Customer Reviews for U-Haul of Chambersburg

3,121 comentarios

1795 Lincoln Way E   Chambersburg, PA 17202
(Rt 30 E Of I-81)

(717) 264-8782

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(717) 264-8782

1795 Lincoln Way E
Chambersburg, PA 17202
(Rt 30 E Of I-81)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Santos T. 
Clasificación:
3.0

Dropped off on Thanksgiving day. No one present.

TERRY DEAN M. 
Clasificación:
4.0

I have used this location twice and both times I have trouble scheduling online. It's not user friendly.

Lonnie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTJAMES C. 
Clasificación:
3.0

tight quarters with minimal space to wait in line safely-one clerk was having a bad day-ours was efficent and gave us no trouble

GREGORY L. 
Clasificación:
5.0

Nothing at all

Jason M. 
Clasificación:
5.0

The service representatives were polite and helpful. I was helped from the time I entered the location until I left.

Esther K. 
Clasificación:
5.0

The drivers seat cover kept coming off Other than that the excellent service I received and the vehicle were perfect.

Alan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl D. 
Clasificación:
5.0

This is a go to place for my business needs. Eugene is great to work with.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BROOK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

Both Gene and Dale were great to work with. I highly recommend this location

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin D. 
Clasificación:
5.0

I think to improve your services, it would be great to have two or maybe even 3 people on hand at all times during business hours, so customers don't have to wait so long. Other than that, everything is great. Thank you for your service.

Robert B. 
Clasificación:
5.0

Not a thing. Good experience.

Alan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy F. 
Clasificación:
5.0

Good experience. I had some difficulty returning the vehicle with the online check-in using the Safari browser on IOS due to the location settings not seeming to work even though it was set to allow. I switched to the Chrome browser then the problem was solved.

Charles S. 
Clasificación:
1.0

The people in there are horrible mean vindictive and racist. He gave me a truck that was stalling and no heat. Then he told me I would have to drive this uhaul truck all the way back to this location after I was done, when I was moving an hour away. When I voiced that to him and stated if I could drop it off by where I live, he said NOPE not this truck if you do not bring it back I'm going to charge you 400 bucks. I took the truck to my house thinking how am i going to make it this truck sounds bad and it is feeezing in here. As I pulled the truck in my back yard it got stuck in mud and could not get out. I went back to uhaul and explained what happened, he told me i would have to pay for my own tow truck. I had ti call an independent tow truck pay 150 dollars to remove this crappy uhaul out the mud. I then took the truck back and he gave me a different one. Before the day was up I was already charged 112 from uhaul. I literally had to drive 1hr and 22 minutes to drop off my belongings and when I was done had to drive another 1hr and 22 minutes to bring this truck back & drop it off. Then drive another 1hr & 22mins back to new place. This was the most horrible experience ever. Total horror story

Priscilla P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

Tell your customers your gonna charge them $100 for the rental!!! On top of the rental amount

Angela A. 
Clasificación:
2.0

The gentleman working the counter was very nice and professional, and the store itself was very clean and had a good variety of moving stuff. However, my rental truck was to be picked up at 11 (I arrived at 1045 to be checked in by 11) and the truck wasn't there. There wasn't another option to use, so all I could do was wait. The previous user wasn't back yet and refused to answer U-Hauls calls/texts/etc. Finally after waiting in my car for 1.5 hours, the truck was finally dropped off. It was literally caked in mud and grass (inside and out) and you could clearly tell it had been driven through the woods, possibly used for hunting or something. I simply needed a truck to move a TV stand locally (only rented for a couple of hours because it was local) Instead I was charged over 50$ for a dirty truck, that wasn't even there at my pickup time, and screwed up all the plans scheduled, and forced my entire family of 5 to sit in my car and wait for a truck that we had no idea if it would show up at all. If you are running on a schedule, I would advise going somewhere else because if someone doesn't return the equipment you are supposed to be renting, they won't offer you anything else to use or have backup, and you'll simply be told to wait it out and still be charged an arm and a leg.

Desiree K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin C. 
Clasificación:
4.0

The trailer I received had lights out on the left side.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Seneca S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
4.0

My pick up location was the biggest problem I had to drive 30 miles out of the way when I requested it closer to home! The worst part was the pick up, I was not told of all the things I had to do online to register my pick up the morning of!!! No where was I told that I had to have two references and two different phone numbers of people to verify my pick up!!! That was never indicated anywhere on the online experience, thankfully someone was at the U-Haul pick up store on a Sunday morning early to help me out!!!!

Chad C. 
Clasificación:
4.0

Price was a little more than I expected but I needed the truck in a hurry and only for a short time so it wasn't a bad experience just an expensive one

Molly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Glenn H. 
Clasificación:
5.0

this every professionally handled the hole way threw the move by U-HAUL. last time we used U-HAUL WAS back in 1979 in are move it was great and is still great. THANK YOU RON E

Ronald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney W. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAWN TRAVIS M. 
Clasificación:
2.0

Employees seemed rude and like they couldn't be bothered. Had very little info to give.

Melissa M. 
Clasificación:
1.0

Zero customer service skills. Nobody in the office. Waited 15 minutes for someone to show up and help me.

John R. 
Clasificación:
5.0

This was the 1st time I have ever rented a Uhaul. I got my rental at Uhaul of Chambersburg. The process to reserve my rental online was great. Seth who was the employee on duty the day of my rental on Friday October 8th was very helpful, great customer service! I would definitely rent from this location again.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KONSTANTINOS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI ANN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert J. 
Clasificación:
5.0

Clean equipment, excellent customer service

Veronica A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adrienne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodora K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
4.0

This organization should notify their customers with any problems submitting a rental request before the actual pick-up time to save a lot of time. Instead, they wait till you get there and then load up problems which cut into your rental time. Then you have to pay extra for keeping the equipment longer than expected. Individuals at location were nice and helpful. Organization as a whole is flawed.

Anthony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORETHEA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

No hassle rental just like every time

Jeremy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Konstantinos H. 
Clasificación:
5.0

Smooth dropoff, friendly service. Thanks for a great rental experience.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn W. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN A. 
Clasificación:
5.0

Very nice staff

Thomas O. 
Clasificación:
3.0

The man taking care of us was rude and came off disrespectful,

Caleb B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
5.0

The general manager I dealt with through this experience was very personable and did an excellent job.

Kyle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario S. 
Clasificación:
5.0

The GM is a nice hard working guy. They need to update his internet service and make it faster.

Matthew K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
3.0

the truck only had 1/4 tank of gas so I was unsure of how much gas was needed & filled the tank not wanting to get stuck on unfamiliar roads running out of gas & not knowing where to find a gas station w/out going over the mileage allowance I wound up only using a little less than a 1/4 of a tank & returned the truck w/approx 3/4 of a tank - so wasted approx $50 & was told when I turned it in that there is no credit given for the larger overage of gas, this is not really fair! I have never run into this before - usually the truck tanks are full when I get them so I just replace what I use - this was very upsetting - I am a single mom of 4 & was moving one of my kids to college - I don't have $50 to just throw away!

Denise D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claire M. 
Clasificación:
4.0

The inside of the windows needed cleaned and the dash. I cleaned the dash before we used for our trip and the outside windows. I swept the van also. I think maybe you should have routine cleaning of windows and dash. It was very dirty. overall was very pleased, great customer service, the van ran well and was perfect for our needs.

Charles J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

Experience was perfect!

Allen Y. 
Clasificación:
4.0

I know this location is short on staff and the counter person is doing his best on his own. Especially with Covid issues rising again, I was surprised, however, that the interior hard surfaces were in need of a good cleaning. Hope more help is hired soon.

Carole L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hoyt B. 
Clasificación:
5.0

Great, quick service. Gene was very knowledgeable, helpful, and patient with the customers. Made the experience quick and easy. Great price as well. Thanks !

Steven G. 
Clasificación:
4.0

The dolly and bag of moving blankets left in the van take up packing room we couldn't use. We did not request them so I don't know why they were in there.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
4.0

Flat tire gage was on the entire trip.

James D. 
Clasificación:
5.0

No need for improvements

Guy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba