Comentarios de los clientes para U-Haul of Indio

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul of Indio

Clasificación general:

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GERARDO M.
Clasificación:

Those 2 girls the ones whos names end with anna i cant remember their names but man together they do damage ! Awesome girls ! Strong and dependent like a ford f150 ! Keep it up

Gerardo M.
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That kid jerry was amazing as always ! Always look or ask for that guy !

Glenn K.
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Staff were courteous and very helpful!

Robert G.
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I went to the location I was told to pick up the 15' truck. They didn't have the 15' truck, even though I had a confirmation number. They sent me to another location that was in an even shadier neighborhood. Gang members hanging out in front. They also didn't have a 15' truck. I went to a third location. They also didn't have a 15', so I just took the 10'. The paperwork said the truck was full of gas. It had less than a 1/4 tank. Good thing I checked. I took an Uber to pick up the truck and it ended up costing me over $60 to finally get a truck, albeit, still not the one I needed. The 10' truck doesn't have a ramp. The whole incident was terrible.

Jesus L.
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Professional, great customer service!

WILLIAM P.
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El cliente no dejó un comentario.

David M.
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El cliente no dejó un comentario.

EDWARD C.
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El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

Thomas A.
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good service. Will repeat as a customer!

JOHN B.
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Was a really good experience. Everyone was really nice and helpful. Pick up was very easy

Marilyn L.
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El cliente no dejó un comentario.

Brenda C.
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Again a great experience

Andrija C.
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El cliente no dejó un comentario.

Quinton E.
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Great, knowledgeable hardworking staff!

Pamela S.
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El cliente no dejó un comentario.

Frank C.
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I was told to pick up the trailer and one location then I got sent to another location then another then finally the location in Indio which was very frustrating having to waste half a day

Brenden N.
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El cliente no dejó un comentario.

Mike C.
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El cliente no dejó un comentario.

Randy C.
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Everything was great

Dahniel A.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

Craig R.
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El cliente no dejó un comentario.

Janice C. | First Impressions |
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El cliente no dejó un comentario.

Scott A.
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El cliente no dejó un comentario.

Deborah W.
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El cliente no dejó un comentario.

Rodney H.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

John D.
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El cliente no dejó un comentario.

Juley S.
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Very helpful in my return

Marina E.
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Have the workers to have manners and polite. Have the vehicles clean and sanitized before giving it to the customer along with good customer service which the guy did not have at all. He was also not knowledgeable of the work and services they offer.

Julio H.
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El cliente no dejó un comentario.

Gary B.
Clasificación:

Habe reserved equipment available at reserved location, not 100 miles away. Otherwise, what's the point of reserving?

Michael L.
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El cliente no dejó un comentario.

ARCHIE M.
Clasificación:

My original pick up location was San Bernardino. When I showed up there was no van for me. I was pushed to another location which also had no van. After calling very stressed and upset one was found in Indio. This process was terrible and I would have to question using u haul for my next move in the spring

Patrick R.
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Did you know that the suns light does not reach earth for over 8 minutes ?

Victor H.
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El cliente no dejó un comentario.

Rebecca H.
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El cliente no dejó un comentario.

Amanda V.
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The whole experience was easy, and the staff were friendly and helpful.

Jeffrey W.
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El cliente no dejó un comentario.

John Z.
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Everyone I dealt with was very helpful

JAMISON Y.
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El cliente no dejó un comentario.

Steve O.
Clasificación:

Your customer service is not for the customer. Uhaul serves Uhaul.

Reginald C.
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El cliente no dejó un comentario.

JONATHAN L.
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I was very satisfied on your customer great staff

Rebecca H.
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Great customer service

Jolen Z.
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More staff. I had to wait a while.

Eusebio A.
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El cliente no dejó un comentario.

Martha R.
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Great experience!

BRIAN M.
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Truck had a used mask in it as well a good waste In the cab. Back of truck was dirtier than I would have left it. Staff Not very good on the details. Was gross. Staff was average friendly. Location convenient.

Cesar C.
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Everyone was very professional and friendly. Thank you.

ERNEST L.
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Great job to the Indio Uhaul personal. Thank you for making this a easy and overall great experience.

Alex V.
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Don't rent broken trucks!

Michael E.
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Truck was filthy hadn't been washed in some time. Windshield filthy

SHARON K.
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It would help if they had more counter service reps to help get people checked in because there seems to always be a line

Ernesto T.
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Everybody was very friendly and professional.

GERARDO M.
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Jerry is the best there ever was

Maria G.
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El cliente no dejó un comentario.

Joseph P.
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El cliente no dejó un comentario.

Joel M.
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El cliente no dejó un comentario.

Joseph M.
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El cliente no dejó un comentario.

Omar T.
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Great service, thanks!

Patrick R.
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Service has improved. Delivery time has improved. Excellent customer service.

Michelle L.
Clasificación:

Stop charging so many different charges on a person's credit card until the correct amount needs to be charged. There were 4 charges on my card which to me is confusing and very unnecessary. There is still one that shouldn't still be on my card as pending and needs to be removed. I now have to call to find out why it still hasn't been released especially since I was already charged for it in the actual total cost. It shouldn't be 2 different charges on my card still there should only be one. This needs to be corrected. I understand a hold amount maybe 1 charge but several different charges no.

Carrol H.
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El cliente no dejó un comentario.

David S.
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Unfortunatly, the truck we ordered was not available and no one had called us. We were to pick the truck up with in 12 hours-they didn't have our size truck within 50 miles. Also, the truck we eneded up getting (smaller than ordered) had a flat front tire and was filthy. I'm really dissapointed since we usually have great service at U-Haul of Indio.

Lee M.
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El cliente no dejó un comentario.

David S.
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Outstanding!!! J

MICHAL M.
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The Staff is always Awesome have rented several trucks and trailers over the last year have never had a problem equipment always clean and well matained.

Timothy K.
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Rented a cargo van. Interior was nice & clean but exterior needed to be washed. Counter service was excellent.

JANE P.
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El cliente no dejó un comentario.

Troy M.
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El cliente no dejó un comentario.

Robert M.
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Very accommodating at the last minute. Would definitely refer people to this location.

steve F.
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El cliente no dejó un comentario.

KIMBERLY K.
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El cliente no dejó un comentario.

Susan A.
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I was charged $60 for coverage In surance after we rented two 20ft trucks, then a Pick up for two weeks and then a cargo van on the pickup and then two 20' trucks I never requested Coverage) I called and the phone was re=routed and then called a number given and that person was rude and asked for a Boss and he said they would probably but there had to be a Dispute filed, then an investigation and then if ok would refund it after the week long investigation then 3-5 days. We are not happy!!!!

Martin H.
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El cliente no dejó un comentario.

Loraine G.
Clasificación:

the FORD vans and all of it features I've driven in the past are much much easier to drive. The GMC I drove this time was not a pleasant experience. I would recommend leaning towards having more FORDs in your fleet if possible.

Michelle F. | First Impressions |
Clasificación:

Sean Corbin...absolutely amazing. Went above and beyond normal job duties. The manager (sorry, name escapes me) also was very kind and helpful. The store was slammed when i checked in but they both maintained positive, upbeat attitudes. Thank you so much, especially Sean for being so awesome. Sincerely, Michelle Fuller

Brandon T.
Clasificación:

The location was great (I did a night time drop off). But I couldn't get the “send my location” to work on the U-Haul website, while using an iPhone 11. Fortunately, I could download the app and it worked.

Sabrina W.
Clasificación:

I was extremely impressed with the costumer service provided!! The staff went above and beyond and I will only rent from this location from now on.

Cynthia F.
Clasificación:

I booked online. Big mistake. I will not do that again. I thought I reserved the truck and trailing together at a nearby location. I received a phone call at the last minute telling the trailer is at a different location (1 hour away) from where I was to pick up the truck. And truck was 15 miles away from where, I thought, I had reserved It. In the end, I got to my destination safely. I really like the Help movers that u-haul recommended

FRANK H.
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El cliente no dejó un comentario.

Sheldon H.
Clasificación:

Very good customer service from staff

Harry C.
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El cliente no dejó un comentario.

TODD S.
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El cliente no dejó un comentario.

Rebeca B.
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El cliente no dejó un comentario.

KIMBERLY K.
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I love this location. Always a pleasure to rent with them.

Ricardo L.
Clasificación:

El cliente no dejó un comentario.

Susan A.
Clasificación:

WE are seniors Moved about 8 times. Uhaul...Bought 8 motorhomes had tow place on MH and Car, UHaul But this New Haul on Hwy 111, in Indio Ca has the best staff, courteous, know there work, quick if you need and so easy to speak with...Yvannya is outstanding. GoD Bless us All

Patrick R.
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El cliente no dejó un comentario.

Brian G.
Clasificación:

I can't think of anything

Caron B.
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Easy, fast check in! Thank you. Great service!

Frederick C.
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One of the better rental experience I have ever had

Susan A.
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WE are seniors and had helpers to move, We leased a 20' truck and and a pick-up. Had no problems. The pickup was a dream to drive and both worked g really great Try it, you'll like it. ..

Katherine F.
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Everything was very simple and straightforward. The truck was clean and ready to go upon pickup. Will definitely be using this location again and recommending to people I know

Patrick R.
Clasificación:

Improve customer waiting time

Rod C.
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El cliente no dejó un comentario.

Don S.
Clasificación:

The service was pleasant and efficient, and I would recommend them to my very best friends.

John M.
Clasificación:

It was too far from our home I thought I got a good rate till I was charged an arm and a leg per mile😩

Richard R.
Clasificación:

Never answers phone timely, reservation pick up locations always change. U-Haul, company wide, has terrible service.

MItch T.
Clasificación:

El cliente no dejó un comentario.

STEVEN D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christopher C. | First Impressions |
Clasificación:

Both of the girls working at the front office were extremely friendly, professional and helpful!!!

Matthew K. | Overall Experience |
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El cliente no dejó un comentario.

Ty C A. | Overall Experience |
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El cliente no dejó un comentario.

dave t. | Overall Experience |
Clasificación:

Good place

Darryl A. | First Impressions |
Clasificación:

From the first phone call to make our reservation until returning our rental, U Haul has been the best. We will always rent with you!!!! The two sisters in Indio helping us were super!!!

Patricia P. | Overall Experience |
Clasificación:

This doesn't apply to me....A1Reliable movers picked up UBoxes to deliver to me ...I was never at facility myself

Mary H. | Overall Experience |
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Best customer service especially driver who delivered and removed the pod. Seamless. Easy move. Thanks!

Dave J. | Overall Experience |
Clasificación:

Thank you

Nicole H. | Overall Experience |
Clasificación:

Staff was helpful in person but trying to get ahold of them by phone was near impossible. I was promised many calls that I never received. It was a relief to be done with the process.

GLEN J. | Overall Experience |
Clasificación:

U box pick up No communication Box not available No way to contact directly Delivery company made to wait and waste time Poor experience overal

No se han enviado comentarios para esta ubicación.

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