Comentarios de los clientes para U-Haul of Indio

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul of Indio

Clasificación general:

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CHRISTINA D.
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El cliente no dejó un comentario.

PEDRO G.
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El cliente no dejó un comentario.

Gregory B.
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El cliente no dejó un comentario.

Philip N.
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El cliente no dejó un comentario.

Jacob I.
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El cliente no dejó un comentario.

Horacio D.
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El cliente no dejó un comentario.

STEVEN P.
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Always a good experience

Harry C.
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Nothing, everything was perfect.

Anthony H.
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Trucks breaks are bad and it's hard to break, also I tried to lock the back gate of the truck but the bold lock wouldn't work.

Brandi M.
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I can honestly say I've never had a better experience!!! We were in and out within 12 minutes. Not only did the staff help me but they helped each other. Very nice to see a good team! Keep up the great work guys and gals!!!!

Teresa G.
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El cliente no dejó un comentario.

Belinda W.
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Always clean and on point!

Brennan S.
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El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

Alfred J.
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don't let manager roll over phone calls.. poor customers service when you are trying to call your location.. don't want to talk to corp.

Aaron T.
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Employees were great, friendly and very knowledgeable.

Baxter C.
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El cliente no dejó un comentario.

Winfred O.
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El cliente no dejó un comentario.

John F.
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Trailer tire pressure was low. One was less than half of listed tire rating.

Dominic M.
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Counter person not wearing mask while helping other customer. Older male with glasses.

John L.
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El cliente no dejó un comentario.

wayne C.
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Nothing! All your locations should be like this one. The equipment is all in good condition and the people are so customer focused. They are great!

MICHAEL E.
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El cliente no dejó un comentario.

Perfecto A.
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Staff is very helpful and accommodating to customers making a simple process to understand.

MIGUEL S.
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It was really simple process and the staff are really friendly and respectful..

Robert S.
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Nothing! The staff was very nice and helpful

Jeffrey L.
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El cliente no dejó un comentario.

PAMELA F.
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El cliente no dejó un comentario.

Amanda T.
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El cliente no dejó un comentario.

Riley D.
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Sean Oconnor made my experience top notch at Uhaul. I have used you guys in the past because the cost effectiveness. With the level of care Sean gave me, I will be solely using uhaul in the future no if ands or buts. Get this man a raise, he truly deserves it.

Juan A.
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🌟🌟🌟🌟🌟

Samuel E.
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Helping team, they were sweet to my grandma! Very professional got me in another right away. Thanks!

Thomas W.
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Excellent service

STEPHEN H.
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El cliente no dejó un comentario.

Dennis K.
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Location recommended to me by a past customer and the staff was knowledgeable, courteous, and prompt.

Ronald S.
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Truck was not available until 8 hours after promised time.

Francisco S.
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El cliente no dejó un comentario.

Douglas W.
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El cliente no dejó un comentario.

Sergio R.
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Fast and friendly service thanks

Carol B.
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El cliente no dejó un comentario.

DAVID MARK B.
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El cliente no dejó un comentario.

Steve R.
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El cliente no dejó un comentario.

Johannes K.
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Professional and efficient

Steven S.
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I called the day I was going to be late and that you can I talked to said he's extended and I'd be just fine to return to the next day by noon and when I returned it at 8:30 a.m. that guy I returned the dolly to was quite rude and told me I had to pay two full days cuz I was late by one day I tried to explain it to him but needless to say he was very rude I went from getting 7.25 back to on the Owen $235 now he didn't let me explain anything so please let's get this handled thank you

Patricia J.
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I also had a hitch put on. They did not tell me when I scheduled they needed the car all day or I would have made arrangements for a ride. I had to rent a truck as no where to hang out there all day. That was a $50 extra for me

Larry P.
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Great staff great product very happy thank you

Victor R.
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I have been renting at this location for over 5 years never have had an issue the staff here are great, they always go that extra mile to make your experience perfect. I definitely would recommend this location to anybody I know. They really take care of their customers.

George Q. | First Impressions |
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Very helpful and friendly staff.

ralph H.
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El cliente no dejó un comentario.

Mark C.
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El cliente no dejó un comentario.

Patrick R.
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Need to improve your phone service. Simply call your phone number and see if you get frustrated while waiting for a response. I always score your business with high marks because you are the best but your phone system needs improvement. Thank you, Red Ralls

GERARDO M.
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Those 2 girls the ones whos names end with anna i cant remember their names but man together they do damage ! Awesome girls ! Strong and dependent like a ford f150 ! Keep it up

Gerardo M.
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That kid jerry was amazing as always ! Always look or ask for that guy !

Glenn K.
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Staff were courteous and very helpful!

Robert G.
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I went to the location I was told to pick up the 15' truck. They didn't have the 15' truck, even though I had a confirmation number. They sent me to another location that was in an even shadier neighborhood. Gang members hanging out in front. They also didn't have a 15' truck. I went to a third location. They also didn't have a 15', so I just took the 10'. The paperwork said the truck was full of gas. It had less than a 1/4 tank. Good thing I checked. I took an Uber to pick up the truck and it ended up costing me over $60 to finally get a truck, albeit, still not the one I needed. The 10' truck doesn't have a ramp. The whole incident was terrible.

Jesus L.
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Professional, great customer service!

WILLIAM P.
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El cliente no dejó un comentario.

David M.
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El cliente no dejó un comentario.

EDWARD C.
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El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

Thomas A.
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good service. Will repeat as a customer!

JOHN B.
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Was a really good experience. Everyone was really nice and helpful. Pick up was very easy

Marilyn L.
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El cliente no dejó un comentario.

Brenda C.
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Again a great experience

Andrija C.
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El cliente no dejó un comentario.

Quinton E.
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Great, knowledgeable hardworking staff!

Pamela S.
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El cliente no dejó un comentario.

Frank C.
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I was told to pick up the trailer and one location then I got sent to another location then another then finally the location in Indio which was very frustrating having to waste half a day

Brenden N.
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El cliente no dejó un comentario.

Mike C.
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El cliente no dejó un comentario.

Randy C.
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Everything was great

Dahniel A.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

Craig R.
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El cliente no dejó un comentario.

Janice C. | First Impressions |
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El cliente no dejó un comentario.

Scott A.
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El cliente no dejó un comentario.

Deborah W.
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El cliente no dejó un comentario.

Rodney H.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

John D.
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El cliente no dejó un comentario.

Juley S.
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Very helpful in my return

Marina E.
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Have the workers to have manners and polite. Have the vehicles clean and sanitized before giving it to the customer along with good customer service which the guy did not have at all. He was also not knowledgeable of the work and services they offer.

Julio H.
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El cliente no dejó un comentario.

Gary B.
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Habe reserved equipment available at reserved location, not 100 miles away. Otherwise, what's the point of reserving?

Michael L.
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El cliente no dejó un comentario.

ARCHIE M.
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My original pick up location was San Bernardino. When I showed up there was no van for me. I was pushed to another location which also had no van. After calling very stressed and upset one was found in Indio. This process was terrible and I would have to question using u haul for my next move in the spring

Patrick R.
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Did you know that the suns light does not reach earth for over 8 minutes ?

Victor H.
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El cliente no dejó un comentario.

Rebecca H.
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El cliente no dejó un comentario.

Amanda V.
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The whole experience was easy, and the staff were friendly and helpful.

Jeffrey W.
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El cliente no dejó un comentario.

John Z.
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Everyone I dealt with was very helpful

JAMISON Y.
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El cliente no dejó un comentario.

Steve O.
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Your customer service is not for the customer. Uhaul serves Uhaul.

Reginald C.
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El cliente no dejó un comentario.

JONATHAN L.
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I was very satisfied on your customer great staff

Rebecca H.
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Great customer service

Jolen Z.
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More staff. I had to wait a while.

Eusebio A.
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El cliente no dejó un comentario.

Martha R.
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Great experience!

BRIAN M.
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Truck had a used mask in it as well a good waste In the cab. Back of truck was dirtier than I would have left it. Staff Not very good on the details. Was gross. Staff was average friendly. Location convenient.

Cesar C.
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Everyone was very professional and friendly. Thank you.

Michelle F. | First Impressions |
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Sean Corbin...absolutely amazing. Went above and beyond normal job duties. The manager (sorry, name escapes me) also was very kind and helpful. The store was slammed when i checked in but they both maintained positive, upbeat attitudes. Thank you so much, especially Sean for being so awesome. Sincerely, Michelle Fuller

STEVEN D. | Overall Experience |
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El cliente no dejó un comentario.

Christopher C. | First Impressions |
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Both of the girls working at the front office were extremely friendly, professional and helpful!!!

Matthew K. | Overall Experience |
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El cliente no dejó un comentario.

Ty C A. | Overall Experience |
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El cliente no dejó un comentario.

dave t. | Overall Experience |
Clasificación:

Good place

Darryl A. | First Impressions |
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From the first phone call to make our reservation until returning our rental, U Haul has been the best. We will always rent with you!!!! The two sisters in Indio helping us were super!!!

Patricia P. | Overall Experience |
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This doesn't apply to me....A1Reliable movers picked up UBoxes to deliver to me ...I was never at facility myself

Mary H. | Overall Experience |
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Best customer service especially driver who delivered and removed the pod. Seamless. Easy move. Thanks!

Dave J. | Overall Experience |
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Thank you

Nicole H. | Overall Experience |
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Staff was helpful in person but trying to get ahold of them by phone was near impossible. I was promised many calls that I never received. It was a relief to be done with the process.

GLEN J. | Overall Experience |
Clasificación:

U box pick up No communication Box not available No way to contact directly Delivery company made to wait and waste time Poor experience overal

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