Comentarios del cliente para U-Haul of Historical Milford

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Historical Milford

Grado total:

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Jesse C. en

Grado:

I've never seen another company as poorly designed or operated as uhaul.

Benjamin B. en

Grado:

Friendly efficient staff; quick drop off.

Jordan C. en

Grado:

Andrew was very professional and kind! Loved him and loved the uhaul experience

Mark S. en

Grado:

El cliente no dejó un comentario.

Suzan D. en

Grado:

UHaul made it easy for me to hire movers, rent the truck and equipment for moving. THe hours are great and the gentleman who helped me 2 different days was very freindly and helpful. (Dec. 6 & 7) I am new to hiring movers and a truck so I greatly appreciated the help.

Jennifer H. en

Grado:

The service provided by the lady that got us setup that Sunday was great! I had trouble figuring out my towing hitch and she came to the rescue. Her assistance made our move easier and the experience almost seams less. Thank you!

Mark P. en

Grado:

Fast, easy, awesome assistance. Nice job. Thanks

Michael F. en

Grado:

El cliente no dejó un comentario.

Gary B. en

Grado:

The person who checked out the vehicle to me was excellent and cleaned the truck better than it was and it was already pretty clean. She did a great job.

Carmelo D. en

Grado:

The Gen Mgr was very good with customer. Jamie, the other mgr I believe, was also very helpful and professional. All questions addressed. Though I do not like that they call the alternate contact then and there. My alternate contact was at work at the time and was interrupted in it because of U-Hauls distrust for customer’s information. Pretty much implies we are lying or have bad intentions with rentals. Thus is a corporate decision from what I was told: not the locations staff decision to verify contact info..They had a picture copy of license so this not necessary. This is the only reason I may not use their services again. The staff was excellent and doing corporate protocol now. Trailer had tail light out 15 mins down the road, but that was minor and caused no issues ...

Jennifer H. en

Grado:

Attendant was nice

Jason R. en

Grado:

I had to switch trucks last minute because the one I was given had open holes in the container and it was raining. The inside was soaked. They added an extra 25 miles on top of a 32 mile round trip to make it 57 miles at99 cents a mile. When I mentioned i had plotted the trip mileage to be able to figure out my price they told me that's just the way it was. I had no paperwork to verify the mileage beforehand since I had to switch trucks and got no updayed paperwork. Very unprofessional and downright shady with the extra 25$ of unexplained mileage on my ticket.

Anthony B. en

Grado:

El cliente no dejó un comentario.

Karen C. en

Grado:

I can not think of anything- I had a very smooth transaction on both check out and return.

Mitchell M. en

Grado:

Customer service agent was very friendly and helpful!

Danny T. en

Grado:

Great customer service quick to check in

Danny T. en

Grado:

Great customer service

Brian C. en

Grado:

Jamie was exceptional in helping me.

Miguel V. en

Grado:

El cliente no dejó un comentario.

Denise J. en

Grado:

The Milford location was fine. My experience prior to being reassigned to Milford was horrid. The Loveland store and lock did not leave the truck key in the lockbox. The confusion delayed our move by 2 hours and was a very frustrating experience.

Timothy S. en

Grado:

El cliente no dejó un comentario.

Jack R. en

Grado:

The staff in Milford were easy to work with and they went over and above to make this rental experience a snap, Well done!

nora W. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

Customer service was excellent. (Female)

Anthony B. en

Grado:

El cliente no dejó un comentario.

Craig G. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

Your 5x9 trailer is NOT a 5x9. It is a 4 4-1/2 inch trailer. Your trailer rental website does NOT give this secret out. This is just plain false advertising. It cost me 40 miles in fuel and $200 in overtime for loading labor.

Ann G. en

Grado:

El cliente no dejó un comentario.

Glenn G. en

Grado:

I am amazed at the technology you for the check-in process. The paperwork received described the details in great accuracy.

Douglas B. en

Grado:

The people were great. Made it a very easy and pleasant experience.

Joel N. en

Grado:

I was satisfied with the service and products. I was really glad that the pickup I rented had a jack that I could plug my phone into so I could listen to my music while driving!! Staff was friendly and knowledgeable. .

Dennis H. en

Grado:

Worked out very well and would rent again from this location. Staff very helpful

Joe L. en

Grado:

El cliente no dejó un comentario.

Deepak Rohan S. en

Grado:

Things said at the pick up location are wrong

Judith H. en

Grado:

El cliente no dejó un comentario.

Chad H. en

Grado:

El cliente no dejó un comentario.

Don L. en

Grado:

Good experience