Customer Reviews for U-Haul of Campbell

8,972 comentarios

1266 White Oaks Rd   Campbell, CA 95008
(Hwy 17 & Camden)

(408) 371-5183

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(408) 371-5183

1266 White Oaks Rd
Campbell, CA 95008
(Hwy 17 & Camden)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Francis F. 
Rating:
5.0

Customer did not leave a comment.

Simmie V. 
Rating:
5.0

Very good experience. Thanks.

Douglas C. 
Rating:
5.0

All good ! Friendly staff and quick and easy rental

mike T. 
Rating:
5.0

Customer did not leave a comment.

manh A. 
Rating:
5.0

The man working to help with pick ups today was very kind and helpful!

Karen G. 
Rating:
5.0

Customer did not leave a comment.

Philip D. 
Rating:
5.0

Customer did not leave a comment.

Pavel M. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

The location and customer service is great. However the app and online self checking software is trash. Hands down the worst app for any of these types of services.

Timothy C. 
Rating:
4.0

all good

mike T. 
Rating:
5.0

Customer did not leave a comment.

Jeff T. 
Rating:
4.0

Rented three times from this location in two weeks. Only the first truck was dirty inside and out. The second two rentals were much cleaner. I also got charged a "Safe Trip Fee" unknowingly. I would not have chosen this option if I had known about it...I only drove 10 miles.

Todd E. 
Rating:
5.0

The return app didn't work. I dropped off the truck last night. Thank you.

GREGORY L. 
Rating:
5.0

Outstanding staff and customer service

kim M. 
Rating:
5.0

Mechanic on duty when I dropped off the truck was super nice!

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Grigor Y. 
Rating:
5.0

Steve is super helpful. Thank you, Steve!

Thuy N. 
Rating:
5.0

Everyone there was awesome!! 10/10 recommend

Jacob H. 
Rating:
3.0

Improve customer service. Your desk clerks could use some trading on customer service.

Sharon M. 
Rating:
4.0

Clean the truck and fill up gas tank to full

Paul B. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Just keep up the efficient and friendly service!

Ira C. 
Rating:
5.0

Customer did not leave a comment.

mike T. 
Rating:
5.0

Windows on van I rented needed to be cleaned a little better, but van was great for what I needed to do

Richard F. 
Rating:
5.0

It's good. Fast employees ate very nice too.

Jae P. 
Rating:
2.0

Gas was 1/8 tank low on the truck gage compared to the contract.

David G. 
Rating:
5.0

Staff was friendly and professional.

Marina V. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Bryan Y. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Excellent customer service

Kishan V. 
Rating:
5.0

Customer did not leave a comment.

Jillane T. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

I would suggest that the technician receiving the returned vehicle take the time to break down the charges for the customer rather than verbally stating only the total charges of the rental and asking if you want the final break down of charges on the invoice sent by email or text. I would like to know the break down of the final charges to be reviewed in person.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Christine D. 
Rating:
5.0

great customer service and fast service

Zayda C. 
Rating:
5.0

Customer did not leave a comment.

Cathleen C. 
Rating:
3.0

They gave me the truck with 1/8 tank of gas. This truck had a horrible ride - I'm glad I didn't have to drive it further.

Steve C. 
Rating:
4.0

Customer did not leave a comment.

Garrett B. 
Rating:
5.0

I wish all accessories like dolly,pads or boxes that checked out online additions are inside the truck already before picking up.

Noblerey B. 
Rating:
5.0

Customer did not leave a comment.

NICK M. 
Rating:
2.0

Don't give a rental vehicle that has only 48 miles until the tank is empty, the drivers side mirror would continuously move while driving so I had to constantly reach out the window and move the mirror so that I would not have any blind spots, very dangerous

Frank B. 
Rating:
5.0

Great customer service.

Thuy N. 
Rating:
5.0

Friendly helpful staff. Got in and out quickly. Great to e we irk with.

mark C. 
Rating:
5.0

I have used this location several times and will continue to do so.

Margaret C. 
Rating:
4.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Krystal M. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Michelle B. 
Rating:
1.0

I greatly appreciate that the van was clean and well maintained. Please make sure the fuel amount shown on the fuel gauge, of the van, at the time of dispatch, is exactly what is depicted on the printed out rental contact given to customers. I also would like a printed out rental return receipt, when I return the rental van during normal business hours of operation. I do not like that to access all features of Uhaul.com, I must register with my own unique passcode. I do not have the time to bother to set up and securely store, my own unique passcode. I prefer to access all features of the UHAul.com web site only as a guest, by using only my e-mail address, telephone number, and first and last name.

Jason S. 
Rating:
5.0

Grat experience in person and on the phone. Great service.

Luis D. 
Rating:
2.0

Front desk service was excellent! The guy hitching up my trailer was a different story. Very Rude. I would ask him a question and get no reply. Another complaint is why doesn't U-haul tell you that you need a Trailer hitch pin with the hills for pin to go through instead of the cotter pin. Is that just so Uhaul sells you a pin last second?

Rdwin A. 
Rating:
5.0

Nothing, things work perfectly with the morning team of Harry and Steve.

Janie J. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
2.0

The african American guy at the desk has the worst customer service attitude and behavior- he acted like I was an inconvenience to him. I have held manager positions and this guy acts like he does not want to be there!! This is my second encounter with his poor attitude! Steve, the service guy outside, is a super nice friendly guy who likes his job as you can tell in his demeanor and interactions with the customers! Get rid of the other guy- he brings a terrible experience for Uhaul!!

Stacee M. 
Rating:
5.0

Customer did not leave a comment.

Craig I. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Everything went smooth. Great service

Philip A. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

MARYJANE M. 
Rating:
5.0

The staff at this location are great. Very efficient and friendly Highly recommend

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Elena S. 
Rating:
5.0

Vehicle has death rattle and shakes violently going downhill. Vehicle had lopsided steering. Vehicle had NO emergency light or cabin light switch.

Dinesh J. 
Rating:
4.0

Customer did not leave a comment.

Paula B. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Perfect

Eduardo L. 
Rating:
5.0

Good service!!

Jae P. 
Rating:
5.0

advertise that you are a one stop moving solution - boxes, tape, movers, everything

Isaac S. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
4.0

Return unclear unless App is used. App easy but setting up a new U Haul account after hours when returning the vehicle was futile for 30 minutes!!!

Rodney W. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

Lucy W. 
Rating:
5.0

Absolutely again, as this is my third time renting a trailer from here, great and prompt service from Steve.

eric W. 
Rating:
5.0

You guys did a great job the van was great the 2 techs were friendly and took good care of us 5 star rating you well be back

Jim G. 
Rating:
5.0

Customer did not leave a comment.

Lakshmi B. 
Rating:
5.0

Customer did not leave a comment.

adam M. 
Rating:
4.0

Customer did not leave a comment.

Jonathan E. 
Rating:
5.0

Great experience

chris B. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
4.0

Customer did not leave a comment.

Jan D. 
Rating:
5.0

I was particularly pleased with Steve Larson at this location. He was both pleasant, professional and friendly while returning the truck. Made my day. Thanks, Charles (Chuck) Nunez

Charles N. 
Rating:
2.0

Gas level is too low and even not enough for us to reach gas station (2miles away), have to buy a gas can to fill it. then battery is out of power, have to as road side assistance, waste over 3 miles for the case

Guangguo C. 
Rating:
4.0

Customer did not leave a comment.

Ahmad A. 
Rating:
5.0

U-Haul of Campbell. Professional team. Morning Crew. Manager and his crew excellent customer service. I am ok with your service.

Hector P. 
Rating:
5.0

Customer did not leave a comment.

Ron P. 
Rating:
4.0

Customer did not leave a comment.

Kyle N. 
Rating:
5.0

Customer did not leave a comment.

Ross S. 
Rating:
4.0

Customer did not leave a comment.

Hugh W. 
Rating:
5.0

Customer did not leave a comment.

JoAnna I. 
Rating:
5.0

Customer did not leave a comment.

Anthony E. 
Rating:
3.0

Customer did not leave a comment.

Malcolm B. 
Rating:
4.0

Customer did not leave a comment.

Rachel P. 
Rating:
5.0

Customer did not leave a comment.

Brendan R. 
Rating:
4.0

very convienient drop off and check in was emailed. was a good experience. Thanks, Rick

Rick S. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
No reviews have been submitted for this location.

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