies I have ever been to. Friendly staff, large inventory, and very clean trucks, always accommodating my needs! Thank you Wanda and Kurt for making my moving experience a success...... Respectfully, Floyd