Customer Reviews for U-Haul of Mid City

6566 comentarios

415 W 2100 S   Salt Lake City, UT 84115
(Off I-15 Across from Home Depot)

(801) 487-6231

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(801) 487-6231

415 W 2100 S
Salt Lake City, UT 84115
(Off I-15 Across from Home Depot)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Melissa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

I always have a great experience with this location!!!

CARL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George C. 
Clasificación:
5.0

Great Customer Service . The team is in the morning is awesome...

Vincent K. 
Clasificación:
4.0

I suggest u keep some storage units free for new move ins ..

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fidel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan L. 
Clasificación:
3.0

People were wonderful but the location is understaffed. And the site is too small and difficult to access and maneuver in.

ELLIOT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janene T. 
Clasificación:
3.0

On arrival there was nobody at the service desk. I had to eventually walk back to the garage area to find assistance. The door on the trailer I rented jammed after 6 or 7 uses and could not be closed.

Steven B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
1.0

I was supposed to drop his truck off in Murray I tried to call today since 1:00 and no one answered I think it's very unacceptable I get charged double my wife's in the ER with covid this is ridiculous

Bianca R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

Booked everything on line, uploaded my DL, quick pickup, and quick and easy drop off. Got through my day of moving stuff much faster and with out a hitch! Well, I did have a tow hitch on my truck, so, no problems! ;-)

William R. 
Clasificación:
5.0

This trailer had a bad tire, front left. It was not noticed until I loaded it, so I would not place blame on the manager or staff.

Herbert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B. 
Clasificación:
4.0

Truck floor was dirty.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis R. 
Clasificación:
1.0

Couldn't check in and they charged me 20 bull crap!

Crystal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad W. 
Clasificación:
3.0

Check your brakes more often and stop trying to overcharge people for fuel

Angela I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Weston F. 
Clasificación:
2.0

The customer service at this location was honestly so bad. Upon arriving It took a long time for anyone to greet me despite there being many people behind the counter. When I came back to return the van an employee got visibly upset with me and I'm still not entirely sure why? It was Overall a really frustrating experience

Shaylee S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
2.0

Get more employees to assist. I had to wait 30mins just to get assistance.

Constance L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abraham R. 
Clasificación:
1.0

I had to pickup from two diffrent locations. They kept swaping my order. Over charged me.

Jason K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trent V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Samual P. 
Clasificación:
5.0

Thank you very much in helping with the move. The service that was provided was excellent.

KIMBALL S. 
Clasificación:
5.0

The car dolly had a problem with a bolt missing that we noticed once we arrived to pick up our car. We had to fix it on the fly, not a huge deal but an inconvenience nonetheless. However the staff was amazing when we returned it and gave me a big discount for our trouble.

Heidi D. 
Clasificación:
5.0

Profession crew, kept me comfortable throughout the transaction. Even tho they are younger than I expected, they took good care of me. I can think of no improvements.

Ellis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
5.0

We've never had a bad experience at this U-Haul location. We've always been treated well, and it's always quick both picking up and dropping off. We highly recommend the U-Haul at 415 W 2100 S in Salt Lake City!

Collin W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katrina F. 
Clasificación:
4.0

Not enough space. It was hard to get in with so many people and trucks everywhere

Miles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy R. 
Clasificación:
5.0

great experience at pick up and return. The U-Haul employees were terrific.

John C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
4.0

Great service. Quickly completed return.

Harold F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyle C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYDNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean Philippe M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

Robert wiseman unhooked my car from the trailer then told me to back out of the area. what he forgot to tell me was he was leaving trailer in my path. I backed up to it and my back up sensors went nuts. So I moved the trailer he detached out of my way. Lets hire kids who care more about there phones and do a job they are tasked to do.

KENNETH M. 
Clasificación:
2.0

I've been using this agency for I'm guessing 20 years. They have outgrown their location. Access is difficult and dangerous.

STEVEN S. 
Clasificación:
4.0

We were very pleased with our service at both locations

Melissa B. 
Clasificación:
5.0

The people are friendly and they usually have the equipment you need.

Lyle C. 
Clasificación:
5.0

Staff was extremely helpful with everything I needed.

lisa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
1.0

I refilled the gas tank when I returned the truck with more than when I picked it up. However, I was charged for 5 gallons of gas and I drove a total of 29 miles. I contacted the store and asked them why I was charged and informed them I filled the truck with more gas and I had a receipt. The customer servicewoman at the store did not listen to me and said there was nothing she can do. She was rude and unhelpful. I would not recommend this location to anyone.

Lajuan R. 
Clasificación:
4.0

They had my truck ready and everything worked well.

JERRY R. 
Clasificación:
3.0

Our truck and a problem that the oil pressure light would come on and beep whenever we turned and whenever we were idling. Luckily we were only using the truck for a few hours but it was still very stressful. I was nervous we would have a problem and would have to call for help the whole time.

Cooper J. 
Clasificación:
5.0

Best location in Utah! Would recommend this location for all your needs. Friendliest staff, Cleanest trucks in town. Ask for Doug or Ben.

Ian C. 
Clasificación:
2.0

Maybe tell me the correct amount of fuel, clean the back of the truck out and maybe have a little respect when we drop the truck back off

Jedediah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammi D. 
Clasificación:
5.0

El cliente no dejó un comentario.

clay K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

AMAZING! Wonderful, friendly and helpful service!

Mischa S. 
Clasificación:
4.0

they were great!

Brettne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KONNIJO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elena P. 
Clasificación:
5.0

Great customer service from start to finish.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

Easiest drop off of my life. Excellent service. Thanks!

MARIO CHRISTOPHE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
4.0

No complaints

MICHAEL ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

I ordered a trailer at the West Valley Uhaul because its was alot more convenient. I received a call and email to go to Mid-City to pick it up. About 4 hours later I received a call from the West Valley and asked me why I hadn't picked up the trailer. Somebody needs to get they're crap together. Needless to say I wasn't very happy because the West Valley Store would have been a whole lot more convenient for me.

Richard B. 
Clasificación:
5.0

The whole staff is great. The older gentleman is pretty awesome!!

Luis D. 
Clasificación:
3.0

I was moving from salt lake to Layton. When picking up the van, I was told I had to return the vehicle to this location. I was told I couldn't return it up north. Ended up having to pay double. If anyone needs a uhaul, I'm going to recommend one where they can return it to another location.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve L. 
Clasificación:
5.0

Keep up the great service!

darrell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallin F. 
Clasificación:
5.0

The cab and cargo area of the truck was super clean. Staff was prompt, efficient, and pleasant. Thanks U-Haul for a great rental experience!

Robert D. 
Clasificación:
5.0

It's the place I go to.

jim O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaleb S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin M. 
Clasificación:
5.0

The shop was busy but very effective. Very polite. Very personable. VERY progressional. And VERY helpful

Brian N. 
Clasificación:
4.0

The inside was pretty dirty, and the transition was definitely starting to go on the vehicle.

Jennie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES V. 
Clasificación:
5.0

Girl at desk was amazing, vibrant and upbeat thank you for the positive and welcoming energy.

meleniy F. 
Clasificación:
5.0

nothing

Charles H. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

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