Customer Reviews for U-Haul of Kissimmee

5,075 comentarios

2021 N Main St   Kissimmee, FL 34744
(1/2 mile north of Hwy 192 On Hwy 441 OBT)

(407) 932-0299

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(407) 932-0299

2021 N Main St
Kissimmee, FL 34744
(1/2 mile north of Hwy 192 On Hwy 441 OBT)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

YUNERLIN R. 
Clasificación:
5.0

Great location, excellent service super clean truck Very professional customer service Love it

Edgar E. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARINAESTHER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMNON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELVIS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR M. 
Clasificación:
5.0

Exelente.

HECTOR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esteban R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSA M. 
Clasificación:
5.0

Poor phons customer service. I called many times and ever time either it gets disconnected or the tell me they will back and never did. I had questions on drop off but found my answers from the website.

talal A. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTONIO N. 
Clasificación:
5.0

Nothing your staff it's incredible, very helpful and very friendly

JULIO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SULAYCA A. 
Clasificación:
2.0

El cliente no dejó un comentario.

CR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EBONIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy Q. 
Clasificación:
4.0

Staff were friendly and helpful, but it is a very small office and it was very cramped and crowded with customers waiting to pick up or drop off trucks.

MATTHEW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARNALDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

Great Service..Will Return..

DIANE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONE D. 
Clasificación:
5.0

Best rental team ever! Chastity was so friendly and efficient it was amazing. And the young man in the yard had my equipment hooked up in 2 minutes. I have hauled trailers for 40 years, but he taught me a better way to hook up. Can't say enough nice things about this team!

TROY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID V. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael C. 
Clasificación:
4.0

I arrived early for the install the service tech did an amazing job with what he had on his plate he was one person doing multiple jobs this location gets busy what I mean by he started my vehicle at 9:45 he ended the install at 12:35 the reason for this was he kept getting pulled from my install to help clean out other trucks and to check trucks in and help other customers with their rentals and service as well I stayed with my vehicle and was getting frustrated only because he started placed the hitch on the vehicle then I sat there for over an hour waiting for him to finish my vehicle the tech was super polite and very helpful again it was not his fault just that this facility is way understaffed their was another person as well but did not seem experienced enough to check in trucks and other customers and trailers don't tech was pulled every time I did not mention anything to them only because I saw for myself how busy this facility is for technically one person there should have been a manager or a supervisor at this facility which there was none of

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIAA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONYCHHOUDETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROLANDO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tempie J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

oral J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL S. 
Clasificación:
2.0

I was over charged 28 miles. Been renting in this location for over 10 years. Not anymore. File with the picture couldn't be sent to prove my overcharge but is ok. I will take my business elsewhere.

MATTHEW M. 
Clasificación:
5.0

Employees were friendly, knowledgeable and eager to please. Great experience at this location.

RONALD P. 
Clasificación:
5.0

N/C

GUSTAVO J. 
Clasificación:
5.0

Again Chris & Brian great assets to U-Haul look forward to working with them at the new location.. congratulations !

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMUALDO V. 
Clasificación:
2.0

Poor customer service, no manners, truck was not on 3/4 gas tank as they put on my contract it was a lot less, they fixed it but that was wrong.

Leonardo C. 
Clasificación:
5.0

the work van I rented was exactly what we needed to get our projected completed.

THOMAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN F. 
Clasificación:
5.0

This location has been one of the best location to go to from the service to cleanliness it a 10 out of 10. I have no reason to go anywhere else. I do love the treatment from the staff.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty R. 
Clasificación:
4.0

N/a

TEKIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC G. 
Clasificación:
3.0

The people at the rental center were very nice and professional. However, The truck I was given had a damaged rear tire that I didn't notice until we loaded the truck. The uhaul center I rented it from was not equipped to change a truck tire. I had to wait 2hrs for road side assistance. This was not a storage place or a secondary truck rent location. A uhaul truck CENTER should be able to change a tire. I would rent here again but I suggest the truck need to be thoroughly inspected and the center given the ability to do basic repairs.

KEVIN P. 
Clasificación:
5.0

Excellent experience- no reservation. But helped right away in and out. On pick up and return!!!

Jill U. 
Clasificación:
3.0

Have some drinking water facility and hand sanitizer. It is too hot outside

Kanan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilberto S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant B. 
Clasificación:
4.0

Service was great, but I was disappointed that the insurance was not added when I asked to be added and that one of the tires had to be replaced for the auto transport and seems like it was like that when I picked it up and it was not noted prior to my departure. I was grateful it was quickly replaced. .

Elaine T. 
Clasificación:
2.0

the driver side door wouldn't close without slamming it and I ordered a appliance dolly and didn't get one and was still charged for it and the mileage on odometer didn't match what was on contract and also the staff was too busy chatting outside to come assist me for 5 mins

STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

Everyone there is outstanding and very attentive.

Jaime R. 
Clasificación:
1.0

You have very professional personal .

VICTOR V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim P. 
Clasificación:
4.0

JAM

JUAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul O. 
Clasificación:
1.0

My vehicle was running great up until I got the hitch installed… I got my car, and my check engine light was on. My ABS light was on. My 4WD was on and the button to deactivate it stopped working, which it was working great before my hitch install. I am missing some plastic clips that hold my number together. In the engine, my air intake valve was disconnected and some other hoses. (I am not a mechanic, so I don't know what the names of the hoses are.) I went back to U-haul after fighting this terrible traffic and wasting gas just for the U-haul employee to tell me there is nothing that they can do because they didn't install the hitch. I have to waste my time and gas to come back to Kissimmee and I live deep in Orlando in the morning, to speak with a manager. I called corporate office because I was really upset and I was on hold for more then 30 minutes, just for a machine to come on and tell me nobody is available to take my call. And yes, it was before 5 pm. Terrible, terrible, terrible experience. I have family members whom got a hitch installed by U-haul and their experience was great. I wish mine was good too. Not to mention, the hitch and the wiring and everything all together was NOT CHEAP! Very unhappy and VERY displeased.

Isaac A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

JANETH V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
5.0

Nice place and fully equipped for any needed equipment that a customer may need.

JOSELUIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
5.0

Ok.

Allan C. 
Clasificación:
5.0

Very professional Knowledgeable and polite.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS S. 
Clasificación:
5.0

Small location but overall great experience. UHaul has definitely made great progress with renting and returning equipment!

MOISES A. 
Clasificación:
5.0

para mim é ótimo!

ALEX SANDRO S. 
Clasificación:
1.0

terrible

GUIDO E. 
Clasificación:
5.0

I had some challenges with other location and U-Haul corporate canceling my order. Amanda in the scheduling department (407)240-9982 did a great job getting me up with this location. Chris Ortega at the location processed my order and was courteous kind and a great asset to U-Haul. Great job Chris. Also recognizing Brian Torres at that location for being aware of clients, courteous & aware. Please reward all three of these people with something that means they make a difference to Uhaul. Thank you

MARK L. 
Clasificación:
5.0

I was so thankful for their amazing customer service and care!!

PRISCILLA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jermaine L. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIKAIL A. 
Clasificación:
3.0

El cliente no dejó un comentario.

IGOR Z. 
Clasificación:
5.0

Is excellent location

MILTON M. 
Clasificación:
5.0

Fast and professional service both at pickup and return very happy with my experience! Excellent team!

MIREYA V. 
Clasificación:
5.0

Waiting on receipt return truck day early?

Kendra M. 
Clasificación:
4.0

There was now wiper fluid and one of the blinkers were out.

Sylvia V. 
Clasificación:
5.0

Mas personal

ABIGAIL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra M. 
Clasificación:
5.0

The truck I ordered wasn't there was a lil upset cause I was guarantee the pick up and it wasn't there but I got a truck next time someone should call let u know your guarantee pick up wasn't available when it said it was but overall staff was helpful

DARLENE Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
1.0

This location was a disaster. Even though my reservation showed Davenport Chevron 27 as my drop off place, the lady refused to take the truck. She said she did not have it on her reservation's list and had no room for the truck. She was rude and unprofessional and not helpful at all and a poor representative of Uhaul. To make matters worse, I then had to drive 20 miles out of the way to find a place that would take my truck and then I had to pay for the extra mileage. I have never had problems with Uhaul rentals until this awful experience with Davenport Chevron 27.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDELHADI B. 
Clasificación:
5.0

A customer lounge would be nice; we had a trailer hitch installed; it was very hot outside and not many places to go while we waited

Anthony C. 
Clasificación:
5.0

customer service is and has always been outstanding !!!

Jaime R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW ALAN C. 
Clasificación:
5.0

Great customer service, equipment is well maintained. The employees were very professional!

JOSE R. 
No se han enviado comentarios para esta ubicación.

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