Comentarios de los clientes para U-Haul of Indio

Always a good experience

Nothing, everything was perfect.

Trucks breaks are bad and it's hard to break, also I tried to lock the back gate of the truck but the bold lock wouldn't work.

I can honestly say I've never had a better experience!!! We were in and out within 12 minutes. Not only did the staff help me but they helped each other. Very nice to see a good team! Keep up the great work guys and gals!!!!

Always clean and on point!

don't let manager roll over phone calls.. poor customers service when you are trying to call your location.. don't want to talk to corp.

Employees were great, friendly and very knowledgeable.

Trailer tire pressure was low. One was less than half of listed tire rating.

Counter person not wearing mask while helping other customer. Older male with glasses.

Nothing! All your locations should be like this one. The equipment is all in good condition and the people are so customer focused. They are great!

Staff is very helpful and accommodating to customers making a simple process to understand.

It was really simple process and the staff are really friendly and respectful..

Nothing! The staff was very nice and helpful

Sean Oconnor made my experience top notch at Uhaul. I have used you guys in the past because the cost effectiveness. With the level of care Sean gave me, I will be solely using uhaul in the future no if ands or buts. Get this man a raise, he truly deserves it.

🌟🌟🌟🌟🌟

Helping team, they were sweet to my grandma! Very professional got me in another right away. Thanks!

Excellent service

Location recommended to me by a past customer and the staff was knowledgeable, courteous, and prompt.

Truck was not available until 8 hours after promised time.

Fast and friendly service thanks

Professional and efficient

I called the day I was going to be late and that you can I talked to said he's extended and I'd be just fine to return to the next day by noon and when I returned it at 8:30 a.m. that guy I returned the dolly to was quite rude and told me I had to pay two full days cuz I was late by one day I tried to explain it to him but needless to say he was very rude I went from getting 7.25 back to on the Owen $235 now he didn't let me explain anything so please let's get this handled thank you

I also had a hitch put on. They did not tell me when I scheduled they needed the car all day or I would have made arrangements for a ride. I had to rent a truck as no where to hang out there all day. That was a $50 extra for me

Great staff great product very happy thank you

I have been renting at this location for over 5 years never have had an issue the staff here are great, they always go that extra mile to make your experience perfect. I definitely would recommend this location to anybody I know. They really take care of their customers.

Very helpful and friendly staff.

Need to improve your phone service. Simply call your phone number and see if you get frustrated while waiting for a response. I always score your business with high marks because you are the best but your phone system needs improvement. Thank you, Red Ralls

Those 2 girls the ones whos names end with anna i cant remember their names but man together they do damage ! Awesome girls ! Strong and dependent like a ford f150 ! Keep it up

That kid jerry was amazing as always ! Always look or ask for that guy !

Staff were courteous and very helpful!

I went to the location I was told to pick up the 15' truck. They didn't have the 15' truck, even though I had a confirmation number. They sent me to another location that was in an even shadier neighborhood. Gang members hanging out in front. They also didn't have a 15' truck. I went to a third location. They also didn't have a 15', so I just took the 10'. The paperwork said the truck was full of gas. It had less than a 1/4 tank. Good thing I checked. I took an Uber to pick up the truck and it ended up costing me over $60 to finally get a truck, albeit, still not the one I needed. The 10' truck doesn't have a ramp. The whole incident was terrible.

Professional, great customer service!

good service. Will repeat as a customer!

Was a really good experience. Everyone was really nice and helpful. Pick up was very easy

Again a great experience

Great, knowledgeable hardworking staff!

I was told to pick up the trailer and one location then I got sent to another location then another then finally the location in Indio which was very frustrating having to waste half a day

Everything was great

Very helpful in my return

Have the workers to have manners and polite. Have the vehicles clean and sanitized before giving it to the customer along with good customer service which the guy did not have at all. He was also not knowledgeable of the work and services they offer.

Habe reserved equipment available at reserved location, not 100 miles away. Otherwise, what's the point of reserving?

My original pick up location was San Bernardino. When I showed up there was no van for me. I was pushed to another location which also had no van. After calling very stressed and upset one was found in Indio. This process was terrible and I would have to question using u haul for my next move in the spring

Did you know that the suns light does not reach earth for over 8 minutes ?

The whole experience was easy, and the staff were friendly and helpful.

Everyone I dealt with was very helpful

Your customer service is not for the customer. Uhaul serves Uhaul.

I was very satisfied on your customer great staff

Great customer service

More staff. I had to wait a while.

Great experience!

Truck had a used mask in it as well a good waste In the cab. Back of truck was dirtier than I would have left it. Staff Not very good on the details. Was gross. Staff was average friendly. Location convenient.

Everyone was very professional and friendly. Thank you.

Sean Corbin...absolutely amazing. Went above and beyond normal job duties. The manager (sorry, name escapes me) also was very kind and helpful. The store was slammed when i checked in but they both maintained positive, upbeat attitudes. Thank you so much, especially Sean for being so awesome. Sincerely, Michelle Fuller

Both of the girls working at the front office were extremely friendly, professional and helpful!!!

Good place

From the first phone call to make our reservation until returning our rental, U Haul has been the best. We will always rent with you!!!! The two sisters in Indio helping us were super!!!

This doesn't apply to me....A1Reliable movers picked up UBoxes to deliver to me ...I was never at facility myself

Best customer service especially driver who delivered and removed the pod. Seamless. Easy move. Thanks!

Thank you

Staff was helpful in person but trying to get ahold of them by phone was near impossible. I was promised many calls that I never received. It was a relief to be done with the process.

U box pick up No communication Box not available No way to contact directly Delivery company made to wait and waste time Poor experience overal