Customer did not leave a comment.Sarah B.
Customer Reviews for U-Haul of Kissimmee
Kissimmee, FL 34744
(1/2 mile north of Hwy 192 On Hwy 441 OBT)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 12/24/2021: 7:00 am - 4:00 pm
- 12/25/2021: Closed
- Free towing inspection
- 24 hour customer return
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CARLOS S.
Customer did not leave a comment.PABLO M.
It takes way to long to talk to anyone on the phoneDANIEL P.
Super easy return.Clifton P.
Customer did not leave a comment.Roderick D.
Customer did not leave a comment.JAVIER M.
Set up a rental correctly the first time, even a second time. I had to get my rental corrected about 4 times.ANDRES D.
Customer did not leave a comment.JAVIER R.
Great service, staff was very helpfulEARNEST J.
Exactly what I needed was at my disposal to rentNADIA L.
79 Cents for miles that to muchFRANCISCO S.
Tire pressure was showing up as low on the dashboardEllysse B.
Nothing to improve. They obviously take great pride in their service and it is nothing but top notch. Not something you would expect to receive with a $30 rental. The owner and employees went out and hooked up the trailer, checked everything over, made sure it was clean - even though it was clean, he still ran a quick mop in the trailer. True dedication and quality, wish I got this for every service I used. This on top of the fact our original reservation was at a location where they never even bothered to open and skipped our reservation. Uhaul immediately switched us to this location, only a few blocks out of the way. Our subsequent rental we went directly to here. Thank you!KEVIN Z.
The employee must have been in training. He was ok though but we requested a certain vehicle and he gave us a different one.Karen W.
The U-Haul neighborhood don't have any trucks available.. run around the Kissimmee to found one store with trucks available..Renan C.
Customer did not leave a comment.ERIC I.
Outstanding experience. Very quick pickup and return. Very simple process. Will definitely use again.PHILLIP J.
Todo muy bienSERGIO H.
Customer did not leave a comment.Jose D.
Drop-off U-haul dealer was not informed, therefore couldn't accept my truck. Very frustrating locating a dealer with space for the truck. On top of this was charged for extra miles and additional day.ANGEL S.
Customer did not leave a comment.Summer L.
Customer did not leave a comment.Barbara K.
Customer did not leave a comment.ERICK C.
Very efficient and friendly service.Gregory H.
Everything was goodDAVID R.
Customer did not leave a comment.PABLO M.
Customer did not leave a comment.ROBERTO M.
Customer did not leave a comment.EMMANUEL M.
I only was in this location 10 seconds dropping the truck, that's amazing, by the way, however I didn't find nothing to improveDorian L.
45 minute wait to return the trailer, no one ever helped usJONATHAN M.
Customer did not leave a comment.Joyce L.
Fix your issue about locations not accepting back uhauls. I had to go 6 locations to finally find a location that would accept the trailer back. They citied city zoning as the reason they couldn't take back the trailer so they said. There were multiple parking spots in the 1st 5 lots but the owner would not allow the drop.ROBERT B.
Excellent customer serviceOWEN H.
EMPLOYEES WERE ON THERE PHONES WHEN I RETURNED THE TRUCK GAVE HIM THE KEYS HE SAID THAT I COULD I HAD TO TELL HIM TO CHECK THE GAS GAUGE AND MILEAGE TOOK HIM OVER 15 MINUTES TO GET THAT INFO THE WHOLE TIME HE WAS ON HIS PHONE THE TRUCK WAS NOT IN GOOD WORKING CONDITION I OWN AN AUTOMOTIVE REPAIR SHOP I DO DOT INSPECTIONS ON TRUCKS AND BUSES THIS TRUCK SHOULD HAVE NOT BEEN ON THE ROADRUSSELL D.
Customer did not leave a comment.Thahir S.
Customer did not leave a comment.IRIS T.
Everything is good to this location and employees.LUIS M.
excellent serviceSHAMIR G.
Very friendly and helpful AAAKENT T.
Brian was very helpful and efficient.DEBBIE M.
Great customer service,ROBERT A.
Got a 184.00 bill for broken light that I didn't break. Truck was nasty rented dolly- wasn't in the truck. They refused to show me footage of broken light- said it has to be through the insurance. Will never again rent from U- Haul. Ever!!!CLARISSA M.
Customer did not leave a comment.RAMON R.
Customer did not leave a comment.JULIA S.
Easy movingSTEVEN V.
The only thing we would say is that with us losing hundred of dollars of items and spending hours and hours of laundry we told the location and the person said yeah, it happens, everyone who dropped off today was as upset as you. This is disappointing and I will need to file a complaint with corporate over losing hundred of dollars and the labor.MICHAEL S.
Customer did not leave a comment.ANDRE P.
READ ABOVE AND GO AWAYKIMBERLY W.
Good serviceTOMAS D.
Customer did not leave a comment.JUAN M.
Muy bueno y econÃ³micoDAMIAN O.
Customer did not leave a comment.YOMARIS D.
The excellent serverGREDY D.
Customer did not leave a comment.MINERVAMONET M.
Customer did not leave a comment.CARLOS P.
The vehicles have not been washed in months, the dirt is staining the paint. Engine needs servicing.Nako B.
Customer did not leave a comment.Jorge C.
Customer did not leave a comment.Francisco R.
Customer did not leave a comment.DIANET C.
They were VERY HELPFUL and VERY ACCOMMODATING...MADE MY MOVE VERY EASY!!!! THANK YOU!DOLORES B.
Customer did not leave a comment.DAPHNE P.
Customer did not leave a comment.ALEXANDER M.
We had a good experience at this location. Chris was attentive and helpful.ALFONSO M.
Customer did not leave a comment.GERALDO F.
You're doing greatPABLO M.
Customer did not leave a comment.Yomaris D.
Truck was in pretty bad shape also I left a dolly on the back of the truck I called several times and NO ONE answered then they rented the truck without inspecting it they told me that they rented it and never checked the back of the truck.JOSUE C.
Thank so muchJOSE M.
Nothing really. Everything was fine.STEVEN V.
Customer did not leave a comment.JOHN D.
Customer did not leave a comment.JOHN T.
Customer did not leave a comment.JUAN S.
Best and my favorite locationTHOBOS L.
Customer did not leave a comment.TANYA V.
Customer did not leave a comment.RHONDA M.
Todo muy bienJOSE M.
Really niceGEORGE S.
Customer did not leave a comment.RUTH M.
The best place ever to rent!!AMNON C.
Customer did not leave a comment.MAYRA M.
Customer did not leave a comment.CHRISTOPHER S.
Customer did not leave a comment.Louise G.
The representative that help me get the trailer was on point with great customer service and went above and beyond. The guy deserves a raise. Drop off was easy too.JOSE R.
Customer did not leave a comment.ARGENISR I.
Customer did not leave a comment.HECTOR C.
The back if truck was dirty, and inside was empty bottles of water.MARILYN A.
Customer did not leave a comment.NOEL B.
Customer did not leave a comment.Albert G.
Customer did not leave a comment.MICHELE R.
Customer did not leave a comment.BENJAMIN G.
Tried contactless but had trouble with the app so worked with the staff. They were very friendly and helpful.Steven M.
They got the trailer unhooked and listened to me when I told them about the condition of the trailer. Hopefully someone will fix the lights and repair and paint it for the next renter.Samuel T.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.CYNTHIA R.
Customer did not leave a comment.YUNERLIN R.
Great location, excellent service super clean truck Very professional customer service Love itEdgar E.
Additional Services at this Location
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