Comentarios del cliente para U-Haul of Kissimmee

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Kissimmee

Grado total:

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Sergio O. en

Grado:

El cliente no dejó un comentario.

ELVIS D. en

Grado:

El cliente no dejó un comentario.

TROY S. en

Grado:

At the pick up location. I Waited for 30 minutes while the employees were dealing with computer issues and they ran my credit card 4 different times because they were having to start over on my reservation. They said they had been complaining to management about the issues for over a month and nothing has been done. Meanwhile there were 8 people standing line behind me waiting to served. Very terrible experience!

Darwin C. en

Grado:

It was great

Antonia M. en

Grado:

As myself, I would have liked to have gotten a discount for #1 returning the truck almost 2 hrs ahead of time and returning it with a full tank of gas when I was given 3/4 of a tank. That should have been taken into consideration since it's not the frist time I've rented from them n am sure won't be the last

Andre T. en

Grado:

The perdon was extremely professional and provided great customer service

bob W. en

Grado:

The yard needs to be paved would be nice but service was great no problem.

Johnathan P. en

Grado:

Original paper work was marked as vehicle having 7/8 of a tank of fuel. Dealer looked at gage himself and said it was more like 3/4 and was gonna change I. Computer. Didn’t give me a new updated paperwork. I took picture of gage myself and it had less than 3/4 tank. When I returned vehicle I left it with just over 3/4 tank of fuel and was charged an additional $16for returning it with less than what I picked up with according to “paperwork”!!! When in reality I left it with more.... VERRY DISAPPOINTED.

Norberto L. en

Grado:

n/a

Michele T. en

Grado:

Did not get eqipment needed for smooth move and no dolly or appliance mover created an extreme Hardship and cause more time than normal for the move. I was forced to borrow a dolly to help cause of distance. I am not happy and have not been dealt with fairly....how can you FIX this?

PEDRO V. en

Grado:

Horrible experience with uhaul my debit card was charged $413.50 for a trailer rental that was returned the same day within 2 hrs had to sit on the phone for 2 hrs with customer service for a mistake they did on their end and the funds aren’t still yet in my account smh.

Amelfy M. en

Grado:

El cliente no dejó un comentario.

Jorge A. en

Grado:

El cliente no dejó un comentario.

mike M. en

Grado:

El cliente no dejó un comentario.

Ada B. en

Grado:

El cliente no dejó un comentario.

jason D. en

Grado:

El cliente no dejó un comentario.

Anthony B. en

Grado:

I turned the truck in the same day I picked it up. I had it for two hours as I found other arrangements had been made by my family before I rented the truck. Once I found the truck was not needed, I returned it with 7 miles placed on the truck. Three days after turning the truck in, I received a call stating I needed to ask for an extension due to truck not being returned. It took multiple phone calls and different representatives before resolving the matter. The on-site customer service rep was rude and extremely ignorant in his response. No help at all. FinallyI was able to speak to someone in billing who resolved the issue and refunded my overcharges.

Gidget A. en

Grado:

The vehicle was in great shape and easy rental and drop off

Sharon S. en

Grado:

El cliente no dejó un comentario.

kareem M. en

Grado:

El cliente no dejó un comentario.

Daisy C. en

Grado:

Great customer service.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Gretchen S. en

Grado:

El cliente no dejó un comentario.

Victoria A. en

Grado:

El cliente no dejó un comentario.

tomas S. en

Grado:

Make sure everything is right before customer takes the truck van pickup . I got ripped off when I know I went under 50 miles my deposit should had took care of it

Francisco S. en

Grado:

The gas level wasn’t accurate.

Britney G. en

Grado:

El cliente no dejó un comentario.

Miguel R. en

Grado:

El cliente no dejó un comentario.

TRINESE H. en

Grado:

Quoted different price over the phone

Charles C. en

Grado:

The grounds outside of building is in need of paving Too many pot holes.

michael F. en

Grado:

Scamming in place for revenue!

TABATHA C. en

Grado:

Overall bad experience. No wont do it again.

LYNDSAY B. en

Grado:

El cliente no dejó un comentario.