El cliente no dejó un comentario.
Paul R.- Pennsylvania PA
- Chambersburg
- 17202
Customer Reviews for U-Haul of Chambersburg
1795 Lincoln Way E
Chambersburg,
PA
17202
(Rt 30 E Of I-81)
(Rt 30 E Of I-81)
Services at this Location:
Contáctanos
1795 Lincoln Way EChambersburg, PA 17202
(Rt 30 E Of I-81)
Services at this Location:
Horario
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
- Overall Rating:
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- Rating:
- 5.0
I reserved 6 weeks prior to P/U. However,confirmation 2 days ahead told me I had to travel 30 minutes in the wrong direction to obtain and return the trailer. There were 2 units at the preferred location as I drove past both to p/u and return ( 80 miles out of my way)2 hours.
John A.- Rating:
- 5.0
Customer did not leave a comment.
SUSANJ N.- Rating:
- 4.0
Staff friendliness.
Monica G.- Rating:
- 5.0
Customer did not leave a comment.
Thomas G.- Rating:
- 5.0
He didn't seem to care much when I was telling him about the brake issue
Shawn W.- Rating:
- 4.0
Customer did not leave a comment.
Jessica W.- Rating:
- 5.0
U-haul of Chambersburg worked with us, even when we had to change our reservation sevral times over a three month period. I would use them again if the need arises. Great jobðŸ‘.
Michael W.- Rating:
- 4.0
Customer did not leave a comment.
Pamela S.- Rating:
- 5.0
Customer did not leave a comment.
Alberto L.- Rating:
- 5.0
Customer did not leave a comment.
Douglas D.- Rating:
- 3.0
They need more help .One person checking in and out vehicles. Took 30 minutes to return my vehicle. The vehicle's floor mats and entrance steps were cracked in mud .These vehicles need to be cleaned the second time I got a filthy vehicle.
Anthony C.- Rating:
- 3.0
Customer did not leave a comment.
Athena H.- Rating:
- 5.0
Customer did not leave a comment.
ROBERT V.- Rating:
- 5.0
Customer did not leave a comment.
Brian E.- Rating:
- 5.0
Customer did not leave a comment.
Tina M.- Rating:
- 4.0
Customer did not leave a comment.
William H.- Rating:
- 5.0
I believe the GM names is Eugene. Everytime I have been in there it's always busy and it seems to be just him there or sometimes another older gentleman. These guys always go above and beyond. Never an attitude or sense of frustration. Always polite and courteous. It's rare to find people like that these days. If they ever switched locations I would probably go the distance to deal with them! Great people and hopefully they get some regonition for there work
John W.- Rating:
- 3.0
Customer did not leave a comment.
james F.- Rating:
- 5.0
Customer did not leave a comment.
Dale M.- Rating:
- 5.0
Excellent interaction. Simple. Fast. Easy.
Katrina W.- Rating:
- 1.0
I rented a car dolly for 4pm on Sunday. Had it two hours, couldn't get my phone to allow to track where I was. Tried calling when I got home, waited 45 minutes on hold. Went back the next morning at around 6am to see if my phone would work. It wouldn't. Called when I got to work at 7am, was on hold for 25 mins. Explained to them my problem, the girl took care of it. When I got home and checked my bank account, they charged me $168.00 for the rental that I only had for two hours. I'm sure you have cameras so you could have seen me dropping it off. Oh, and I forgot to mention that my reservation was for 4pm and I didn't get it until 4:45pm, which is no fault of yours. I called back Monday evening to complain about the overcharge and she said they took credited my account but it wouldn't show up for three days. I'm glad I didn't need that $112.00. Very upset on how your on line check in works. I allowed u-haul to track and had location on but it said safari does not allow tracking in my phone. I sat at u-haul Chambersburg for 1/2 hour trying to check in. The lady on Monday morning said Chambersburg u-haul would call me, I had even given her my personal cell and my work cell and no one from Chambersburg called. I worked at that location 30 years ago and I always contacted customers if there were any problems.
Alan R.- Rating:
- 5.0
Customer did not leave a comment.
Wayne E.- Rating:
- 5.0
Customer did not leave a comment.
roberty P.- Rating:
- 5.0
Customer did not leave a comment.
Benjamin N.- Rating:
- 5.0
Customer did not leave a comment.
Morris D.- Rating:
- 5.0
Nothing. Great service! Always a pleasure
Marquita W.- Rating:
- 3.0
Customer service was good but truck was HORRIBLE. The cab and back of it was filthy. Pieces of stuff all through the back, not swept and it was wet. Inside cab was sticky and French fries down along the seat. Definitely had not been cleaned let alone sanitized. Very disappointed!!!
Audra S.- Rating:
- 3.0
Customer did not leave a comment.
Nancy D.- Rating:
- 5.0
Customer did not leave a comment.
Steven W.- Rating:
- 3.0
There was only 1 guy working and there were many people waiting for service
Michael H.- Rating:
- 5.0
Customer did not leave a comment.
DEREK W.- Rating:
- 5.0
Customer did not leave a comment.
Yulissa B.- Rating:
- 5.0
I've always had great service at this location.
Ronald R.- Rating:
- 5.0
Nothing at all. I've been using this location for various trailer rentals for years. Gene and Doug have always been top notch. Anytime someone I know needs to rent a trailer or truck I send them your way.
Stanley L.- Rating:
- 5.0
Customer did not leave a comment.
Ann W.- Rating:
- 5.0
Customer did not leave a comment.
MICHAEL M.- Rating:
- 4.0
Customer did not leave a comment.
Mary H.- Rating:
- 4.0
Customer did not leave a comment.
Peggy M.- Rating:
- 4.0
Customer did not leave a comment.
Bill E.- Rating:
- 5.0
Customer did not leave a comment.
Marc M.- Rating:
- 5.0
Customer did not leave a comment.
Robert H.- Rating:
- 5.0
Customer did not leave a comment.
Robert F.- Rating:
- 5.0
Customer did not leave a comment.
Jose C.- Rating:
- 4.0
Customer did not leave a comment.
Sherry R.- Rating:
- 4.0
Customer did not leave a comment.
Lance K.- Rating:
- 4.0
Customer did not leave a comment.
Ryan N.- Rating:
- 5.0
Same as above
Shaun B.- Rating:
- 5.0
Customer did not leave a comment.
Marcia S.- Rating:
- 5.0
Very good service and explanation of how to return the cargo trailer we ordered. A good experience.
Michael H.- Rating:
- 5.0
Customer did not leave a comment.
James L.- Rating:
- 3.0
Customer did not leave a comment.
Richard W.- Rating:
- 5.0
Customer did not leave a comment.
Cindy M.- Rating:
- 5.0
Customer did not leave a comment.
Robert V.- Rating:
- 5.0
Customer did not leave a comment.
Jennifer H.- Rating:
- 5.0
Customer did not leave a comment.
James H.- Rating:
- 5.0
Customer did not leave a comment.
John F.- Rating:
- 5.0
Customer did not leave a comment.
Christopher L.- Rating:
- 3.0
Customer did not leave a comment.
Michel P.- Rating:
- 4.0
Easy-peazy process. No improvement suggestions at this time. Thank you.
Bob E.- Rating:
- 5.0
Customer did not leave a comment.
Ibrahim A.- Rating:
- 5.0
Customer did not leave a comment.
Doug D.- Rating:
- 5.0
Nothing everything was good
EDWIN E.- Rating:
- 4.0
More help is needed at this location. The person working was busy when I arrived and I waited awhile to get my truck. Employee was very polite; just extremely busy.
Lori H.- Rating:
- 3.0
Trailer was filthy. Pickup location was changed twice, I had to go an hour and a half from my home to pick it up instead of the 20 minutes the location was on the original booking
Bryan S.- Rating:
- 5.0
Customer did not leave a comment.
MELISSA ELIZABET S.- Rating:
- 5.0
Customer did not leave a comment.
John B.- Rating:
- 5.0
Eugene Fuhrman was fantastic! Unlike the U-Haul in Gaithersburg, MD, where I was on my own, Eugene in Chambersburg, PA helped me hook up the trailer to my Toyota Tundra. He was interested to get me going as fast as possible and I really appreciate that attention and urgency. Outstanding employee!
Justin H.- Rating:
- 5.0
Customer did not leave a comment.
Robert F.- Rating:
- 5.0
Customer did not leave a comment.
Gina T.- Rating:
- 5.0
Customer did not leave a comment.
Anna R.- Rating:
- 4.0
Customer did not leave a comment.
Mitchell H.- Rating:
- 1.0
HOW ABOUT NOT DOUBLE CHARGING SOMEONE'S BANK ACCOUNT!!!
Tatiyanna M.- Rating:
- 5.0
Customer service was excellent! Everything was very smooth simple and convenient
Bryan E.- Rating:
- 5.0
Customer did not leave a comment.
Kyle H.- Rating:
- 5.0
Last minute rental, Thanks Guys.
Daniel C.- Rating:
- 5.0
Customer did not leave a comment.
David G.- Rating:
- 5.0
Customer did not leave a comment.
Edmund W.- Rating:
- 3.0
The guy never went over the contract or went to the UHaul with us. There was no instruction on how to use it.
Cynthia L.- Rating:
- 5.0
Customer did not leave a comment.
timothy S.- Rating:
- 5.0
Customer did not leave a comment.
Charles M.- Rating:
- 4.0
Customer did not leave a comment.
Ray B.- Rating:
- 4.0
Customer did not leave a comment.
WILLIAM K.- Rating:
- 5.0
Customer did not leave a comment.
Nicole S.- Rating:
- 5.0
Customer did not leave a comment.
Victoria P.- Rating:
- 4.0
I was very disappointed that had set up to pick up truck in Hanover PA almost month prior and day before received call that had to pick up in Chambersburg. This was a 45 min drive for me and necessitated me picking up day early. I was then charged another day.
Candace R.- Rating:
- 5.0
Customer did not leave a comment.
Thomas W.- Rating:
- 5.0
Customer did not leave a comment.
JANNE W.- Rating:
- 5.0
Customer did not leave a comment.
LEWIS L.- Rating:
- 3.0
While the 6x12 I rented was clean, you could tell something oily/greasy had been hauled in it. The stain remained on the floor even after cleaning. The Chambersburg store is small for the area, often leads to long wait times.
David B.- Rating:
- 5.0
Your agents were great to deal with and very friendly and customer oriented. Thanks
Anthony T.- Rating:
- 5.0
Customer did not leave a comment.
Gary D.- Rating:
- 3.0
Make sure if the previous customer did not sweep or clean the unit make sure they did before it went back out to another customer.
David S.- Rating:
- 5.0
Thank you for making everything so seemless and easy!
Danielle T.- Rating:
- 4.0
Customer did not leave a comment.
Wayne T.- Rating:
- 5.0
Customer did not leave a comment.
EUGENE JOHN F.- Rating:
- 5.0
Great customerer svc!
Carol N.- Rating:
- 5.0
Staff at Uhaul were great! As we pulled out, our brakeline broke in our truck, so we had to postpone taking the Uhaul trailer. Uhaul easily revised our reservation with no cost or charge to us for the day we were supposed to rent the trailer but were unable to do so.
Douglas K.- Rating:
- 4.0
Customer did not leave a comment.
Kenton E.- Rating:
- 4.0
Customer did not leave a comment.
Heather C.- Rating:
- 4.0
Price for UBox transit seemed a bit excessive, but was very convenient
George M. | Overall ExperienceAdditional Services at this Location
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