Nothing great employeesCARLOS S.
Customer Reviews for U-Haul of Milpitas
San Jose, CA 95131
(@ Montague Expwy)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Good service clean carZhulin P.
El cliente no dejó un comentario.Phanikiran A.
Wish you had more Ford pickups.Robert G.
El cliente no dejó un comentario.Derek B.
El cliente no dejó un comentario.MICHAEL J.
El cliente no dejó un comentario.SAM L.
El cliente no dejó un comentario.David R.
Continue the great work.DANIEL S.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.Rachel G.
El cliente no dejó un comentario.GLENN R.
Better customer service and semi clean trucks at least..Miguel M.
El cliente no dejó un comentario.Nicholas Patrick S.
Excellent customer serviceJermaine F.
i understand that the truck i rented was used by a contractorjoseph A.
Improving the self-check in system a little bit so that there are no glitches and that it's more smoothSam C.
Everyone went above and beyond on helping out with rental process and attaching trailer. 10 stars to all employees.Liz P.
Keep up the good job.. I have been coming to this location for the last 7 yrs.. because the employees and customer service is always on point ðŸ‘Œ ðŸ¤™ðŸ½ðŸ¤™ðŸ½ðŸ¤™ðŸ½ðŸ¤™ðŸ½Warnermanases A.
El cliente no dejó un comentario.Joseph G.
I would like to give a shout out to your employee Gregory Schermeister for making my rental and easy one. I was tired at the return and glad he promptly attended to me as i needed to go home 2 hours away. Kudos to the San Jose - Milpitas store!Anthony A.
El cliente no dejó un comentario.Marco R.
El cliente no dejó un comentario.EDUARDO C.
After returning a hand truck it was not discharged from my account until calling to 3 days later for having it removed. Staff did not ask for any information so process could have been more streamlinedJaime E.
El cliente no dejó un comentario.meng foh C.
Vehicle needs better maintenance and the cleaning. Truck smell like smoke and the back smell like it was use for a dump runCRAIG J.
El cliente no dejó un comentario.Diego G.
Uhaul reservation system is SO inconvenient - I was on hold for 30 minutes every time I calledSTACY U.
Great and easy rental with the 24/7 program.RENA B.
El cliente no dejó un comentario.DANIELLE K.
I am very satisfied with customer service. He was very friendly and helped me. The only suggestion that I want to make Rear View Mirror was missing and Outside Mirror not adjustable.Ahmad S.
The attendant who hooked up the trailer was very helpful and knowledgeableThomas O.
El cliente no dejó un comentario.David C.
Staff at this location is excellent, friendly and responsive even when busy. Returning the vehicle was easy. Other issue was that one of the tires had pretty low tire pressure, it didn't impact the move but may be an issue if not fixed.David P.
El cliente no dejó un comentario.Gideon C.
El cliente no dejó un comentario.Weiqiang Z.
Great fast and friendly.Phillip U.
To The Operating Owner/Manager of U-Haul of Milpitas: I hope you are well. I wanted to inform you and clarify that my 'above average' rating was mainly due to Brandon Denny and his demeanor. His friendliness and easygoing display is very rare; especially in this U-Haul vehicle renting business. I have experienced much worse. Here are the following reasons WHY I did not rate to an Excellent level: 1) NO hand sanitization at the front Check-in desk!! Thank goodness I had my own. 2) I was (yet again) never fully educated upon picking up my rental truck of the two separate financial transactions that would appear once returning. Is there any reason why crucial calculated details are missing? This is not a good feeling. 3) The back sliding down door key lock malfunctioned/never fully locked with the hard to use key and added extraordinary/unnecessary stress during use. In addition, the steering wheel was loose!! HOW CAN YOU POSSIBLY, LEGALLY, MORALLY, PROFESSIONALLY AND LOGICALLY ALLOW THESE LIFE AND DEATH MECHANICAL NEGLIGENCE AND SLOPPINESS TAKE PLACE??!! You cannot begin to imagine the incredible stress and exhaustion I endured and continue to. 4) I was absolutely expecting some form of compensation at Check Out. The unknown female worker did not seem at all bothered or genuinely concerned about these issues. **I wish I had been in a better financial position to take more time to have this mess sorted out before leaving the premises. ****REST ASSURED: I will be in touch to make sure this is corrected.Julie C.
Extraordinario servicio al clienteRAFAEL R.
El cliente no dejó un comentario.todd G.
El cliente no dejó un comentario.Sambeau Y.
I found nothing rounding at all Good JobJohnnel C.
El cliente no dejó un comentario.Thomas J.
El cliente no dejó un comentario.Young Guen S.
They are a reliable company and serviceMelvin A.
Brandon was very helpful when I was having trouble getting a working car abd had to keep extending my truck. I really appreciated his help!Cynthia M.
Nothing great customer serviceBelen R.
Sacrifice more chickens to SatanRebecca W.
I was scammed on gas. I specifically said no insurance. In my haste I took the contract and did not notice a $20 CDW fee.I only drove 18 miles. A ripoff. NEVER NEVER AGAIN!!Ian M.
El cliente no dejó un comentario.mario B.
El cliente no dejó un comentario.GERALD M.
Lower your ratesSamuel L.
El cliente no dejó un comentario.Jeanette C.
El cliente no dejó un comentario.Liang Chia C.
El cliente no dejó un comentario.Chezka L.
El cliente no dejó un comentario.WENJIE J.
Always friendly and helpful staff.MARIANNE B.
The truck I was provided had the Check Engine light on from the moment I got in, was practically on empty when I got in, and sounded like it was going to breakdown the entire time. It roared anytime the gas was pushed slightly. Only reason I didn't give it a poor ranking was because it didn't actually breakdown.Christopher Matt C.
Tienen un servicio excelenteAbraham M.
El cliente no dejó un comentario.Shao-Fu X.
El cliente no dejó un comentario.Roijethro D.
Associate was goodMohammed S.
El cliente no dejó un comentario.Kwesi M.
El cliente no dejó un comentario.Francois G.
El cliente no dejó un comentario.Rolan V.
El cliente no dejó un comentario.GUILLERMO R.
El cliente no dejó un comentario.ALEXANDER J.
Everything went smooth. However, when needing to extend the rental on Saturday, I waited on the phone for almost 20 minutes. After waiting that long the associate told me I was connected to the wrong place and was then put back on the automated waiting game. At which point I hung up because I had to continue moving. Later on, I was impressed by the fellow who handled me. So not a huge deal, just could have been smoother.Christopher U.
El cliente no dejó un comentario.vinod G.
El cliente no dejó un comentario.Romeo I.
El cliente no dejó un comentario.Zanxiong L.
El cliente no dejó un comentario.Jane K.
El cliente no dejó un comentario.Rebecca M.
Bad customer servicePhu N.
El cliente no dejó un comentario.Sandra R.
El cliente no dejó un comentario.Atsushi S.
Thanks, keep up the good jobWole A.
El cliente no dejó un comentario.Laura S.
Excellent customer service and the people. I'm verry happyMat R.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.Evgeny G.
Great rental location.Joseph D.
El cliente no dejó un comentario.Tony S.
El cliente no dejó un comentario.Derrick R.
It was a great experience.VENKATRAMREDDY K.
Quick and easy!Vibhu V.
El cliente no dejó un comentario.Rebecca M.
El cliente no dejó un comentario.DANIEL O.
Improve the appSuyog T.
El cliente no dejó un comentario.Cheng H.
Doing good jobLydia W.
El cliente no dejó un comentario.Gabriel V.
I checked out on the app and was charged for two rental periods.Jason C.
El cliente no dejó un comentario.Aswin S.
El cliente no dejó un comentario.ROLANDO V.
fast and easy drop off. Billed as expectedJoel H.
Great location. Very helpful when located near homes.Terrin A.
Keep up the excellent customer service, fast, and simple.Carvelito A.
Excelente servicio al clienteLawrence S.
Servicios adicionales en esta ubicación
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