Customer Reviews for U-Haul of Coronado

2,287 comentarios

6335 N Mesa St   El Paso, TX 79912
(South of Coronado High School)

(915) 584-5408

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(915) 584-5408

6335 N Mesa St
El Paso, TX 79912
(South of Coronado High School)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

rebecca S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MOHIUDDIN A. 
Clasificación:
4.0

Damian Erick and Michael provided great service

Annette P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Celina O. 
Clasificación:
5.0

People friendly very helpful thank you very much

JUANA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

alexis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan C. 
Clasificación:
5.0

Servicio al cliente de excelencia.

RICARDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia G. 
Clasificación:
5.0

everything was perfect. quick check in and out. great service

Victor M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ketan P. 
Clasificación:
5.0

Was very good. Personel were very knowledge and helpful.

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phlistity G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leigh B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco M. 
Clasificación:
5.0

This was by far the best uhaul experience I have yet to have. Staff was unbelievably friendly and accommodating. Smiles all around. Great location and equipment upkeep 

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

russell M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Oscar Z. 
Clasificación:
3.0

When renting the equipment. The renting girl could have been more helpful and not so condescending.

Edger C. 
Clasificación:
5.0

Thank you for the rental. I made the reservation online for 2 days. We finished ahead of schedule and returned it a day early. I didn't have any issues with the payment adjustment and the staff was very friendly. Thank you for helping to reduce the stress associated with moving. I will definitely use this service again!

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Solis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvador S. 
Clasificación:
5.0

El cliente no dejó un comentario.

norma C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCELINE W. 
Clasificación:
5.0

yes ...gasoline tank ...I recipe the truck with 1/4, some times we dont have enough time to stop at gas station until the return time...my suggestion is , can you give us truck with minimum 1/2 into the tank?

JESUS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

edgar R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALICIA G. 
Clasificación:
5.0

Super helpful team in here. Helped me load up the boxes, furniture blankets, dolly, then gave me an overview of the truck and helped set my side mirrors and even pulled it out of the narrow spot it was in for me. Five stars for sure!

Peggy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

Process was seamless, flawless, and convenient. Only thing I would change is the ball size to a more common size like RV so people would not gf Ave to purchase knew balls or receivers.

MARC C. 
Clasificación:
5.0

Nothing! Everything was great 👍

STEPHEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

andres M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

The representative was very knowledgeable about his work, Great and outstanding service, . Keep up the great service 

OCTAVIO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flavio A. 
Clasificación:
1.0

Terrible service!! The guy installing the hitch did a poor job. The exhaust was hanging too low because he dint connect it back the way it was. Broke a screw and bolt that goes to the plastic cover on the bottom. If that was not enough he broke the drivers side panel setting up the wiring harness, the hook the goes on that panel and he apologized he cut the bumper too much…. Wow.

Marco P. 
Clasificación:
5.0

Excellent service and excellent staff

Christian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

My u-Haul contract was left "open" so I could return the 6x12 trailer to any U-Haul dealer/facility I chose here in El Paso, TX. Since I've usually use this particular U-Haul facility (Coronado U-Haul, 6335 N. Mesa, ELP) over the years when I needed to rent a trailer, I stayed with them this time as well, and chose them to go to to return the trailer I brought in from Colorado. Everything went well and the return process went quickly -- no issues.

John C D. 
Clasificación:
1.0

the manager was a complete jerk, he said he bad customers all day so he didn't need to be nice at all. charged us triple what the store down the rd would have but we got there 10 min after closing never again 600 for a auto hauler for one day

melissa R. 
Clasificación:
5.0

It was excellent costumer service

Maria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gelasio L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA ISABEL A. 
Clasificación:
4.0

It was a good experience. Thank you

Luis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna O. 
Clasificación:
1.0

My service from beginning to end was horrible. People were rude like they hated their job my drop off location was sketchy would probably never go to uhaul again

Arleen H. 
Clasificación:
5.0

Staff was very helpful and vehicle was very clean.

Ronald B. 
Clasificación:
3.0

Tire pressure warning on. New phone return system SUCKS.

Ian H. 
Clasificación:
5.0

It was seemless

Paula S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
3.0

1. I was charged for blankets that were not there in the first place. 2. I had a rental and was asked how long may need it's I put down 10 hours. My rental cost is 24 hours for $29.99. Well guess what, I went over and was charged for 2 days after 11 hours!!! I feel like I've been robbed, and want restitution.

Michael K. 
Clasificación:
4.0

I didn't receive the truck with the gas it was supposed to be.

Brianna V. 
Clasificación:
5.0

EXCELLENT customer service!

Erica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

anderson G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen S. 
Clasificación:
4.0

Only negative: one person in the store, not visible. Turns out he was in toilet. I was there, third in line, when he came out. First 3 in line we're quick. My turn service was TERRIFIC. On return, perfect service. In and out in less than 10 minutes. Gracias

Ignacio C. 
Clasificación:
2.0

Allen needs customer service training and problem solving. Uhaul employees had themselves taken all parking spots and I was told to drive around the busy streets and come back later whenever a spot became open.

Robert R. 
Clasificación:
5.0

The van that was rented out to me happened to be one that was in the middle of others. I didn't have much space to get out from. I received assistance from a helpful employee who pulled the 1st van in front, giving me room to get out. Might have been easier to have given me the keys to the first van. But overall, I had a great experience.

MARIA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
5.0

After hours check not smooth. System tried to charge me for fuel even though I submitted a photo showing a full tank. Was on hold with customer service for almost 40 minutes. Finally hung up, I resubmitted my check out and all was fine.

Rodolfo I. 
Clasificación:
5.0

Excellent service.

Victor M. 
Clasificación:
5.0

Everyone at this UHaul was ridiculously helpful. I had been too tired from the trip and couldn't start my car because of a stuck wheel. I was quickly helped. All staff were friendly and helpful. (Only con is the tight space to get in and out - but that is not any person's fault.)

Rafael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suoheir A. 
Clasificación:
5.0

A good U-Haul location. The vehicle I rented was ready at the time I was scheduled to pick it up. No long wait time for pick up or when I returned it. Definately recommend this U-Haul and will use it again if I'm ever in the area again. Gracias.

Ruben N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel R. 
Clasificación:
5.0

Excellent customer service at this location.

Gina A. 
Clasificación:
5.0

I reserved 2 dozen moving blankets and they had none. They did offer to sell blankets for 8 dollars each. Ridiculous! My furniture was at risk because requested blankets were unavailable.

Cynthia B. 
Clasificación:
5.0

Jorge and his staff are awesome! I never have any issues there at all!

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda L. 
Clasificación:
3.0

Customer service was rude and not very helpful. They made me feel like I was putting them out by renting a cross country Uhaul and asking questions before driving off the lot. The engine pulled and bounced uncomfortably throughout my nearly 2000 mile journey.

JOY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberley H. 
Clasificación:
4.0

El cliente no dejó un comentario.

William O. 
Clasificación:
4.0

More trailer selection needed.

darrell P. 
Clasificación:
1.0

I had a horrible experience and will never recommend any one...

Manuel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damien G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Orlando R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARLIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

this place was great

Rick E. 
Clasificación:
2.0

When I booked I booked a mid-sized covered trailer. I asked the gentleman in person if my vehicle could accommodate pulling it. He indicated it could n he had all the information regarding the vehicle already in the system since we had rented before & since U-Haul had installed the hitch everything was in order. However on moving day I went to pick up the trailer I was told my vehicle was to low n now would require a “new” ball hitch n new lights to be installed. The lady indicated I could now rent a 10 foot truck instead. However as a disabled person that cannot climb this became a problem. You can imagine my frustration when a previous employee indicated there was “NO” problem with my vehicle there now was one. Shame on U-Haul. What would have cost me less than $30.00 to move now cost me $150.00 plus $40.00 gas & I had to enlist the help of my nephew to drive the U-Haul for me. Honestly I could have paid movers to move me instead had I known it would have been such a mess. Not at all pleased with the service I was given.

Corina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savaslas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICK D. 
Clasificación:
3.0

The only complaint that I have is getting in and out. There could be more space to park and maybe another entrance. Staff is great and helpful but the site is definitely an issue for me.

FERNANDO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Humberto D.  |  Overall Experience 
Clasificación:
5.0

The representative was extremely nice and helpful, made the whole process smooth. I would recommend him to anyone.

Liza B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rebekkah p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jesus e.  |  First Impressions 
Clasificación:
5.0

Mr ortiz was wonderful, the wait time was very short, which I was very impressed with.

betty e.  |  First Impressions 
Clasificación:
3.0

It's storage, nothing fancy. Paying $10 more per month to have a lower level unit was silly. $45 a month is too much for such a small unit, I don't see the value or cost savings there. It served it's purpose which was me storing someone else's items and now I no longer need it.

Robert M.  |  Overall Experience 
Clasificación:
5.0

Gracias

Robert M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina P.  |  Overall Experience 
Clasificación:
5.0

Yo

James S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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