Comentarios del cliente para U-Haul of Helotes

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Helotes

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David P. en

Grado:

El cliente no dejó un comentario.

Sammy S. en

Grado:

The need to repair there locations road. It was uneven and in part unpaved with a considerable drop from pavement to gravel.

hector M. en

Grado:

Parking lot is in rough shape. Tree stumps and large divots in a dork parking area

Vincent S. en

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El cliente no dejó un comentario.

Manuel M. en

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El cliente no dejó un comentario.

Jeffrey M. en

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El cliente no dejó un comentario.

Nicholas M. en

Grado:

Had issues with the app to pick up the truck sitting there for 20+ mins just to get an approval. Wasn't very pleased with that. Eventually went to the store agent and they were able to approve everything quick and easy. For an app that's supposed to make this simple, quick and easy, im very disappointed in it. This isn't the first time either on my previous rental the awaiting approval process also took 25+ mins.

Kim M. en

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El cliente no dejó un comentario.

Shawn D. en

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El cliente no dejó un comentario.

KEN N. en

Grado:

30 minutes for a drop off check in is ridiculous.

Louis H. en

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All was good!

Andrew M. en

Grado:

The staff and equipment are great. The customer service is excellent. The staff care about taking care of the customer and it clearly shows.

Maureen H. en

Grado:

This location is awesome. The employees are the nicest, most accommodating ever. They go out of the way to make your experience great! I highly recommend this location!

SALITPORN M. en

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El cliente no dejó un comentario.

Ricardo R. en

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El cliente no dejó un comentario.

Fred F. en

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El cliente no dejó un comentario.

Opal D. en

Grado:

Trish was very rude and horrible to work with. She has no hospitality for guest and doesn't care about anyone needs - This comment is reflecting today conversation at 11:51 am via phone with Trish -

Joseph S. en

Grado:

El cliente no dejó un comentario.

Bruce F. en

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El cliente no dejó un comentario.

Joe L. en

Grado:

Communication within this location is terrible. I had to call three times to correct their records regarding the location I was to return the truck to before it was corrected

Aaron M. en

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El cliente no dejó un comentario.

Andrew M. en

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Staff was helpful and friendly. Got me set up and out of there quickly.

Mary B. en

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El cliente no dejó un comentario.

Marcel C. en

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Great experience!

tom M. en

Grado:

When a customer requests a specific location for picking up a vehicle, do not change that. I received an email the night before pick up that changed the location. The location listed by U HAUL did not open until 9:00am. I left this location and went to the location that I had made the arrangements with. they opened at 7:00 am. The change cost me two critical hours in a very hectic day. My entire schedule for that day had to be changed.

Siobhan F. en

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El cliente no dejó un comentario.

Alfred Q. en

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Best customer service I ever experienced

Sal M. en

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Overall experience was good.

Amelia G. en

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El cliente no dejó un comentario.

Kenneth H. en

Grado:

I reserved a furniture dolly with the trailer but when I picked the trailer, no dollies were available. I had to go to a tool rental to pick one up. Cost me time and money. Very disappointing.

Veronica R. en

Grado:

No complaints....rented trailer in San Antonio...only complain is they don't have enough trailers that I needed...had to go smaller...staff in San Antonio and staff in El Paso was nice and helpful...thank you

Charo K. en

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El cliente no dejó un comentario.

Kenneth W. en

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El cliente no dejó un comentario.

Chonthicha L. en

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Ms. Pratt was very helpful and provided excellent customer service!

Ellwood H. en

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El cliente no dejó un comentario.

ricky C. en

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El cliente no dejó un comentario.

ONESIMO A. en

Grado:

Good service and no waiting,