Customer Reviews for U-Haul of Coralville

8,512 comentarios

2601 2nd St   Coralville, IA 52241
(@ Coral Ridge Mall)

(319) 338-2021

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(319) 338-2021

2601 2nd St
Coralville, IA 52241
(@ Coral Ridge Mall)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Teresa G. 
Clasificación:
5.0

I did find a razor blade in the back of the truck.

Stephen L. 
Clasificación:
5.0

We interacted with several different employees. They were all friendly and helpful. No complaints here.

CRAIG LOFTUS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
3.0

Use real instead of ellevated mileage!

Brian W. 
Clasificación:
5.0

Great quick service. All the gentleman working were so helpful and got us in and out quickly. Made sure we understood all the details in the contract before we took off. Will be using for future moves.

Max M. 
Clasificación:
5.0

Easy to drop off after hours with the Uhaul app!

JUSTIN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
1.0

The light didn't work on trailer the guy told me to just take the trailer with lights not working. I told no he did not refund now I have two charges. After I had to drive a 150 miles to get the trailer.

Mike N. 
Clasificación:
4.0

Remind customers that when they are returning the UHaul, to use the link in the text that is sent to them. Do not login to your own account, if you do this you won't be able to upload photos. Always use a link in text before logging in to your account.

JILL K. 
Clasificación:
5.0

Gentleman who helped me upon walking in the door all the way to hooking up my trailer and even when I returned it, unhooking it was very personable, professional, and respectful of our time.

TODD M. 
Clasificación:
5.0

We always have a positive experience at Coralville U-haul!

Bruce W. 
Clasificación:
5.0

Dropped the truck off after-hours. Instructions were easy to follow.

Joshua A. 
Clasificación:
5.0

very efficient and helpful

Steven T. 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

After hours drop off was very helpful

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon A. 
Clasificación:
5.0

When I called to notify I would be late by about an hour, I was only told that I could have much longer to get it returned. No one told me that there was going to be another day rental charge. I understand the need to charge people, but I got the impression if I was just a little late there wouldn't be a charge - but since I agreed for additional time there was!

JOSHUA K. 
Clasificación:
5.0

Made up for the Crap Experience in Mn. Staff here was amazing and so kind.

Chelsea R. 
Clasificación:
5.0

Very easy!

Craig V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra P. 
Clasificación:
5.0

Great service

DONALD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELANA B. 
Clasificación:
4.0

My experience was good. The staff was professional, curtious, and knowledgeable.

theodore G. 
Clasificación:
5.0

Get some kind of device for your employees to move the big heavy trailers around.

DAVID N. 
Clasificación:
5.0

nothing i can think of

Ronald F. 
Clasificación:
5.0

No suggestions for improvement--have rented from this location several times and every time has been a nice, smooth experience--quality, clean equipment and courteous and prompt service

JAMES G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brody B. 
Clasificación:
5.0

I was disappointed the truck did not have cruise control.

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
5.0

The crew at coralville/iowa are the best. Outstanding customer service. Friendly, professional, and knowledgeable. Would recommend every one to rent here.

Gary B. 
Clasificación:
5.0

Great attitude for the employees I dealt with

Paul V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORENZO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ila S. 
Clasificación:
5.0

I was in and out in 15 min. and the truck was clean and ran perfectly. ¡Gracias!

JEFFREY B. 
Clasificación:
5.0

Had a hitch installed on my Honda. They got it in right away and done while I waited. The only thing was they forgot the hitch pin I ordered which I forgot about until I got home. I will have to call about that. Otherwise very good service for a very busy place.

michele F. 
Clasificación:
5.0

Customer service was great. Really friendly. Nice people.

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JADA M. 
Clasificación:
5.0

Some of the best service I've had in a long time. They have always been flexible if I needed to extend my rental. In short, AWESOME!!

Jim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott C. 
Clasificación:
5.0

I have been to many Uhaul locations, but never this one. I made the comment while there that it was the cleanest Uhaul facility I had ever seen. The people were friendly. I wouldn't change a thing.

Barry W. 
Clasificación:
3.0

Seemed very expensive, especially for used gas. I am frustrated that I was not told to fill up the tank until I had already returned to the U-Haul location. I was then overcharged for not putting gas in the tank.

KATHLYN P. 
Clasificación:
5.0

Renting one of there trucks to move a Fridge makes it easy. Best value for getting things done you have to do.

Shawn S. 
Clasificación:
4.0

I'm unable to call the location without going through the National number, with waiting time exceeding 60 minutes I hung up and drove over. They said they have no control on how the calls are routed so you should change that. Not the locations fault.

Amy E. 
Clasificación:
5.0

One of the better U-Haul locations I have been to

Anthony I. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY D. 
Clasificación:
5.0

Everything was easy to do online, coming in to pick up the truck was very quick and easy as well as dropping it off! All employees were helpful and nice!

ADRIANA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAMI J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JADA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn S. 
Clasificación:
5.0

Evan was awesome!

DAVID H. 
Clasificación:
5.0

Great service

MARK U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
5.0

Staff were polite and more than helpful when I received multiple phone calls from the uhaul main office trying to change the drop off location.

Kelsey M. 
Clasificación:
5.0

It was dirty but spills and not garbage. The lady is there was very nice, i called her saying i am late because the store i am going to will close soon, can you pul the truck to save me time and she did which is very sweet. I made it on time

VICTOR N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
5.0

The personal were the most helpful and courteous Staff members I have ever experienced. This has got to be an anomaly located only in Iowa city/Coralville Iowa…………

Larry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond C. 
Clasificación:
5.0

Provide scalp massages and sweet words of encouragement to each guest.

Jeremiah T. 
Clasificación:
1.0

Was on time to pick up my rental but had to wait in the queue for 40 mins before anyone attended me after that the process was smooth but when I came back to return the rental there was no clear instruction on how to return as the store was closed.

Vivek S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ann G. 
Clasificación:
5.0

The people I worked with were very friendly and efficient.

LYNN J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert Z. 
Clasificación:
2.0

The online drop off process was long and difficult and would not accept some pictures I took. It was also unclear where to put the keys.

Kasumi R. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANDRE S. 
Clasificación:
3.0

I found my associate to be rude. She informed me that they wouldn't check in my car in if I came too close to their 7pm closing time. I did my best to remain polite and that courtesy wasn't really returned. Her disposition was so clear that my girlfriend could tell she wasn't pleasant to deal with by her body language. They were busy and it was hot, but I appreciate basic respect when I'm supporting a business. No matter how big or small.

Monte H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Travis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

margaret B. 
Clasificación:
5.0

Been using U-Haul for 53 years, started with helping Dad when I was 6 years old. Still always reliable, always professional. ¡Gracias!

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDON M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TANESHA W. 
Clasificación:
5.0

Help customers understand not to block entrance with late returned vehicles. Maybe relocate return area further into the property. I see there are signs but the covered area is deceptively indicative of “stop here”. Easy for me to read the signs. Lol.

DAVID S. 
Clasificación:
2.0

No one answered the phone at this location and my reservation was cancelled without notice.

CORINNE W. 
Clasificación:
5.0

Owner and staff were great to work with, very friendly and helpful.

Brian R. 
Clasificación:
5.0

Monica was very helpful and patient

William B. 
Clasificación:
5.0

Sylvia made my experience at Uhaul very smooth and she was extremely helpful. Her customer service was the best! If I need to rent a truck or trailer in the future, I will definitely use this location!

Julie S. 
Clasificación:
5.0

Mr. Spencer was amazing! Very professional and friendly.

Curt A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHONDA V. 
Clasificación:
3.0

Larger parking lot to leave personal vehicle.

WILLIAM E. 
Clasificación:
5.0

Nothing at this time.

Carlos R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY W. 
Clasificación:
5.0

The truck ran rough, but got me from A to B and the AC worked well. Without that AC, I would not have made it through the whole move in one day.

JEFFREY D. 
No se han enviado comentarios para esta ubicación.

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