Comentarios del cliente para U-Haul of Elysian Field

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Elysian Field

Grado total:

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Letty G. en

Grado:

A great location. Great help. Always a pleasant experience. Would highly recommend this particular location.

James W. en

Grado:

El cliente no dejó un comentario.

Bryon R. en

Grado:

The owner was extremely nice and professional

Ben R. en

Grado:

Make sure the U-haul is cleaned

Antronisha W. en

Grado:

El cliente no dejó un comentario.

Amber N. en

Grado:

El cliente no dejó un comentario.

Jamie W. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

Most of the employees weren't very nice, including the one that seemed like the manager when I picked up my trailer. However, the one that hooked up my trailer was the only one that was nice and talked to me. On dropping off the trailer, the employee only said do you want a receipt. Nothing else. No thank you, how can I help you, etc. In the future, I will definitely look for another U-Haul location.

Simon A. en

Grado:

El cliente no dejó un comentario.

Meaghan B. en

Grado:

I dropped off the auto transport one day and the truck the following day. Both days, the line was out the door and there was only one person working at the counter. On the first day, there was another employee who saw the line but proceeded to go into an office with a closed door instead of assist customers. While the location was clean, it was not inviting due to the line and due to most of the staff being unfriendly. On the second day (when I returned the truck), the computer system was down and the employees did not let customer's know so some waited in line for 30 minutes or more only to be informed that they had waited in line for something that could not be completed. Additionally, I paid for an extra day thinking I might need it depending on travel time. I returned the truck prior to the original due date but was not refunded for the extra day that was not needed. I have used Uhaul 4 times; 3 of those times, I have had great service and would recommend Uhaul to friends and family. This 4th time was horrible and did not help in making my move easier.

Cassandra S. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

Perry G. en

Grado:

El cliente no dejó un comentario.

Lexi D. en

Grado:

El cliente no dejó un comentario.

Stephan L. en

Grado:

El cliente no dejó un comentario.

Kim H. en

Grado:

I have no suggestions. The man helping me was very friendly efficient, and thorough. It was very smooth and easy.

andres G. en

Grado:

Get better employees

VICKY C. en

Grado:

The only problem was that it took 1 and half hours to get my reserved rental due to the system crashing.

Ben B. en

Grado:

I had a reservation for pickup of a trailer @ a different location but was told when i got there that the trailer had not been returned so i had to drive 20 miles out of my way in rush hour traffic (about 1.5 hours extra overall since I hit rush hour traffic during when I returned the trailer) to get it at this alternate location. So I asked for a few dollars off the rental and the owner said no. I asked if I could return it to the Charlotte Pike location where I had my original reservation and was told no. The owner told me it was HIS trailer and he wanted it back at HIS location.. take it or leave it (funny how it had a license plate from Washington State on it and HIS location is in Nashville, huh?) . I didn't have a choice since I had made business arrangements and a product shipment due that day. But will i ever recommend or use UHaul again? It will be a cold day in hell.

Michael G. en

Grado:

El cliente no dejó un comentario.

lisa T. en

Grado:

Keep up the good work.

William F. en

Grado:

El cliente no dejó un comentario.

Dynasty S. en

Grado:

El cliente no dejó un comentario.

Andrew D. en

Grado:

El cliente no dejó un comentario.

Victor E. en

Grado:

El cliente no dejó un comentario.

Taylor B. en

Grado:

Uhaul is charging absolutely too much money for these trucks. After everything I spent about $500. That is absolutely ridiculous. I am not satisfied. I’m actually very upset about it. Thieves!

Norma T. en

Grado:

Your service was excellant and I have no suggestions for improvements.

Alexander J. en

Grado:

Checking out was horrible

John C. en

Grado:

El cliente no dejó un comentario.

Cassandra B. en

Grado:

I left my phone on the uhual when i returned it and i couldnt get noone on the phone and when i did they just transferred me over 4 times. Then finally i get ahold of a lady who claimed she spoke to the manager and he was suppose to send someone to see if my phone was on the truck then call me to let me know if it was or wasnt. Never was i called and never can i get anyone on the phone.

joe W. en

Grado:

I waited for 2 hours to pick up my truck for 9 appointment I was there early but yet I had to wait because the computers at shut down so they had to manually put my order in by cell phone very disappointed and even though that I was supposed to pick it up at 9 that cut into the time that I had reserved it for 8 hours which I had to cut my time short and do have my load so that I can get it back at a timely manner. Very disappointed

Frank S. en

Grado:

Those trailers do pull well. Doesn’t matter if I’m using my diesel or gas truck. Feels like I’m dragging the trailer

richard H. en

Grado:

Sales rep was very helpful and knowledgeable. Enjoy the drop off location and rep very much.

Sarah O. en

Grado:

El cliente no dejó un comentario.

Bo W. en

Grado:

Poor management!! I scheduled to pick up my U-Box but when my local movers came in they were told that the U-BOX was not ready and the store staff said he could not move the U-Box out of storage.

Katie K. en

Grado:

Nice location

SHAUN J. en

Grado:

Over charged for my u-Boxes.

Bradley A. en

Grado:

Great experience.

Sunhaeng L. en

Grado:

Great service!