Comentarios del cliente para U-Haul of Lawrence

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Lawrence

Grado total:

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Maximo D.
Grado:

El cliente no dejó un comentario.

Diosdado G.
Grado:

Everyone at this location has always been super helpful

Patrick P.
Grado:

El cliente no dejó un comentario.

Paul K.
Grado:

The Lawrence ma always does an excellent job

Remy M.
Grado:

Good business, bad neighborhood.

Adam S.
Grado:

Customer service was great!

Victor X.
Grado:

El cliente no dejó un comentario.

Paul C.
Grado:

Employee that helped me was very pleasant and helpful.

Paul K.
Grado:

El cliente no dejó un comentario.

Luis C.
Grado:

Great service!

Osvaldo M.
Grado:

El cliente no dejó un comentario.

Randall H.
Grado:

Great service by the 2 young men

Gisel A.
Grado:

El cliente no dejó un comentario.

Moyce C.
Grado:

The guys at this location work hard. And makes sure you are all set and have everthing you need. Excellent work by the team. It's very impressive how 3 people take control and run the store to its finest. Keep up the great work guys.

Oliver D.
Grado:

El cliente no dejó un comentario.

Alfred D.
Grado:

The person that helped with the drop off of my U-Haul trailer was helpful and friendly. The people in Haverhill ma. were friendly enough but weren’t very accommodating about taking my drop off.

Paul G.
Grado:

El cliente no dejó un comentario.

Congminh N.
Grado:

great

Jacob G.
Grado:

Jeffrey was able to get me a van the same day with 0 heads up. Excellent customer service 11/10

Stephen G.
Grado:

All staff were very helpful. Nothing but high praise from me !

Eris G.
Grado:

El cliente no dejó un comentario.

Jillian G.
Grado:

The best UHaul location I have ever used!

Bernard M.
Grado:

Great service on the end also!

Thomas L.
Grado:

Lack of parking for personal car is a problem. I had to walk to the store for the truck. Also, I was concerned by the location to think of bringing my car due toe the high crime rate of the area. That was a big concern of mine.

Johnny J.
Grado:

Great service

Brad A.
Grado:

Very friendly service.

Delcio R.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

Only issue was that I called this location and because they were busy it went to a call center. They secured a reservation for me BUT the person on the line said that because they didn't have the size truck I wanted and because I was going over 95 miles that I would be charged 79 cents a mile. When I got to the location for pick up, they clerk said "ya they do that all the time". " I cant change that you have to call them". Well they had me and I bad no choice. BAD way to do biz. Never again.

Steven C.
Grado:

El cliente no dejó un comentario.

Katelyn H.
Grado:

Customer service was amazing! Friendly and helpful.

Joseph M.
Grado:

Man working there did a great job even though he was by himself. Very friendly and diligent.

jose D.
Grado:

Great customer service all around.

Shari P.
Grado:

The location needs more parking space for the customers but other than that, excellent customer service.

Matthew H.
Grado:

No improvements needed. The guy who met me in the morning is 100% on point...worked there for 38 years. Inpeccable service, really personable, just great all around.

Jose R.
Grado:

The manager is great to work with and on drop off the two employees there were awesome. A great job done by all of them.

RAM G.
Grado:

The thing I especially liked this time that the transaction was completed much faster than used to be. And best part going to this location is the personal touch you feel from the long time wonderful store Manager. Thank you.

Robin R.
Grado:

I just want to say thanks.

George S.
Grado:

Keep up the great work !!!

ben P.
Grado:

Great service and always a perfect transaction

lenin A.
Grado:

The guy up front was very nice on Saturday January 4th. Very friendly and his customer service was great.

Martha P.
Grado:

They have good service

Sasha Q.
Grado:

El cliente no dejó un comentario.

Joe D.
Grado:

El cliente no dejó un comentario.

Josue C.
Grado:

El cliente no dejó un comentario.

Eric S.
Grado:

Nothing everything was handled in a professional and courteous manner

Thomas K.
Grado:

Nothing!

Genesis P.
Grado:

El cliente no dejó un comentario.

jose B.
Grado:

El cliente no dejó un comentario.

Arquimedes D.
Grado:

Excelente servicio

Josue C.
Grado:

El cliente no dejó un comentario.

Ana P.
Grado:

El cliente no dejó un comentario.

Luisandy S.
Grado:

Very helpful and knowledgeable

Juan L.
Grado:

MORE HELP ON LOCATION, FOR A FASTER TURN AROUND.

Yeifry D.
Grado:

El cliente no dejó un comentario.

Richard C.
Grado:

El cliente no dejó un comentario.

Caitlin K.
Grado:

El cliente no dejó un comentario.

Mark B.
Grado:

El cliente no dejó un comentario.

Gary A.
Grado:

Nothing everything was great

Stephan R.
Grado:

El cliente no dejó un comentario.

Todd G.
Grado:

Terrific staff

Marleny S.
Grado:

There’s no Parking space for customers and it’s a bit inconvenient that the entrance is right in the middle of an intersection. Other than that great customer service! Very nice and explained everything thoroughly!

James B.
Grado:

Exceptional service

carlos C.
Grado:

I would have truck in timely manner as I waited 8 hours. Also uhaul should keep their word on getting back to customers.

Alejandro R.
Grado:

Sigan asi qué están muy bien excelente

William K.
Grado:

The staff is courteous, upbeat, diligent, and truly professional. They show they enjoy their work and I, as a customer, gain a sense of trust dealing with friendly and professional personnel as with the staff at the Broadway location.

Victor L.
Grado:

El cliente no dejó un comentario.

Patrick S.
Grado:

El cliente no dejó un comentario.

Patricia C.
Grado:

Great service

Michael C.
Grado:

El cliente no dejó un comentario.

Kristin D.
Grado:

The only issue is the physical location. Things are quite tight and difficult to maneuver around when in a vehicle, especially one if the Uhaul vans. The reps did a great job making it work, but if there is an opportunity to move to a bigger location that would certainly help.

James P.
Grado:

Very helpful and promp0! There was a wait time for several customers to get setup due to long sign-in process so streamlining that more would be helpful. the site is conveniently located, but very cramped as these sites go, but the location kind of constrains it.

Dan F.
Grado:

Huge line even though I already did online pick up, can't just go and pick up so a waste of time to even do that. Computer problems. Took more time at the UHaul than to pack up and move!

Josefina F.
Grado:

El cliente no dejó un comentario.

Frank B.
Grado:

I did not chose CDW and still got charged. Your advertisement says $19.95. It should be this instead of false advertisement.

Maximilian L.
Grado:

El cliente no dejó un comentario.

Kevin N.
Grado:

Excellent experience!! I would highly recommend this U-Haul. They made it an easy easy experience at a very reasonable price.

Frank M.
Grado:

very good services

Donna G.
Grado:

Excellent Staff - Very friendly and accommodating.

Scott M.
Grado:

You should really design the lot differently because there was no room for dropping off when I was finished with the rental the lot was congested with cars and people no room to move it was very busy that day need bigger lot and parking very pleased with the rental agents

Vianelis R.
Grado:

El cliente no dejó un comentario.

Rafael C.
Grado:

El cliente no dejó un comentario.

hanna A.
Grado:

El cliente no dejó un comentario.

richard A.
Grado:

El cliente no dejó un comentario.

Brian D.
Grado:

El cliente no dejó un comentario.

Nathaniel F.
Grado:

Always a pleasure

William G.
Grado:

Pretty good as is. Staff very friendly and accommodating...

Jacob G.
Grado:

El cliente no dejó un comentario.

Luis R.
Grado:

The truck sounded like it was going to fall apart in the highway. Needs maintenance..

Anisha C.
Grado:

Poor service, you make reservations for a certain time and you’ll leave an hour later. To speed things up you can use their mobile app but when you click to pick up the truck the manager tells you to cancel the order off the app and just do it in store so you can make a deposit as well. Hidden fees, overall renting with them just sucked.

Glenda T.
Grado:

Honestly nothing.. great customer service

Osvaldo A.
Grado:

El cliente no dejó un comentario.

Edgar F.
Grado:

El cliente no dejó un comentario.

William T.
Grado:

Just keep providing the best possible customer service to your clients.

Bradford S.
Grado:

El cliente no dejó un comentario.

Mitchell P.
Grado:

10/10 would rent from there again

ELVORIS M.
Grado:

Nothing! Your manager is Excellent! Great customer service

Stephanie W.
Grado:

El cliente no dejó un comentario.

LISA S.
Grado:

Very courteous. Excellent customer service. Would definitely use this location again.

Matthew W.
Grado:

This is my second rental with this location. The team is very thorough and friendly. This location caters to a diverse community and is always on their A game. Management ensures that all customers are happy as well as informed. Thank you.

Daniele B.
Grado:

I went to this location AFTER going to Taylor rental (where I had made the original reservation and they could not deliver the cargo van requested because the keys were locked inside some other room inaccessabile to the young lady at the counter.....????

Lu Y. | Overall Experience |
Grado:

The delivery date is delay for 7 days and they didn't want to deliver from Salisbury to Lawrence.

Lindsey S. | Overall Experience |
Grado:

Even though my U-Boxes were delayed (not this location's fault!), the manager Jeff was excellent at keeping me notified and ensuring I could access the boxes once they arrived. A+ customer service!

Evan M. | Overall Experience |
Grado:

Container was late but not the fault of the facility. Staff was very helpful and friendly awaiting the delivery.

No reviews have been submitted for this location.

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