Comentarios del cliente para U-Haul of Merced

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Merced

Grado total:

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John C.
Grado:

El cliente no dejó un comentario.

Zang H.
Grado:

El cliente no dejó un comentario.

Merry T. | First Impressions |
Grado:

The owner at the uhaul in Merced ca was great! Very friendly and did not rush each order. He was by himself.

Margaret F.
Grado:

Always great service!

JEFFREY CAMERON C.
Grado:

El cliente no dejó un comentario.

Fernando E.
Grado:

El cliente no dejó un comentario.

Kennith B.
Grado:

EVERY THING WENT WELL FROM BEGINNING TO END.

Kenneth P.
Grado:

El cliente no dejó un comentario.

Hector N.
Grado:

Everything went smooth from start to finish

Cathy R.
Grado:

El cliente no dejó un comentario.

Joe C.
Grado:

Always friendly staff. Return Customer

Jamie W.
Grado:

Everyone was helpful and nice

Kenneth P.
Grado:

I was overcharged for equipment that was never loaded by local office

MARK N.
Grado:

El cliente no dejó un comentario.

Washeda Lattay M.
Grado:

El cliente no dejó un comentario.

Nicholas P.
Grado:

prompt and courteous

Claudia G.
Grado:

El cliente no dejó un comentario.

Rafael J.
Grado:

El cliente no dejó un comentario.

Laurie R.
Grado:

My daughter drive the vehicle I paid for, they put my name instead .. my daughter was in a wreck and they still haven't gotten back to me. They said they were sending 1000. Dollars for everything and haven't done any thing. can you help

Mark H.
Grado:

El cliente no dejó un comentario.

Antonio C.
Grado:

El cliente no dejó un comentario.

Ed A.
Grado:

The gentlemen had great customer service.

Betty S.
Grado:

El cliente no dejó un comentario.

Al A.
Grado:

I did the self check in and didn’t need to talk to employees at the location.

Vang V.
Grado:

Excellent service.

yessenia K.
Grado:

El cliente no dejó un comentario.

Virginia G.
Grado:

El cliente no dejó un comentario.

Chad S.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

The people working , the Merced U-Haul, are great, got trailer and when I got back, they got me out fast thank you for the great work

John C.
Grado:

Your attention with detail and safety so critical. Doing a setup walk through was great I'm disabled not able to actually do the brake lights and hitch check made me feel safer knowing safety came first above all else.

Clifford S.
Grado:

The lady in Merced was absolutely wonderful and if we need to rent a truck again I hope we get someone as efficient and personable as she is. We'll highly recommend U-Haul to our friends. Thank You.

Gary G.
Grado:

My over all experience was great what can you do to change nothing just keep doing what you do Thanks??

David R.
Grado:

I recently had two positive experiences and then a very negative one this Sunday. I rented the cargo van and though I only used it since 11:30 am with the understanding that I could return it the following day at 11:00 am I ended up returning it at around 6:00 pm the same day after putting at least I.5 gallons of gas than how I received it, I still ended up paying a 20 dollar fee and I don’t understand why if I still could have kept it until the following day with no extra charge. I’m very upset and disgruntled. I feel that I shouldn’t have to incur any additional charges for returning it at leas half a day early. Consideration and loyalty towards faithful customers goes a long ways in retaining their business!

Nick-Eddy F.
Grado:

Friendly staff

Ruth K.
Grado:

Tyler was friendly and knowledgeable. She was able to juggle many of her early morning set up tasks, while giving me superb customer service. Later in the day, when returned the pickup that we had rented, Michael clearly explained our bill and efficiently concluded our transaction. The pickup we rented was in excellent shape. Because of the quality of the equipment and the unrivaled customer service, I would go to this location again to rent equipment.

Tom H.
Grado:

Quick and very affordable. Will rent again.

Terry R.
Grado:

I think each of the vehicles should have a full tank of gas when you pick it up.

David Frank K.
Grado:

El cliente no dejó un comentario.

David W.
Grado:

El cliente no dejó un comentario.

Christina G.
Grado:

El cliente no dejó un comentario.

Ernest M.
Grado:

Nothing

David M.
Grado:

El cliente no dejó un comentario.

Jessica T.
Grado:

El cliente no dejó un comentario.

brian M.
Grado:

El cliente no dejó un comentario.

Brian M.
Grado:

It was really an exceptionally good experience. Very happy with the personnel and equipment for my rental.

Gilbert M.
Grado:

I always rent from this location, good equipment and friendly staff.

William V X.
Grado:

There should always be more than one person at the front so customers don’t have wait so long to get help.

Primo G.
Grado:

El cliente no dejó un comentario.

Jerry C.
Grado:

Employee did a good job making sure my needs were met

Luis L.
Grado:

Service was excellent. We called last minute for a truck the next day and nothing was available in the morning. Received a call minutes later to help our situation and helped schedule a truck for us. Will definitely use their service again

Delma P.
Grado:

Excellent service

Lori Q.
Grado:

Nothing.

Rucker W.
Grado:

Great team members.

Ernest M.
Grado:

El cliente no dejó un comentario.

sylvia C.
Grado:

El cliente no dejó un comentario.

Daniel S.
Grado:

El cliente no dejó un comentario.

Jose C.
Grado:

Keep up the great customer service, I’m glad to do business with this location.

Tyrone C.
Grado:

Nothing everything was awesome

Brian D.
Grado:

El cliente no dejó un comentario.

J C.
Grado:

EXCELLENT.....+

Estela C.
Grado:

El cliente no dejó un comentario.

Cherish H.
Grado:

El cliente no dejó un comentario.

Gerardo D.
Grado:

El cliente no dejó un comentario.

Teddy H.
Grado:

El cliente no dejó un comentario.

HUGO G.
Grado:

Provide faster service

Ronald D.
Grado:

El cliente no dejó un comentario.

Martin M.
Grado:

El cliente no dejó un comentario.

Terry M.
Grado:

Customer service was great. Ty

RODOLFO G.
Grado:

El cliente no dejó un comentario.

Christine S.
Grado:

I reserved a pick up truck, and had to accept a 10' box truck. The staff was unable to find the keys to the pick up. However the gentlemen at the counter, said he could offer me the van or the box truck for same price. Which was very nice. I needed to pick up a twin size hospital bed so I really didnt need a box truck, but because I was unsure of whether the bed would fit in Cargo Van, I accepted the box truck. The staff explained to Mike the Manager about the pick up truck missing keys, and told them their plans of letting me rent the box truck. He agreed, and was very pleasant about the situation. The box tuck unfortunately did not have a ramp, or it was missing from this particular truck, which caused a little bit of issue, as I am handicap when it comes to my knees, and it was difficult to get into the back without the ramp. I have used Uhaul numerous times, and was pleased of how the truck ran, it was quite bumpy, but overall ran good and stopped without any issues. I was not impressed with the mileage situation. $.69 cents a mile was ridiculous. No discounts, on miliage, and unfortunately I was not used to driving a truck that big, I couldnt move over to the next lane, and I missed my exit, ended up going further out of my way and adding more miles. Initially it should have been a total of 88 miles, it ended up being 127 miles as I had to get gas before returning truck and missed exits. There should be a set price of the amount of mile driven for in town rent , example 100 miles for a discounted price. Another moving company has discounts for the very same issue. The UHAUL staff did not have any ink in their printer, therefore contract was emailed to me. I think that the coporate company should provide everything an employee needs to run a business. This unfortunately was not the case. I will go back, but hopefully this review will be sent to corporate, and they will provide the essentials of running a business to the Uhaul staff, and replace ramps, keys, and ink when they need it, as it could reflect a BAD review from a customer.

David L.
Grado:

El cliente no dejó un comentario.

Ricky S.
Grado:

El cliente no dejó un comentario.

Steven G.
Grado:

I would like to know where to buy the used uhaul Equipment. My email address is steven.gort@icloud.com

Sylvia Ann L.
Grado:

El cliente no dejó un comentario.

Denise R.
Grado:

El cliente no dejó un comentario.

Marlo Raquel H.
Grado:

Michael is an excellent customer service rep.

Robin B.
Grado:

El cliente no dejó un comentario.

Virginia S.
Grado:

Michael is awesome.

David L.
Grado:

El cliente no dejó un comentario.

Brandon H.
Grado:

Have used this location several times. Employees have always been very helpful inviting and good at customer service

Rafael Cerna O.
Grado:

The truck smelled really strong of cigarettes smoke .

Michael M.
Grado:

Truck was clean and ran well despite being a little bit older and close to 200k miles. Staff was polite, friendly and attentive. (when we were there the one clerk was helping two people simultaneously on both registers when they could have just as easily made us wait while they sat behind the solo unit)

Jonette U.
Grado:

Nothing, but I spent around $70 for 1 hour and 9 miles of use. Would be nice if there was a cheaper option. I know $20 is cheap, but with the $28 insurance and the $0.79/mile fee for not having a major credit card (which is actually financially more responsible!), it all came out to a lot of money for hardly any use. I only had to move 2 couches about 1 mile from my house. So that was unfortunate. The service we received was perfect, though.

Tanya E.
Grado:

The young man that helped us was AMAZING! He went above and beyond to meet our needs. He had great customer service and explained everything thoroughly. Would definitely tell everyone to go there!

Cheryl Marie L.
Grado:

Nothing really. My experience is great.

BRAD W.
Grado:

El cliente no dejó un comentario.

Rhondalynn D.
Grado:

El cliente no dejó un comentario.

christopher A.
Grado:

El cliente no dejó un comentario.

Francis C.
Grado:

El cliente no dejó un comentario.

Frank M.
Grado:

El cliente no dejó un comentario.

Sylvia V.
Grado:

El cliente no dejó un comentario.

Shelly X.
Grado:

Good experience for my first rental ever. They were very helpful and straight to the point. Hooked me up and had me out of there in no time with what I needed. The return was quick and easy as well.

Jonathan S.
Grado:

El cliente no dejó un comentario.

James J.
Grado:

Maybe do your job and actually walk around the vehicle with your customer instead of just saying no need to inspect you have insurance we will just claims anything out.

Karina Y.
Grado:

El cliente no dejó un comentario.

Jennifer A.
Grado:

The guy was quick efficient and very polite. He came out and greet us! Excellent service!

Rodney S.
Grado:

U-Haul (telephone) customer support was fantastic! Very helpful and pleasant to work with.

Daniela G.
Grado:

El cliente no dejó un comentario.

Bernardo R.
Grado:

I totally recommend it

Angela G.
Grado:

I had to arrange this rental in a scramble after being let down by Enterprise. From the initial phone call to the return, this whole experience could not have been smoother. Great people, friendly, polite, fantastic overall!!!

Marco G.
Grado:

El cliente no dejó un comentario.

Donna E. | Overall Experience |
Grado:

N/A

Chris N. | Overall Experience |
Grado:

Very impressed with everyone there, very polite and extremely helpful

lisa c. | Overall Experience |
Grado:

Wonderful staff and service.

Crystal B. | Overall Experience |
Grado:

Bathroom was dirty and OOO one visit. I actually plunged the toilet once, gross. Other issue is was promised a $5 charge for box storage and was then charged $80. Need to follow your word.

No reviews have been submitted for this location.

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