Customer Reviews for U-Haul of Indio

4804 comentarios

83491 US Hwy 111   Indio, CA 92201
(@ GOLF CENTER PARKWAY)

(760) 347-8688

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(760) 347-8688

83491 US Hwy 111
Indio, CA 92201
(@ GOLF CENTER PARKWAY)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Fast, friendly and efficient. Very pleased.

CAROL H. 
Rating:
5.0

Customer did not leave a comment.

Shane A. 
Rating:
5.0

The young lady I dealt with has excellent customer service skills. As a result, this was a very pleasant dealing. Will definitely return when I need a rental@

William H. 
Rating:
5.0

Customer service was excellent during check-in and out and rental went extremely smooth

Kirk B. 
Rating:
5.0

Customer did not leave a comment.

Janet M. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
1.0

i rented a 10' truck at $19.95 and while I got a 17' truck i was charged $29.95 even though that was my problem they couldn't accommodate a reservation. There was a long line with two employees and one wasn't working or helping anyone and allowed people to skip the line. Unprofessional and unclean trucks and locations!

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

Angel V. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

The trailer was not clean but I asked them to clean it so I would not be liable for bringing it back dirty. They swept it out so it was clean enough to use.

James J. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Greg R. 
Rating:
5.0

very good i have not seen the billing yet

Frank H. 
Rating:
5.0

professional and helpful

Kaitlin R. 
Rating:
5.0

Continue to provide late model vehicles and excellent customer service.

William H. 
Rating:
5.0

Customer did not leave a comment.

Christian G. 
Rating:
5.0

The nice gal came out proactively and checked out our rig. We didn't have to chase some one down to checkout and babe on our way. This is the third time dealing with UHaul Indio and they are professional, efficient and know what they are doing

Joe W. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
4.0

Customer did not leave a comment.

Sean C. 
Rating:
3.0

I did not receive the furniture dolly that I had requested and paid for.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Perfect

Kenneth B. 
Rating:
2.0

We told them three times we needed a dolly, didn't go through the inspection the truck had one quarter of a tank of gas we had to stop somewhere to put gas and the top part of the gas cap would not stay on ...before picking up the furniture we had to turn around because they forgot to put the dolly in there we had reserved from a neighborhood U-Haul The previous night in the morning the truck was not available I told him no warranty he added the warranty it was a $19.95 10 foot they were charging me $29.95 it took almost an hour to pick up a reserved truck I had to go to a different location to pick up a 10 footer I was told there was no ramp on a 10 footer so I had to reserve a 15 footer which it was the one that was not available in the morning ....well there was a ramp in that 10 footer

Leticia R. 
Rating:
5.0

Customer did not leave a comment.

Erwin J. 
Rating:
5.0

Customer did not leave a comment.

SOLEDAD M. 
Rating:
4.0

Customer did not leave a comment.

Rickey M. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Bernabe A. 
Rating:
4.0

I suggestions. Great service.

Jeffrey D. 
Rating:
4.0

Customer did not leave a comment.

JOAN G. 
Rating:
3.0

I was directed by U-Haul to three sites, Palm Desert (via your website) so I drove there, the Cathedral City (via Palm Desert) so I then drove there and finally to Indio (via Cathedral City) to finally get the one-way, trailer. Too much driving to get a trailer. Also, I signed up for your smallest: a 4' x 8', but got a 5' x 8' which was way larger than I needed.

Greg H. 
Rating:
5.0

Customer did not leave a comment.

Marcela S. 
Rating:
5.0

It seemed to be a bit understaffed on the Saturday we rented. However, in spite of being a bit rushed, the staff on hand did a great job.

Dennis A. 
Rating:
5.0

Very friendly and professional employees.

Holly R. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
3.0

Dolly I asked for wasn't in truck

Michael R. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
3.0

On-site staff was very friendly and competent. It was next to impossible to reach them by phone (hold times up to 1 hour!) so if you needed to speak to them, you have to literally drive down there.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

U Haul has been great and they are well trained at both of the facilities we have used. Highly recommend.

Catherine S. 
Rating:
5.0

Customer did not leave a comment.

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Worker there very helpful. Thanks U-Haul

Carol R. 
Rating:
5.0

Everything was good. Employees were very helpful and professional. We'll done. The trailer was perfect

Terrance P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Time to get through on the phone was long.

Steven O. 
Rating:
5.0

Customer did not leave a comment.

Christian G. 
Rating:
5.0

All the employees were great!! They were helpful and nice! Even made me laugh!!

Holly V. 
Rating:
5.0

Incredibile service, truck was clean and in great condition. First class service from beginning to end!! Give these guys a raise!!

Tony A. 
Rating:
3.0

Customer did not leave a comment.

Jean M. 
Rating:
5.0

Fast, easy service, and the employee's that help me in and out were great. Very friendly and cheerful, I'd be happy to deal with this U-Haul any time. Thank you for a great experience renting a U-Haul Pick-Up Truck! Ellen

Ellen S. 
Rating:
4.0

Your employes are excellent , very knowledgeable , excellent customer service .

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
4.0

Customer did not leave a comment.

BARTON N. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Brandon L. 
Rating:
5.0

Thanks for your help! Appreciate it.

Nicholas M. 
Rating:
5.0

Very friendly and helpful!

Michael S. 
Rating:
5.0

Thanks for being a responsible & respectable American company. Local customer service was SUPREME! THANKS!

GONZALO M. 
Rating:
5.0

very up beat place and efficient.

JOHN D. 
Rating:
5.0

Outdoors free cell phone charging area.

Rodney L. 
Rating:
5.0

Not a thing you are doing very good at this location in indio

Timothy M. 
Rating:
5.0

Staff very helpful.

Christian M. 
Rating:
5.0

The truck ran well , we drove 1550 miles in 3 days . One thing for long trips would be nice is cruise control but likely not an option on this model of truck . But if you ask Ford they may come up with something

Darrel E. 
Rating:
5.0

I loved how informative the staff where with me and answered every question thank you

Casey S. 
Rating:
5.0

Customer did not leave a comment.

Kerry L. 
Rating:
5.0

Great costumer service

Guillermo M. 
Rating:
5.0

Nothing really. My experience was outstanding, the best ever renting a Uhaul. The employees were super friendly and took care of us in a timely professional manner. 👍🏼

Pollyanne W. 
Rating:
5.0

Customer did not leave a comment.

Linda L. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA V. 
Rating:
5.0

Customer did not leave a comment.

Yaakov G. 
Rating:
5.0

Very awesome experience. Not as contactless as planned but the people were friendly.

Alfredo V. 
Rating:
5.0

Super helpful. Polite. Right equipment. Right attitude.

Mark E. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Customer did not leave a comment.

Janie O. 
Rating:
5.0

Excellent service in every thing

JUANITA M. 
Rating:
5.0

Woman that helped me out provided me with fast and great service

JORGE V. 
Rating:
4.0

The windshield should have been cleaned. The personnel at this site were fantastic and most accommodating.

Don F. 
Rating:
5.0

Customer did not leave a comment.

Andrayah M. 
Rating:
4.0

Need somebody at front desk at all times.

Vicenta A. 
Rating:
2.0

I was not waited on in a timely manner

Douglas M. 
Rating:
4.0

Friendly staff.

Lee S. 
Rating:
5.0

Customer did not leave a comment.

Tina G. 
Rating:
5.0

Customer service was excellent and Uhaul truck was in good condition as well.

Miguel R. 
Rating:
5.0

There was a long line when I arrived. But the employees did their best and were efficient and courtous.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

Carolyn C. 
Rating:
5.0

The lovely ladies that assisted me were extremely helpful, knowledgable, friendly and professional. I did not have to wait and was in/out within 10 minutes. Thank you for having such a great team and it was great to see women doing what is generally described as a man's job. Thank you!

Sandra P. 
Rating:
5.0

Customer did not leave a comment.

Roberto S. 
Rating:
5.0

Customer service was outstanding. Rental was immaculate. Rates were surpassing low. Blame Covid for low inventory. Make your reservation in advance.

Don S. 
Rating:
5.0

Customer did not leave a comment.

Jessica V. 
Rating:
5.0

The service at this location was top notch!!

Adam S. 
Rating:
5.0

Customer did not leave a comment.

GERALD F. 
Rating:
5.0

Excellent job

joel B. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Roman G. 
Rating:
5.0

Excellent staff and service

Faustino K. 
Rating:
5.0

Customer did not leave a comment.

steven S. 
Rating:
5.0

Customer did not leave a comment.

frank s.  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff.

George Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice C.  |  First Impressions 
Rating:
5.0

Sean Corbin...absolutely amazing. Went above and beyond normal job duties. The manager (sorry, name escapes me) also was very kind and helpful. The store was slammed when i checked in but they both maintained positive, upbeat attitudes. Thank you so much, especially Sean for being so awesome. Sincerely, Michelle Fuller

Michelle F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN D.  |  Overall Experience 
Rating:
5.0

Both of the girls working at the front office were extremely friendly, professional and helpful!!!

Christopher C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ty C A.  |  Overall Experience 
Rating:
4.0

Good place

dave t.  |  Overall Experience 
Rating:
5.0

From the first phone call to make our reservation until returning our rental, U Haul has been the best. We will always rent with you!!!! The two sisters in Indio helping us were super!!!

Darryl A.  |  First Impressions 
Rating:
4.0

This doesn't apply to me....A1Reliable movers picked up UBoxes to deliver to me ...I was never at facility myself

Patricia P.  |  Overall Experience 
Rating:
5.0

Best customer service especially driver who delivered and removed the pod. Seamless. Easy move. Thanks!

Mary H.  |  Overall Experience 
Rating:
5.0

Thank you

Dave J.  |  Overall Experience 
Rating:
2.0

Staff was helpful in person but trying to get ahold of them by phone was near impossible. I was promised many calls that I never received. It was a relief to be done with the process.

Nicole H.  |  Overall Experience 
Rating:
1.0

U box pick up No communication Box not available No way to contact directly Delivery company made to wait and waste time Poor experience overal

GLEN J.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba