Comentarios del cliente para U-Haul of Fair Field

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Fair Field

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Arron L. en

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El cliente no dejó un comentario.

anthony H. en

Grado:

Rude people along with being smartass’

Amanda B. en

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El cliente no dejó un comentario.

Kevin W. en

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El cliente no dejó un comentario.

Kenneth P. en

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El cliente no dejó un comentario.

marlene F. en

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El cliente no dejó un comentario.

Patrick J. en

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There are so many hidden fees that no one tells the customer. I was shocked by my total bill. Plus, I spent an extra $46 for a local move. Not that happy with my overall experience.

Austin C. en

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El cliente no dejó un comentario.

Michelle W. en

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Front desk clerk, was very friendly

Emma K. en

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El cliente no dejó un comentario.

Mark L. en

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El cliente no dejó un comentario.

Loren Y. en

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Quick and efficient

John L W. en

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Your all good

James P. en

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Excellent equipment and fantastic customer service. Great experience and would recommend this Y-Haul location to friends.

Michael W. en

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Car hauler I reserved was not there at my scheduled time. Though they found one at another location it put me behind 4 hours.

Michael A. en

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Took way too long to check in, then way too long to get my trailer after I checked in.

Stephanie T. en

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El cliente no dejó un comentario.

Raymond A. en

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El cliente no dejó un comentario.

justin D. en

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They have friendly staff and great service but do NOT like the new dollys that they have now.

Chris H. en

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The cab of this truck smelled horrible! The employees were great, and the trucked worked well, but sitting in the cab would make me nauseous from the smell.

kent M. en

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this location is very clean and nice people . they always seem to be waiting on their computer, takes a while to get orders done.

byron S. en

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El cliente no dejó un comentario.

David M. en

Grado:

The check in after hours was HORRIBLE. The website did not allow me to connect, even after following the directions for check in. When calling for help, I was put on hold for over 25 minutes. Calling the 24/7, I was put on hold for close to 30 minutes before I just hung up. Another customer there after I arrived just happened to be able to check theirs in after 30 minutes and I checked mine in on a strangers phone. Not acceptable.

Isiah B. en

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El cliente no dejó un comentario.

Mark S. en

Grado:

No suggestions ,keep up the good work !

Thomas A. en

Grado:

Once again, we pulled into the U-Haul Center. A very friendly manager unhooked everything! He checked our return data, emailed me a receipt, shook my hand and said thank you ! This was truly the most painless part of moving the family member ! Thanks

charlotte C. en

Grado:

Actually I called Ona Used Cars for my rental but they said they didn’t have a truck for my timeline so I called Fair Field. I needed a truck for 2 days but they only had a truck for 1 day so the second day was spent making multiple trips in my car and husbands truck to continue our move. If we had a truck we could have taken bigger loads and used our travel time to get more of the move completed so after 2 days we are still not completed. The cleaning fee seemed to have slipped my guys mind but he did say a fee of a dollar for something but I cannot remember what he said. Initially our return was for 10 am then he said no it was earlier as they needed it for a 9am reservation then I got email saying due back at 7am. Tired as we were, we hit up and had the truck back at 715 but store not open til 9am. Luckily I had cell phone and though I completed each command it kept saying to redo as it was not accepted. Finally I called the help line at 745 and they said to not worry the system had accepted my info. As I drove past the Ona station going to the Fair Field station, I saw 4-5 vehicles parked and appeared ready for use but the call on Friday said no vehicles would be available on Sunday am. I guess I’m just aggravated with whole process. My husband said truck clean but it had a jerky drive response and just took longer to get the speed up on the road. Next time I’m gonna try Penske.

Richard E. en

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El cliente no dejó un comentario.

Melvin B. en

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Mixed reviews. Personally I had no issues. However I'd recommend that the employees, including mgr, not talk about customers in the presence of future customers. I know that customers (we) can be frustrating but work on keeping it professional.

Jamie L. en

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El cliente no dejó un comentario.

Gary I. en

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El cliente no dejó un comentario.

Elizabeth S. en

Grado:

We arrived a few minutes before closing and the man working was pretty rude. He pretty much told us he had already clocked out and didn’t give us the time to even ask where to park the truck. Fortunately, we were able to use my mobile device to check the truck back in and with the help of Coco from Reno via phone were able to complete the process. I don’t know the rude man’s name but he certainly did not leave a good final impression. Up until this time, I was very satisfied with the rental process and the vehicle. It is a shame that this individual reflected poorly on your business.

JEFF W. en

Grado:

Radio and dash lights didn’t work. Truck cab wasn’t very clean

Mary L. en

Grado:

I Customer Servimg